"Financial wellness transforms communities."
– Alfred Milan, CEO Express Wages
In this episode of I Am Northwest Arkansas®, host Randy Wilburn sits down with Alfred Milan, founder and CEO of Express Wages—a connection made at a recent StartUP NWA VC event—to explore how giving employees faster access to their paychecks can transform small businesses across the region.
Alfred shares his journey from leading a Memphis healthcare company to launching Express Wages—inspired by workers who simply couldn't wait two weeks to access money they'd already earned. You'll hear how Earned Wage Access (EWA) strengthens hiring and retention, why financial literacy is a game-changer, and how small businesses can compete with big corporations for talent—without spending a dime extra.
Whether you own a local business, care about your team's well-being, or just want practical solutions for paycheck-to-paycheck challenges, this episode delivers insights and tools you can put to work right away.
Key Takeaways:
All this and more on this episode of the I Am Northwest Arkansas® podcast.
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Hey folks, and welcome back to I Am Northwest Arkansas, the podcast where we share
Speaker:stories and insights to help you connect, grow and
Speaker:thrive right here in the Ozarks. Earlier this year, at the
Speaker:Northwest Arkansas Council VC event at the Ledger, I
Speaker:had the pleasure of meeting today's guest, Alfred Milan, the
Speaker:founder and CEO of Express Wages. Alfred is leading
Speaker:the way in Earned Wage Access, a financial tool
Speaker:that gives employees faster access to their pay
Speaker:while also equipping them with free financial literacy
Speaker:resources. He's also one of the First African American CEOs
Speaker:in this fintech space and his mission is deeply rooted in
Speaker:helping businesses support their people and communities.
Speaker:If you're a small business owner here in Northwest Arkansas, this
Speaker:conversation is especially for you. We're going to explore how
Speaker:Earned Wage access can help you recruit and retain
Speaker:employees, reduce turnover, and strengthen the
Speaker:financial well being of your team. Let's dive in.
Speaker:It's time for another episode of I Am Northwest
Speaker:Arkansas, the podcast covering the intersection of
Speaker:business, culture, entrepreneurship and life in
Speaker:general here in the Ozarks. Whether you are considering a
Speaker:move to this area or trying to learn more about the place you call
Speaker:home, we've. Got something special for you. Here's
Speaker:our host, Randy. Wilbur,
Speaker:my man, Alfred Milan. How are you doing today, Randy? I am
Speaker:doing outstanding. Thank you for having me today. I really appreciate it.
Speaker:Absolutely, absolutely. Well, man, I'm so glad we had a chance to
Speaker:connect. It's so funny, you relayed to me how we
Speaker:kind of ran into each other at the VC event at the Ledger
Speaker:earlier this year and you know, like attracts like, as I
Speaker:always say, but for whatever reason, you just kind of came over to me and
Speaker:introduced yourself and I was like, hey man, how are you? Nice to meet you.
Speaker:You told me what you were working on and I gotta say, that
Speaker:room, it was such a powerful testament to what Northwest Arkansas
Speaker:is going through right now because there were just so many movers and
Speaker:shakers in that room at that VC event. Seraphina Lalany,
Speaker:who works with the Council, is doing an amazing job bringing
Speaker:the VC and private equity community
Speaker:to Northwest Arkansas to find out what's happening in our
Speaker:backyard. And so the simple fact that you were there, you came from
Speaker:Memphis, speaks volumes to the amazing work that Seraphina
Speaker:and the rest of her team from the Northwest Arkansas Council is doing.
Speaker:So I just want to give them a quick shout out, but without further ado,
Speaker:man, I. I just want to share who you are and a
Speaker:little bit about what you've been doing. So just give us a little Bit of
Speaker:your background and your. As we always like to say here on I Am Northwest
Speaker:Arkansas, your superhero origin story. Thank you. It's
Speaker:an honor to be here and welcome to all your listeners. It's a blessing to
Speaker:be here. I'm from Memphis, born and raised. And like you said, I was at
Speaker:the Ledger last year. It was incredible. I didn't realize
Speaker:how many entrepreneurs, not even just in northwest Arkansas are from around the
Speaker:country who are looking for VC dollars, looking for opportunities. And so
Speaker:this entrepreneurial spirit is really growing in our country. And it was
Speaker:outstanding to meet so many great people in your area to meet you. Of course
Speaker:it was. It was an honor. But I think for me, I started off as
Speaker:a. I was a CEO of a healthcare company here in Memphis with about 200
Speaker:employees. And our company grew very well and I sold it in January.
