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The Courage Needed to Integrate Technology and Drive Innovation
Episode 10825th November 2025 • The Courage of a Leader • Amy Riley
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Join us as we explore how courageous leadership helps us integrate technology with purpose instead of pressure. We look at leaders who chose clarity over complexity and used vision to guide innovation. Their success came from reconnecting to why the work matters, asking better questions, and shaping tools around real human needs. When we lead this way, we create space for confidence, trust, and momentum. 

We also show how cultures shift when leaders speak openly, encourage small tests, and celebrate learning. Bold, people-centered goals create energy and push teams to think in new ways. We share a simple framework built on clarity, communication, connection, and commitment that keeps us steady when change feels messy. When we act with courage, our teams feel it, and they follow with more creativity and readiness. 

 

Key Takeaways: 

  1. Lead with Purpose - Learn how to anchor any new technology or change in a clear why that brings people with you. 
  2. Build Confidence Through Clarity - Expect tools to land better when you speak openly about what you know, what you don’t, and what matters most. 
  3. Create a Culture That Learns - Why small experiments, curiosity, and honest reflection spark stronger engagement than perfect plans. 
  4. Set Human-Centered Goals - How bold goals tied to human outcomes help people think differently and fuel innovation. 
  5. Use the Four C’s to Stay Grounded – A simple framework you can use the next time change feels heavy. 

 

Resources Mentioned 

Get your FREE Copy of Chapter 11 from Amy’s book, Courage of a Leader, by emailing rachelle@courageofaleader.com – Put “Visionary Chapter” in the Subject Line 

Want a Complimentary Leadership Conversation?  Email rachelle@courageofaleader.com – Put “Courage Conversation” in the Subject Line 

The Inspire Your Team to Greatness assessment (the Courage Assessment) - In less than 10 minutes, find out where you’re empowering and inadvertently kills productivity, and get a custom report that will tell you step by step what you need to have your team get more done.  Get it here: https://courageofaleader.com/inspireyourteam/  

You don't need to have all the answers to lead well. Get your copy of the Clarity Kit for just $17 to learn the five practices to bring more clarity, confidence and courage into your leadership - https://courageofaleader.com/the-clarity-kit/

 

About the Host:  

Amy L. Riley is an internationally renowned speaker, author and consultant. She has over 2 decades of experience developing leaders at all levels. Her clients include Cisco Systems, Deloitte and Barclays. 

 

As a trusted leadership coach and consultant, Amy has worked with hundreds of leaders one-on-one, and thousands more as part of a group, to fully step into their leadership, create amazing teams and achieve extraordinary results.   

Amy’s most popular keynote speeches are:  

  • The Courage of a Leader: The Power of a Leadership Legacy  
  • The Courage of a Leader: Create a Competitive Advantage with Sustainable, Results-Producing Cross-System Collaboration 
  • The Courage of a Leader: Accelerate Trust with Your Team, Customers and Community 
  • The Courage of a Leader: How to Build a Happy and Successful Hybrid Team 

 

Her new book is a #1 international best-seller and is entitled, The Courage of a Leader: How to Inspire, Engage and Get Extraordinary Results. 

http://www.courageofaleader.com  

https://www.linkedin.com/in/amyshoopriley  

 

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Transcripts

Amy Riley:

Welcome to the Courage of a Leader podcast.

Amy Riley:

This is where you hear real life stories of top leaders achieving

Amy Riley:

extraordinary results, and you get practical advice and

Amy Riley:

techniques you can immediately apply for your own success. This

Amy Riley:

is where you will get inspired and take bold, courageous

Amy Riley:

action. I'm so glad you can join us. I'm your host. Amy Riley,

Amy Riley:

now are you ready to step into the full power of your

Amy Riley:

leadership and achieve the results you care about most.

Amy Riley:

Let's ignite the courage of a leader.

Amy Riley:

Welcome to the Courage of a Leader podcast. I'm your host.

