3 Reasons Not to Take Member Retention for Granted
When it comes to member retention, often the phrase "squeaky wheels get the grease" often applies.
Membership site owners sometimes get so caught up trying to keep the more vocal members happy, that we take it for granted that those people who keep paying us month on month without complaint are completely satisfied and will stick around for years to come. Quite often that's not the case.
In this episode of The Membership Guys Podcast, I look at 3 reasons why it's important not to take member retention for granted...