In this episode of QueenMode, Dr. Ana Castilla teaches the Queen Client Filter—a simple way to stop attracting random clients and start building a premium brand with right-fit clients who value outcomes and pay you more. If you’re a woman entrepreneur running a service-based business, this episode will help you say no to the wrong people so you can scale with clarity, confidence, and clean delivery.
Queen, today I’m pulling you out of “open door marketing” and into CEO-level standards. Because if your clients feel random, your business will feel heavy. And if your business feels heavy, it’s usually not because you’re not working hard enough—it’s because you’reletting the wrong people in.
Here’s what I walk you through:
What you’ll learn in this episode
The QueenMode takeaway
If you want premium clients, you need premium standards. The goal isn’t to get more people to say yes. The goal is to stop saying yes to the wrong people—so your time, energy, and delivery are reserved for the clients who implement, respect your process, and get results that build your brand.
QueenMode Challenge (15 minutes)
Dr. Ana Castilla is the host of QueenMode, where she teaches women entrepreneurs how to build premium brands with strategy, standards, and CEO-level clarity. To connect with Ana and get more tools, visit dranacastilla.com and follow along on Instagram at @queenmodepodcast and @dranacastilla.
Queen, if your marketing is clear, but your clients still feel random, you're not
confused.
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You're unfocused.
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And I want to say this loud and clear because I meet so many women entrepreneurs who are
so generous and genuinely want to help as many people as possible.
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Trying to serve everyone is not generosity.
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It's a business model for burnout.
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Because here's what happens when you don't filter your clients.
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Random clients give you random results.
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Random results lead to shaky confidence.
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Shaky confidence leads to discounting, over-delivering for the wrong client, and
resentment.
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And then one day, you wake up and you're like, why am I exhausted?
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Why do I dread my own business?
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Why does this feel heavy?
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It feels heavy because you've accidentally built a business that doesn't protect you.
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And Queen, that ends today.
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Whether you're building your first consistent 10K months or you're already at multiple six
or seven figures, this episode is the cleanup your business has been begging for.
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brands aren't built by convincing more people.
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Premium brands are built by selecting the right people.
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What's up Queen?
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I'm Dr.
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Ana Castilla.
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Orthodontist, author, speaker, unapologetic dream chaser, and yes, I took my business from
flatlining to an eight figure exit in just eight years.
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But spoiler alert, I didn't get there by playing it safe.
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I broke rules.
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I made bold moves.
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And I became the woman my younger self was waiting for.
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Queen Mode is your weekly dose of fear strategy, unfiltered truth, and mindset shifts that
will have you leading, growing, and living like the powerhouse you are without burning out
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or selling out.
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So if you're done playing small and ready to rise, welcome.
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home.
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I want to start by sharing a story about my practice and the moment I burned the ships and
went all in on my ideal client, no matter what.
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It was July, 2020.
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I had just put my practice back together after the COVID closures.
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I was exhausted.
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And on top of that, I was in school full time doing my MBA program.
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So my husband and I take a much needed long weekend in Cabo.
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And I remember it like it was yesterday.
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I land in Cabo and within minutes of landing I get a message from my team.
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There was an issue.
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The Invisalign aligners for one of my patients were going to arrive late.
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Meaning, this patient had an appointment to receive her second set of aligners but they
weren't going to arrive on time.
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Now, on paper,
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This is not a big deal.
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We just reschedule.
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The delay wasn't even our fault.
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But here was the problem.
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This patient was not a nice lady.
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She was demanding.
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She was rude to my team.
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She was often late on paying her bill.
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And instead of appreciating the fact that she was getting a premium orthodontic product
like Invisalign for almost no down payment and extended zero interest financing,
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She complained about every little thing.
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If we called her about her past to account, she would deflect and even become of the
people to have to call to reschedule, she was the last person I wanted my team to deal
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with.
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When I got to my hotel, I called Invisalign.
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I asked them to please rush the case, and I would pay whatever extra fee.
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They said no, they couldn't.
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So now I knew my team had to call her.
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We had to face her.
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And I called my front office lead and asked her to reach out to the patient.
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And when I hung up the phone, I turned to my husband and I said, no more, I'm done.
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And listen, this story has nothing to do with Invisalign.
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It has everything to do with my ideal client.
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Because by 2020, I had already figured out through data and experience that my ideal
client, the person I love serving and got the best result for, preferred braces.
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I had already figured out that my brand was built for braces.
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I just hadn't let go of aligner patients because aligners represented about 15 % of my
practice.
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And no one wants to drop 15 % of revenue from one day to the next.
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That fear makes sense, but it's also a lack mindset.
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Because what I was really doing was this.
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I was continuing to serve people who were not my ideal client because I was afraid.
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Afraid the business wouldn't grow.
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Afraid it would decline.
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Afraid that more customers automatically meant better business.
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Queen, wrong.
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What I was actually doing was spending my time putting out fires for patients who didn't
appreciate what our office offered instead of running my business.
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That's not keeping revenue.
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That's losing revenue.
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Because energy, time, morale, and operational chaos are costs, real costs.
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So in that moment, sitting in that hotel room with my weekend trip interrupted, tiptoeing
around a client who didn't even pay her account, I made a decision.
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I called my digital marketing guy and I said to him, stop advertising Invisalign.
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Take it off my website.
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Don't mention it.
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We're going all braces.
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All my advisors told me I would lose revenue.
