On this episode of the Truly Passive Income Podcast, host Neil Henderson talks to his co-host Clint Harris about his experience as a real estate investor. Clint discusses his South Carolina roots, medical sales experience, and path to real estate investing. He and his wife began by building a portfolio of single-family rentals before moving on to short-term rentals and self-storage. Clint also discusses the distinction between being a salesperson and an employee as well as his attraction to the concept of passive income.
Time Stamps
[00:00] Intro
[01:29] Clint Harris' background
[02:30] How sales differs from other hourly jobs as far as the income it produces
[03:42] Were there any other side hustles you tried along the way?
[04:55] How Clint's vision of where his single-family rental investing strategy was going to go versus how it actually went
[11:26] Making the move from South Carolina to Wilmington, North Carolina
[12:47] The decision to pursue the short-term rental strategy
[15:11] Building the systems to manage a short-term rental portfolio
[16:18] Solving the lack of money problem with short-term rental arbitrage
[20:39] Building a short-term rental management team
[23:50] The challenge of building a business that would then produce "passive income"
[28:42] Realizing the need to diversify into another asset class and location
[34:24] Why not continue to expand his short-term rental business? Why diversify into self-storage?
[37:43] The first self-storage conversion project
[39:02] Outro
Key Take Aways
Links Mentioned
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Most real estate investors, when they're starting out, have a goal of acquiring a portfolio of single family rentals, slowly paying them off, and living off the cash flow to achieve financial freedom.
Neil:In reality, it's extremely hard to build financial freedom that way.
Neil:Our guest this week is our very own Clint Harris.
Neil:And that's exactly how he started out his real estate investing journey.
Neil:But as you're going to hear, his journey has evolved from single family rentals to short term rentals and now to self storage on this week's episode of the truly passive income.
Neil:That's just what we're going to talk about.
Neil:But just before we do that, I need to tell you to give you a little reminder that if you're interested in pursuing truly passive income, you can sign up for our passive investor course absolutely free@trulypassiveincome.com.
Neil:freecourse now let's talk about Clint Harris's investor journey.
Clint Harris:Welcome to the truly passive income podcast.
Clint Harris:I'm Clint.
Neil:And I'm Neil.
Neil:So we wanted to sit down today.
Neil:I wanted to sit down and interview my partner in crime here, Mister Clint Harris, and get a little flavor of his background and his journey that he's taken from employee to self employed to operator to business owner to passive investor.
Neil:And I think it's a great example of a type of journey that a lot of people are on.
Neil:It will resonate with a lot of people.
Neil:A lot of people will see themselves in it at some point and their lie.
Neil:So, Mister Clint, tell me about yourself.
Neil:Where'd you grow up?
Clint Harris:I grew up in Lexington, South Carolina, one of six kids.
Clint Harris:My father's a veterinarian, a middle class family, very plugged in with our community and our church and had a great lifestyle.
Clint Harris:Growing up, we certainly didn't have a tremendous amount.
Clint Harris:With six kids, I always felt I was the second oldest.
Clint Harris:I always had a competitive drive that anything I was going to get, I had to go get it on my own.
Clint Harris:So I've always had a little bit of motivation there.
Clint Harris:Graduated high school.
Clint Harris:I went to college at a small Christian school in Arkansas called Harding university.
Clint Harris:I was pre med.
Clint Harris:Ended up deciding to get a business degree instead.
Clint Harris:So I got a business degree with a spanish minor.
Clint Harris:But I always really leaned towards the medical field.
Clint Harris:So graduating from college, I was pursuing a career in medical sales.
Clint Harris:Ended up at a school training how to implant pacemakers and defibrillators.
Clint Harris:Had a career in that for 16 years.
Clint Harris:But coming out of college, my first job was in Charleston for the Charleston Regional Business journal, selling advertising as I waited for the process of getting into the school that trained me how to get into medical sales.
Neil:Okay, so you've been your career, you've often been in sales.
Clint Harris:Yes, pretty much exclusively.
Neil:Gotcha.
Neil:We talk a lot about when you're an employee, when you're a wage earner, the harder you work, you don't necessarily make more money unless you are somebody who works hourly wage where you're paid overtime.
Neil:Sales is actually also a job where, in my view, and I've never worked in sales because it terrifies me that the harder you work, the more money you make.
Neil:There is not as much of a limit to how much someone can make with sales.
Neil:I mean, there is, but it's a higher ceiling than someone who's just an hourly employee.
Clint Harris:Absolutely.
Clint Harris:And that's evident in.
Clint Harris:In the industry that I was in.
Clint Harris:I started off as a clinical specialist and going into procedures, going into surgery, and having a clinical background, which you have to have just to start off from there.
Clint Harris:I went into education and training and training other reps, but eventually, the upper echelon is sales as it is with most industries, because the people that are generating revenue for the company and the business are usually the workhorses that you want to take care of.
Clint Harris:So, yeah, the sales is something that obviously was very good to me, but that for anyone out there looking for opportunity, that's generally where most of it's going to come from, is in a sales role that's generating revenue for the company or for the business.
Clint Harris:That's what I did for 16 years, and a lot of the skills from that have rolled over into my real estate investing or our property management, things like that.
Neil:Okay, so there's your baseline income that you were making money.
Neil:Were there any side hustles that you did along the way, any ways that you started to work to generate additional income for yourself?
Clint Harris:Sure.
Clint Harris:So I started off as an independent sales rep, which means the companies would contract with me to carry their pacemaker and defibrillator.
