Paul is no longer the CEO of Aboard. Rich and Paul have switched positions, as the criteria with being the CEO of Aboard includes a lot of accountability to investors and outside actors.
Hey Rich.
Rich Ziade:Hey
Rich Ziade:Paul.
Paul Ford:So last episode we talked about how I am now the CEO of a board and that
Paul Ford:I have a lot of new responsibilities.
Paul Ford:I need to, you know, you gimme some coaching.
Paul Ford:I'm holding people accountable.
Paul Ford:That was really helpful.
Paul Ford:Thank you.
Rich Ziade:Yeah, no problem.
Paul Ford:And, uh, so, you know, I've been working on it for the
Paul Ford:last five, six days and I think I'm doing a pretty good job.
Paul Ford:And, uh, you've been, you've been here with me, so I thought, you know, in
Paul Ford:this episode we could talk about how I'm doing as CEO and you could gimme like
Paul Ford:my one week performance review and we could, we could talk about what's next.
Rich Ziade:Um, we need to talk,
Paul Ford:uh, that sounded really ominous.
Paul Ford:Um, but is there something you'd like to tell me?
Rich Ziade:you are not gonna be ceo.
Rich Ziade:We've decided to remove you from the job.
Paul Ford:But this, thank you.
Paul Ford:This was my only dream in my life.
Rich Ziade:Yeah.
Rich Ziade:Well, well, we appreciate everything you've done.
Rich Ziade:Uh, but yeah,
Paul Ford:Can I, can I get a package?
Rich Ziade:No.
Rich Ziade:no.
Rich Ziade:We didn't even have time to put on the golden handcuffs.
Paul Ford:there's no contract.
Paul Ford:We , there's nothing.
Paul Ford:Okay.
Paul Ford:So we should explain what.
Paul Ford:Um, I am not the CEO of a board anymore.
Paul Ford:That is what happened.
Paul Ford:And uh, uh, rich is gonna be the ceo.
Paul Ford:I'm gonna be the president.
Paul Ford:So pretty good for me.
Paul Ford:A little nice consolation prize.
Paul Ford:We're switching roles.
Paul Ford:Um, And we're doing this for a specific reason, which is that, so last job
Paul Ford:that we had together, we ran an agency.
Paul Ford:I was the ceo and it was a very storytelling role.
Paul Ford:I went out and I talked about things and uh, it was a bootstrap firm.
Paul Ford:We had full control over it.
Paul Ford:And so basically it was like, here I am thinker about technology and I go out and
Paul Ford:I talk to companies and I talk to people and I explain what I think is going on
Paul Ford:in the world and I talk about what we do.
Paul Ford:And now is a very.
Paul Ford:Classic C e O agency type of thing.
Rich Ziade:Yes.
Paul Ford:So we repeated that.
Paul Ford:We did that again when we were building this firm.
Paul Ford:Mm-hmm.
Paul Ford:. And then you went for a walk and you had a thought, because we're going
Paul Ford:out and we're talking to investors and we're talking strategically.
Paul Ford:What happens after you get investment rich?
Rich Ziade:You
Rich Ziade:have to.
Rich Ziade:On the held of the business, you have to, you're accountable to other owners.
Rich Ziade:Uh, this is the thing worth highlighting about the agency that we had together.
Rich Ziade:It was a closely held agency.
Rich Ziade:There were no other outside investors.
Rich Ziade:There was no board, there was no reporting requirements in terms of, you
Rich Ziade:know, we gotta show you the spreadsheets or, and the, you know, the, the
Rich Ziade:numbers on a, some regular interval.
Rich Ziade:There was none of that.
Paul Ford:So it's, it's not just the idea being accountable doesn't
Paul Ford:bother But what is the, how, what form does the accountability take?
Rich Ziade:It's, it can be tough, right?
Rich Ziade:Well, first off, some people love being in presentations.
Rich Ziade:Some people love writing code, and some people love.
Rich Ziade:Math and spreadsheets.
Rich Ziade:And there's a good number of, there's a good amount of combing
Rich Ziade:through numbers, rolling up numbers, tell, you know, the drier side of
Rich Ziade:PowerPoint, uh, of reporting, frankly how the progress of the business.
Rich Ziade:And so that's, that's stuff that
Paul Ford:not my first.
Rich Ziade:Not your first love or second love probably, but I think
Paul Ford:I'm good at that if I need to
Rich Ziade:You're good at that, if you need to be, but I think more than that
Rich Ziade:is you end up, you know, the dynamic is, is one of a healthy suspicion,
Rich Ziade:, they're invested in your business.