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They said it would take a while to recover.
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And guess what?
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That same year, my practice grew anyway.
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Not because I got lucky, but because I finally stopped trying to be everything to everyone
and I started choosing my people on purpose.
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I have said it before and I'll say it again.
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You cannot be everything to everyone.
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You have unique gifts and talents suited for a particular type of customer.
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And for you to serve your mission, you must filter who gets access to you and your brand.
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In episode 12, I talked about Pareto's principle, also known as the 80-20 rule.
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It simply states that 80 % of your results will come from 20 % of your efforts.
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And Queen, this applies to clients too.
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Saying no to 80 % of clients means you're applying the 80-20 rule to focus on the 20 % of
clients who generate most of your profits and results, while strategically,
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shedding the 80 % who consume most of your time, resources, and energy for minimal return.
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That 80 % is where burnout lives.
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That 80 % is where I hate my business starts.
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That 80 % is where your team starts crying in the bathroom.
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And the crazy part, most women don't even realize they're doing it.
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They think, well, I'm just being kind or
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Well, I'm just taking what I can get.
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Or, well, I'm not big enough to be picky.
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Queen, you don't get picky after you become successful.
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You become successful because you got intentional.
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Now, I want to talk to you about the idea of the right fit client, which I call your queen
client.
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Right fit is not a lofty goal or something you hope for.
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It's a decision.
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The decision to exclude anyone else that is not the right fit.
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The goal is the right person at the right stage with the right problem who will engage
fully with your offer.
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A right fit or queen client values the outcome, not the lowest price.
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Decides faster because the value is clear.
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Respects boundaries, less chaos, less scope creep.
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Shows up prepared and follows your process.
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Gets better results because they participate.
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Refers more because the experience is clean and high trust.
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Now I do want to make a distinction between a right fit client and a high value client
because they are not necessarily the same.
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A high value client contributes to a business's profitability through high spending or
repeat purchases.
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But that doesn't automatically make them a right fit client.
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You can have a high value client, one that spends a lot, that is the wrong fit.
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And the problem is we tolerate them.
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We keep them.
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We let them disrespect boundaries.
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We let them drain our team.
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We let them hijack our process because they spend.
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Queen, hear me.
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Fit first, then value.
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Because a high value, wrong fit client can cost you more than they pay you.
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They drain resources.
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They create conflict.
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They pull your delivery off track.
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They lower morale.
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And they crowd out the queen clients you're meant to serve.
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And here's a line I want you to tattoo on your brain.
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The more you try to be for everyone, the more invisible you become to the person who would
pay you the most or appreciate you the most or refer you the most.
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Trying to be everything to everyone.
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creates confusion and friction because you can't possibly create an experience that
everyone will be happy with.
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Every client type is different.
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And if you try to make everyone happy, you will run around creating and delivering
something different to every client.
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That's not only exhausting, that is random.
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And your business can't scale on randomness.
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It can only scale on repeatability.
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So when you say no to the 80%, you protect your time, protect your energy, protect your
mental health, prevent burnout, and preserve the quality of your work, all while making
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room for Queen clients who truly value your expertise and your offer.
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Queen, this doesn't mean you slam doors on day one.
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It means your message and your process stops being designed for everyone.
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You're not starving your pipeline.
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You're cleaning it.
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And if you're in a slower or rebuilding season, your filter can be softer, but your
standards still stay clear.
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Saying no isn't rejection.
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It's leadership.
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It's CEO energy.
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When you turn down the 80 % that doesn't fit, you protect the vision, keep your time on
the moves that actually move the needle, and stop your business from becoming a chaotic
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yes factory.
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You save yourself and your team from burnout.
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You set a standard of clear boundaries which earns respect, and you build a culture that
values results, not busy.
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And the best part?
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Every note to the wrong client makes room for the right ones.
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Aligned, profitable, actually enjoyable to serve.
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So how do you find the 80 %?
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It's actually pretty easy.
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Here are some common identifiers I'm sure you've already seen.
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Number one, clients with convince me energy.
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Don't confuse this with the person that values what you're doing but needs to overcome an
obstacle.
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Here is the Queenmo distinction.
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Some clients aren't saying no.
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They're saying, I'm interested, I just need to get over this.
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That's an obstacle client.
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Their objections are really information requests in disguise.
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You'll feel it, because they're engaged.
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They ask real questions, pricing, terms, rollout.
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Their concerns are specific, timing, budget, decision maker, and their language starts to
sound like ownership.
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When we implement, how will this work with my team?
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They might even push back or debate, not to be difficult.
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but to test your expertise before they trust you.
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And most importantly, they move time forward.
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They book the next step.
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Then there's the other type.
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Convince me energy.
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This isn't curiosity.
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It's a slow exit.
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These people aren't wrestling with an obstacle.
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They're avoiding a decision because they're not truly interested.
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Everything is vague.
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Send me info.
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I'll think about it.
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They disappear.
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They cancel.
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They respond days later with one-liners.
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They keep you auditioning?
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Here's your queen mode rule.
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If they're asking specific questions and moving time forward, it's an obstacle.
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If they're staying vague and moving you in circles, it's convince me energy.
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And your job is to protect your time, not audition for approval.
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Number two, the price shoppers.
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I'm not referring to clients where price is one of the considerations.
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I'm referring to clients where price is the only consideration.
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You can hear it in their first question.