Speaker:And I just for me, I'm an entrepreneur. I'm a serial entrepreneur at
Speaker:heart. And so I enjoy seeing something develop from zero to something
Speaker:that kind of gets me going, get my fire burning. And I just think for
Speaker:us, once I had a couple of my employees begin to ask me questions
Speaker:about this mantra of having access to their funding. I want to
Speaker:do some more research around it. And that's how Express wages was birthed. Yeah, well,
Speaker:and I love that. I would love for you to kind of share, you know,
Speaker:for small business owners who may not be familiar, can you
Speaker:explain earned wage access in simple
Speaker:terms and how Express Wages makes it work?
Speaker:Excellent. This is a space that is really growing. The first
Speaker:EWA company started in 2010. It really started exploding
Speaker:in 2018. There are some other great competitors in this space.
Speaker:We need even more because of the opportunity and the access. So earn
Speaker:wage access is exactly what it says. If I'm an employee, I've worked
Speaker:a shift for that particular day. I have access to my funding. The Sad
Speaker:thing is 79% of Americans in this country performs in
Speaker:2024 are paycheck to paycheck. That's a horrible
Speaker:status of true stat. Or think about it. I'm a single mom making $15
Speaker:an hour. I work for a company in northwest Arkansas. But
Speaker:I need to pay something today. I can't wait two weeks. And so this
Speaker:ability to have access to micro lending is really growing.
Speaker:And so our wage access is very simple. I work today, I get paid
Speaker:today. It's almost like the Uber model. So it's really. Is what it is. That's
Speaker:really changing because $12 stretching it over two weeks in
Speaker:this economy makes it very difficult Whether it's my Netflix bill,
Speaker:paying for daycare, paying for expenses, paying for
Speaker:groceries. So now you have the ability now to really work with
Speaker:employees to make it better for them. Retention for the employer,
Speaker:but also morale for the employee. Yeah. And I, I
Speaker:know that, you know, one of the big challenges with just this whole
Speaker:conversation is how a lot of small businesses, especially
Speaker:small businesses here in northwest Arkansas, struggle to
Speaker:compete with larger corporations for talent. Right.
Speaker:So how can like offering express wages level
Speaker:the playing field and make things a little easier for smaller
Speaker:businesses? Randy. Enough to not even pay you for this. That's a really good point.
Speaker:Just be clear. Let's be clear. You're not paying me for this. So I just
Speaker:want everybody to know that this, I reached out, I reached out to
Speaker:Alfred because I really thought that this information is
Speaker:uniquely viable for our growing
Speaker:entrepreneurial community. And I do want to put that out there because I'm always, I
Speaker:always let you guys know when you listen to this podcast, what's a
Speaker:sponsored episode, what isn't? This is an episode of
Speaker:good common business sense and also a way to help small
Speaker:businesses in our local community take advantage of the
Speaker:tools and resources that they may not be aware of, but that are at
Speaker:their disposal so that you can compete with even bigger companies
Speaker:to get the talent that's out there to work with them. And so with that
Speaker:said, teeing you up to kind of share your feedback on that.
Speaker:Absolutely. And that's a very good point, because if I'm a small business owner
Speaker:in northwest Arkansas and I have 10 employees and all of them quit,
Speaker:often, I'm in trouble because there's a cost to them quitting. You know,
Speaker:FedEx did a study not too long ago and said that if you lose an
Speaker:employee, it's about $5,000 to retrain them. And
Speaker:so if I have 10 employees and they often quit, then that's really hurting me
Speaker:from a retention standpoint. So how this really helps the smaller
Speaker:employer is gives them the ability to really level the playing
Speaker:field by having a tool. You mentioned that earlier, a tool to help
Speaker:them with earn wage access. And this tool allows them with
Speaker:retention. I had an onboarding this morning with a company in Florida
Speaker:and he said to me, man, I'm just losing employees left and right, working for
Speaker:Amazon, working for other companies. And this is really going to help me
Speaker:now because we're going to advertise, we pay same day, we pay
Speaker:every day, which is a really, really good opportunity and really makes sense.
Speaker:So if I'm paying every two weeks, it levels the playing field to make you
Speaker:more competitive, separates you from competitors. But also as an
Speaker:employee standpoint, it gives me great morale for my employees. If I
Speaker:have a Netflix bill, I need to pay. If my daughters or recitals he needs
Speaker:to go to. And I just don't have the money, 80% or paycheck to paycheck.
