Rachel and Jess discuss their current marketing tactics and trends that are giving them the ick, such as income claim marketing, faceless accounts, and descaling hype. Learn what we think they mean, along with how to avoid falling for marketing scams and ethically market your business in 2024.
Key Takeaways:
- Income claims and result claims can be seen as icky if they lack transparency or rely solely on monetary success. Balancing these claims with case studies and showcasing the journey to success can help build trust with potential clients.
- Hyper scaling, while tempting, can lead to cracks in the foundation of a business if systems and infrastructure are not in place. Gradual growth and strategic investments are key to sustainable success.
- The rise of faceless accounts in marketing can create a sense of disconnection and lack of authenticity. Building trust and connection with your audience through personal branding and genuine interactions can lead to stronger relationships and conversions.
If you enjoyed this episode, share it with your business bestie and follow Deeply Rooted Business on your favorite platform for more valuable insights. Stay tuned for the next episode where the hosts will discuss why your offers may not be selling and how to make them irresistible to potential clients.
Remember, quality and authenticity will always win in the end. Keep rooting for your business success!
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Hang Out & Say Hi!
Hello, and welcome back to another episode of the
2
:Deeply Rooted Business Podcast.
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:I'm Rachel, your marketing, just
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:Jessica: I told you that's what I
called you on Instagram today, your
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:Rachel: And this is Jess.
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:And we are, we're talking
a fun episode today.
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:But let's get an energy.
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:Let's do a vibe check.
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:Jess, how are we doing?
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:We're recording on a
Thursday instead of a Friday.
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:What are your vibes like?
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:Jessica: My vibes are I'm in
ovulation phase, which sorry, if we
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:have any male listeners, that's TMI.
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:So around this time, my
ideas become plentiful.
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:But it's not hard for me to focus on
task, mundane task, creative tasks.
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:I feel like I have a lot of mundane tasks.
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:So that's not vibing with me
But today I'm celebrating that I
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:think Mercury goes direct today
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:Rachel: I just realized it probably that's
where the energy drain is for me where I'm
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:like just like breaking through that mold
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:squadcaster-jg66_1_04-25-2024_130524:
Yeah, so I feel like April has been
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:a rough one Especially like even
when I said look at all the you
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:sent me that guy with his name Chris
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:rachel_1_04-25-2024_130524: Yeah
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:squadcaster-jg66_1_04-25-2024_130524:
He's Oh yeah, Aries, it's
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:been going through it.
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:And I'm like, I'm an Aries.
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:And everyone that I listened
to that's that is this has been
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:the hardest month for Aries.
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:So I'm really happy for this month
to be over, which is not typical.
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:Cause I typically love April cause
it's my birthday month and I'm feeling
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:good, but this has just been a very
challenging, but like I can, in a way
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:that I can feel like I'm evolving way.
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:So we're ready for whatever.
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:rachel_1_04-25-2024_130524: it'll
be already May But yes, April will
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:be over when people are listening to
this and we're hoping Jess in future
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:May time is having a better month.
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:Yeah, I have been like in day, gosh,
it feels like day 10 of no sunshine.
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:We've just had overcast and that always
just drains my, the life out of me.
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:It puts me in like instant brain fog.
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:So I'm Forcing myself, I'm putting
my employee hat on and doing the
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:things so I don't get fired by myself.
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:It's been a weird week.
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:I'm ready for, I'm ready for the
energies to be back in alignment,
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:but what are we talking about?
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:squadcaster-jg66_1_04-25-2024_130524:
I pulled us a card real
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:quick before we get started.
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:Patience.
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:Your dreams are blooming more
rapidly than you realize still
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:they need nurturing and patience.
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:So an early
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:rachel_1_04-25-2024_130524:
Patience is my non virtue.
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:squadcaster-jg66_1_04-25-2024_130524:
Me neither.
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:I am a
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:rachel_1_04-25-2024_130524: I have None,
in my personal life and in my business.