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Not, what does this solve, but how much is it?
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And then, can you do it cheaper?
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And then, what if we remove this part?
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Queen price shoppers aren't evil.
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They're just not your people if you're building a premium brand.
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Because premium brands are built on outcomes and standards, not bargain bin negotiations.
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Number three, the non-implementers.
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To my orthodontic queens, you know exactly who I'm talking about.
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And to my coaching, consulting, and high-level service queens, this is one of the biggest
silent deal killers.
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A non-implementer is the client who pays for the plan, loves the session, takes notes,
says this is so helpful, and then does nothing.
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They see barriers everywhere.
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They're inconsistent.
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They aren't truly committed.
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They want transformation without the inconvenience.
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And here's the truth.
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If your work requires execution to get results, a non-implementer isn't just a challenging
client.
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They're often a wrong fit client.
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Not because they're a bad person, but because they have other priorities.
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Your service is not magic.
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It's strategy plus support plus accountability.
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But the client still has to move.
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Otherwise, they don't get results but blame the process.
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You become the emotional punching bag.
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Your energy gets drained on maintenance instead of momentum.
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Number four, crisis driven chaotic communicators.
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These aren't high standard clients.
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They're high cortisol clients.
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And if you keep saying yes to them, you're signing up to run your business like an ER
instead of a CEO.
227
00:17:05,481 --> 00:17:07,863
They don't run on strategy.
228
00:17:07,863 --> 00:17:10,004
They run on panic.
229
00:17:10,365 --> 00:17:15,629
One scary email, one unexpected hiccup, one bad comment.
230
00:17:15,629 --> 00:17:17,709
and suddenly the plan is gone.
231
00:17:17,970 --> 00:17:20,830
You're no longer executing a roadmap.
232
00:17:20,830 --> 00:17:22,951
You're reacting to emotions.
233
00:17:22,951 --> 00:17:25,569
They communicate in a chaotic feed.
234
00:17:25,569 --> 00:17:31,413
12 places, text, email, DM, voice note, Slack, quick call.
235
00:17:31,413 --> 00:17:33,394
None of it is organized.
236
00:17:33,514 --> 00:17:35,554
They change their mind constantly.
237
00:17:35,554 --> 00:17:39,655
They delay critical info, then blame you for the outcome.
238
00:17:39,736 --> 00:17:43,576
And they export their emotional chaos onto you.
239
00:17:44,197 --> 00:17:45,867
Queen, bottom line.
240
00:17:46,465 --> 00:17:54,955
A crisis-driven communicator is a wrong-fit client because your excellence cannot
outperform their instability.
241
00:17:55,704 --> 00:18:01,426
Number five, people who want your brain but won't respect your process.
242
00:18:01,887 --> 00:18:03,827
Let's name this one clearly.
243
00:18:03,928 --> 00:18:09,690
This is the client who hires your genius but refuses to follow your game plan.
244
00:18:09,690 --> 00:18:20,794
They want your brain, your strategy, your clarity, your shortcuts, but they don't want
your process because your process means they're not in control.
245
00:18:21,155 --> 00:18:24,334
And the second they realize you're not an order taker,
246
00:18:24,334 --> 00:18:28,465
You're an expert with a method, they start acting like your boss.
247
00:18:28,465 --> 00:18:36,447
They micromanage you, they argue with the advice they paid you for, they blur boundaries,
they become the shadow expert.
248
00:18:36,447 --> 00:18:38,928
In MySpace, this is the Google doctor.
249
00:18:38,928 --> 00:18:43,129
They demand urgency from you, but move slow themselves.
250
00:18:43,630 --> 00:18:45,130
And here's the truth.
251
00:18:45,570 --> 00:18:52,792
You cannot get premium results with someone who won't respect the premium process.
252
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Queen Mode rule.
253
00:18:54,985 --> 00:18:59,894
If they don't trust the process, they don't get access to the brain.
254
00:19:00,823 --> 00:19:04,071
Need some examples of what to say when you're saying no?
255
00:19:04,615 --> 00:19:08,053
Here's a few sample scripts you can steal.
256
00:19:08,759 --> 00:19:10,380
Thank you for your interest.
257
00:19:10,380 --> 00:19:15,263
I don't believe we're the right fit for this engagement, so I'm going to decline.
258
00:19:15,323 --> 00:19:22,047
If it's helpful, I can point you toward a few resources or partners who may be better
aligned with what you're looking for.
259
00:19:22,557 --> 00:19:26,730
Or, I'm grateful you reached out and shared what you're building.
260
00:19:26,731 --> 00:19:31,434
From what I'm seeing, I don't think my approach is the right fit for what you need right
now.
261
00:19:31,495 --> 00:19:39,161
I want you to feel fully supported, and I don't want to over promise or force a fit that
isn't there.
262
00:19:39,161 --> 00:19:42,823
Or, thank you so much for considering working together.
263
00:19:42,904 --> 00:19:48,048
After reviewing what you're looking for, I don't believe I'm the best fit to support you
right now.
264
00:19:48,048 --> 00:19:51,901
I'm going to step back so you can find the right partner for this season.
265
00:19:52,945 --> 00:19:56,496
Or, I totally get wanting to stay on budget.
266
00:19:56,496 --> 00:20:01,677
We don't discount, because the price reflects the outcome and the process that gets you
there.
267
00:20:01,738 --> 00:20:06,619
If this isn't the right time for it, I'd rather pause than force a bad fit yes.