Speaker:I now have full autonomy. And that's why we have a tagline. Your wages,
Speaker:your terms. You have the ability to have access to your own money,
Speaker:just like Uber does, which is really a great benefit to employees and
Speaker:to employers. Yeah. And I mean, you know, let's be clear,
Speaker:everybody's getting into this space. And when I say everybody, I mean I'm talking
Speaker:about the big kid on the block here in northwest Arkansas, which is Walmart.
Speaker:I mean, they got into this space and they have one pay,
Speaker:and one pay opens that opportunity up for a number of
Speaker:different ways that you can be compensated for your time
Speaker:and your talent. And so I, I want to be clear that this isn't like
Speaker:a, a fly by night thing. And this is not something that's going away.
Speaker:It has been co opted and utilized by
Speaker:the 1% of top businesses out there. So
Speaker:this is important information. So I think that, Alfred, if you
Speaker:could just maybe share a little bit about why this
Speaker:tool that you guys have put together is so valuable for a
Speaker:company. Because you kind of marry two things, and you said it briefly, but
Speaker:you married just that express wages piece, right. Of getting
Speaker:your money your same day in some instances. But then you
Speaker:also spoke to a statistic that is a statistic
Speaker:that's been around for a long time and the number has varied
Speaker:from time to time. And I've also heard where the average American
Speaker:doesn't have $400 to pull from in the event of an
Speaker:emergency. A lot of that is because of financial literacy. We
Speaker:don't spend enough time with it. Right? That's correct. And it's like, I
Speaker:wish everybody would watch Dave Ramsey and focus on the beans and rice, rice
Speaker:and beans and get debt free first before you do anything. But
Speaker:alas, we are not there. So for one of the things
Speaker:that I think is really what I really like about express wages is,
Speaker:is that not only do you make access to their hard earned money
Speaker:easier, but then you also have provided a
Speaker:function of financial literacy that kind of marries
Speaker:the two, which helps an organization, a business that's hiring
Speaker:people and can offer them not just the simple fact that
Speaker:hey, we can get you paid quicker, but we can also get you some Additional
Speaker:data and information that will help you down the road to
Speaker:better plan for financial surprises and
Speaker:emergencies that will inevitably appear. Right.
Speaker:So talk a little bit about how Express Wages does that and why that is
Speaker:such an important part of your mission. Thank you so much.
Speaker:This is so very important to me. Not only because of me being an ex
Speaker:CEO of a care company, when I meet with business owners often
Speaker:and unfortunately, many companies are not offering really
Speaker:tangible financial literacy and wellness products that are helping their
Speaker:employees. So they're doing great work, they're being very productive,
Speaker:but unfortunately, many of them are dying on the diet because they don't have any
Speaker:information to help them with their own personal finances. And so when I
Speaker:started our company, it was critical for me. One of the essence of our
Speaker:company was to make sure not only do we have the tools, but have some
Speaker:phenomenal tools that would take them to the next level. As a matter of fact,
Speaker:you mentioned Walmart. There are several companies right now that are doing this.
Speaker:McDonald's, Kroger, Walmart, Amazon. I can go on and on and on
Speaker:that understand the value of giving their employees access.
Speaker:So what we did to really separate us not only just from other companies, but
Speaker:really bring significant value, we partnered with some phenomenal
Speaker:companies that can really help the employee throughout their
Speaker:entire financial literacy journey. Number one, if you need to do something in
Speaker:terms of credit repair right now in Memphis, the average
Speaker:apartment cost to get an apartment in Memphis is
Speaker:$1,775. That's the average, almost
Speaker:$2,000. That being the case, we've partnered with
Speaker:a company that can help them called Covo, help them with credit repair. That, that's
Speaker:important if you want to buy a home. We have a live person they can
Speaker:talk to. They can really for free, migrate them through this journey of
Speaker:buying a home and say, hey, you're not quite there yet. Your credit score needs
Speaker:to be here. Fannie Mae won't accept you because of this or whatever. I mean,
Speaker:free information for that employee, which I thought was critical. We also
Speaker:partnered with a company that's very important called Monarch Money.
Speaker:Monarch Money is a company that Walmart has exclusively partnered
Speaker:with. And we looked at this company that we looked at many, but if you
Speaker:go onto their website, they have a phenomenal budgeting tool
Speaker:that is incredible to help you budget for the future so you'll know what you
Speaker:need to save in the future. So we thought that was critical. We just
Speaker:closed the city of Memphis as a client and the city of Memphis was so
Speaker:impressed by Monarch Money that They're buying MARNOCK Money in 2026
Speaker:for every employee. I mean, it's absolutely incredible. They really want to bridge
Speaker:the gap of financial literacy of all those employees, and so they're doing
Speaker:that. So we've added some other tools of identity theft and some other things
Speaker:that we've added that are just critical. Insurance and health care and
Speaker:Medicare, all that's a part and integrated into our site. So as a
Speaker:business owner, you now basically have some value added services
Speaker:and HR benefits that you don't have to pay for through our application.
