Pricing, marketing and selling - how does it all fit together?
Episode 197th October 2021 • The Happy Pricing Podcast • The Happy Startup School
00:00:00 00:50:16

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Focussing on pricing in isolation isn't going to help you get customers.

If you don't align how you price with how you market you can waste a lot of time selling to the wrong people.

On this episode we talk about how pricing, marketing and selling can fit together and why that's important.

Here's a summary of the points that we cover:

  • pricing well is only one component of getting people to buy from you
  • how do you think about the journey of your customer to you?
  • how clearly do you understand who you’re selling to?
  • don’t waste time selling to skeptics
  • sell to the converted and reserve your energy for the people who are aligned
  • talk about the good feelings and solutions people are looking for not only when you sell but also when you market
  • connect the what of what you do to the good feelings and solutions
  • don’t try to persuade people to do things they don’t want to do
  • understand your customer through dialogue (through useful conversations on social media)
  • selling isn’t a battle of wills with a single winner
  • selling isn’t about needing to be liked
  • recognise that it doesn’t matter how good at selling you are if the person isn’t ready to buy
  • selling to the right people is key to running an effortless business
  • how does our relationship and need for money influence our interaction with customers?
  • the extent we feel the need for money can undermine how we talk about the value of what we do
  • how can the exchange of money be a sign of a commitment to the outcome?
  • always price from the outside in as the most important person in the conversation is the customer and their perspective
  • pricing well is about having a choice about whether you want to work with a customer or not
  • how do some businesses sell the same thing for so much more?
  • timing and context can have an influence on the value of the same product or service
  • value is subjective and when someone buys something from you there are many motivations that influence whether they buy
  • price is an important signal that links to an emotional driver in the buyer
  • how does the love for your work influence its perceived value
  • how do you make sure that you’re not over-pricing or short changing yourself?
  • don’t let your customers benchmark your prices
  • invest your time in understanding your customers motivations to help you define value
  • the lower limit is define by what you need to live the life you want to live
  • most people are worth more than they think and their customers will agree

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