268
00:20:07,519 --> 00:20:10,380
Or, thanks again for reaching out.
269
00:20:10,580 --> 00:20:14,901
Based on the scope and timeline, I'm not the right person for this project.
270
00:20:14,901 --> 00:20:20,723
I want you to get the results you're after, and that requires a different structure than
what I can offer.
271
00:20:21,643 --> 00:20:28,195
Okay, so if we're saying no to the 80%, what are we saying yes to?
272
00:20:28,515 --> 00:20:33,556
How can you tell you might have a Queen client on your hands?
273
00:20:34,397 --> 00:20:37,077
I'm going to give you three signals.
274
00:20:37,117 --> 00:20:44,319
Not a worksheet, not a full diagnostic, just three clear green lights you can use today.
275
00:20:44,521 --> 00:20:52,137
And I want you to listen to these and ask yourself, who in my business consistently shows
up like this?
276
00:20:52,378 --> 00:20:58,443
Because that person, that archetype, that's who you build around.
277
00:20:58,583 --> 00:21:03,047
And if you don't have many clients yet, borrow data from your past wins.
278
00:21:03,107 --> 00:21:07,631
Who have you helped where results felt clean and natural?
279
00:21:07,671 --> 00:21:09,372
That's still evidence.
280
00:21:10,004 --> 00:21:11,495
Signal number one.
281
00:21:11,847 --> 00:21:14,699
You get them the best results.
282
00:21:14,939 --> 00:21:17,040
This is not about who you like.
283
00:21:17,061 --> 00:21:18,982
This is about outcomes.
284
00:21:18,982 --> 00:21:21,624
Who do you consistently help win?
285
00:21:21,624 --> 00:21:25,427
Who takes what you teach and turns it into traction?
286
00:21:25,427 --> 00:21:28,609
Who gets results that make you feel proud?
287
00:21:28,870 --> 00:21:33,033
And queen, I'm not just talking about the final outcome.
288
00:21:33,033 --> 00:21:39,137
I'm talking about the process, the clean results, the predictable results.
289
00:21:39,381 --> 00:21:44,804
that this client was a joy to serve and the outcome is a case study results.
290
00:21:45,344 --> 00:21:53,789
Because your queen client is often the person whose success becomes your marketing without
you begging.
291
00:21:54,715 --> 00:21:57,125
Think about your last five clients.
292
00:21:57,426 --> 00:22:01,427
Which one made you think, damn, I'm good at this?
293
00:22:01,747 --> 00:22:03,127
That's data.
294
00:22:03,127 --> 00:22:04,287
Follow it.
295
00:22:05,688 --> 00:22:08,809
Signal number two, they implement.
296
00:22:09,609 --> 00:22:17,371
This one matters because implementation is the difference between a client who buys and a
client who transforms.
297
00:22:17,691 --> 00:22:22,232
Right fit clients don't outsource responsibility.
298
00:22:22,333 --> 00:22:24,633
They don't treat you like a magician.
299
00:22:24,832 --> 00:22:26,642
They treat you like a partner.
300
00:22:26,642 --> 00:22:28,043
They take action.
301
00:22:28,043 --> 00:22:29,543
They meet deadlines.
302
00:22:29,543 --> 00:22:31,184
They show up prepared.
303
00:22:31,184 --> 00:22:34,404
They don't make you drag them across the finish line.
304
00:22:34,478 --> 00:22:38,539
And here's the reason this matters beyond your sanity.
305
00:22:38,939 --> 00:22:43,810
If your clients don't implement, your results look inconsistent.
306
00:22:44,012 --> 00:22:48,473
And when your results look inconsistent, your confidence gets shaky.
307
00:22:48,513 --> 00:22:57,155
And when your confidence gets shaky, you start over explaining, discounting, and trying to
be more likable to sell.
308
00:22:57,996 --> 00:23:00,096
That's the slippery slope.
309
00:23:00,376 --> 00:23:07,538
So your queen client is the one who says, tell me what to do, I'm doing it.
310
00:23:07,538 --> 00:23:11,279
Not tell me what to do, and then I'll debate it for three weeks.
311
00:23:11,880 --> 00:23:13,820
Now some of you are thinking,
312
00:23:13,910 --> 00:23:17,801
Ana, what if I like her, but she doesn't implement?
313
00:23:18,361 --> 00:23:22,802
Queen, liking someone is not the qualification.
314
00:23:23,003 --> 00:23:26,904
Implementation is a requirement for results.
315
00:23:27,224 --> 00:23:32,285
So when someone doesn't implement, you have three CEO options.
316
00:23:32,685 --> 00:23:34,786
One, you decline.
317
00:23:35,106 --> 00:23:37,207
Two, you raise the bar.
318
00:23:37,207 --> 00:23:40,568
Higher price, higher commitment, firmer boundaries.
319
00:23:40,728 --> 00:23:41,718
Or three,
320
00:23:41,718 --> 00:23:45,853
you shift them to a lighter touch offer where the stakes are lower.
321
00:23:46,294 --> 00:23:54,604
But what you don't do is keep a non-implementer in a high touch container and then blame
yourself for their lack of movement.
322
00:23:55,306 --> 00:23:59,978
Signal number three, serving them strengthens your brand.
323
00:24:00,219 --> 00:24:08,784
This is the most underrated signal because sometimes you can help someone and they can
pay, but serving them makes your brand messy.