Speaker:And here's the most crucial thing, Randy. This is absolutely no cost to the
Speaker:employer. Let me repeat that again on your podcast. There's no cost. You'll
Speaker:never get a bill from our company. The fees are paid by the
Speaker:employee. So these are some really substantial services,
Speaker:helping you with retention, helping you with morale, helping you with HR
Speaker:benefits. And you'll never get an invoice from our company. I mean, just incredible.
Speaker:And we're glad we did it this way. Okay, so then just to piggyback
Speaker:on that whole idea, because that was actually my next question. A lot of
Speaker:small business owners would worry about the cost or complexity of doing
Speaker:something like this. When you talk about just general implementation,
Speaker:like if my company said, hey, tomorrow, Alfred, I want you to get us
Speaker:signed up, let's get going, what does that look like? And then is
Speaker:there any costs whatsoever borne by the company?
Speaker:And then I have another follow up question with regard to the employee because
Speaker:certainly we care about how they're viewing or would view this
Speaker:as well. Yeah, the journey of the onboarding is really simplistic. I
Speaker:challenged my team to make this so that if I'm a person who doesn't even
Speaker:know how to use an app, what I do with it, and that was a
Speaker:challenge and they've succeeded. What I push them to do. The answer is
Speaker:it depends on their payroll system. We've been very fortunate. We're
Speaker:connected to 256 payroll providers throughout the country.
Speaker:So the good news is if you are part of ADP, if you're a part
Speaker:of Paylocity, pick Tom, pick 4. My company is on paycheck, so
Speaker:it depends on your what you're even QuickBooks. QuickBooks has a phenomenal product
Speaker:called QuickBooks Cloud. We connect to their API, so we have
Speaker:connections already. So it is so easy to do this because
Speaker:of the API connections that you. To answer your question, if Your company
Speaker:has 20 employees or more and wanted to partner with us, it would take us
Speaker:about five to seven minutes to onboard you, to get your team
Speaker:up and going to, using the application. So it's a really simple process.
Speaker:And the good news is we get on a, a zoom with you, walk you
Speaker:through the process, send you the information. We have a, a full support
Speaker:team there to help you, to guide you, there's any errors, any issues,
Speaker:you're not left in the dark. We're here to help you to onboard you, to
Speaker:make it seamless, to make it smooth, but also to make it impactful for your
Speaker:team. Well, and I think that's important and I, I know every business owner would
Speaker:appreciate that and, and can appreciate, you know, the way that you guys have
Speaker:structured this and put it together. Now, on the flip side, you
Speaker:have a lot of employers, I would say most employers really care about their
Speaker:employees. How do you respond to whatever
Speaker:is the onus on the employee in terms of cost?
Speaker:How are those costs borne out and how do you guys make
Speaker:it as simple as possible for the employees so they're not
Speaker:overburdened with a lot of junk fees and extra
Speaker:fees that ain't nobody got time for. Right. I mean, when you think about
Speaker:it, so. Right, Absolutely. Yeah. What we did was we made it
Speaker:really simplistic. Is three buckets in terms of payments for employees.
Speaker:Bucket number one, if you want your money instantly, which is called instant
Speaker:or rtp, rapid transfer in the banking world, rtp, which
Speaker:means I work today, I want my money right now, that's
Speaker:$4.95. Very simple. There is no
Speaker:monthly fee structure. It's a simple set fee of
Speaker:$4.85. If I don't need my money right away, I need it maybe a day
Speaker:or two days from now. We have an ACH fee structure of
Speaker:$3.85. And then we have a free structure.
Speaker:You can put your entire wages on a Visa card,
Speaker:which is one of our corporate partners. You can put all your wages as an
Speaker:employee on a Visa card and there's no cost, there's no fee coming out of
Speaker:that whatsoever. So think about that as an employee. I now have three
Speaker:structured opportunities. Now for us in terms of Express
Speaker:wages is either 495, 395 or no cost. Very
Speaker:simple. We don't do background checks on the employees. We, we don't do
Speaker:any of that whatsoever on them. There's no fee structure other than that they
Speaker:need to pay. And this is an optional HR benefit. That's
Speaker:what I love about this. You don't have to opt into it. And let me
Speaker:say one other thing too Legalshield is a company that I partner
Speaker:with that I felt was really phenomenal opportunity as well.