Clint Harris:And because I was in that independent role, I could carry sideline products.
Clint Harris:Like, there's a product called plasma blade and different surgical tools that came out that I would carry for a period of time and sell those as well and do really well with it, generate sometimes thousands of extra dollars a month.
Clint Harris:It was limited.
Clint Harris:It only lasted for so long before, ultimately, some other company would buy them out or whatever.
Clint Harris:But, yeah, there were some sideline things that I did there to help generate extra revenue.
Clint Harris:That's revenue that I took to start my real estate investing career I always had a drive to at the time.
Clint Harris:I was like, I'm going to buy single family homes, and these are going to be the quote unquote passive income that I'm going to generate a.
Clint Harris:That going to set me free and generate all this extra time and freedom in my life.
Neil:Okay, so you started your journey the way many real estate investors do, which is you started investing in single family homes.
Neil:And do you have, do you recall having a vision of where that single family investing strategy was going to go?
Clint Harris:Yes, and I was wrong.
Clint Harris:Most of the early part of this journey, probably the vast majority of my journey, is going to tell you things that I did wrong.
Clint Harris:One of the few things that I did right early on was my first home purchase was when I was 25 and it was a duplex, a duplex that hit on Wayne street in Columbia, South Carolina.
Clint Harris:Lovely neighborhood.
Clint Harris:And I lived.
Neil:Was that sarcasm?
Neil:No.
Clint Harris:It's a much lovelier neighborhood now than it was then.
Clint Harris:It was fine then.
Neil:You gentrified it, you bastard.
Clint Harris:It is very nice now.
Clint Harris:I moved into an upstairs downstairs duplex.
Clint Harris:I rented the upstairs to a friend of mine I lived there for.
Clint Harris:It cost me $50 a month to live there.
Clint Harris:I thought I had invented a new concept and I was.
Clint Harris:So from there, I started buying.
Clint Harris: This is in the post: Clint Harris: So: Clint Harris:My girlfriend at the time, eventually fiance, and then my wife, we bought nine single family property.
Clint Harris:Well, you say that it's not as impressive as it sounds, because you could pick up a single family property for 25 to 30 grandd, put five to $7,000 into them.
Clint Harris:These are small brick style houses.
Clint Harris:You try to get a brick home with a decent roof.
Clint Harris:And even if you got to refinish the floors or throw some appliances in, they weren't section eight housing.
Clint Harris:But it wasn't much better.
Clint Harris:And so I sounded like every other young real estate investor, like, oh, I'm all in on these properties for the time, sometimes $30,000 a year.
Clint Harris:I'm going to buy one a year, and then I, after x amount of years, making around $6,000 a piece on each one of them.
Clint Harris:So after I get five, that's $30,000 a year.
Clint Harris:I can buy one more a year, then I get to ten.
Clint Harris:I'm making $60,000 a year.
Clint Harris:I'm retired, I'm done.
Clint Harris:This is 25, 26, 27 year old me talk.
Clint Harris:The reality is, with properties like that, it really, like most things, depended on the operator, the operator being the property manager.
Clint Harris:And in properties like that.
Clint Harris:They're not section eight, but they're not much better.
Clint Harris:They're not going to appreciate they cash flow.
Clint Harris:But the second a tenant moves out and you go in there and the bedroom doors to the kids room is kicked in, or windows are blank or the toilets are cracked, first of all, it's sad.
Clint Harris:And second of all, all that cash flow goes right out because you got to fix all of these capital expenditures.
Clint Harris:On top of that, the property managers in that space, ones that are very good, get very busy.
Clint Harris:And as they get busy, they start making more money.
Clint Harris:And as they start making more money, they start buying their own properties.
Clint Harris:And their own properties take precedent over my property, and the quality of the management goes down.
Clint Harris:Ones that are not very good get darned out and eventually drop off.
Clint Harris:And so I learned a lesson there the hard way, waiting way too long.
Clint Harris:A lesson that's really served me well once we got into property management here, is that I had to learn at first, I started out being quick to hire and slow to fire, and we had to change that, and I had to learn how to be slow to hire and quick to fire.
Clint Harris:But ultimately, that was our single family journey and got us to the point that we knew that was not the way to get ahead.
Neil:Okay, so before we move on to your next strategy, I just want to get some clarifying questions there.
Neil:So these were, you know, 25, $30,000 houses.
Neil:You were buying.
Neil:You were buying them for cash, correct?
Neil:Because a bank is not going to lend on a property that's less than $50,000.
Neil:They just.
Neil:They don't want nothing to do with it.
Neil:So you were buying each one of those for cash, so you had no debt on those.
Neil:There's no leverage at all.
Neil:You were investing, let's say, $30,000, and you were expecting $6,000 in cash flow.
Clint Harris:You got to remember, this is before Facebook and any kind of networking.
Clint Harris:My resource was r1 estate agent that knew a little bit about investing.
Clint Harris:That, in retrospect, was not good, but he was the best person I know.
Clint Harris:I knew.
Clint Harris:And then some cds on tape at the local library, and that was it.
Clint Harris:But, yes, that was my.
Clint Harris:That was the strategy is 30, $35,000 investment, $6,000 a year cash flow.
Neil:Okay, so 18% return.
Clint Harris:Yeah, as long as everything goes perfectly correct.
Neil:All right.
Neil:But the reality was that one, like you said, you're having to.
Neil:It's a lower income property, so the tenants are not.
Neil:Not the most profitable.
Neil:They're always on the margins.
