In this episode, Lindy Hughson, managing editor & publisher of PKN Packaging News, talks to Eva Ross, chief marketing and customer officer at Sendle, Australia's first 100% carbon neutral shipping carrier.

The discussion starts with Eva telling us about Sendle's formation and development along with her role in the company. We then move on to the impact of COVID on eCommerce, the incredible increases in shipping volume and customers supporting local businesses when buying online.

Eva and Lindy review the issues associated with the increase in shipping which include the large volumes of packaging and difficulties encountered in trying to recycle once a delivery has arrived. They then discuss the importance of offering reused recyclable materials to provide alternative ecologically friendly packaging.

Eva describes how Sendle's carbon neutral shipping process works, including dispatch efficiency and offsetting. She also steps through Sendle's partnerships with companies that supply them with 100% compostable packaging.

We wrap the episode with Sendle's recent and successful challenge to Australia Post to also become a carbon neutral shipper. Eva also tells us how Sendle works with its clients to help promote the use of carbon neutral shipping and eco-friendly packaging to their customers.

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The PKN Podcast is produced by Southern Skies Media on behalf of PKN Packaging News, owned and published by Yaffa Media.

The views of the people featured on this podcast do not necessarily represent the views of PKN Packaging News, Yaffa Media, or the guest’s employer. The contents are copyright by Yaffa Media.

If you wish to use any of this podcast’s audio, please contact PKN Packaging News via their website www.packagingnews.com.au or send an email to editor@packagingnews.com.au.

MC: Grant McHerron

Host: Lindy Hughson

Producer: Steve Visscher

PKN Packaging News - © 2021