Speaker:And Legalshield, what they do, and most people don't know that company. If you have
Speaker:a lot of legal issues, that's the company you want to partner with. You
Speaker:have access to an attorney 24 hours a day for
Speaker:$21 a month. I mean, when I had my company, unfortunately I had
Speaker:a lot of employees, a lot of legal issues. That helps me with
Speaker:absenteeism. If I got to be in court all the time or on the
Speaker:phone with my attorney, I can't go to work. That helps. That kills my production
Speaker:age of work. And so that's why we partnered with them as well. Yeah, because,
Speaker:I mean, I, you know, there's a lot of legal programs out there like Prepaid
Speaker:Legal and Rocket Lawyer. I actually use Rocket Lawyer because it's actually
Speaker:helped me quite a bit with the number issues that I've had
Speaker:without. And I have some friends that are lawyers too, so there's always that.
Speaker:So talk about this in Northwest Arkansas. I know you have
Speaker:hospitality, retail, healthcare. There are a lot of major
Speaker:employers in those different areas. Can you maybe
Speaker:share examples of how EWA helps in industries with
Speaker:high turnover or tight margins in terms of
Speaker:your services? Yeah, that is really a good point. Even in our
Speaker:healthcare space, the margins were very slim because the space that we were
Speaker:in. So me losing employees really hurt me. If I had to
Speaker:go myself and help out, it just, it just really hurt the company. So
Speaker:margins were extremely tight. But here's something that's extremely important too. We're
Speaker:floating the payroll of small companies at 70%.
Speaker:So how it works, they get 70% of what they make seven days
Speaker:a week and no cost to the employer. That's very important. So I'm
Speaker:floating their payroll. So that's how we're helping. Number one, I think that's extremely
Speaker:important. So think as any employer that has slight
Speaker:margins, they're thinking, I want to make sure I heard them. They're helping me float
Speaker:in my payroll. If I got 500 employees. And sometimes you have, like me,
Speaker:I had insurance, which was. I had a lot of insurance business, but they didn't
Speaker:pay me to net 90, net 45. So to pay
Speaker:somebody daily, you're paying your employees early. If you're advancing
Speaker:that money, but you're not getting your money back for three months, it makes the
Speaker:margins very difficult for this to work. That's why a third party like
Speaker:us makes it easy to work, because we're floating the Money and we're not
Speaker:charging the company for that. And that's really a good opportunity for the employer
Speaker:to grow their margins. Because why I'm helping floating their payroll at
Speaker:no cost. That's extremely important. Yeah. Wow, that's pretty
Speaker:cool. Obviously you have to have a nice little nest egg to be able to
Speaker:do that. So I mean that, that always helps. So
Speaker:have you had feedback from some of your employees
Speaker:as it pertains specific employers that you've worked with as it
Speaker:pertains specifically to employee retention. Right. Which is the challenge we were just
Speaker:talking about. How has express wages affected
Speaker:employee satisfaction and loyalty with some of your clients?
Speaker:I want to go back to the industry. I forgot that question. I want to
Speaker:make sure I hit that. What we have found is call centers,
Speaker:restaurants, manufacturing warehouses,
Speaker:all those types of companies that have what we call it gig
Speaker:workers. But even what we've learned, because 79% of the people in this
Speaker:country are paycheck to paycheck, even professional people have financial
Speaker:emergencies and they use an app like this. So excuse me. So
Speaker:it's not just people who are gig workers. You can be a person who's a
Speaker:salary person and still affects them. And that's important. But I think for
Speaker:us and kind of what we're doing right now and what we've seen, I had
Speaker:my company, I went from 65% retention to
Speaker:38.5%. And the field I was in is very expensive using something
Speaker:like this. So the good news is we have analytics on the application.
Speaker:So it's very measurable how you can do this. When you start with us,
Speaker:you kind of. And what we've done, we've interviewed three owners and asked them
Speaker:what has been the major benefit of using something like this. We have
Speaker:an owner who has three Smoothie Kings here in Memphis. What he said was
Speaker:this has been such a great recruiting tool for our company. It has
Speaker:been just relentless that anytime we recruit now, we tell
Speaker:anybody we pay daily, we pay same day. And so now it is
Speaker:helping us retain good employees. Because what was happening is if we
Speaker:didn't offer that they were going to another company that did because they were only
Speaker:wanting part time work, some of them were full time. So to answer your
Speaker:question, it really intangibly affects
Speaker:immediately recourse in terms of retention and numbers. And
Speaker:another thing he mentioned to me was he said, alfred, we weren't offering insurance,
Speaker:but because you offer insurance on your application and in Memphis you have to
Speaker:have 50 full time employees and they don't have 50 for each location,
Speaker:they're now offering insurance, which is Allstate, which one of our partners
Speaker:through the application. So we've seen some major benefits
Speaker:to companies by, by using our application, not just retention,
Speaker:but also the other value added services as well. Yeah, I mean, that, that
Speaker:sounds like that's a tremendous benefit for them. You know,
Speaker:one of the things that you said earlier, and we've talked about it, is just
Speaker:that you've emphasized that financial insecurity is a
Speaker:community issue. Right. It's kind of like we all have to bear the brunt of
Speaker:this and we all have to help. How do you see small businesses
Speaker:playing a role in improving local economic wellness?