Amy Riley:

Amy Riley, leadership development consultant,

Amy Riley:

executive coach, keynote speaker and author of the courage of a

Amy Riley:

leader, how to inspire, engage and get extraordinary results.

Amy Riley:

Today we're diving into how courageous leaders integrate

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technology and innovation, not just to keep up, yet to lead

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intentionally and boldly in this era of rapid change. By the end

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of this episode, you'll have a framework for courageous

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innovation, stories of real leaders who've done this well,

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and two special offers to help you apply these ideas within

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your team or organization. Courage has always been central

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to great leadership, and in today's world where technology

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evolves faster than most organizations can, Courage looks

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different. In my book, the courage of a leader, I share

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four distinct types of courage. Every leader needs, the courage

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to be authentically you, the courage to say what needs to be

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said, the courage to trust the legacy and the courage to be

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bold and create the extraordinary. When it comes to

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innovation and technology, that fourth pillar, the courage to be

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bold and create the extraordinary becomes your

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compass. I've worked with leaders across many industries,

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from manufacturing to pharma, who tell me, the technology is

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not the most challenging part. It's getting people comfortable

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with change. That's hard. That's where courage comes in.

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Courageous leaders don't just implement technology, they use

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it to create extraordinary results, a practical immediate

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question to ask yourself, Where do I need to be bolder so my

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team can move forward with more confidence?

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I'll say that again. Where do I need to be bolder so my team can

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move forward with more confidence. It's a great one to

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ask yourself regularly in chapter 11 of the courage of a

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leader, be a visionary, even if you don't think you are. I

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remind us that every leader has the capacity to cast vision. A

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visionary leader doesn't Chase Tech Trends. They connect

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innovation to purpose. One of my clients, a regional bank

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president, learned this the hard way. Their first digital

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transformation failed because they started with the tool, not

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the full truth, they implemented a new mobile platform without

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first deeply understanding what customers actually needed. When

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they stepped back and reconnected to their purpose,

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which was helping people feel financially confident,

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everything changed to give their customers clarity around

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spending patterns, upcoming obligations and long term

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implications of those, they implemented smart

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categorizations, visuals of spending trends, forecasted

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balances and upcoming cash flow alerts their customers wanted to

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feel like they were making informed decisions and seeing

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momentum, so the app included relevant insights, goal

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trackers, habit streaks, milestone celebrations and more.

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They rebuilt their digital strategy around that purpose and

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customer engagement tripled. Courageous leaders always start

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with, why not? What a practical immediate action to take before

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approving or launching any technology, pause and ask, what?

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Meaningful difference will this make for people? What meaningful

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difference will this make for people in the courage of a

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leader chapter nine, build the ultimate corporate culture. I

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explain that culture is built when we engage both the head and

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the heart at a high level, what you're going to achieve engages

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the head and why you're doing it engages the heart. This is

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especially true during times of technological change.

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I once worked with a global food company preparing to automate

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part of its production line before introducing the robotics

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plan, the COO stood before hundreds of employees and said,

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Here's what this means for all of us, greater safety, fewer

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repetitive injuries, more time for creative problem solving and

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more products produced here in this plant, that one message

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shifted the energy in the room. Fear turned into curiosity. Then

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they were more ready to hear from the robotics vendor, when

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leaders connect innovation to human benefit, Courage grows to

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build a culture that embraces innovation. One, communicate the

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purpose clearly. People don't rally around a process. They

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rally around a purpose. Two, empower experimentation. One

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retail company I worked with created innovation Fridays,

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where anyone can test an idea. One small experiment, a chat box

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to answer HR questions, saved hundreds of hours and boosted

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morale. Three model learning and curiosity. A VP I coach sends a

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monthly here's what I learned about technology this month.