Rich Ziade:They're not.
Rich Ziade:Looking over your shoulder every day.
Rich Ziade:And so the conversations can actually get pretty tricky and tough.
Rich Ziade:Right?
Rich Ziade:And, and, and that's because they're looking out for their investment.
Rich Ziade:They're not trying to be jerks.
Rich Ziade:Some are jerks, but that's separate.
Rich Ziade:Um, and so the, the, the kind of the protocol there fits me be better than you
Paul Ford:Straight up, right?
Paul Ford:Like that's a, it's a big part of our dynamic.
Paul Ford:You're a former lawyer, you're light on your feet, you like a fight, and you don't
Paul Ford:mind preparing for one, and you don't.
Paul Ford:Afterwards you're like, cool, let's go get a beer.
Paul Ford:For me, as we started, talk about what these means are gonna be
Paul Ford:like and how we need to present the company, I'm like, all right.
Paul Ford:That's two weeks of emotional, intellectual energy for every meeting
Paul Ford:followed by two weeks of come down.
Paul Ford:That's just my wiring.
Paul Ford:And so you looked at me, you're like, I went for a walk.
Paul Ford:I don't think you should be ceo.
Paul Ford:And I went, oh that's interesting.
Paul Ford:And you were like, you described this situation.
Paul Ford:And that's, that is what people expect the CEO to come to that meeting.
Paul Ford:They don't wanna see the president or anybody else.
Rich Ziade:president.
Rich Ziade:Yes.
Paul Ford:And I went, yep, that is correct.
Paul Ford:I should not be the ceo.
Paul Ford:That was pretty much how it went down
Rich Ziade:pretty much how it went now.
Rich Ziade:Well, I it's worth noting for people that don't know us too well.
Rich Ziade:We are, we are not tied up in the status or the power that comes from these titles.
Rich Ziade:It's not interesting to
Paul Ford:but you gotta be, you gotta be careful there, right?
Paul Ford:Because this is what I learned before I took on the job the last time
Paul Ford:going like, well, not really a ceo, but I'll, I'll do it because we need
Paul Ford:somebody to have this role, the agency.
Paul Ford:Guess what happens when you're like a tall guy who says you're a ceo?
Rich Ziade:Oh, yes, you are.
Rich Ziade:You are the
Paul Ford:It turns out you are the ceo.
Paul Ford:You're gonna eat all the shit, just like anybody.
Paul Ford:And so like, so the, the titles are, we don't internalize them.
Paul Ford:Except as here we are trying to make this company move forward.
Paul Ford:Um, but the world sees them as representative of the company.
Paul Ford:We we're very mindful of that for the kind of company we're about to become
Paul Ford:one that has investors, one that's out in the world, one where there's a lot
Paul Ford:of motion and a lot of different actors from outside of the company involved.
Paul Ford:Uh, you are absolutely the right person to
Rich Ziade:person.
Rich Ziade:Yeah.
Rich Ziade:And, and which we can, we can dive into our own personalities and why this
Rich Ziade:is better, but what is it better for?
Rich Ziade:It is better for the startup, for the business, and I, I think if there.
Rich Ziade:One piece of advice that's worth sharing in this podcast.
Rich Ziade:It's put aside your own interests and everybody has their own.
Rich Ziade:That's not bad.
Rich Ziade:You shouldn't be ashamed of being ambitious or having your own interests.
Paul Ford:a little weird to announce to the company and the world that I am the
Paul Ford:ceo, and then six days later say, I'm not.
Paul Ford:That's if you were to say, what do I not want in a ceo?
Paul Ford:It's someone who resigns after six days.
Paul Ford:That's like, that's like British politics,
Rich Ziade:It is like, it's not good, but it's what's
Rich Ziade:right for the broader endeavor.
Rich Ziade:And it's what we made a clear cut.
Rich Ziade:Also, we're early, uh, we can do this now, like let's do it now.
Rich Ziade:Before it's like, oh shit, wait,
Paul Ford:Also, everybody knows us in the company and will give us the
Paul Ford:benefit of the doubt on this decision.
Paul Ford:It looks a little chaotic, but it's also like, well, they're kind of
Paul Ford:chaotic and there's 15 people here.
Paul Ford:Okay.
Paul Ford:Go buy a laptop.
Paul Ford:Great.
