An all-star client-facing cast joins for a roundtable discussion on making tough decisions that protect the client's best interests, as well as having difficult conversations with clients, customer service, core values and ethical considerations in healing, learning and discovery markets.

Host: Brian Moore

Guests: Tim Spence, Sam Jackson, Scott Allen, Jane Everett, Kat DiPietro and Craig Puccetti

Want to learn more about BSA? Visit bsalifestructures.com.

Feedback? Email bmoore@bsalifestructures.com.