This week, shares last week's talk from the Value UX Conference, focusing on proper definitions of empathy and the importance of exercising empathy beyond UX's stereotypical norms — not just our external users — and the tremendous impact this approach can have on our work and our teams.REMINDER: Video is available for this episode via select resources. #ux#podcasts#cxofmradio#cxofm#realuxtalk#worldofux#worldoux Bookmark the new World of UX website at https://www.worldoux.com. Visit the UX Uncensored blog at https://uxuncensored.medium.com. Get your specialized UX merchandise at https://www.kaizentees.com.

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