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:squadcaster-jg66_1_04-25-2024_130524:
Okay But yes, let us get into the episode.
57
:What are we talking about today, Rachel?
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:rachel_1_04-25-2024_130524: We are
talking a fun episode about marketing
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:ics that we're seeing in the industry.
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:Really making sure that like these
things that come up that feel off or
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:feel a little too Magnetizing, I think is
probably the proper word to draw you in.
62
:We're going to debunk a few and
maybe give you some alternatives
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:to your own buyer behavior and
really like just break a few down.
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:squadcaster-jg66_1_04-25-2024_130524:
Yeah, since business is a little slow
65
:right now, especially for the people
that have bigger platforms, I can see
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:their marketing becoming a little more.
67
:Icky, because they're trying
to get that like big push.
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:So hopefully this will, I had a a
temporary loss of sanity this week
69
:where I wanted to invest in something
that was 4, 000 message Rachel.
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:And she's that's a lot of money.
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:And then asked me some questions
to help me find clarity that this
72
:was not actually what I wanted.
73
:I had just gotten swept up
into the marketing things.
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:Because the thing about it is some of
these people are really, great marketers
75
:and convince you that something is
for you, even if it is not for you.
76
:So I know we're going to go through some
of the remedies, but definitely recommend
77
:if you do not have a business partner,
having a business bestie who knows a lot
78
:about you and your business that you can
run big investments like this through
79
:and get their feedback on it first.
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:rachel_1_04-25-2024_130524:
Yeah, that it's, that's so funny.
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:All right, let's get into the first one.
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:So this one, I think, Oh my gosh, I
have been on such I've been avoiding
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:it for I think my entire business.
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:I've done a really good
job at not doing it.
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:And it is income claims
slash result claims.
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:Give me your hot take on in income claims.
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:squadcaster-jg66_1_04-25-2024_130524:
So like You when I see it automatically,
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:I think it draws like a sense of like
skepticism to that or when I see it
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:posts, but you're obviously seeing
it post and they have screenshots.
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:Obviously, a lot of times you could
be missing context of how that money
91
:was made that they're claiming.
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:So I think it automatically,
gives me some caution.
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:But at the same time, our
businesses are expected, when people
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:invest to work with us, they're
expected to see some sort of ROI.
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:So being able to claim some or part of
the success that someone you've worked
96
:with had, is a big part of the ROI.
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:a major part of your marketing.
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:So I go back and forth with it.
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:I recently started just posting
some screenshots to see like
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:the reaction I got from people.
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:I made sure to add a lot of clarity
and like case study around what
102
:had actually happened in that
business and how I contributed as
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:part of a team to that success.
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:And it did get a lot of traction.
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:So it obviously works, but I
think it's all about finding.
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:The balance.
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:How do you feel about it?
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:rachel_1_04-25-2024_130524: Yeah, there
is definitely that balance, right?
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:I think a lot of people, if that's
their entire sales strategy,
110
:red flag, immediate red flag.
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:If they don't really have the
transparency or the depth to
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:provide insight into how those
income claims came to light.
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:And everything is just gated
behind a course or whatever.
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:That's some real issues.
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:My other side of it, and this is one of
the things that I've personally taken
116
:a stance against in my own business is
like in my own marketing too, is that I
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:have clients who make 150 K on launches
, That's a normal number for them.
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:And even though I contributed to it,
that is not my when to click to pull.
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:That is so much more than there's an
ecosystem that's supporting it and a
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:good business should understand that
it's not just one post, one email,
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:one automation that really creates
these types of impactful results.
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:And so for me, My transparency is that
I am one person on my bit my clients
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:teams And my strategies are impactful
quantifiably, I can't bring a number to
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:it to say, X amount of sales came from
email because we don't know how many
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:people are watching on social or are
engaging in the DMS or anything like that.
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:So I think there's just so many.
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:layers to it that it just becomes
like sticky in order to like actually
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:root down into how much that person
actually gave into it, right?