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Note, they've become a favorite across the organization, and

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others are chiming in. Here's what I learned, right? Oh, I

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didn't know that one either number four, celebrate courage,

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not perfection. Recognize risk takers and learners. Courage is

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contagious when leaders celebrate it. In chapter 15, go

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for extraordinary. I talk about setting bold people centered

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goals. Being bold doesn't mean chasing every tech trend.

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It means putting out goals that are so audacious that they

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require your people to think and act differently and perhaps

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leverage technology in more ways. One nonprofit I worked

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with set a goal to eliminate administrative drudgery so staff

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could spend 80% of their time with clients that bold, human

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centered aspiration led to process automation digital

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forms, and importantly, it re energized people. When

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innovation goals focus on human outcomes, not just the technical

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outputs, the results are exponential. Here's a practical

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framework, inspired by the courage of a leader, four

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pillars for bringing courage into your innovation work,

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clarity. Be clear on the why? What's the vision behind this

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technology? What's the purpose? How will it benefit you? Your

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teams, your customers, communication. Say what needs to

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be said. Transparency builds trust and speeds innovation. Say

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what you know, say what you don't know. Say how you know

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each individual can contribute the value they provide.

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Connection, engage your people early, ask questions. Make

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innovation a shared adventure. Connect and allow for co

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creation. Incorporate their ideas, learn and evolve

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together. And finally, commitment, stay bold when

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things get messy, extraordinary outcomes require persistence.

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Stay committed, even when it becomes uncomfortable. Keep the

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4c front and center for yourself and for those around you. Okay,

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a few quick takeaways to anchor the learning. Innovation

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succeeds when it's driven by purpose, not tools. People

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follow clarity and courage, especially in times of change.

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Cultures that explore, experiment and learn outpace

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those that protect and hesitate.

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Bold, human centered goals, unlock extraordinary outcomes.

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The Four C's, clarity, communication, connection and

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commitment make innovation sustainable. Here's my challenge

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to you, when the next wave of change comes, pause before

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reacting and ask, What would courageous leadership look like

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right now? Would it mean saying what others hesitate to say,

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trusting your people more than your plan setting a bolder

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vision you already have the courage of a leader, the

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opportunity is to live it more intentionally, and because

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courage grows through learning and reflection, I have two

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special offers for you today. Offer one free chapter. Get a

Amy Riley:

complimentary copy of chapter 11. Be a visionary, even when

Amy Riley:

you don't think you are. Email Rachel at courage of a

Amy Riley:

leader.com, that is R, A, C, H, E, L, L, E at courage of a

Amy Riley:

leader.com and put visionary chapter in the subject line, and

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she'll get a copy out to you. Offer two a complimentary

Amy Riley:

leadership conversation. If your organization is facing

Amy Riley:

technological change, I'd love to support you again. Email

Amy Riley:

Rachel at courage of a leader.com. That's R, A, C, H,

Amy Riley:

E, L, L, E. At courage of a leader.com. With courage

Amy Riley:

conversation in the subject line to schedule a 30 minute call

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with me. I'm offering these because we need courageous

Amy Riley:

leaders right now. Be the courageous leader your team

Amy Riley:

customers and stakeholders deserve. Find your way to

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implement what I've shared today. Take advantage of these

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two special offers I'm sharing exclusively with podcast

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listeners. Technology will continue to evolve. The tools

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will change, the platforms will change, yet courageous

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leadership that's timeless. So lead with clarity, speak the

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truth and courageously go for extraordinary until next time.

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Be bold. Be authentic, be courageous.

Amy Riley:

hank you for listening to the Courage of a Leader podcast. If

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you'd like to further explore this episode's topic, please

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reach out to me through the courage of a leader website, at

Amy Riley:

www dot courage of a leader.com I'd love to hear from you,

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please take the time to leave a review on iTunes that helps us

Amy Riley:

expand our reach and get more people fully stepping into their

Amy Riley:

leadership potential. Until next time, be bold and be brave,

Amy Riley:

because you've got the courage of a leader. You

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