324
00:24:08,784 --> 00:24:10,585
It pulls you off your lane.
325
00:24:10,585 --> 00:24:12,306
It confuses your market.
326
00:24:12,306 --> 00:24:18,789
It forces you to contort your offer or it creates a client story that you can't proudly
repeat.
327
00:24:19,169 --> 00:24:21,771
Queen clients do the opposite.
328
00:24:21,771 --> 00:24:24,404
Serving them creates loyalty.
329
00:24:24,404 --> 00:24:26,105
It creates referrals.
330
00:24:26,105 --> 00:24:28,307
It creates clean word of mouth.
331
00:24:28,307 --> 00:24:33,730
It improves operational efficiency and it reinforces your values and messaging.
332
00:24:34,070 --> 00:24:41,214
Meaning, the more you serve them, the more your brand becomes known for something
specific.
333
00:24:41,415 --> 00:24:43,896
And when you're known, you don't chase.
334
00:24:43,977 --> 00:24:45,357
You're chosen.
335
00:24:46,108 --> 00:24:51,593
Now in my CVP work, I teach a fuller scorecard to help you filter out your Queen client.
336
00:24:51,613 --> 00:24:55,376
But these three signals are a powerful way to start.
337
00:24:55,697 --> 00:24:58,139
And I want you to remember this line.
338
00:24:58,560 --> 00:25:02,683
Your Queen client is not just who you can help.
339
00:25:03,064 --> 00:25:07,738
It's who you help best without abandoning yourself.
340
00:25:08,186 --> 00:25:10,186
where everything clicks.
341
00:25:10,387 --> 00:25:13,109
Filtering is not just a mindset.
342
00:25:13,389 --> 00:25:15,851
It's a messaging decision.
343
00:25:15,991 --> 00:25:22,055
Because if you don't communicate who you're for, the wrong people will keep raising their
hand.
344
00:25:22,239 --> 00:25:28,033
And if your message is vague, it's like leaving your front door open and then wondering
why chaos walks in.
345
00:25:28,621 --> 00:25:39,216
Queen, you need to communicate across your marketing and across your entire business who
your business is for and what you do for them.
346
00:25:39,374 --> 00:25:46,777
not only for clarity and consistency, but so the 80 % can self-select out.
347
00:25:47,617 --> 00:25:52,019
Now let me calm a fear I hear all the time.
348
00:25:52,460 --> 00:25:55,981
If I get specific, won't I lose opportunities?
349
00:25:56,561 --> 00:26:04,244
Queen, being specific in your messaging is not the same as being incapable of serving
others.
350
00:26:04,625 --> 00:26:08,636
Specificity is a spotlight, not a cage.
351
00:26:08,720 --> 00:26:16,912
It tells the right people this is for you while letting you be a multi-talented woman with
a wide skillset.
352
00:26:18,017 --> 00:26:23,499
So you don't waste your time explaining your value to people who were never your people.
353
00:26:23,799 --> 00:26:27,300
Now, I want you to pause and write this down
354
00:26:27,776 --> 00:26:32,718
Because this is the difference between random marketing and queen mode marketing.
355
00:26:33,379 --> 00:26:43,743
Here are four questions that will get you on your way to a premium repeatable message
without turning this episode into a full CVB class.
356
00:26:44,344 --> 00:26:49,146
Number one, who do I get the fastest, cleanest results for?
357
00:26:49,226 --> 00:26:54,248
Not who do I want to work with, who do you actually get results for?
358
00:26:54,538 --> 00:27:00,590
And Queen, if you're earlier stage and you don't have a ton of clients yet, do this
instead.
359
00:27:00,970 --> 00:27:03,271
Who have you helped in the past?
360
00:27:03,271 --> 00:27:09,672
Friends, colleagues, even in a job where you created a noticeable win.
361
00:27:09,832 --> 00:27:11,493
Look for the pattern.
362
00:27:11,853 --> 00:27:14,794
Two, what outcome do they want most?
363
00:27:14,894 --> 00:27:19,535
And be careful here because this is where a lot of entrepreneurs get it wrong.
364
00:27:20,515 --> 00:27:23,196
The outcome is not your product.
365
00:27:23,328 --> 00:27:26,229
The outcome is not your deliverable.
366
00:27:26,230 --> 00:27:30,912
The outcome is not a website or a workout plan or a course.
367
00:27:31,272 --> 00:27:35,394
The outcome is what that thing does for them.
368
00:27:35,395 --> 00:27:36,815
It's the feeling.
369
00:27:36,815 --> 00:27:38,536
It's the transformation.
370
00:27:38,536 --> 00:27:41,698
It's the business or life result they're chasing.
371
00:27:42,078 --> 00:27:45,220
For example, they don't want branding.
372
00:27:45,220 --> 00:27:48,701
They want to be seen as the obvious choice.
373
00:27:48,942 --> 00:27:50,703
They don't want marketing.
374
00:27:50,703 --> 00:27:53,194
They want consistent leads.
375
00:27:53,344 --> 00:27:54,885
They don't want coaching.
376
00:27:54,885 --> 00:27:58,727
They want to stop spiraling and start executing.
377
00:27:59,047 --> 00:28:00,728
That's the outcome.
378
00:28:01,114 --> 00:28:04,035
Number three, what do they value most?
