In this episode of "Unvarnished," we sit down with Claudia St. John, founder and CEO of The Workplace Advisors, to discuss the changing landscape of workforce management — and why companies need to rethink retention. The biggest takeaway? People don’t leave jobs; they leave managers. And as Claudia explains, businesses that focus only on hiring, rather than developing strong leaders, are setting themselves up for failure. She also shares why empathy is a leadership superpower and how companies that embrace it will build stronger teams, improve retention, and create better workplaces. Hit play now, and discover why investing in leadership is the best strategy for keeping your best employees.