Paul Ford:Like a nice.
Paul Ford:It's got the CPU in it.
Paul Ford:Okay.
Paul Ford:And that's cool.
Paul Ford:You can do, you can do your spreadsheets and you can do really important work
Paul Ford:with it, but now you want to play a game or you want to edit a film.
Paul Ford:What, what happens to that laptop?
Rich Ziade:It becomes a panini
Paul Ford:right?
Paul Ford:So if you want to do something that gets really high,
Rich Ziade:it's real hot, it's slow, it's sweating.
Paul Ford:You are the CPU in that laptop.
Paul Ford:You can, enormous amount can get done.
Paul Ford:You can organize things and so on.
Paul Ford:But for that really good, exciting, more expensive experience, what do you need,
Rich Ziade:Ray Tracing
Paul Ford:do.
Paul Ford:What do you have to buy on, on eBay or on uh, on Amazon?
Paul Ford:You need a big chunky graphics card.
Rich Ziade:Thick
Paul Ford:Cpu, multiple processors, a million little processors going at once.
Rich Ziade:raw horsepower.
Paul Ford:If you wanna understand the dynamic between Rich and me, which
Paul Ford:sadly people do because they listen to this podcast, that is the dynamic.
Paul Ford:I'm the graphics guard.
Rich Ziade:Yeah.
Paul Ford:I, and it literally plays out in this way.
Paul Ford:Let's say, um, we'll go into a meeting.
Paul Ford:I'll go with you.
Paul Ford:We're, we're, we're going as a team.
Paul Ford:I'll say, I'll say plenty.
Paul Ford:I, I'm not sitting in silence, but I will say maybe one fifth as much as you
Rich Ziade:I tend to drive and really engage conversation.
Paul Ford:A good example
Paul Ford:is,
Paul Ford:I will offer 20 times to help you on a.
Rich Ziade:Yeah,
Paul Ford:And you, and I'm like, the way that I see our relation and you say no,
Paul Ford:you're like, I'll give it to you soon.
Paul Ford:And the way that I see our relationship is like, I'm gonna continue to offer.
Paul Ford:And when you say, no, that's fine.
Paul Ford:I've offered, I don't mind not doing the work.
Paul Ford:It's fine.
Paul Ford:I'll, I'll see
Rich Ziade:yeah, yeah.
Rich Ziade:No,
Paul Ford:you're organizing your life and your thinking
Paul Ford:by getting that deck together.
Paul Ford:So in we go, you present the deck.
Paul Ford:It is your brain turned into keynote.
Paul Ford:Yeah, we should do a special episode just on keynote at some point
Paul Ford:because it's one of your great loves and uh, and so you're driving.
Paul Ford:I'm listening.
Paul Ford:I can't really read the room in the moment.
Paul Ford:I'm just sort of like taking it all in.
Paul Ford:Uh, and we walk out of there and you're like, I think that went well.
Paul Ford:And I'm like, yeah, I think it went, went well too.
Paul Ford:And then I wake up the next morning and I hate you on slack
Paul Ford:with like five bullet points.
Paul Ford:And need
Rich Ziade:time to synthesize what went down.
Paul Ford:but my five bullet points tend to be things that will get us to move
Paul Ford:along a lot faster in the relationship.
Paul Ford:Like I tend to see stuff
Rich Ziade:well also,
Rich Ziade:I, I, I haven't gotten all, I, I will tell you I've got all the
Rich Ziade:answers a minute after a meeting ends, but I don't have them.
Rich Ziade:Like, I, I got a few wrong probably.
Rich Ziade:Like I, it needs a minute.
Rich Ziade:I, I, by the way, I need that time too, but I'm more inclined
Rich Ziade:to your analogy, fire off Instruc.
Paul Ford:No, that's
Rich Ziade:In real time.
Rich Ziade:in the
Paul Ford:now we're gonna create a deeper, more rich,
Paul Ford:3D interactive experience.
Paul Ford:And I show up.
Paul Ford:Right.
Paul Ford:And it's, you can still, and it all works fine, but like, you, you, so that's,
Paul Ford:that's the value that I'm bringing.
Paul Ford:In a funny way, that was, uh, as an agency leader and agency
Paul Ford:head that kind of made sense.
Paul Ford:Lots of parallel things going on, and, you know, it was very, very
Paul Ford:much about different experiences.
Paul Ford:I'm getting kind of abstract, but for this particular thing, we need to go back
Paul Ford:to the old, like bolt on the, the gpu.