379
00:28:04,156 --> 00:28:11,800
Speed, certainty, simplicity, privacy, status, support, convenience.
380
00:28:12,040 --> 00:28:18,464
This matters because two people can want the same outcome, but value it differently.
381
00:28:18,844 --> 00:28:20,715
One person wants speed.
382
00:28:20,885 --> 00:28:23,046
Another one wants handholding.
383
00:28:23,206 --> 00:28:25,307
Another wants privacy.
384
00:28:25,328 --> 00:28:33,912
And when you understand what your queen client values, your message becomes magnetic
because it feels like you get them.
385
00:28:34,873 --> 00:28:40,456
And number four, what's one red flag that predicts wrong fit?
386
00:28:40,856 --> 00:28:48,700
What's one signal that tells you this will turn into drama, delays, discounts, or scope
creep?
387
00:28:48,721 --> 00:28:49,931
Write it down.
388
00:28:50,071 --> 00:28:53,406
Because your message isn't just about who you're for.
389
00:28:53,447 --> 00:28:56,311
It's also about who you're not for.
390
00:28:56,413 --> 00:28:59,337
That boundary is what creates premium.
391
00:29:00,356 --> 00:29:08,342
Now, from those four questions, your message needs three parts if you're going to filter
out the 80%.
392
00:29:08,342 --> 00:29:17,108
It needs to clearly communicate who it's for, what you helped them achieve, and what makes
you the obvious choice.
393
00:29:17,809 --> 00:29:23,893
Notice I didn't give you a fill-in-the-blank formula because the full build is deeper,
394
00:29:23,915 --> 00:29:27,399
But at a high level, those three parts are the backbone.
395
00:29:27,580 --> 00:29:29,161
And here's the test.
396
00:29:29,222 --> 00:29:35,369
If you can't say who you're for in one breath, your audience can't repeat it either.
397
00:29:35,390 --> 00:29:39,825
And if your audience can't repeat it, they can't refer you.
398
00:29:40,646 --> 00:29:43,626
Here's a quick mini test you can do today.
399
00:29:43,966 --> 00:29:48,666
Ask yourself, could a stranger understand what I do in 10 seconds?
400
00:29:48,906 --> 00:29:52,426
Could a past client describe me accurately to a friend?
401
00:29:52,886 --> 00:29:57,406
Does my message attract Queen client or does it attract everybody?
402
00:30:00,919 --> 00:30:02,979
it attracts nobody.
403
00:30:04,025 --> 00:30:08,870
Queen vague feels safe, but vague kills premium.
404
00:30:08,970 --> 00:30:11,313
Specific creates power.
405
00:30:11,313 --> 00:30:13,596
Specific creates referrals.
406
00:30:13,596 --> 00:30:16,208
Specific creates demand.
407
00:30:17,954 --> 00:30:20,445
Queen, I know the early stage hustle.
408
00:30:20,566 --> 00:30:22,706
You want revenue now.
409
00:30:22,847 --> 00:30:26,529
So it's tempting to say yes to anybody with a credit card.
410
00:30:26,809 --> 00:30:28,370
But here's the truth.
411
00:30:28,510 --> 00:30:33,073
Filtering for your right fit Queen client early isn't picky.
412
00:30:33,073 --> 00:30:34,573
It's profitable.
413
00:30:34,674 --> 00:30:37,715
It's how you build momentum without building chaos.
414
00:30:38,016 --> 00:30:46,302
When you filter early, you stop spending your most limited resources, time, energy, and
attention.
415
00:30:46,302 --> 00:30:50,535
on people who were never going to get great results with you anyway.
416
00:30:50,675 --> 00:30:53,076
You trade busy for productive.
417
00:30:53,237 --> 00:30:55,878
Here's what that does for your business.
418
00:30:56,159 --> 00:30:58,500
One, your marketing gets sharper.
419
00:30:58,500 --> 00:31:01,903
Because you're speaking to one person with one problem.
420
00:31:01,903 --> 00:31:04,484
No more I help women do the thing.
421
00:31:04,725 --> 00:31:07,366
You start talking like a leader.
422
00:31:07,366 --> 00:31:10,308
And when your message hits, it hits.
423
00:31:10,769 --> 00:31:16,062
Number two, your results get better, which becomes your sales engine.
424
00:31:16,348 --> 00:31:18,870
Right-fit clients implement.
425
00:31:18,870 --> 00:31:20,891
They trust your process.
426
00:31:20,891 --> 00:31:23,292
They value the transformation.
427
00:31:23,633 --> 00:31:31,478
That means stronger outcomes and outcomes create testimonials, referrals, and social
proof.
428
00:31:31,839 --> 00:31:35,541
And that is the currency of early growth.
429
00:31:36,622 --> 00:31:40,764
Number three, you make more money with less drama.
430
00:31:40,945 --> 00:31:43,627
Right-fit clients don't nickel and dime you.
431
00:31:43,627 --> 00:31:45,570
They don't demand discounts.
432
00:31:45,570 --> 00:31:48,842
They don't turn every project into an emergency.
433
00:31:48,842 --> 00:31:54,025
They pay cleaner, they stay longer, they respect boundaries.
434
00:31:54,674 --> 00:31:58,616
number four, you protect your reputation while you're still building it.
435
00:31:58,797 --> 00:32:02,239
Early on, every client experience matters.
436
00:32:02,380 --> 00:32:08,733
If the client is aligned, you deliver consistently high level work and you become known.
