Shownotes
Focussing on pricing in isolation isn't going to help you get customers.
If you don't align how you price with how you market you can waste a lot of time selling to the wrong people.
On this episode we talk about how pricing, marketing and selling can fit together and why that's important.
Here's a summary of the points that we cover:
- pricing well is only one component of getting people to buy from you
- how do you think about the journey of your customer to you?
- how clearly do you understand who you’re selling to?
- don’t waste time selling to skeptics
- sell to the converted and reserve your energy for the people who are aligned
- talk about the good feelings and solutions people are looking for not only when you sell but also when you market
- connect the what of what you do to the good feelings and solutions
- don’t try to persuade people to do things they don’t want to do
- understand your customer through dialogue (through useful conversations on social media)
- selling isn’t a battle of wills with a single winner
- selling isn’t about needing to be liked
- recognise that it doesn’t matter how good at selling you are if the person isn’t ready to buy
- selling to the right people is key to running an effortless business
- how does our relationship and need for money influence our interaction with customers?
- the extent we feel the need for money can undermine how we talk about the value of what we do
- how can the exchange of money be a sign of a commitment to the outcome?
- always price from the outside in as the most important person in the conversation is the customer and their perspective
- pricing well is about having a choice about whether you want to work with a customer or not
- how do some businesses sell the same thing for so much more?
- timing and context can have an influence on the value of the same product or service
- value is subjective and when someone buys something from you there are many motivations that influence whether they buy
- price is an important signal that links to an emotional driver in the buyer
- how does the love for your work influence its perceived value
- how do you make sure that you’re not over-pricing or short changing yourself?
- don’t let your customers benchmark your prices
- invest your time in understanding your customers motivations to help you define value
- the lower limit is define by what you need to live the life you want to live
- most people are worth more than they think and their customers will agree