Neil:They often, if something goes wrong, they're going to stop paying rent a and now you've got an eviction on your hands.
Neil:They don't take great care of the property, I mean, rental properties in general, but it just tends to be.
Neil:But they cause a lot of damage.
Neil:So any turnover now you've got three to $5,000 worth of repairs every time you've got a turnover, which there goes all that.
Neil:Most of that cash, though.
Clint Harris:Sure.
Clint Harris:And on top of that, there's no appreciation over time in the areas like that are very, very minimal.
Clint Harris:And so if you take one of those properties and say you got one or two headaches every or five months, and then you multiply that by nine, it's exhausting.
Clint Harris:And what I realized is, like, if you, anytime you take on a real estate project, it takes on a certain amount of your mental energy and time and capital to some extent.
Clint Harris:So eventually I grew out of that point of just saying, like, look, if we're going to take a bite, let's take the biggest bite of all those properties.
Clint Harris:And to move forward a little bit, we eventually unloaded all of them.
Clint Harris:I sold them for a little bit more than I bought them for, not more.
Clint Harris:If I was buying a property for 35 grand, I probably sold it for 40, because they just weren't going to appreciate over time.
Clint Harris:And I was happy to be rid of them.
Clint Harris:We had one property that we accidentally did well on that a Amazon distribution center went in within a mile or two of there.
Clint Harris:We were.
Clint Harris:We bought the property for 28,000, I believe, and ended up refinancing and pulling out.
Clint Harris:I take that back.
Clint Harris:We bought that one for 28 and we sold it for 120.
Clint Harris:So from 123, obviously we have to pay taxes on that.
Clint Harris: Instead, we did a: Clint Harris:That's probably conversation for another day.
Clint Harris:But around that time, as we unloaded those properties, my wife and I, we flipped three properties in Columbia, South Carolina.
Clint Harris:The first one we bought a flip we were supposed to make $35,000 on, we made $6,000.
Clint Harris:The next one we were supposed to make $40,000.
Clint Harris:I think we made $12,000.
Clint Harris:And then finally, the last one was a live in flip.
Clint Harris:We lived in it for two years.
Clint Harris:And then when we relocated to Wilmington, we sold it.
Clint Harris:And part of it was because we tied in the market, right?
Clint Harris:We made about 85.
Clint Harris:But ultimately all of those, quote unquote passive investments that I had there were anything but.
Clint Harris:And it got me to the point of understanding, like, I don't know what is the right way, but this isn't it.
Clint Harris:There's got to be a better and faster way.
Clint Harris:And then that's when we began our journey here in Wilmington.
Neil:Gotcha.
Neil:All right, so now you're here in Wilmington.
Neil:You moved here, you didn't move here for real estate.
Neil:You moved here for your day job, correct?
Clint Harris:That's right.
Clint Harris:The political landscape of the hospital systems in Columbia, South Carolina, was changing.
Clint Harris:I had a great team of amazing people there.
Clint Harris:But as that landscape was changing, I was kind of the heir apparent in that territory, and it became apparent that it was not going to be the same.
Clint Harris:So we looked around for other opportunity, and we chose Wilmington, North Carolina, specifically based upon lifestyle.
Clint Harris:My wife and I, we didn't have children at the time.
Clint Harris:We moved here six years ago.
Clint Harris:July would be six years.
Clint Harris:So we moved to Wilmington, North Carolina, for my career, medical sales career, and rented it first because we wanted to look around town and understand a lot of different options.
Clint Harris:There's four beaches within proximity to Wilmington.
Clint Harris:There's some country areas, there's nice downtown areas.
Clint Harris:We wanted to put some time into deciding what we wanted our life to look like.
Clint Harris:Throughout that time period, we really started educating ourselves.
Clint Harris:Especially my wife was working in Columbia still and back and forth a lot.
Clint Harris:She started listening to different real estate podcasts and investing in herself and in us.
Clint Harris:Convinced me to start listening to podcasts.
Neil:I didn't know that about you.
Clint Harris:That's really the definition of what changed for us is she started spending a lot of windshield time educating herself and then coming home and being excited.
Clint Harris:And up until that point, I'd always been dragging her through these real estate investments, and all of a sudden she's coming home and she's talking about wholesaling and apartments and flipping and syndication and specifically short term rentals.
Clint Harris:And we came from an area where short term rentals were not really a thing, but we were spending every weekend in Wilmington going to the various different beaches.
Clint Harris:We specifically like Carolina beach in the area down here.
Clint Harris:So we'd come down, we can drive on the beach here.
Clint Harris:We'd let our dogs run around.
Clint Harris:And in the process, we started learning how to run analysis on short term rental property.
Clint Harris:And so on the way down to the beach and on the way back, we would weave through all these different neighborhoods, and on Saturdays and Sunday afternoons, just cruise around and run analysis on all these different properties, because we decided this is where we would like to try to live.
Clint Harris:The problem was we couldn't really afford to live at the beach by ourselves.
Clint Harris:But I always remembered my first investment, which was that house duplex that allowed me to live there for almost for.
Clint Harris:So we explored the idea of can we do this with short term rentals?
Clint Harris:And remember when I started my real estate investing career and I got almost all of it wrong?
Clint Harris:It's because I was trying to figure it out myself through the power of podcasts and education and using a data analysis that comes along with short term rentals.
Clint Harris:You can look at the last year of booking.
Clint Harris:It allows me for the first time to use other people's past performance to try to dictate the success that we were building for ourselves.