437
00:32:08,733 --> 00:32:10,813
as the expert for that problem.
438
00:32:11,294 --> 00:32:15,915
And number five, you build a business you can actually scale.
439
00:32:16,055 --> 00:32:18,376
Filtering creates clarity.
440
00:32:18,376 --> 00:32:20,837
Clarity creates systems.
441
00:32:20,837 --> 00:32:23,177
Systems create capacity.
442
00:32:23,177 --> 00:32:30,879
And capacity is what turns your early stage business into something sustainable,
profitable, and expandable.
443
00:32:31,520 --> 00:32:37,021
Bottom line, queen, your ideal client isn't just who you like.
444
00:32:37,201 --> 00:32:39,723
It's who makes your business work.
445
00:32:41,345 --> 00:32:45,075
and you don't just grow faster, you grow cleaner.
446
00:32:45,076 --> 00:32:49,239
And that's how you build an empire without burning yourself down.
447
00:32:50,446 --> 00:32:55,700
And if you're thinking, Ana, I'm already at six or seven figures, why do I need this?
448
00:32:56,061 --> 00:32:57,441
Let me tell you.
449
00:32:57,722 --> 00:33:05,308
Filtering at the six or seven figure stage is what turns growth from sell harder into
scale smarter.
450
00:33:05,389 --> 00:33:09,932
Because at six or seven figures, the problem usually isn't, can I sell?
451
00:33:10,133 --> 00:33:14,496
It's why the selling feel like I'm dragging a couch uphill.
452
00:33:15,137 --> 00:33:17,578
That heaviness is a signal.
453
00:33:17,619 --> 00:33:19,610
Not that you're bad at sales.
454
00:33:19,782 --> 00:33:22,658
that you're selling to the wrong people.
455
00:33:23,582 --> 00:33:27,485
here's what happens when you stop trying to win everyone.
456
00:33:27,785 --> 00:33:32,649
Number one, sales get lighter because you stop convincing.
457
00:33:32,668 --> 00:33:36,352
You stop persuading people who don't value what you do.
458
00:33:36,352 --> 00:33:40,515
You start attracting prospects who are already aligned.
459
00:33:40,536 --> 00:33:44,278
So the conversation becomes, are we a fit?
460
00:33:44,299 --> 00:33:46,370
Not let me prove my worth.
461
00:33:46,948 --> 00:33:51,270
Number two, profit goes up without more hustle.
462
00:33:51,470 --> 00:33:58,753
Right-fit clients tend to have real budgets, need less hand-holding, respect boundaries
and stay longer.
463
00:33:58,973 --> 00:34:03,134
That's higher lifetime value and lower acquisition costs.
464
00:34:03,235 --> 00:34:07,496
That is the grown woman version of work less, make more.
465
00:34:08,117 --> 00:34:13,799
Number three, outcomes improve and your business markets itself.
466
00:34:14,119 --> 00:34:16,730
Right-fit clients get better results.
467
00:34:16,752 --> 00:34:22,614
and results create better testimonials, better referrals, and stronger case studies.
468
00:34:22,734 --> 00:34:27,856
Translation, you don't need more leads, you need more proof.
469
00:34:28,617 --> 00:34:32,518
Number four, your brand authority skyrockets.
470
00:34:32,518 --> 00:34:34,959
Filtering forces clarity.
471
00:34:34,959 --> 00:34:40,781
Clarity makes you known, and when you're known, you don't chase, you're chosen.
472
00:34:41,382 --> 00:34:46,874
And number five, you get your capacity back, the real growth lever.
473
00:34:47,236 --> 00:34:52,037
Wrong fit clients create churn, scope creep, and team stress.
474
00:34:52,117 --> 00:34:59,179
But let's say plainly, wrong fit clients also create revisions, exceptions, and
emergencies.
475
00:34:59,239 --> 00:35:09,002
They're the ones who blow up your inbox, demand last minute changes, and turn a simple
process into a custom situation, and suddenly your team is spinning.
476
00:35:09,263 --> 00:35:24,343
That constant internal churn, extra meetings, extra edits, extra quick calls, extra fires,
steals the one thing that actually scales a six to seven figure business, capacity.
477
00:35:24,404 --> 00:35:27,806
Because capacity is the real growth lever.
478
00:35:27,967 --> 00:35:32,589
Not more hustle, not more hours, capacity.
479
00:35:32,690 --> 00:35:37,443
Right fit clients create stability and repeatability.
480
00:35:37,625 --> 00:35:44,608
so you can build systems, refine delivery, and scale without feeling like you're
constantly on.
481
00:35:45,089 --> 00:35:46,429
Here's the truth.
482
00:35:46,770 --> 00:35:52,512
If selling feels heavy at six to seven figures, it's rarely a sales problem.
483
00:35:52,772 --> 00:35:54,773
It's a fit problem.
484
00:35:55,114 --> 00:36:02,637
Filtering is how you go from we're booked but drowning to we're booked, profitable, and in
control.
485
00:36:03,394 --> 00:36:06,638
Alright Queen, let's make this practical.
486
00:36:06,679 --> 00:36:09,523
Here's your Queen Mode Challenge for this week.
487
00:36:09,523 --> 00:36:10,785
And it's simple.
488
00:36:10,785 --> 00:36:14,400
No spreadsheets, no overthinking, just truth.
