From Data to Dialogue: Building a Listening Organization

Hosts: Mervyn Dinnen

Guest: Nick Court, CEO at the People Experience Hub

Summary

In this episode of the HR Means Business podcast, Mervyn hosts Nick Court to explore how organizations can move beyond mere data collection to become truly listening entities that understand, respond, and evolve with their employees. They shares ideas and insights on building a listening culture, leveraging technology, and empowering employees in your organization.

Chapters

00:00 The Importance of Listening in Organizations

06:03 The Role of Surveys in Listening Strategies

08:56 Creating a Culture of Listening

11:43 Always-On Feedback: A Double-Edged Sword

17:29 Ownership and Action in Listening

20:42 Building Trust in a Listening Culture

23:18 The Skills and Mindset of Effective Leaders

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