Speaker:Great question. That's a really good question. I've been on a lot of podcasts. No
Speaker:one's ever asked me that. I think in my opinion the owner has to
Speaker:take the accountability like I did. And what I did, I polled a
Speaker:lot of my employees and asked them, where are we missing the boat? And I
Speaker:realized when I started doing our orientation and asking questions about
Speaker:are you looking at buying a home in the near future? And they didn't have
Speaker:the education or information about it, I knew I, as an
Speaker:owner, as a leader, had to do something different. And we did that
Speaker:by having every quarter, every month, when we had any kind
Speaker:of reaction or interaction with our employees, we talked about
Speaker:financial literacy. It was mandatory to stay with our company that you
Speaker:get part of the information that we had. So one thing we're doing
Speaker:right now, I don't want to spill the beans, but we just thought this was
Speaker:important. We're going to eventually, in the very near future, we're putting together
Speaker:as we speak, a program that's annual. Once a month, an
Speaker:employee can go in and, and get free information. They can get this now, but
Speaker:it's going to be almost like a classroom setting at no cost to them. And
Speaker:at the end of this program, it'll be on budgeting, it'll be on finances, it'll
Speaker:be on buying a home. So. But at the end of this 12 month cycle,
Speaker:you'll get a certificate of basically being educated for a full
Speaker:year on financial wellness. So if I was an employer, I would say, no,
Speaker:you're going to take that, it's free. Offer this at no cost. Every
Speaker:employer that now, they can go in and basically take a 45 minute
Speaker:class at no cost. We have a financial wellness guru
Speaker:putting this together now owned by Express Wages, that we just feel that's just
Speaker:bringing a lot of value added services to any company that now you don't have
Speaker:to build it or do anything. You simply connect with our app and it'll be
Speaker:offered at no cost. So a service like what you just described would be
Speaker:available in northwest Arkansas. If somebody's listening to this here
Speaker:in NWA and decides, you know what, we want to sign up for express wages
Speaker:because what Alfred's offering is exactly what we need. Will they
Speaker:eventually have access to something like that as well? Oh, absolutely. We're a
Speaker:nationwide company. Thank you for mentioning that. And I will say this too. Sarah
Speaker:Huckabee, the governor, your governor, she actually signed into
Speaker:law about six months, nine months ago, the
Speaker:ability for companies like ours to operate in Arkansas. So which
Speaker:I'm very fortunate and grateful for that. There are 12 states who've done that and
Speaker:Arkansas is one of them. So that is extremely important. So any
Speaker:company, whether it's. We don't have just businesses in Memphis, we're in Florida. I'm signing
Speaker:up someone today in, in Maine. I got a person today in Boston
Speaker:that we sign up in Florida. So we're not just in Memphis and in
Speaker:Arkansas. So if you're a company in northwest Arkansas, you should
Speaker:call me immediately. We'll be honored to assist you and help you once again. You
Speaker:won't get an invoice from us. There you go. And we'll certainly put all of
Speaker:that information in the show notes so that you guys can get in touch with
Speaker:Alfred and learn more about express wages. I only have a couple more
Speaker:questions. You've been really generous with your time. For northwest
Speaker:Arkansas entrepreneurs and business leaders, what
Speaker:lessons from your Memphis journey could they apply
Speaker:in adopting innovative benefits like express Wages?