Paul Ford:And here we go.
Paul Ford:So I'll be president, you'll be c uh, you'll be ceo.
Paul Ford:And, uh, let me read, I think just for kicks, I'll read the slack
Paul Ford:message I sent to our company because I can't, we, we couldn't
Paul Ford:just announce this on the podcast.
Paul Ford:We told we do things in a very specific sequence.
Paul Ford:We tell management and then we tell the company.
Paul Ford:So, hi everyone.
Paul Ford:Quick, someone hilarious update.
Paul Ford:I am no longer the CEO of a board.
Paul Ford:Rich Citi will be.
Paul Ford:This is a really sensible decision.
Paul Ford:Here's why.
Paul Ford:As we talk to more investors, it's super clear that a big part of our future will
Paul Ford:be presenting our financials and strategy on a regular basis to groups of people
Paul Ford:with MBAs whose actual job is to attack us and force us to defend every decision.
Paul Ford:Investors will expect the CEO to show up to those meetings.
Paul Ford:Problem is I hate that work and I'm bad at it.
Paul Ford:Whereas Rich likes getting in a room and fighting with people
Paul Ford:wearing expensive blue shirts.
Paul Ford:So we talked about it and decided to switch roles.
Paul Ford:I'm President Rich as ceo.
Paul Ford:I enjoyed serving as your chief executive officer and feel lucky that I had the job.
Paul Ford:It was the best six days of my career,
Rich Ziade:job, . There we
Paul Ford:so let's turn that into, this is Zion.
Paul Ford:Ford Advisors turn into a little advice.
Paul Ford:What do you got?
Rich Ziade:I mean, the first is pretty straightforward, which is
Rich Ziade:this had nothing to do with you or me
Paul Ford:We put the organization forward.
Rich Ziade:We, we, the interests of the org were put ahead of anyone
Rich Ziade:else and the higher up you go, the higher up the chain you go.
Rich Ziade:The more important it is to put aside your own interests, uh, and
Rich Ziade:make them second to the interests of the, of the broader thing, the,
Rich Ziade:the, the, the company, frankly.
Rich Ziade:And, and this look, I, I just to, just to put it in the transcript.
Rich Ziade:I'd rather not do this.
Rich Ziade:Uh, I, I don't, I'm not looking forward to it, but I'll do it.
Paul Ford:and, and like, I, like I have now offered 20 or 30
Paul Ford:times, I will help you prepare for each one of these meetings.
Paul Ford:I'm ready, I'm ready to help you with the deck.
Paul Ford:Rich, you just have to share the keynote
Rich Ziade:I will share, I'm gonna share more.
Paul Ford:Rich has, even putting it on on iCloud is hard.
Paul Ford:Yeah.
Paul Ford:Um, no, I think, like, you know, I got your back on this.
Paul Ford:The other piece of advice I would like to give based on this, and it's a little, I
Paul Ford:think what people are gonna expect me to say is different than what I'm gonna say.
Paul Ford:What you're gonna expect me to say is this, Hey, you know, always be honest
Paul Ford:and transparent about where your limits are, and it's worth it to communicate it.
Paul Ford:That's best for everyone.
Paul Ford:Okay.
Paul Ford:That's not my actual advice.
Paul Ford:Sometimes that's very dangerous.
Paul Ford:be very careful if somebody says, Hey, do you want to do this?
Paul Ford:You should usually say, I'd really like to try that rather, or,
Rich Ziade:to learn, or whatever.
Paul Ford:Here's what's D.
Paul Ford:Here's what I'm actually saying.
Paul Ford:Build relationships in the workplace where people know and understand each
Paul Ford:other's limits and are respectful of them, and work to compensate
Paul Ford:and balance each other out.
Paul Ford:The only way that we could have this dynamic, and I would feel
Paul Ford:comfortable going in front of the company and saying, guess what?
Paul Ford:I'm not your ceo, is because there's a tremendous amount of trust.
Rich Ziade:There is no hidden agenda between the two
Paul Ford:no, you said this.
Paul Ford:And I was like, yeah, that is what's best for a board.
Paul Ford:Yeah.
Paul Ford:Well, it was kind of funny to have the title twice in a row, but that's that.
Paul Ford:this was also like we're talking, we talked about this less than we
Paul Ford:talked about it on the podcast.
Paul Ford:It was about a five minute decision for
Rich Ziade:was a five minute decision.