Clint Harris:I had capital to invest.
Clint Harris:We had some time, but had no experience in this space.
Clint Harris:Tapping into that data resource is what allowed me to use other people's experience to guide us in our decisions is the type of property that we needed, the way we were going to renovate it, the way we're going to stage it, the way we're going to operate.
Clint Harris:It was a cheat code.
Clint Harris:To help us get ahead, we ended up buying a duplex two blocks from the water.
Clint Harris:It's a three bed, two bath upstairs, three bed, two bath downstairs.
Neil:Separate parking, lovely wood paneling at the time.
Clint Harris:It's about a block from where we are sitting right now, by the way.
Clint Harris:We moved into the upstairs.
Clint Harris:We did a live renovation upstairs and downstairs.
Clint Harris:We moved into the upstairs.
Clint Harris:We rented out the downstairs.
Clint Harris:We tried this Airbnb thing in our first summer.
Clint Harris:We did $57,000 and we said, wow, this is real money now.
Clint Harris:It was very labor intensive.
Clint Harris:It was the farthest thing for passive in the world.
Neil:But were you doing the cleanings?
Clint Harris:We were not.
Clint Harris:We did the first couple just to know what needed to be done and what didn't.
Clint Harris:And then we started hiring cleaning companies.
Clint Harris:And it kind of reminded me of my experience with property managers early on.
Clint Harris:The ones that are good get busy and disappear.
Clint Harris:Ones that are not good, you don't want them.
Clint Harris:And because we were such, we're just one property, so people didn't care.
Clint Harris:Like, ah, if I try to have a high standard, they would rather just go to the other jobs that are easier or work for some of the property management companies because they can give them.
Clint Harris:But from there, I looked at my wife, I said, we need to set this property up in a way that we could have 30 listings writing because we're going to at some point.
Clint Harris:I just seen the dollar signs and how much more lucrative it was than anything else.
Clint Harris:Basically what happened is we were living in that upstairs.
Clint Harris:And outside of the income, the income from the property was covering the mortgage, taxes, insurance, utilities, and on top of that, highly seasonal at the beach.
Clint Harris:So it was more of a belt curve, but over a yearly average, we were getting paid $1,400 a month to live there from just the downstairs as.
Neil:A rental property at the beach.
Neil:At the beach, there's a lot of people hating.
Neil:A lot of people hating you right now.
Clint Harris:So from there, we were out of money, but we knew we needed more listings.
Clint Harris:So the short version is we found a triplex in really, really rough shape that had bad, bad tenants in place.
Clint Harris:And the owner was trying to sell it, but he couldn't sell it.
Clint Harris:And everybody thought that it's because it was overpriced.
Clint Harris:My opinion, as it expired off the MLS for the third time, was that it wasn't overpriced.
Clint Harris:It was drastically underperformed.
Clint Harris:So I made a cold call to dear friend of mine, now named Brian, who at the time I'd never met before, just cold.
Clint Harris:Called him on the phone.
Clint Harris:I was like, look, sir, got a proposition for you.
Clint Harris:You've got a property over here.
Clint Harris:Everybody thinks it's overpriced.
Clint Harris:I think it's underperforming.
Clint Harris:Here's what I propose.
Clint Harris:You've got some pretty rough tenants.
Clint Harris:They're all month to month.
Clint Harris:If you'll get rid of the tenants and spend some money fixing the property up, LVP, flooring, paint, mini split ac systems, things like that, and I'll manage the renovation from there, increase the rents.
Clint Harris:I'll rent all three units from you on a master lease as long as you allow me to turn around and operate as an Airbnb property.
Clint Harris:And what I'd like is the end of a two year time period.
Clint Harris:I'd like first right of refusal to buy it.
Clint Harris:If you decide the deal is not working for you and I don't buy it, and you want to sell it to somebody else, I'll give you the rental history and you can turn around and sell it to somebody else.
Clint Harris:And all of a sudden the property is nothing.
Clint Harris:Overpriced.
Clint Harris:Where it was, it's underpriced.
Clint Harris:Even 50 or 100 grand higher.
Clint Harris:Tried to make it a no brainer for him.
Clint Harris:And that was our next, and how we brought on our next three short term rental units.
Neil:Robert, so had you.
Neil:Were you familiar before that with the concept of short term rental rental arbitrage?
Clint Harris:No.
Clint Harris:Again, I was wrong.
Clint Harris:Again, I thought I invented it just like the original house.
Clint Harris:I was completely wrong.
Clint Harris:And people have been doing it all over the world for years.
Clint Harris:But I had no idea.
Neil:Yeah, but you did it.
Neil:You did it the right way.
Neil:You made sure the guy knew what you were doing.
Neil:There's a lot of people who got started doing it who just started renting a place and then just without the landlord's knowledge, started renting it out, sub letting it.
Neil:Don't do that.
Clint Harris:Yeah, exactly.
Clint Harris:And violating hoas and different things like that.
Clint Harris:That's not what this was at all.
Clint Harris:But the short version was we took a triplex.
Clint Harris:I ended up spending $4.99 on whitepages.com to get his phone number first called him.
Clint Harris:Besides that, we used interest free credit card to stage the units after they were done being renovated.
Clint Harris:And then he was kind enough to offer to defer the rent for the first three months.
Clint Harris:We started operating as a short term rental.
Clint Harris:At the end of two months, we had made enough.
Clint Harris:It was right at the beginning of the summer, we had made enough that we paid the interest free credit card off and paid the two months of deferred rent and the upcoming third month and continue to operate from there.