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:squadcaster-jg66_1_04-25-2024_130524:
Yeah.
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:And I always feel like there
can be, a one off where you have
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:a great day or a great launch.
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:But consistency over time that builds
a peaceful, profitable, predictable
133
:business and create sustainable success.
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:So I think that's the real win.
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:Is that we do it year over
year or launch over launch.
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:Can you make that those continuous
improvements where it's not just
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:a we made this much money and now
we can never recreate it again.
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:It's can you continuously
produce those results?
139
:I feel like that's the real win.
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:Cause that's how you get
a sustainable business.
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:rachel_1_04-25-2024_130524: Yeah.
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:And before anyone comes for me and says,
I see your reels and you're posting
143
:screenshots of, the conversion rates that
your clients like, that is something like
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:from what Jess just said, like those are
their conversion rates every single month.
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:And I made damn sure that.
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:We had six months of those
conversions before I actually
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:shared it with the world.
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:And it was really uncomfortable for me.
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:It's very out of my space to be that
transparent and like that showy.
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:But when it comes to the income claims,
like some people take advantage of
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:it and you have the good business
owners who are having a little bit
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:of that battle with their values and
that battle with their ethics being
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:like, Hey, I want some attention too.
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:And so I dabbled with it.
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:I felt weird.
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:I had a little bit of feelings about it.
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:squadcaster-jg66_1_04-25-2024_130524:
Posted and unposted my
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:reel like four times.
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:Cause I'm like, I don't know.
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:I'm like, I'm just going to do it.
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:Like Instagram's reach
is really low right now.
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:rachel_1_04-25-2024_130524: Yeah.
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:So I think on the flip side of income
claims, the way that you can really
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:give the more ethical balance to it
and really Lean into your values more
165
:is by building authority through your
content, using those case studies
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:showing that it's not just a one time
thing or a one client thing, that it's
167
:a consistent effort across the board.
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:And we're , really bringing
awareness to those those shifts
169
:that happen in your clients.
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:Efforts that you directly had an impact
in if you're just a I was going to give
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:an example, but I don't want to like make
fun of anybody else's niche or anything.
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:We ain't got that,
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:squadcaster-jg66_1_04-25-2024_130524:
I think.
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:It's not just about the results.
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:It's how you're making the at least
in my, because one of the primary
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:goals of my business is to make the
business owners feel less stressed and
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:more empowered to achieve their goals.
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:So I've been thinking about that a lot
because I have a lot of dietician clients
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:and they send these pre appointment
check ins with their clients where they
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:get a lot of great feedback so they
can have great results to show every
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:single time they meet with a client.
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:And I'm like, how can I like weave
these like stories and feedback more
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:into my client workflow to make sure
one that like the client is getting the
184
:results that I promised or that they're
expecting and I'm not blindsided by them.
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:saying sayonara too soon, but two,
so that I have some like tangible
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:feedback from other clients too.
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:rachel_1_04-25-2024_130524: yeah.
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:Yeah, so I think if you're one of
those that maybe monetary claims aren't
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:possible in your marketing, really
making sure that you can capture those
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:moments in your client experience,
like what Jess is saying, like stress
191
:relief, organization, like those are
still massive wins that people know
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:that they're going to come into.
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:Your space and into your business
and be able to get that as well.
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:And don't get any of this twisted.
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:Cause Jess does deliver some
epic freaking launch results
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:when it comes to her clients.
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:Like I can't even it's just wild.
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:So it's one of those things that
I think if it's in your ethics,
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:it's in your values, do it right.
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:I think that's like bottom line.
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:squadcaster-jg66_1_04-25-2024_130524:
Got it.
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:All right.
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:So let's move on to another trend
that we're seeing in the online space.
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:And that is, It's really about
the pendulum swinging from scale,
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:scale quickly to descaling.
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:Like we went from everybody wants to
scale to now it's sexy to descale.
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:And that's fine if that's what you
need to do for your inner peace.
