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The polite audience (and why you should avoid it)
Episode 20119th December 2022 • Irresistible Communication • Dr. Michael Gerharz
00:00:00 00:02:54

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Be polite, sure, but not politeness might not even be what the other party is looking for …

Read more thoughts on the art of communicating week-daily at https://michaelgerharz.com/blog

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Have you ever sat in a totally boring presentation but ended

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up clapping your hands anyway?

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Clearly, the applause wasn't well-deserved but you clapped anyway.

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But why?

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Out of peer pressure?

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Or pure relief that finally it's over?

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Out of politeness?

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Well, it may be polite but the problem with undeserved applause is that the

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speaker doesn't get a chance to grow.

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She doesn't get to feel the consequences of a bad performance.

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She gave her speech, everyone clapped, case closed.

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Everything's fine.

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But what if her goal actually wasn't to get a good round of applause but

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to really change her audience's minds?

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To anchor her message in the minds of her audience?

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She won't be able to verify that it worked.

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At least not easily.

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For example, was the customer's decision for or against the

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project based on the presentation?

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Was it her speech that led to more employees adopting the new work

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culture or was it something else?

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When direct feedback is missing, things like that are just hard to tell.

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As a leader, you should encourage your team to provide honest feedback

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and deal with it graciously.

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As a group, you should agree to give honest feedback.

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As an audience member, sure, be polite, but also help the speaker grow.

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Especially if that's what she's looking for.

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And that's the crucial point.

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As a speaker, you should be the driving force yourself.

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If you are looking to make change happen, then question yourself and

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encourage your audience to be honest with you and to give you honest feedback.

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Find out who honestly tells you whether your talk is actually great.

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And then, go make a leap change things and next time deliver a talk that has

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the potential to change the world.

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