“Follow up! Follow up! Follow up! In many ways, this is the most overlooked. We do our planning and hold the meeting but there is still some follow up and if we don’t do it appropriately, this can get us in a lot of legal trouble.”

Now that the meeting is over, Allison and Leonard discuss what should be done after the meeting, including post-meeting debrief to review strengths and concerns, creating a follow up list with who is responsible as well as Alternative Dispute Resolution.