Speaker:Big, number one man is not giving up. I started a company, you can
Speaker:imagine it was very difficult. Unfortunately, African Americans get less
Speaker:than 1% of fintech dollars and that still didn't deter
Speaker:me. I think when you are wanting to do something and make a
Speaker:difference to me, seeing companies thrive and we are a part of that,
Speaker:man, that really just gets me going. It really does. Our model
Speaker:when our company is don't make excuses, make adjustments. And that's just how we wire
Speaker:the company. We don't make excuses, we make adjustments. And this is how, I mean,
Speaker:that comes from me, the leader of this company, down to my employees who work
Speaker:with me. And so we just don't make excuses. So for any entrepreneur in those
Speaker:words, Arkansas, I would encourage you, number one, not to give up. Number two,
Speaker:re research. That's important. What makes your company better and
Speaker:different, that's important whether you're in Arkansas. Or Alabama, it doesn't matter
Speaker:what's making you uniquely different, that you're really making a difference in your area.
Speaker:So I just think for us, we just want to not only make a difference,
Speaker:but really have a phenomenal, viable company that's
Speaker:changing the dynamics of income around people
Speaker:who we know need to make a difference. Yeah, no, I mean, that's
Speaker:perfectly stated. And you actually answered my second question, which was
Speaker:just, I mean, how would a small business owner embrace
Speaker:innovation when resources are limited and you are
Speaker:doing just that and doing it at a high level. So I
Speaker:appreciate that. This is my final question before we wrap up. Looking
Speaker:forward. Okay, so let's think about forward looking where you want to be.
Speaker:How do you envision Express Wages expanding its
Speaker:reach in communities like northwest Arkansas? Because we're not the only
Speaker:fast growing community, but we are in the heartbeat of
Speaker:America. We are in the heartland. And we used to be
Speaker:a flyover company, place, location. Now people are
Speaker:making a beine to come to northwest Arkansas. That's why
Speaker:you were up at the Ledger a couple of months ago. So, so
Speaker:talk as you look forward. How do you envision Express
Speaker:Wages expanding its reach to communities that look
Speaker:like ours? Number one, we plan to put a representative
Speaker:in northwest Arkansas. I talked to my team and I just feel the
Speaker:opportunity there is so great. That city is just growing. That area,
Speaker:that area is just growing. So that's number one. Number two,
Speaker:I really think, and we have an opportunity right now, I won't say the state
Speaker:where a state has approached us because all of their
Speaker:teachers are being paid monthly. And so in northwest
Speaker:Arkansas, I guarantee you that the teachers are. Even if they're paid
Speaker:biweekly, most are not. They're paid monthly. This will be such a
Speaker:great tool for people who are teachers who
Speaker:really need a break. When you imagine making $40,000 a year,
Speaker:that doesn't go far. Over a month, it's like
Speaker:$3200. It's not a lot of money. Fifteen hundred dollars a week. Depends on your,
Speaker:your perspective. But so we're looking at really, really at this point,
Speaker:helping teachers. And I think that's important. Help them down the road. If I
Speaker:needed some milk if I needed to. What if I had a friend? What if
Speaker:my transmission goes out? You mean, tell me I got to go get a loan
Speaker:and I'll say this and this is very important. Randy, we were talking to a
Speaker:client and the client said to us, this is such a
Speaker:phenomenal tool that now all the employees don't have to dip into
Speaker:their 401k, man, that changed. I just put my pen down. I
Speaker:never thought about that. That many of them are calling us, asking us for
Speaker:$500 loans against their 401k. They now don't have to do
Speaker:that. They can simply, if they need the money, they can get it on the
Speaker:app for a small fee and it's not putting them in debt. It was really,
Speaker:really a good eye opener for me to think about that people are going into
Speaker:their savings to do this because they don't have access to money. Yeah,
Speaker:it's amazing. You know, and it's. And I, I'll leave you with this one piece
Speaker:of anecdotal information that I just received the other day
Speaker:because I saw somebody post something on Facebook that this is the end of
Speaker:September and our teachers here in this area, specifically in
Speaker:Fayetteville, where I am, we're just getting paid for the first time and
Speaker:school started in early August and it's in. I know,
Speaker:it's crazy, right? So, you know, I mean that, that's kind of the way
Speaker:that it is. And so, yeah, there's certainly a
Speaker:lot of opportunities for mainline
Speaker:organizations to employ services
Speaker:like yours to really just meet the needs of all of their
Speaker:staff and not just the few that can manage
Speaker:a long term budget because they can afford to be paid
Speaker:once monthly and it doesn't impact them the way it impacts probably
Speaker:70, 80 or 90% of the employees out there. That's
Speaker:correct. And I think that's a good point. I think that's the reason why. Shout
Speaker:out to Mary Young here in Memphis. He just had vision. I
Speaker:met him eight months ago, shared my vision with him and he thought this would
Speaker:be a major benefit to the city of Memphis. And he was
Speaker:right. And so now they're so excited to launch this in December.