Clint Harris:And then we ended up doing $125,000 in gross rents on that property, paid the rent and the cleaning fees and everything else, and had a net of around 54.
Clint Harris:And then we took the money from that.
Clint Harris:And then the money from the money we were saving from not having a mortgage payment.
Clint Harris:And the $1,400 a month we were being paid on top of that from our downstairs along with the 54 from that, that triplex.
Clint Harris:And from there we went on and we parked my parents and bought a quadplex that needed a full renovation.
Clint Harris:And then from there, we took the money from all those investments and we bought another ocean access quad place.
Clint Harris:That's right on the.
Clint Harris:It's ocean front, but it's about 40, 50ft away.
Clint Harris:And that's.
Clint Harris:That's how we scaled.
Clint Harris:And we just took the money from one to the other.
Clint Harris:And so essentially our first investment was the duplex we bought for ourselves.
Clint Harris:The money we sunk into that, the $5 I spent to get Ryan's phone number.
Clint Harris:And then we just called that.
Neil:Gotcha.
Neil:So you, you were still working your w two job, correct.
Neil:You're working.
Neil:And on top of that, was this all app, was this all your wife doing all this work?
Clint Harris:Tremendous amount of it, yes.
Clint Harris:She did the lion's share.
Clint Harris:So I was building a medical sales territory at the time.
Clint Harris:And unfortunately, I was not as busy I had hoped that I would be.
Clint Harris:It took a while to build that up.
Clint Harris:So I did have time.
Clint Harris:A lot of this was done on the weekends.
Clint Harris:A lot of it's my wife.
Clint Harris:At this point, we were having success so that she quit her job in medical sales and started as a realtor, specifically focused on building our rental portfolio and using that as a springboard to help her business.
Clint Harris:And thats what we did.
Clint Harris:And so we she specifically.
Clint Harris:But together, weve really dialed in those 14 units total, knowing that were living in the upstairs of that duplex.
Clint Harris:Since then, weve moved out.
Clint Harris:So thats a rental unit as well, but basically dialed in those units to operate as smoothly as possible.
Clint Harris:By the time we streamlined them, we automated, we started using management software, things like that.
Clint Harris:By the time I added on the triplex onto the one unit that we started managing first, I would say those four units and probably all the way up to ten units to manage them from your phone was way easier with a management software and automated messaging and automated scheduling with cleaners than it was to do one property and just do it manually, messaging back and forth every time somebody booked.
Clint Harris: egration, where once you have: Clint Harris:You can get people that specifically will work just on your listing.
Clint Harris:They will follow your instructions, they will hold your high standards because you are a big enough chunk of their book of business that they don't want to lose it, they can't afford to.
Clint Harris:And they'll turn down other listings just to take care of ours because we can feed them essentially just off of that small portfolio.
Clint Harris:Same thing with handyman, with air care, with plumbers, electricians and things like that.
Clint Harris:And then fast forward what happened.
Clint Harris:We got that to the point, it certainly was not passive, but it was that getting to that level two business operator that we talked about in the last episode of getting to the point where it looked easy to the outside people looking at because we had streamlined and we'd auto automated a lot of things at that point in time.
Clint Harris:My wife was a realtor and having success specifically selling investment properties.
Clint Harris:And a frustration was that we would sell an investment property to someone coming to the beach.
Clint Harris:And a lot of times it was people that want to shorten real life when they're not using it for their family.
Clint Harris:We can run the analysis and look at the numbers and show you the data as to what that property should be doing in terms of performance.
Clint Harris:But it all comes down to the operating and that's why it's so important who you partner with.
Clint Harris:Whether it's a passive investment or an active investment or anything else, it comes down to the operator.
Clint Harris:So we would sell them the property, my wife would, and then turn them over to one of the traditional property management companies in the area.
Clint Harris:And the numbers were coming in flat, very flat, a lot.
Clint Harris:And so they were coming back to her with frustrations.
Clint Harris:She's like, look, this is how we operate it.
Clint Harris:If you want to operate it yourself, this is how we do it.
Clint Harris:Long story short, after saying no for probably about a year and a half to two years, she, along with some other real estate agents, partnered together to form going coastal property management.
Clint Harris:Basically took the back end systems that we had built for our listings, along with our partners, Shawn and Christine, who have their own portfolio of listings.
Clint Harris:We merged a lot of those systems together to form a property management company that at this point in time has 75 listings under management, vertically integrated with six cleaners, six cleaning teams, 16 cleaners that are vertically integrated, only allowed to work on our listing.
Clint Harris:We do all of our linen in house.
Clint Harris:We have our own linen facility, because you have to control every part of the business to maintain the quality.
Clint Harris:Otherwise you fall in the trap of what everybody else in the market did, is you have to start making up the quantity, and then quality goes away and you become what you were trying to replace.
Neil:Okay, so what you have figured out, you had generated the money from your w two income and your previous real estate investments in order to buy your first, what turned out to be a house hack that allowed you to live extraordinarily cheaply because most people's largest expense is their home.
Neil:But you're out of money at the time.
Neil:So then you went in, you discovered the idea of Airbnb rental arbitrage, and you used your experience in real estate and sales to cold call someone, and then to allow you to basically get into that property for little to no money.
Neil:And then you used your credit to furnish it with a zero interest credit card that then allowed you to generate more income there.
Neil:So now you're sort of up and running, and now you're having to build.
Neil:Now you're very definitely a owner.
