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Onboarding Best Practices with Jessica Rivera from Wise
Episode 3491st November 2022 • Talent Development Hot Seat podcast • Andy Storch
00:00:00 00:46:17

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Jessica Rivera from Wise joins Andy this week on The Talent Development Hot Seat Podcast. Jessica has been a learning and development professional for 20 years and has supported thousands of people in their onboarding journeys across multiple industries and disciplines. She is currently serving as People and Organizational Lead, overseeing the onboarding experience for new employees globally at Wise--a fintech company that has grown 186% during her tenure.

In this episode, you’ll hear:


  1. How Jessica Rivera ended up in talent development, the different areas she’s worked in, and why learning and development appealed to her.
  2. The general best practices she uses for onboarding, the big challenges she’s facing with onboarding, and why it’s crucial for hiring managers to remain in touch with their new hires throughout the onboarding process.
  3. What Jessica has put into place to ensure new hires have a good onboarding experience as they join her company.
  4. Her best practices for onboarding that companies should consider to give their employees a great experience.
  5. Why swag gets new employees so excited and how you can leverage it during onboarding.


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