This episode is a little different—Hannah McGinty interviewed host Wendy Kidd for her podcast, Outsmart the Hustle, and they’re cross-posting the conversation so both audiences can hear it. Wendy doesn’t typically share her personal journey or businesses on The NonProfit Nook, but she opens up here to illustrate why systems matter for nonprofits and small businesses. They discuss the importance of systems in nonprofit and small business operations, exploring how effective systems can create freedom, consistency, and improve client experiences. Wendy shares her journey from event planning to empowering business owners through her venture, Boss Level Engaged, and offers insights into identifying and implementing systems that work.

Takeaways

• Running a nonprofit is hard, but you don't have to do it alone.
• Good systems create freedom, consistency, and breathing room.
• Systems should protect your creativity, not stifle it.
• A discovery call helps identify the systems that need improvement.
• Sales processes are crucial for cash flow management.
• Client experience includes onboarding, managing, and offboarding.
• Internal systems are often overlooked but essential.
• Systems help communicate expectations and hold people accountable.
• Effective systems reduce stress and emergencies.
• Asking for help is a sign of growth and strength.

Links

Outsmart the Hustle: https://podcasts.apple.com/us/podcast/outsmart-the-hustle/id1778756447

https://www.bosslevelengaged.com/services-for-nonprofits-nonprofitnook

https://thenonprofitnook.com/

https://www.youtube.com/@BossLevelEngaged

https://www.instagram.com/thenonprofitnook/

https://flodesk.com/c/G0H0UB

Chapters

• 00:00:00 Introduction to The NonProfit Nook
• 00:00:00 Wendy Kidd's Journey
• 00:00:00 The Importance of Systems
• 00:00:00 Implementing Effective Systems
• 00:00:00 Empowering Through Boss Level Engaged
• 00:00:00 Conclusion and Call to Action

Mentioned in this episode:

Enji

Benevolate