208
:But I think a lot of the ways that it is
being presented is, was like a sexy choice
209
:where the reality was that probably a
lot of these businesses grew too quickly.
210
:And we'll be doing a
episode in the coming weeks.
211
:How to make sure that your
business doesn't implode on
212
:itself, but they grew too quickly.
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:And that's literally what happened is
like there were cracks in the foundation
214
:because they didn't have these systems
that Rachel and I talk about all
215
:the time set up in their business.
216
:And it either caused too much stress
and the business owner had to rein
217
:it back in, or it literally just Stop
making enough revenue to support the
218
:size of the business and crumbled.
219
:rachel_1_04-25-2024_130524: Yeah, and I
think there's a layer of this too, which
220
:goes back to icky marketing where you
have some programs or Courses that will
221
:just recommend all of these systems and
I won't call them like real systems.
222
:I put systems in quotations here
because they have affiliate like
223
:commissions through certain things.
224
:Like the amount, there's this one business
in particular that I'm not going to
225
:name, but I have rebuilt or simplified
about 10 of their clients like funnels
226
:because they have put them in, Several
like tech stacks that say, oh, they need
227
:to be doing this here and have a, their
landing page here where they're ending
228
:up spending 700 a month just to maintain
this like supposed simplified funnel.
229
:And when we scale it back and
really making sure that they
230
:understand how each component.
231
:Fits together.
232
:They have so much more sustainability and
scalability within their business from
233
:like a revenue perspective without all the
chaos that's happening in their business.
234
:So there's a lot of people who just
because they want that affiliate
235
:commission will recommend a
very specific platform for you.
236
:I saw it all the time when it was
like when flow desk was the first
237
:thing and everybody got into flow
desk and then immediately was like,
238
:Oh, this isn't like working for me.
239
:I'm like yeah, because it doesn't
have the tools that you actually need.
240
:And so it's just wild.
241
:I think when you are having this kind of
like approach of hyperscaling and growing
242
:as big as possible, as fast as possible.
243
:It's one of those things that you really
need to be like rooted into your own.
244
:What do I want in my business?
245
:Because there are so many teams.
246
:And this next episode is going to be
like, so hopefully enlightening that just.
247
:Burnout because they or go bankrupt
because they literally don't have
248
:the means to Continuously feed this
like machine that they have built
249
:squadcaster-jg66_1_04-25-2024_130524:
Yeah, it is a dance to find like the
250
:happy medium of, growing with what
you can until you get to a certain
251
:point and then making like a smart
investment to bring on a new people.
252
:It's not bring on eight new people
all at one time because unless you
253
:have like really super systems and
you're an excellent people manager,
254
:then the business is going to implode.
255
:Our advice, grow it gradually.
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:rachel_1_04-25-2024_130524: All right.
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:This next one is One of my favorites.
258
:I've had a lot of heated
conversations on thread about this.
259
:And it is the new faceless
account, faceless marketing
260
:type trend that's going along.
261
:And so before I go on my tangent, Jess,
what are your thoughts on the faceless?
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:squadcaster-jg66_1_04-25-2024_130524:
So I don't think I'm as like
263
:deep in the algorithm of this as,
because when you first told me
264
:about it, I was like, wait, what?
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:But I just think that it is a scam.
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:rachel_1_04-25-2024_130524: I've seen a
lot of people really embrace the approach
267
:to it, but I think there are some really
big gaps that it leaves, especially in
268
:the online space, it does in some ways,
if you're not doing feel pretty scammy.
269
:Especially if it's the faceless money
making accounts that just only teach you
270
:how to do Certain things, but I think
the biggest, most telling aspect of why
271
:it's taking off in the way that it is
because business owners don't want to
272
:become content creators, like period.
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:And I think Jess, you and I can
both resonate with this where
274
:we're like content is just,
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:squadcaster-jg66_1_04-25-2024_130524:
Yeah.
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:rachel_1_04-25-2024_130524:
a struggle, but.