489
00:36:16,268 --> 00:36:21,260
Step one, write down your best three clients ever.
490
00:36:21,501 --> 00:36:32,207
If you're earlier stage and you don't have three paying clients yet, write down the best
three people you've helped, the best three projects you've worked on, or the best three
491
00:36:32,207 --> 00:36:34,768
wins you've created for others.
492
00:36:35,332 --> 00:36:38,073
two, what they have in common.
493
00:36:38,073 --> 00:36:39,534
Be specific.
494
00:36:40,135 --> 00:36:43,194
They were nice, what do they believe?
495
00:36:43,194 --> 00:36:44,985
How do they make decisions?
496
00:36:44,985 --> 00:36:47,187
How do they communicate?
497
00:36:47,227 --> 00:36:49,208
What do they value?
498
00:36:50,069 --> 00:36:53,972
Step three, write your not for you line.
499
00:36:53,972 --> 00:36:59,857
One sentence, something like, I'm not the right fit if you're looking for blank.
500
00:36:59,857 --> 00:37:03,479
My work is for women who are ready to blank.
501
00:37:03,680 --> 00:37:06,241
Keep it clean, keep it honest.
502
00:37:06,361 --> 00:37:18,846
That one line will change your life because it protects your time, it protects your
energy, and it tells the right people, she has standards, that's who I want.
503
00:37:20,067 --> 00:37:23,829
And step four, update one place in your world.
504
00:37:23,829 --> 00:37:30,973
Your Instagram bio, your website headline, your pin post, your intake form, one place.
505
00:37:30,973 --> 00:37:32,194
Do it today.
506
00:37:32,194 --> 00:37:35,395
Queen Momentum loves speed.
507
00:37:36,163 --> 00:37:41,086
Queen, before you go back to your day, I want you to hear me.
508
00:37:41,187 --> 00:37:44,549
You are allowed to have standards.
509
00:37:44,549 --> 00:37:47,791
You are allowed to protect your peace.
510
00:37:47,871 --> 00:37:52,654
You are allowed to build a business that feels clean.
511
00:37:52,835 --> 00:38:01,640
And if you've been afraid to say no because you think it makes you mean or ungrateful or
too much, I want you to reframe it.
512
00:38:01,921 --> 00:38:05,183
Saying no is not rejection.
513
00:38:05,439 --> 00:38:06,900
It's leadership.
514
00:38:06,900 --> 00:38:11,244
It's you finally acting like the CEO of your life.
515
00:38:11,244 --> 00:38:13,085
Because here's what I know.
516
00:38:13,626 --> 00:38:21,713
Every time you say yes to a wrong fit client, you are telling yourself, my time is not
valuable.
517
00:38:21,713 --> 00:38:23,895
My boundaries are optional.
518
00:38:23,895 --> 00:38:26,316
My standards are negotiable.
519
00:38:26,397 --> 00:38:28,679
And queen, that is not queen mode.
520
00:38:28,679 --> 00:38:32,462
Queen mode is I choose my people on purpose.
521
00:38:32,462 --> 00:38:34,125
I do my best work.
522
00:38:34,125 --> 00:38:36,336
for the women who are ready.
523
00:38:36,596 --> 00:38:41,178
I serve at a high level without abandoning myself.
524
00:38:41,258 --> 00:38:49,001
And if you want to be paid more, respected more, and referred more, you must become the
woman who filters.
525
00:38:49,001 --> 00:38:51,462
And let me soften something right here.
526
00:38:51,682 --> 00:38:54,463
Wrong fit doesn't mean bad people.
527
00:38:54,724 --> 00:38:59,766
It usually just means misaligned season, stage, or standards.
528
00:38:59,907 --> 00:39:06,400
Not because you're elitist, because you're intentional, because you're building something
that lasts.
529
00:39:07,860 --> 00:39:11,182
might sting a little, but it will set you free.
530
00:39:11,902 --> 00:39:17,664
You cannot build a premium brand with a clearance rack filter.
531
00:39:18,085 --> 00:39:20,526
So today, choose.
532
00:39:20,586 --> 00:39:22,987
Choose the clients who implement.
533
00:39:22,987 --> 00:39:25,816
Choose the clients who value outcomes.
534
00:39:25,816 --> 00:39:38,026
Choose the clients who make you better and release the rest because your queen client is
looking for you but she can't find you if you're buried under the wrong people.
535
00:39:39,418 --> 00:39:41,238
Thanks for tuning in Queen.
536
00:39:41,239 --> 00:39:51,262
I hope today's episode gave you the clarity, courage or confidence boost you needed
because building a powerful business starts with believing in you.
537
00:39:51,623 --> 00:39:57,144
If you loved what you heard, don't forget to subscribe so you never miss an episode.
538
00:39:57,205 --> 00:40:01,556
And if this podcast moved you, inspired you or made you think,
539
00:40:01,628 --> 00:40:05,741
Share it with another powerhouse woman who needs to hear it.
540
00:40:05,942 --> 00:40:09,705
Your reviews and shares help more queens rise.
541
00:40:09,926 --> 00:40:20,805
And if you want more tools, resources, or just want to connect, head to dranacastilla.com
or find me on Instagram at Queen Mode Podcast and at Dr.
542
00:40:20,805 --> 00:40:22,096
Ana Castilla.
543
00:40:22,397 --> 00:40:28,572
Keep showing up, keep leading boldly, and remember, you were born to rain.