Neil:You're alerting how to operate a short term rental business.
Neil:So now you get up to about 14 units, and now you're having to really figure out those systems and processes to hand off.
Neil:Cause speaking as someone who's run a short term rental, one unit, that's pretty easy.
Neil:But once you start getting up to ten to or more units.
Neil:Now you're really starting to depend on a team and your processes and things like that.
Neil:And so now we're talking about the real work which is building those processes and then building the team that you can then hand those processes off to.
Neil:And now you're off to the races of getting to that.
Neil:What you said is that level two owner.
Clint Harris:I think that if you listen to the way that you just explained that back to me and what I went through, I think you'll understand why I am so attractive to the idea of truly passive income.
Clint Harris:Because everything that I did was an unbelievable amount of work.
Clint Harris:And it wasn't by choice, it was by necessity because we were taking investments that standalone were incredible investments, but depending on who operated them, they could or could not be good investment.
Clint Harris:They weren't being operated correctly.
Clint Harris:Then we needed to unload them, but I couldn't afford to do anything else, so they had to work.
Clint Harris:So it wasn't by choice that we started a property management company or a linen company or a cleaning company that's all together at this point.
Clint Harris:It was by necessity to get those to the point that they were performing and then hire myself out of the company.
Clint Harris:I had a transitional moment where I read the book who, not how, and I had the revolution of as you're going through the process and my wife is going through the process of building out this business, the question is, how do we do this and how do we do this?
Clint Harris:How do we do this?
Clint Harris:The real question was, who do we have that's better operator at me and her at every level with all of the things that need to be done.
Clint Harris:Once we got to that point, we started placing ourselves with people that are better than us.
Clint Harris:That's when it got to the point of being a level two business owner, where for us it became mostly passive.
Clint Harris:We still have to make a few business decisions here and there, personnel decisions, but the vast majority of the time we have more faith in the other people, in companies ability to do their job than we do in our ability to do their job.
Clint Harris:So at that point, the real lesson was, careful what you wish for when you get into quote unquote passive investment, the revenue certainly made it worth it.
Clint Harris:Definitely would not want to do it with single family long term rentals, but the revenue is three to four x on a short term in the right location.
Clint Harris:And that turns out, allows us to start investing into other asset classes.
Clint Harris:But let me bring up another thing that we haven't talked about yet.
Clint Harris:We live on an island.
Clint Harris:It's called Pleasure island, right outside of Wilmington, North Carolina.
Clint Harris:Curie beach and Carolina beach are the two beaches on this island.
Clint Harris:And I have investment properties in both of them.
Clint Harris:And we have been hit at one point in time.
Clint Harris:We're hit by four hurricanes in three years.
Clint Harris:Now, we've dodged some big ones, but we've had some pretty serious storms come through as well.
Clint Harris:And if I am or my wife owns a business with 75 listings, and then we own and operate another 14 term, 14 rental units as well as live here in our house, that's a lot of eggs in one basket.
Clint Harris:So it got me to the point.
Clint Harris:Number one, it is fairly passive now for me to have the properties that we have, anytime I take on a new property, I still have to manage renovation, staging, and it's time consuming.
Clint Harris:It's residual income, but it's certainly not passive income.
Clint Harris:It's very front loaded work.
Clint Harris:But in the long run, it pays off because I can drop it into the management of our company.
Clint Harris:And I usually it's six months before, before I have to think about that property or go over there again.
Clint Harris:But it's very front loaded work.
Clint Harris:But it's fairly high risk because everything is in one spot.
Clint Harris:One big storm could wipe out my entire portfolio as well as our business.
Clint Harris:So that got me to the point of, okay, the question is the same as it was before.
Clint Harris:What's the highest and best use of the dollars that I have to invest?
Clint Harris:So in the answer to that question of what's the highest and best use of the dollars that I have to invest it and mitigate risk, the best for me, it was diversification across asset classes, across operators, and across geography.
Clint Harris:And certainly I've got one asset class.
Clint Harris:We are the operator in one geographical location.
Clint Harris:It's not ideal for long term sustainability.
Clint Harris:I was willing to roll the dice for three, four, five years to get ahead, but eventually I need to make the transition to other geography, other asset classes, and it needs to be into something that is passive.
Clint Harris:And so that kind of, that's what led up to the point of going in a different.
Neil:Gotcha.
Neil:And that's where around the time that you and I crossed paths and I found you through an infamous biggerpockets post where you told everyone very publicly that you were selling all your long term rentals and going all in on short term rentals.
Neil:And at the time, my wife and I, Brittany, had a podcast called the Road to Family freedom.
Neil:And I was like, oh, this guy would make a great guest for our podcast.
Neil:It's a great story.
Neil:And so that was how I first met you.
Neil:I reached out, you said, hey, come be a guest on my podcast.
Neil:And here's a problem that you run into when you're a podcast host is that when you talk to all these different people about their different real estate strategies, you get a lot of shiny object syndrome.
Neil:It's like, ooh, ooh, that sounds good.
Neil:Ooh, raw land.
Neil:Let's sell some raw land.
Neil:Oh, self storage, airbnb rental arbitrage.
Neil:You're like, kid, a kid in a candy store.
Neil:And I remember listening to you talk, and I was like, oh, God, he lives at the beach for free.
Neil:He gets paid to live at the beach.
Neil:And I remember like, oh, that sounds really good.
Neil:And at the time, well, get into it.
Neil:Another episode, I had experience doing short term rentals, and then we stayed connected.
