If you’re a qualified coach and clients aren’t coming in consistently, where does your mind go first? Do you assume something is wrong… or that something is missing?
Today, Joanna shared a simpler truth: most coaches aren’t struggling because they lack skill, but because the actions that bring clients require courage, not complexity.
This episode is for qualified coaches who know they’re good at what they do but aren’t yet seeing consistent clients, and want a grounded, practical way to change that.
Timestamps
[00:00] The real reason clients aren’t coming
[02:00] Why growth is slower than you expect
[03:00] Hiding behind “busy work”
[05:00] Clarity that makes people refer you
[07:00] The power of uncomfortable action
[10:00] Recognition and trust over time
[13:00] Conversations that lead to clients
“Coaching businesses grow through uncomfortable actions repeated consistently over time.” - Jo Lott
Send the message, start the conversation, share your work - not when it feels easy, but because it matters.
Useful Links
Download the Free Digital version of Coaches' Planner - NEW edition 2026
Learn about The Business of Coaching programme
Free Essential AI Toolkit – 2 Must-Have Prompts for Coaches
How to secure more coaching clients' free training
Download the 12 ways to get clients now
Rate and Review the Podcast
If you found this episode of Women in the Coaching Arena helpful, please do rate and review it on Apple Podcasts or Spotify.
If you’re kind enough to leave a review, please do let Jo know so she can say thank you. You can always reach her at: joanna@joannalottcoaching.com
Enjoyed This Episode?
Don’t Miss the Next One! Hit subscribe on your favourite podcast app to be notified each time a new episode of Women in the Coaching Arena.
If you are a qualified coach and
the clients aren't consistently
2
:coming in, then it's really easy to
assume that something must be wrong.
3
:Maybe it's your niche isn't right.
4
:Maybe your marketing isn't good enough.
5
:Maybe you need a better
website, another qualification.
6
:But after working with over 200 qualified
coaches over the past four years, I
7
:have noticed something really important.
8
:And most coaches don't struggle
because they're bad at coaching.
9
:I've actually never seen that to be
the case, but they struggle because
10
:the things that actually lead to
gaining those coaching clients are
11
:uncomfortable, not complicated.
12
:But uncomfortable, and that is
what I want to talk about today.
13
:Hello, welcome to Women
in the Coaching Arena.
14
:Whether you are listening on
YouTube or a longtime podcast
15
:listener, I am so glad you are here.
16
:I am Joe Lott, a business mentor
and ICF accredited coach, and I
17
:have helped hundreds of qualified
coaches build coaching and consulting
18
:businesses that bring in clients.
19
:And the most popular question that I get
asked is, can you just tell me how to.
20
:Clients, I would love it to be so simple.
21
:So let's try and break
that down for you today.
22
:When many coaches imagine getting
coaching clients, they often think
23
:about it as a big breakthrough.
24
:So maybe mapping out that
perfect funnel, a big launch.
25
:The perfect niche may be a viral
LinkedIn or Instagram post and expect
26
:something to suddenly change overnight.
27
:And the boring truth is that most coaching
businesses grow in tiny, tiny steps
28
:usually through a series of very specific
actions repeated consistently over time.
29
:Relationships that start to build.
30
:Conversations that finally start to
convert your skills in marketing and
31
:sales that finally start to pay off.
32
:And eventually that brand recognition,
which does take time and skill
33
:to build, starts attracting those
paying clients consistently.
34
:And all of these things, most of
all, take a little bit of courage.
35
:I remember when I first
started my coaching business,
36
:I had no confidence at all.
37
:There was no possibility of me
showing up on social media or
38
:anywhere else for that matter.
39
:I honestly thought.
40
:I could find some other way
of gaining those coaching
41
:clients without being visible.
42
:So I hid behind really busy work,
so my husband and family wouldn't
43
:keep giving me grief as to why
I wasn't making any money yet.
44
:So I kept saying, once I map out
this email nurture sequence, then.
45
:I will start to earn money
once I get this website done.
46
:Once I have a branding photo shoot
and kept making excuses and putting
47
:things in the way that were just
not the right things to do at all.
48
:None of those shiny, wonderful
things brought in income.
49
:What did bring in income is having real
conversations and overcoming that fear
50
:of being visible, showing up online and
showing up in so many other places too.
51
:I also spent so much time learning
every coaching technique that
52
:I could ever possibly consume.