277
:With this faceless kind of trend taking
off, it really does remove the connection.
278
:It removes the like authenticity,
the trust building that goes
279
:into developing and converting
consistently across the board.
280
:But what are your thoughts now that I've
given a little bit more of a ramble?
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:squadcaster-jg66_1_04-25-2024_130524:
Yeah, I just think that it's I used to
282
:think it's been noisy on the internet for
a while and I feel like with AI and all
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:of these even like our open, like our tool
we use for the podcast where we can like
284
:clip down this video into 30 videos in two
seconds, it just creates a lot more noise.
285
:And I think that the pendulum, even
with the whole, and I know I'm doing
286
:them right now too, with the whole,
read, like the video B roll, read
287
:the caption for the rest of it.
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:I feel like that content only is going
to have a very short lifespan too.
289
:I feel like people are
going to want to crave.
290
:Like deep co quality content and that's
what they're gonna be looking for.
291
:And the people that can focus on
quality and not quantity are gonna win.
292
:And yes that content might take a
little bit more time to create, but you
293
:can create systems to make it faster.
294
:Where I feel like posting 30 times
a week is just a little desperate
295
:feel, especially if you're a
service provider, if you're a
296
:content creator, that's your job.
297
:Great.
298
:But if you're a service provider, there
are so many other alternatives to posting
299
:that much content to grow your business.
300
:And honestly, the, what I've seen
work in the back end of most of my
301
:clients business is like other methods
besides just posting faceless stuff.
302
:I feel like people are
craving connection right now.
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:I know I am.
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:rachel_1_04-25-2024_130524: I know.
305
:I think it really, like when you
can resonate with someone's, I think
306
:it makes it easier to Lean into
trusting them a little bit more.
307
:And I really think, I think my problem
with the whole facelifts thing is that
308
:when you are not focused on building trust
and when you're not focused on really
309
:that connection side of things, which we
know converts really well, we know when
310
:you have connections with your audience,
like you can convert and do more.
311
:Like impactful things you can scale
and you can do all of that when
312
:you don't have that connection.
313
:You are almost immediately like you
almost have to rely on those kind
314
:of like icky, like income claims.
315
:You have to rely on
unethical marketing tactics.
316
:And then also I can't tell you, and this
is, I think one of the bigger problems.
317
:I can't tell you.
318
:Which of the faceless
accounts are any different?
319
:Like to me, if I saw one, it's
not going to stick in my brain.
320
:If I see another one, I'm going to
assume it's the first one that I saw.
321
:So there's really no like diversity in it.
322
:I think it's going to oversaturate
itself and unless they start showing
323
:their faces, you really can't
tell them apart kind of thing.
324
:Does this have a flip side for you?
325
:Do you see any value or any form
of like structure that can be
326
:pulled from this type of trend?
327
:And
328
:squadcaster-jg66_1_04-25-2024_130524:
I don't, I think it would be fine
329
:like sprinkling it in every once in
a while, but I don't think that you
330
:can really stand where you're not
showing your face when you're trying
331
:to build a personal brand business.
332
:Like most of the businesses
that we work in, can't do it.
333
:rachel_1_04-25-2024_130524: if you
really want to be faceless, just
334
:send an email to your email list.
335
:Like it's the OG email or the OG faceless
account is don't have to get ready.
336
:You don't have to show up.
337
:You don't have to do anything.
338
:squadcaster-jg66_1_04-25-2024_130524:
On Instagram to market your business.
339
:So there are so many other
ways to market your business
340
:that are outside of Instagram.
341
:And I've been battling this with myself
cause I'm like, I feeling this pill
342
:to YouTube, but for now it would mean
giving up Instagram completely because
343
:of the time that it would take, because
I actually have to do like client
344
:work too and not just create content.
345
:So I'm feeling this pull to YouTube, but
for some reason I'm like, I just It's
346
:like, Giving up Instagram, even though
I have never really been that consistent
347
:on it, but just saying I'm not doing that
at all, just feels weird, but I want to.