Rich Ziade:Uh, if, if you're in a setting, You're on the defensive because you're
Rich Ziade:wondering what people's agendas are.
Rich Ziade:That's not the best place to be.
Rich Ziade:Look, humans are political by nature.
Rich Ziade:Self-interest is
Paul Ford:I like the idea of being the CEO of a successful startup
Paul Ford:and then figuring, I would kind of stand down when we found some Dutch
Paul Ford:person to run it later, you know?
Rich Ziade:Yeah, I mean, so if you're in that setting where it feels like it's
Rich Ziade:hard to navigate multiple sources of.
Rich Ziade:Power.
Rich Ziade:Yeah,
Rich Ziade:let's call 'em that.
Rich Ziade:Uh, that's tough.
Rich Ziade:That's tougher than, okay.
Rich Ziade:We all are on one.
Rich Ziade:That's why good companies and good leaders are very mission driven.
Rich Ziade:They talk about the aspirations of the thing more than they talk about
Rich Ziade:themselves or their teams or whatever.
Rich Ziade:We're all serving a larger purpose, and yes, it's a company, it's for for-profit
Rich Ziade:business, but it's still a larger
Paul Ford:Well, and it's still humans interacting.
Paul Ford:If you look around and you say, boy, you know, I think I could do that job,
Paul Ford:but it would be really hard for me.
Paul Ford:Maybe someone else could do it.
Paul Ford:And then you go, I don't even want to talk about that right now.
Paul Ford:Send our resumes.
Rich Ziade:Yeah.
Rich Ziade:Yeah, because you're, you're, you're, you've effectively, your tell there
Rich Ziade:is that this is a hostile place.
Rich Ziade:This is a place that's not gonna support in the interest of the larger
Paul Ford:This is the, the point I wanna make is like, and, and because as we're
Paul Ford:saying it, I want to get it really clear.
Paul Ford:It's good to be vulnerable and transparent.
Paul Ford:A lot of places don't allow for that.
Paul Ford:And so that's right.
Paul Ford:Go find places where you can be vulnerable and transparent.
Rich Ziade:which isn't easy, but
Paul Ford:Yes.
Paul Ford:And don't think you can fix a place that isn't
Rich Ziade:Yeah, yeah, yeah, yeah.
Paul Ford:it's one of the hardest possible things to do.
Paul Ford:So that was, uh, I think, you know, we did okay here.
Paul Ford:I really enjoyed being CEO for five, six days.
Rich Ziade:just thank you for your service.
Rich Ziade:Like honestly, we wouldn't be here without
Paul Ford:you.
Paul Ford:I was like
Rich Ziade:is Wednesday,
Paul Ford:It was exactly, I was a little bit bummed, but
Paul Ford:then tremendously relieved.
Paul Ford:. No, because I wasn't thinking, you and I both, we weren't
Paul Ford:thinking about those meetings.
Paul Ford:And then when you said though, it's like, Hey, there's a lot of this
Paul Ford:coming for me and coming for you.
Paul Ford:I went, oh yeah, there
Rich Ziade:is.
Rich Ziade:Yeah.
Rich Ziade:By the way, after our conversation, I was a little bit bummed.
Paul Ford:Oh, I know.
Rich Ziade:But a tremendous amount of relief
Paul Ford:Yeah, yeah,
Rich Ziade:like for all involved, right?
Rich Ziade:Like so it all worked out.
Paul Ford:out.
Paul Ford:It's all really good.
Rich Ziade:This is the Zian Ford Advisors podcast,
Paul Ford:I'm Paul Ford, the former CEO of a board, now retired
Rich Ziade:I'm Rich Citi, the newly appointed CEO O of a
Paul Ford:Hey, congratulations.
Rich Ziade:to tho.
Rich Ziade:For those that don't know, we have a startup called Aboard.
Rich Ziade:We said the word very casually.
Rich Ziade:Uh, you can check it out@aboard.com and we have an ABOARD podcast as well.
Rich Ziade:Uh, hit us up.
Paul Ford:Hey, we've been, we got the mailbag full.
Paul Ford:We gotta read some
Rich Ziade:We should read some messages.
Rich Ziade:It's actually kind of fun.
Rich Ziade:Um, and we're at Citi Ford on Twitter.
Paul Ford:We love you.
Paul Ford:Hello, it's ci ford.com.
Paul Ford:Talk to you soon.
Rich Ziade:you soon.
Rich Ziade:Take care.