53
:So I would always know how to handle every
type of person or question that might come
54
:my way through building my business and.
55
:Genuinely must have spent
hundreds of hours learning,
56
:coaching, and bearing mind.
57
:I was already a qualified
and accredited coach.
58
:So if you are in that trap of thinking
that the more qualified you are, the
59
:more clients you will get, please
know that that is not always the case.
60
:And if you are in that place, I was also
there only once all of that was ready.
61
:I thought somehow that cue
would start forming at my door.
62
:Looking back, I know that that delayed
things far more than it helped because
63
:coaching businesses often begin long
before everything is done because
64
:spoiler alert, it is never done.
65
:I am years into business
now, and I am still not done.
66
:You are constantly refining, so stop
waiting for it to be perfect and just
67
:get out there and make some progress.
68
:One thing I would really encourage
you to do today if you are avoiding
69
:doing your marketing at all is write
down 50 ways that your ideal client's
70
:life will change because of your work.
71
:Once you have done that.
72
:I honestly think you will
not be able to stop yourself
73
:from marketing your business.
74
:It will help you to shift
from being salesy into being
75
:of service to these people.
76
:So get away from that ego and thinking
your business is about you, and
77
:really tune to your ideal client
who actually needs your help today.
78
:Just yesterday, one of my
clients shared that he gained
79
:10 high paying coaching clients.
80
:In the first two months he's been working
with me, and that was from a zero start.
81
:He had been made redundant a couple
of months ago, and is the main
82
:family breadwinner And stories
like that bring me so much joy
83
:because he needed to make it work.
84
:He needs to bring in that
income for his family.
85
:So he made damn sure it worked, and he
did all of that with no website yet.
86
:Marketing skills that are only
just forming because he's only just
87
:left his job and hadn't done social
media or marketing before, but that
88
:didn't stop him signing clients.
89
:What he did instead was something
that many coaches avoid.
90
:He went through his phone and
started sending voice notes.
91
:Text messages, even calling people
without an appointment that he
92
:hadn't spoken to for a while.
93
:I provided tons of different scripts
to help him get over the barrier of
94
:like, what do I say to these people?
95
:And he actually did it.
96
:And that is where these clients came from.
97
:He also went out there and did an
amazing job, so he's had referrals
98
:from the first few clients already.
99
:He also did gain some clients from his
LinkedIn post, despite the fact he'd
100
:only just started because he was so
clear on who he helps and how he helps
101
:them, that that message really started
to resonate quickly and all of those
102
:things led to those opportunities.
103
:It might sound really simple, and simple
and easy are very different things.
104
:Building a coaching business will be the
best personal development work you ever
105
:do because all of your business is down
to you and the actions that you take.
106
:And I do get how scary it can seem because
it took me a really long time to overcome
107
:all of the fears and start doing this.
108
:We worry about bothering people, we worry
about looking unprofessional, maybe.
109
:Getting it wrong or wasting that one
opportunity to contact their ex-colleague.
110
:Like, if we haven't got our website
ready, what if I've wasted the opportunity
111
:because I've done it too early?
112
:But really the difference between coaches
who sign clients early and those who don't
113
:is simply a willingness to do the hard.
114
:Things, and also the volume
of those things as well.
115
:So please don't do what I did, which
was send one message and then wait
116
:weeks for that person to reply.
117
:Send so many messages that you can't even
remember who you message, because then
118
:at least somebody will reply rather than
getting in your head that you don't like
119
:you and that it was a complete disaster
just up the volume of what you do.
120
:So the first thing you need to
do to be able to do any of this
121
:work is to gain that clarity.
122
:People need to understand
what you help with.
123
:If someone asks what you do and your
answer is vague and they glaze over,
124
:it's really hard for them to think
of someone who needs your help.
125
:But when the message is clear and
specific, then people will start
126
:to join the dots in their heads.
127
:So for example.
128
:I saw a great coach on LinkedIn recently
who helps empty nesters figure out what's
129
:next, and I couldn't help but to tell my
neighbor who's Ha, who has teenage kids
130
:and have just left home about this coach,
despite the fact that I'm also a qualified
131
:coach and I know I could easily help her.
132
:The fact that this person said
empty nester, and my neighbor said.
133
:My kids are leaving home.
134
:I'm an empty nester.
135
:I couldn't help but join
those dots and connect them.