Speaker:We're excited to help them. They're doing their HR benefits lunch in
Speaker:October. We're there on a booth talking about them offering this new
Speaker:HR benefit. So it's been a marriage made in heaven with the city. We're
Speaker:grateful to work with them to offer this benefit to all the Miffians
Speaker:who work for this city. Now we'll have opportunity to. They have access to their
Speaker:money every single day, which is just grateful. Yeah. Well, and I'll be sure to
Speaker:share this out with some of the local leaders in our community and
Speaker:Fayetteville and Springdale and Rogers and Bentonville, because again,
Speaker:as, as I always like to say, knowledge is power. Right. And sometimes
Speaker:we think, oh, well, maybe it's just too much to implement something like that.
Speaker:But really, you know, you, as I always say, you, you have not. Because you
Speaker:ask not. So you gotta ask and you gotta ask and
Speaker:figure out what's going on and try it. So. So, yeah, so I, I certainly
Speaker:want to encourage any small business owner that is listening, that
Speaker:subscribes to and listens to the I Am Northwest Arkansas podcast, and you
Speaker:are having some challenges specifically around
Speaker:this whole wage issue and payroll. I
Speaker:think you just need to give Alfred a call. It can't hurt to reach out
Speaker:to the folks at Express Wages and gain some additional insight. They might be
Speaker:able to help you. You just never know. And with that said, Alfred,
Speaker:what's the best way for people to get connected with you both, you know,
Speaker:through LinkedIn and otherwise? Three ways. Number one, of course, I'm on
Speaker:LinkedIn. And secondly, you can go to our website and request a
Speaker:demo. Go to www.expresswayages.com. you'll
Speaker:see the demo pop up often on the site. So if you want to demo,
Speaker:we'll give you a live demo, explain everything to you and thoroughly. I'll give you
Speaker:my personal cell number. We want to help you.
Speaker:901-489-3915
Speaker:once again is
Speaker:901-489-3915.
Speaker:And I will answer and I'll be more than happy to assist. And I'm just
Speaker:so grateful for the people in this area. What a great opportunity. And I'm
Speaker:just grateful to you, Rand, and the great job you're doing as well. Thank you
Speaker:so much, man. Thank you. I really appreciate that. And
Speaker:Alfred, I certainly wish you nothing but continued success in everything
Speaker:that you put your hand to. And this sounds like a tremendous
Speaker:opportunity. And I love to see folks, especially in the fintech
Speaker:space, really kind of stretch their wings and get out there and make some things
Speaker:happen because, you know, finances and, and financial
Speaker:literacy are one of the backbones of the things that
Speaker:we need more of in our communities. And so I
Speaker:really thank you for the work that you're doing for your team there in Memphis
Speaker:and beyond. And we hope to definitely see you guys
Speaker:plant a flag here in Northwest Arkansas, beyond just this podcast
Speaker:episode, so that you guys can have some success and
Speaker:also share some success with local businesses that could really
Speaker:utilize your service. So, Alfred, thank you so much for joining us today.
Speaker:My pleasure, Randy. Thank you. And nice to talk to you listeners. Thank you.
Speaker:Absolutely, absolutely. Well, folks, that's another episode of the I Am
Speaker:Northwest Arkansas podcast. Listen. I first met Alfred
Speaker:at the NWA Council VC event at the ledger, which I shared with you
Speaker:and I knew right away his story and his mission would resonate
Speaker:with our community here in Northwest Arkansas. I'm so glad we had
Speaker:a chance to share this conversation with you today. A big thanks
Speaker:to Alfred Milan for joining us and for the work he's doing through Express
Speaker:Wages. And if you'd like to learn more, visit Expressway
Speaker:and see how your business can start offering earned wage
Speaker:access and financial wellness to your employees. And remember,
Speaker:just let them know you heard about it first right here on the I Am
Speaker:Northwest Arkansas podcast. And I want to just thank you as always for
Speaker:tuning in to I Am Northwest Arkansas. Don't forget to subscribe,
Speaker:Leave us a review and share this episode with another small business
Speaker:owner who might benefit. Until next time, we'll see you next
Speaker:week with another new episode of the I Am
Speaker:Northwest Arkansas podcast. Keep building and growing
Speaker:right here in the Ozarks. Peace.
Speaker:We hope you enjoyed this episode of I Am Northwest
Speaker:Arkansas. Check us out each and every week, available
Speaker:anywhere that great podcasts can be found. For show
Speaker:notes or more information on on becoming a guest, visit
Speaker:imnorthwestarkansas. Com. We'll
Speaker:see you next week on IM Northwest
Speaker:Arkansas.