Shownotes
We are big believers in hospitality when it comes to being a host. That’s why we were so excited to read about our guest, Joseph Michelli, on the Airbnb blog. He’s an internationally sought after speaker, author, and organizational consultant who transfers his knowledge of exceptional business practices in ways that develop joyful and productive workplaces with a focus on customer experience. His latest book, The Airbnb Way, shares the secrets for Airbnb’s success that can be applied to any business as well as rental properties.
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Mentioned in this episode:
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