192. The New Hire Onboarding that Will Improve Retention & Performance with Adrienne Dorison

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Episode 192 • 17th September 2024 • World's Greatest Boss • Jackie Koch

00:00:00 00:45:06

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If you're someone who expects to hire A+ players into your business, you cannot give them a D- onboarding experience! I'm thrilled to have Adrienne Dorison join us for an inspiring conversation. Adrienne shares the invaluable lessons she's learned about agility in small businesses and the crucial differences between operational and HR issues. We discuss the art of integrating people and processes seamlessly, and the significance of setting clear expectations. Adrienne's insights into feedback and leadership are a game-changer, and her emphasis on curiosity and learning from differences is truly enlightening.

Hiring and onboarding are key topics we explore, with Adrienne offering practical advice on aligning onboarding with company values and the importance of transparency throughout the process. She provides tips on improving onboarding practices, including the innovative idea of creating user manuals for employees and achieving autonomy in the first week. Adrienne also highlights the significance of training on tools and systems and the role of leadership in empowering the team. Tune in!

What you'll hear in this episode:

[1:11] Introduction to Adrienne Dorison.

[4:50] Her transition to small business consulting.

[7:35] The value of agility in small businesses.

[9:10] Operational Issues vs. HR Issues.

[11:25] Integrating people and processes.

[16:05] Feedback and leadership.

[20:50] Hiring and onboarding considerations.

[28:45] Achieving autonomy in the first week.

[32:25] Training on tools and systems.

[38:05] Empowering your team.

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