348
:rachel_1_04-25-2024_130524:
think it's a should in business.
349
:I think people are like, you should do it.
350
:And I think that should
obligation runs deep, right?
351
:Cause I'm the same way where I'm
like, I don't want to have to post.
352
:I have my email list.
353
:I have this, I have that, but it feels
like it's a part of my ecosystem.
354
:So I'm like, I should do
this, but I don't know.
355
:Hopefully you can, reframe some
of that because I think, the huge,
356
:Face for you is super valuable.
357
:squadcaster-jg66_1_04-25-2024_130524: I
think I'm just want to do experiment, give
358
:myself permission for three months, just
go on YouTube and see what's happening.
359
:I have my content repurposer now,
so she can easily throw stuff on.
360
:That was a big celebration this week.
361
:Hired somebody.
362
:Somebody works for me.
363
:Yay.
364
:She can put the stuff on Instagram and
on my, all my other social channels.
365
:But then I also like feel like if you're
not interacting on your social channels,
366
:then it's not going to grow anyway.
367
:So it's do I just completely
say we're going to try YouTube?
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:We're going to go all in and see
what the results are going to be.
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:And I think that's what I'm leaning
towards for this next quarter of business.
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:rachel_1_04-25-2024_130524:
Everything is an experiment.
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:Everything's an experiment until you
find what works and feels good for you.
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:So I think as we wrap up this episode,
let's do a little recap on our.
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:Marketing icks.
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:And hopefully these were a little
entertaining, a little validating.
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:Cause I think when people
are in the online space,
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:they see Oh, this is a trend.
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:I have to jump on it.
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:No, you don't.
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:You literally don't.
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:First one, income claims
and result claims.
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:So really the unethical side
of it is just the lack of
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:transparency or the lack of other.
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:in your I always am really bad at saying
that the other tactics in your tool belt,
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:that's not an actual saying, but that if
this is your only strategy, like probably
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:let's look around and find something
else that can compliment it because it
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:does give a little bit of ick to it.
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:And then if you are wanting to use
income, just really Showcase your
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:authority through case studies, through
transparency, through education, and
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:then following your awareness funnel.
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:The other trend was the
over hyper, hyper scaling.
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:And now on the flip side, they have now
completely simplified their businesses
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:as a result, that pendulum swinging back
and forth from 10 plus complex, 10 plus
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:complex teams to now somebody getting
Like somebody firing all their teams
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:and like just simplifying down, really
finding what that happy medium is for you.
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:And then the last one, my personal
favorite, the faceless account.
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:If it does appeal to you, I would
say, try it, but still bring some
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:trust building, some community
building, some relationships back
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:into your audience and into your
community and really prioritize that.
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:And then yeah.
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:Yeah, I think to wrap it all
up, I think ultimately quality
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:is going to win in the end.
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:Content creation is getting pretty
saturated, so really focusing
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:on quality, live in your values,
align with what feels good to you.
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:Did I miss anything?
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:squadcaster-jg66_1_04-25-2024_130524:
I think the only other thing is it's,
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:this is why it's so important to have a
business network or business community
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:or business bestie that you can lean on.
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:So you can ask, is, I'm
being called to this.
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:Do just get a gut check of this.
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:Is this, do you think
this is right for me?
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:Ultimately, what's right for your
business, but sometimes it can help,
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:especially when you've gotten pulled
into the marketing that's there.
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:And Yeah.
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:So until next week, if you like this
episode, make sure that you tune in.
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:We're going to be talking about why
your offers aren't selling and what you
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:can do to tweak them so that they are
irresistible to your potential clients.
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:If you found this interesting or helpful,
make sure you share this episode with
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:your business bestie and make sure you
follow us on your favorite platform.
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:We're on Tik Tok, Instagram, YouTube.
420
:Leave us a comment or review wherever
you're watching or listening to this.
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:And we are so happy that you are here and
until next week, we are rooting for you.