What one thing can you do to create a practice that you love? After investing so much time, money and effort into your profession, there is no reason that you shouldn’t be excited to jump out of bed each morning and start your work day. If that is not the case, this episode offers insight that will help you change your life and your practice to create the type of work that you love.  

Dr. Chris Ramsey is one of the greatest speakers I know. He runs a restorative practice in Jupiter, Florida and speaks about decision making, body language, and non verbal communication. Whether you are just starting out or need to make some adjustments in your current practice, you have the right to decide what type of practice you will have and what types of dentistry you will and will not do. Taking the time to discover what you enjoy and want to focus on can open doors to opportunity and change that you may not have thought was possible.  

You can find Dr. Chris Ramsey here: 

Ritter & Ramsey 

Christopher Ramsey 

Chris Ramsey on Facebook 

@ChrisRamsey01 on Twitter 

(561) 626-6667 

Show Notes 

[03:25] Dr. Chris Ramsey practices in Jupiter, Florida. He has a great business partner named Robert Ritter. They do restorative dentistry Monday through Thursday and lecture on Fridays. 

[04:00] They are restorative dentists only. Meaning they don't do endo or perio or anything other than restorative dentistry. 

[04:24] I speak on concepts like body language, decision-making, and the art of persuasion. 

[04:30] Dr. Ritter speaks about digital dentistry and social media. 

[04:55] If you want the power and opportunity to make a change it comes down to choice. 

[05:21] Addressing choice and why it's important to understand why we make the choices that we do. 

[06:18] Trying to do everything is a fast way to burn out on dentistry. 

[08:30] This is the United States of America. You can choose to do something, and if it doesn't work, you can do something else. 

[11:14] How the subconscious takes over with decision-making. Dr. Ramsey speaks about how we make decisions and why we do what we do. 

[15:02] Dentistry takes a physical and mental toll. A lot of dentists are also suffering with the same problems that we are. 

[16:53] Asking whether you are in the dental business serving people or the people business serving dentistry. 

[18:08] Choosing to stop doing the things that you hate. 

[20:18] Going in every day and being awesome. Being the best at what you do in your area. 

[22:08] How choice is the purest expression of free will. Freedom to choose what you want is the basis of your belief system. 

[23:29] The two things that people want are opportunity and power. 

[27:21] Choosing a dental professional for an educated reason and not choosing the person who is the cheapest. 

[27:49] People's choices are 100% emotional. Decisions need to be emotion driven.  

[31:22] The four ways to manage your choices personally and professionally. 

[31:29] Cutting your options will improve your choosing experience. Too many choices creates constraints. 

[32:35] Make consequences associated with your choices. 

[33:45] How to tell the choices apart. An implant is different than a bridge. 

[34:35] Condition. Decrease the complexity. Reduce the fatigue on your brain. 

[35:37] Going from easy to complex. Everybody remembers the last thing that they have heard. 

[37:46] As humans, when we make choices it's not about what we gain it's about what we lose. 

[39:41] Save the best option for last. 

[42:25] Your auxiliary team has to be on board with your goals and ideals. 

[43:09] Taking the logic out and making it an emotional decision. This is the same treatment I did on my mom.  

[45:47] Asking what are you known for? And what makes you guys great? The same tactic can be used in a new restaurant. 

[46:32] The power of threes. Everyone was concentrating on the mouth and the joints. Understanding what makes people tick and the power of threes.  

[47:45] Our brains do well with threes. Life, liberty, and happiness. 3 Little Pigs, 3 Musketeers, 3 Wishes, primary colors, etc.  

[50:15] Narrow your options down to three choices.  

[52:17] Three areas of service in your practice that make a huge difference before the doctor even gets to the patient. Phone calls, first point of contact, and the first person to take the patient back and put them in the chair. 

[57:32] Your business needs to have people who represent what you do and stand for. 

[58:40] Disney's three keys to success.Take care of our people. Our people take care of our customers. Our customers take care of our profits. 

[58:58] Dental three keys of success. Take care of our team. Our team takes care of our patients. Our patients take care of our profits. 

[59:24] Your single greatest asset is the people around you.  

[01:01:51] Learn how other people think, so that you don't default to how you think. 

Links and Resources: 

Seattle Study Club 

Digital Smile Design 

Christian Coachman 

Blink 

Kois Center 

Dawson Academy 

Pankey Institute 

Dale Carnegie 

The Paradox of Choice 

Mindset