Neil:I think you became a listener of the podcast.
Neil:And at one point, I was investing in single family rentals in North Carolina.
Neil:I was living in Las Vegas at the time.
Neil:And at one point, finally you called me and you said, hey, for somebody who lives in Las Vegas, you sure do invest in North Carolina a lot.
Neil:And that opened up a conversation about why I was investing in North Carolina so much and why in self storage.
Neil:And I think that piqued your interest.
Neil:And thats where you first got interested in the whole idea of self storage.
Neil:And you met my friends Eric and Levi Hemingway, correct?
Clint Harris:Thats right.
Clint Harris:Yeah.
Clint Harris:Thats really how this all tied together is.
Clint Harris:We connected through your pockets.
Clint Harris:Post you invited me on as a guest on your podcast, and that really started everything.
Clint Harris:So I applaud you for your lack of judgment.
Clint Harris:Appreciate it.
Neil:And from there, paying the price.
Clint Harris:Now, as we had open discussions about what we both wanted in terms of investment strategy, I think you found out that a lot of times your single family home investing was not as passive as you had hoped it would be.
Clint Harris:You were learning some of the lessons I had learned before by failing.
Clint Harris:And what I did, you certainly did it better than I did because you had a better team.
Clint Harris:And I saw the value of operation in the team and the management that you use, as opposed to the way that I did it the first time.
Clint Harris:So it's not that people can't have success with that.
Clint Harris:It's about the way that you do it.
Clint Harris:It comes down to the operator.
Clint Harris:The same time, we were struggling but continuing to have success with short term rentals.
Clint Harris:But man, it was labor intensive.
Clint Harris:And that's what led to you mentioning that you had friends in the market that had invested in self storage facilities.
Clint Harris:Also, invested in hotels.
Clint Harris:I met them through some of the local real estate meetups.
Clint Harris:We had mutual interest in.
Clint Harris:Some of the hotels that they had in our market were doing okay, but a little bit of room for improvement.
Clint Harris:And I know a lot about very little when it comes to short term rental.
Clint Harris:The only thing I know is this island, but I know it really, really well.
Clint Harris:So we got together and had some great conversations that was mutually beneficial to help them tighten up some of their hotels, help me get a better idea and think bigger.
Clint Harris:And some of the ideas and projects that they took on, and ultimately, when it came down to when I was talking to them specifically, but also the conversations I had with you and with them was, it opened my eyes to, okay, the people that I look up to and the people that have the truly passive income that I'm looking for, what are they doing?
Clint Harris:And for the most part, it came down to three things in this area.
Clint Harris:I'm not talking about nationwide, just the people that I came across.
Clint Harris:It was, was note lending, people willing to lend money to house flippers and just sit back and get a paycheck, but it does.
Clint Harris:You ride the market and there is some calculated risk involved there.
Clint Harris:And it was mobile home park, which I really didn't have an interest in that at the time.
Clint Harris:And it was self storage.
Clint Harris:And those were the things that specifically most people were sitting back.
Clint Harris:And you have more of the quote unquote mailbox.
Clint Harris:And some of those, if you're doing development, it certainly can be residual income from front loading, the amount of work that goes into it.
Clint Harris:But from the investors standpoint, people putting money in, those are the three strategies that really jumped out to me.
Clint Harris:And I jumped onto the self stored bandwagon because it was opportunity for me to put money in and invest in a strategy that was actively being operated by partners that had experience.
Clint Harris:And by definition, it is diversifying me across geography.
Clint Harris:We invest across the southeast into a different asset class that is inflation resistant, recession resistant.
Clint Harris:And as we come to find out, pandemic, I was looking for diversification.
Clint Harris:And those conversations, the relationships, is what led me to that point of, and that's where I am now.
Clint Harris:To the point now I'm 40 years old, I'm taking my active investments that I have, I'm company taking the money out of that and investing it as fast as I can into safe, secure, long term, relatively low interest rate debt that's locked into land and asset classes spread across the geographical area that are safe and secure with a different operator.
Neil:So it's a great point you just brought up there.
Neil:So why not just keep expanding the short term rental business?
Neil:Why get out of, let's say you don't continue to expand here in this locale, and we live near the Smoky Mountains.
Neil:Why not expand the operation to the Smoky Mountains and make more money that way?
Clint Harris:Because a couple of different reasons.
Clint Harris:To me, continuing to go all in on one asset class, that is, it's certainly having success, and it's going to continue to have success for a long time.
Clint Harris:And short term rentals have been around for decades and decades before Airbnb was ever around.
Clint Harris:But it's, in my opinion, continuing to go all in on that asset class in some ways, to me, feels like buying a property in a flood zone.
Clint Harris:Eventually something's going to happen.
Clint Harris:There's always going to be some issue that comes up.
Clint Harris:You can mitigate it as much as possible, and I'm willing to take that on for a certain amount of time because the returns are so high.
Clint Harris:But in most investment strategies, the returns are tied to the risk.
Clint Harris:So the higher the return, the higher the risk.
Clint Harris:And the idea is to find something in the middle where hopefully there's an inverse relationship and the income is higher than the risk.
Clint Harris:And so for me, again, comes down to time.
Clint Harris:The question became, over time, what strategy is going to allow me to spend three to four months out of the year traveling with my family or in Costa Rica or Dominican Republic or Europe or wherever?
Clint Harris:It's not short term rentals, I can tell you that.
Clint Harris:So for me, the question it came down to time, and time is the one thing that I can't generate more of.