136
:So that is what you are looking to do.
137
:Be so specific that people can't help
but think of someone to refer to you.
138
:That clarity will make it so much easier.
139
:The second pattern is recognition,
so people need to see your work
140
:multiple times before they reach out.
141
:This is why maximizing your warm
contacts in the beginning is so
142
:important because it takes time for
those cold people who don't know you yet.
143
:To start to trust you.
144
:There is recent research to suggest
that people need to spend around seven
145
:hours with you to actually buy from you.
146
:So if you are just posting on social
media once a month, for example,
147
:that's gonna take someone 0.5
148
:of a second of seeing your
posts before they scroll on by.
149
:So you are gonna be waiting
a really long time to reach
150
:that seven hours with someone.
151
:So what you would want to do is build
up what I call shallow marketing,
152
:which is your LinkedIn posts or your
Instagram posts, but also deep marketing.
153
:So things like podcast episodes,
videos, maybe an email list so
154
:people come off that platform
and come further into your world.
155
:Read your emails, read your blogs.
156
:Sometimes people reach out quickly,
but very often someone has been quietly
157
:looking behind the scenes at your work for
months, even years before contacting you.
158
:So that recognition of who you are
can build slowly, but once it's
159
:there, it becomes really powerful
and you will never need to send cold
160
:dms or do any outreach again because
people will start coming to you.
161
:The third pattern I notice is
generosity, and this is my favorite.
162
:It's really simple, but
definitely underutilized.
163
:So again, another thing I talk about
often is paying into the value bank.
164
:So be generous with people online.
165
:So instead of complaining that no one ever
likes your post, go out there and like.
166
:A hundred people's posts today.
167
:Put genuine comments on their post.
168
:Think about how you
can make someone's day.
169
:Today, I listened to a podcast with
Brendan Bachar and he says, every day
170
:he wakes up and thinks, what can I do?
171
:To make someone smile today, and it
sounds a bit cheesy, but it's great
172
:thing to do in the morning and just
think like, how can you surprise someone?
173
:Send them a gift, send them a
card, comment on their post.
174
:It doesn't need to be complicated,
but just do something to.
175
:Be in people's worlds and make
a difference to them, and they
176
:will want to return the favor.
177
:So go out there, support other people,
encourage them, help people to think and
178
:see things differently, and when people
repeatedly find you really helpful.
179
:And also are able to articulate the
problems that they're experiencing.
180
:They will begin to associate
you with being able to help
181
:them with those problems.
182
:Trust is one of the biggest factors
in someone choosing a coach.
183
:So the more you can get to
know someone, the more they
184
:will know, like, and trust you.
185
:The fourth pattern I see is conversations,
coaching businesses are built on
186
:conversations, so talking to people
about what you are actually working on,
187
:asking thoughtful questions, listening
carefully, listening carefully, taking
188
:people on that journey with you and.
189
:It doesn't need to be like the
one person that can definitely
190
:help you with your business.
191
:Think about the fact that many of us know
up to 250 people, so even if your next
192
:door neighbor isn't your ideal client,
they will still know people who are.
193
:So stop waiting to identify that
perfect pool of people who might
194
:be helpful to you and just start
having more conversations generally.
195
:I know about this through my own
experience when I did everything I could.
196
:To avoid doing exactly this isn't
hindsight a wonderful thing.
197
:So I realized finally that
I needed to contact my old
198
:employers and tell them about my
transition into executive coaching.
199
:And I really didn't want to do this,
like maybe you don't want to do this.
200
:I thought I wanted nothing more to do
with them once I'd left that place.
201
:But actually when I finally plucked up the
courage to message somebody that worked
202
:in the l and d team, so actually not the
team that I worked in, she took about
203
:two to three weeks to reply all the time.
204
:I was thinking, oh my gosh, I
never should have done that.
205
:She's probably making fun of me with
all the people in the workplace.
206
:But anyway, she clearly wasn't because
eventually she replied, she agreed
207
:to a conversation and by the end of
that 30 minute conversation, I had
208
:secured 10,000 pounds worth of work.
209
:And that relationship
continued over the years and.
210
:Even so that I started to pass on the
work to my business of coaching clients
211
:when I became too busy to take that on.
212
:So it was so, so worth
taking that scary step.
213
:It was just such enjoyable work, helping
engineers in career transition, doing
214
:talks, teaching LinkedIn, despite the
fact I was just learning LinkedIn.
215
:So the opportunities could be everywhere.
216
:You just need to have those conversations.
217
:So the fifth pattern, this is my
final one, and again, another one of
218
:my favorites is getting proof and.
219
:Proof can take many forms.
220
:My favorite one is case studies.
221
:If you have listened to this podcast
or YouTube channel before, you will
222
:have heard some examples of case
study conversations that I've had.
223
:They are so much more powerful
than testimonials where people
224
:share what a lovely person you
are because people really want to.
225
:See someone that you've worked
with and see if they are the
226
:same type of person as them.
227
:And I know it's not always easy.
228
:My clients always say, well, my
clients won't give me case studies.
229
:And I know it can be much more
tricky depending on if you
230
:are working with corporates or
what type of work you're doing.
231
:But don't generalize.
232
:Like ask 10 people to give you a
case study and one might say yes.
233
:So if that first person said,
no, don't think my people
234
:won't give me case studies.
235
:Try again.
236
:Like lots of my clients
also say, no, sorry.
237
:I really don't feel comfortable
doing that, and others say,
238
:I would absolutely love to.
239
:So don't make those generalizations.
240
:Get out there and try and build those
case studies as much as you can.
241
:One of my favorite examples of this
recently is a client who came to
242
:work with me because of my case
studies, and she said, no one will
243
:ever leave me case studies like that.
244
:How do you get people to say such
amazing things and now she has.
245
:About four or five absolutely
amazing case studies.
246
:I literally watch them and think,
my gosh, that's amazing what change
247
:you've had in that person's life.
248
:And she honestly thought that no one would
ever give her a case study like that.
249
:So I love seeing those beliefs shifted.
250
:So if you're telling yourself any of this
stuff today, then just know that it will
251
:be possible for you to, in summary, the
first thing you want to do is get clarity.
252
:The second is to build that recognition.
253
:Know that you are in this for the
long haul, and it's gonna take time
254
:for people to start seeing your staff
and start recognizing your brand.
255
:Third one is generosity.
256
:Go out there and give until eventually
you will start to receive, have more
257
:conversations, and finally get proof.
258
:Those things done consistently will
create momentum in your business.
259
:That is where your clients will
start to come in more consistently.
260
:Your confidence will grow, seeing their
confidence grow your testimonials.
261
:Case studies will grow.
262
:Word of mouth will start to begin
and suddenly your business will
263
:start to feel very different.
264
:So if clients are feeling slow
right now, it doesn't necessarily
265
:mean you are doing anything wrong.
266
:It just means your foundations
need to be stronger, your.
267
:Volume probably needs to be more, and
that consistency needs to be built in.
268
:Relationships also take time.
269
:Trust takes time.
270
:The work you are doing today will pay
off in three months time, not next week.
271
:So don't throw the baby out of
the bath water if what you've
272
:done now doesn't pay off tomorrow.
273
:If you want to be taken step by step
through the process of building your
274
:business, and that may be a business
that you have had for years and just want
275
:to go back and redo those foundations,
then I have got a:
276
:It's not just a simple plan your year.
277
:It will also take you through why
you want your business, your niche,
278
:your offer, the marketing things like
tracking your numbers, as well as
279
:that yearly planning and reflection.
280
:So do grab that in the show notes.
281
:I hope it's super, super helpful for you.
282
:You can also find the paper copy
on Amazon, so just search for:
283
:Coaches Planner Joanna lot on Amazon.
284
:You can get yourself a copy
posted to you tomorrow.
285
:So I hope today's episode was helpful
and like I always say, trust yourself,
286
:believe in yourself, and be the wise
gardener who keeps on watering the seed.
287
:Microphone (Samson Q2U Microphone):
Thank you so much for listening to this
288
:episode of Women in the Coaching Arena.
289
:I have a mess of free resources on
my website joannalottcoaching.com.
290
:That's Joanna with an A
and Lott with two T's.
291
:joannalottcoaching.com.
292
:And I'll also put links in the show notes.
293
:Let me know if you found
this episode useful.
294
:Share it with a friend and
leave me a review, and I will
295
:personally thank you for that.
296
:Remember to trust yourself, believe
in yourself and be the wise Gardner
297
:who keeps on watering the seed.
298
:Get into the arena dare, greatly and try.