Clint Harris:I can always generate money or leverage and things like that to move on to bigger and better projects.
Clint Harris:And I still have ambitions of taking a hotel and converting it to an invisible service, a la car location, independent lifestyle traveling hotel.
Clint Harris:That's something that I would take on, and I'm not avoiding that space.
Clint Harris:It doesn't do anything to give me my time back.
Clint Harris:So for me, that's the point.
Clint Harris:I think we short term rentals invest in different areas.
Clint Harris:I see a lot of people get distracted and have properties here and here and here and all over.
Clint Harris:We wanted to do one thing and do it very well in a small geographical location that we could control, that helps us put our best product out there.
Clint Harris:It also inherently puts us at risk.
Clint Harris:So yes, I could diversify to the Smoky mountains.
Clint Harris:I would argue that appreciation has gone up so much in the last year or two, and also interest rates are up now that it cannibalizes a tremendous amount of the cash flow.
Clint Harris:The only way to get past that is with larger multifamily properties, and that's okay.
Clint Harris:But the same.
Clint Harris:The concept that makes multifamily properties work is that you got one set of fixed overhead, mortgage, taxes, and insurance.
Clint Harris:But 30 units, well, you can do the same thing with a self storage unit that has 600 units, and you're not dealing with tenants.
Clint Harris:So for me, it was a shift, because that gives me my time.
Neil:Gotcha.
Neil:The smartest, truly passive income investors I know say, to diversify across asset class, geography and operations.
Neil:And so you're your own operator.
Neil:The asset class that you were in was short term rentals, and the geography you were in was Carolina beach was coastal.
Neil:What you sought out was a different asset class, a different operator, and a different geography.
Neil:And you glossed over this.
Neil:I want to make sure people understand.
Neil:You invested passively the first time you did.
Neil:You invested passively in a self storage syndication, correct?
Clint Harris:Yeah, that's right.
Clint Harris:It was a little over a year ago.
Clint Harris:It actually opened up last week.
Clint Harris:We, some partners, Eric Hemmingway, Levi Hemingway, myself and a small group of investors bought a Kmart in Reidsville, North Carolina, building been sitting empty for eight to ten years.
Clint Harris:We bought the building for, I believe, 1.5 million, put 2.5 into it.
Clint Harris:I invested $80,000 as a passive investor into the deal.
Clint Harris:They purchased the deal, bought the building, renovated, cut a hole in the front, and converted to a drive in, climate controlled self storage facility in a high residential density area.
Clint Harris:Got the building for pennies on the dollar because big box retail is pretty much dead.
Clint Harris:Thanks, Amazon.
Clint Harris:But that there's still a need in that area for storage.
Clint Harris:And so the same reason that made it a good location for people to go buy their things out of that building for so many years is the same reason.
Clint Harris:It's a location for them to put things back in, in a safe, secure building that's been there for a long time, which mitigates my risk.
Clint Harris:So I was a passive investor them and put $80,000 into that building.
Clint Harris:And I.
Clint Harris:That's a five year project.
Clint Harris:It just opened up, and we've got people lined up moving in there.
Clint Harris:And that right there, it's in Reedsville, North Carolina.
Clint Harris:I'm not there.
Clint Harris:I haven't been there.
Clint Harris:I'm here.
Clint Harris:I operate here, they operate there.
Clint Harris:So the best thing is for me to take my capital and their time and experience and put those things together.
Neil:Okay.
Neil:Thanks for telling your story, man.
Neil:I think it's such a great example of the journey of someone from employee trading your time from money into sort of an active investor who thinks it's going to be passive, and then into a business operator, business owner, and then ultimately someone who is investing for truly passive income.
Neil:I think you're just a great example of that, of many you're a great example of many things of high character quality, but that in specific, so.
Clint Harris:Well, thank you for that.
Clint Harris:I think the one thing that's constant is that what I was going for, the goal never really changed from the time I bought my first properties and bought them the wrong way with the wrong analysis.
Clint Harris:Like the goal of passive income and what you and I have come to refer to as truly passive income has never wavered along the way.
Clint Harris:I've done a lot of different things.
Clint Harris:I've flipped houses.
Clint Harris:I did multifamily single family, I did a borough property basically on accident.
Clint Harris:We've done Airbnbs, we've done arbitrage management.
Clint Harris:Everything that we've done has had the same goal.
Clint Harris:And that's why I think it's so important to really get down to the brass tax of what is and what is not truly passive income.
Clint Harris:Because up until now, the only passive income investments that I have are my four hundred one k and my investments into the sell store syndication deals that I've done in the last year.
Clint Harris:And everything I've done previous to that, in almost 14 years of real estate investing that I thought were all going to be passive are nothing now.
Clint Harris:Some of them are residual, and I it feels like passive income now, but it's from a lot of work that went into it.
Clint Harris:So that's why I really am attracted to the concept.
Clint Harris:One of the things that really attracted me to the idea of doing a podcast with you to really get down to what that is, to try to save other people that 14 or 16 years that I had to invest to learn the lessons to get where we are.
Neil:Great.
Neil:Okay, well, thanks again for listening.
Neil:Next week, going to sit down and Clint's going to get me to tell my story.
Neil:Long, sad tale it is.
Neil:And we thank you for listening.
Neil:Take care.
Neil:Thank you so much for listening to this episode of the truly Passive Income podcast.
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Neil:Truly passive.
Neil:And remember, with truly passive income comes freedom of time, place and the freedom to pursue your higher purpose.