In this week’s episode, I share the ways that I can support you and your small business.
I specialise in promoting small businesses on Amazon. I know Amazon is not for everyone. So I wanted to share why I work on this platform, and the advantages I believe it offers small businesses. I am not affiliated in any way with Amazon, these are just my honest, professional opinions.
Listen in to hear me share:
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Welcome to the Bring Your Product Ideas to Life podcast, practical advice
Speaker:and inspiration to help you create and sell your own physical products.
Speaker:Here's your host, Vicki Weinberg.
Vicki Weinberg:Hi.
Vicki Weinberg:So today I wanted to record a quick episode, um, to talk about
Vicki Weinberg:something that I've been thinking about sharing for a while now.
Vicki Weinberg:So you might have thought in the past perhaps, um, about working
Vicki Weinberg:with me, and if you haven't by the way, that's absolutely fine.
Vicki Weinberg:Um, and as you might know, I can help you with creating your product to
Vicki Weinberg:sell, in all aspects of that, and also about selling your product on Amazon.
Vicki Weinberg:Um, however, I do know that lots of people aren't keen on Amazon, particularly
Vicki Weinberg:for those who support small businesses.
Vicki Weinberg:And in the past I've had people not want to work with me or decline invitations
Vicki Weinberg:to come onto this podcast because of the fact that I help people sell on Amazon.
Vicki Weinberg:First of all, I want to say, this is okay.
Vicki Weinberg:Genuinely I'm not offended.
Vicki Weinberg:And I do agree that if something goes against your principles,
Vicki Weinberg:then you shouldn't do it.
Vicki Weinberg:I mean, I do exactly the same with other things, so I do completely understand.
Vicki Weinberg:So if you've been thinking of working with me, you might actually be put off
Vicki Weinberg:by the fact that I work with Amazon.
Vicki Weinberg:Well, not with them as such.
Vicki Weinberg:Um, Amazon is a platform that I'm extremely familiar with and I support
Vicki Weinberg:people to get started and grow on it, mainly because I have so many years
Vicki Weinberg:of experience working on Amazon and it is not the easiest of marketplaces.
Vicki Weinberg:I know it's not.
Vicki Weinberg:But I also know that for me, something that might take someone else half an
Vicki Weinberg:hour, I can sometimes do in five minutes.
Vicki Weinberg:So I do believe that what I offer is a really valuable service.
Vicki Weinberg:But the thing is I also support small businesses.
Vicki Weinberg:I also shop for small businesses, and I don't think these two
Vicki Weinberg:things are necessarily exclusive.
Vicki Weinberg:I still think that for some products and some businesses, and I say some because I
Vicki Weinberg:don't think this is the same for everyone.
Vicki Weinberg:Amazon offers a really good opportunity.
Vicki Weinberg:Um, for example, loads and loads of people shop there.
Vicki Weinberg:You possibly shop there yourself.
Vicki Weinberg:In fact, I'm, I'm thinking lots of us probably do.
Vicki Weinberg:I certainly do, um, because people trust Amazon.
Vicki Weinberg:Uh, you know, it's a trusted platform probably, you know, you might have
Vicki Weinberg:your card details saved on there already, which makes it really, really
Vicki Weinberg:quick and easy to make a purchase in just a click or a couple of clicks.
Vicki Weinberg:Very few of us want to put our details into a random website and
Vicki Weinberg:one that, you know, we don't know.
Vicki Weinberg:So you might come across a small brand, for example, and think I'd love to buy
Vicki Weinberg:from them, but is this website secure?
Vicki Weinberg:Is there a padlock?
Vicki Weinberg:I haven't heard from them?
Vicki Weinberg:Will it come?
Vicki Weinberg:Um, I actually had a really bad experience just before Christmas buying
Vicki Weinberg:from a website that I'd never heard of.
Vicki Weinberg:And I have to say it has put me off a little bit.
Vicki Weinberg:Um, basically what happened in case you're interested is I ordered something
Vicki Weinberg:and it did turn up okay, which was good.
Vicki Weinberg:Um, but then it was broken and I contacted them and I didn't get
Vicki Weinberg:a refund, I didn't get a reply.
Vicki Weinberg:They told me they were going to send me a re um, a replacement.
Vicki Weinberg:They haven't.
Vicki Weinberg:And in the end, luckily I paid via PayPal when I was able to go
Vicki Weinberg:through PayPal to get a refund.
Vicki Weinberg:You know, I submitted everything, all the pictures that I'd sent
Vicki Weinberg:to the, the um, brand, I sent them to the, directly to PayPal.
Vicki Weinberg:And they said, yes, it doesn't sound right.
Vicki Weinberg:And they just gave me my money straight back, which was brilliant.
Vicki Weinberg:But as you can imagine, it's a little bit of stress and um, you
Vicki Weinberg:just, something you just don't need.
Vicki Weinberg:Um, and it has put me off shopping with websites that I've never heard of.
Vicki Weinberg:But for most of us, Amazon feels really secure.
Vicki Weinberg:Most products will be delivered the next day.
Vicki Weinberg:If you do have an issue, it's super easy to get a refund or to return the
Vicki Weinberg:item, you know, so, so for lots of reasons, you know, people shop there.
Vicki Weinberg:I have to say as well, as an aside, if I did want to shop from a small
Vicki Weinberg:brand now and I couldn't find them on Amazon, um, I would also look on Etsy.
Vicki Weinberg:Because Etsy is obviously a great marketplace for, for small brands, so
Vicki Weinberg:just putting that out there as well.
Vicki Weinberg:Amazon is certainly not the only place that I would shop with small
Vicki Weinberg:businesses or that I would suggest that small businesses list their products.
Vicki Weinberg:And selling on Amazon isn't the same as trying to get people over to your
Vicki Weinberg:website in a good way, in my opinion.
Vicki Weinberg:Because if your product is what people are looking for, it can be a lot easier
Vicki Weinberg:to convert them into buyers than on Google, for example, as they are usually
Vicki Weinberg:on Amazon to shop in the first place.
Vicki Weinberg:So yes there is some SEO involved in getting it right.
Vicki Weinberg:So I've spoken so many times about how if you decide to list your products on
Vicki Weinberg:Amazon, you really need to do it well.
Vicki Weinberg:You need to have a great product listing.
Vicki Weinberg:You need to have fantastic images.
Vicki Weinberg:And importantly, you need to make sure your listing contains all
Vicki Weinberg:of the terms that people will be searching for if they're looking
Vicki Weinberg:for a product like yours on Amazon.
Vicki Weinberg:And of course, once people are on Amazon, there are tools and strategies
Vicki Weinberg:you can use to help traffic to your listing, for example, paying for traffic.
Vicki Weinberg:Um, this isn't what this episode is about, but I will say, um, because I've said
Vicki Weinberg:this before, I might as well say it again.
Vicki Weinberg:If you decide to list your products on Amazon, you will need to do something
Vicki Weinberg:to get people over your listing.
Vicki Weinberg:It honestly isn't enough just to get your, a great listing put up there.
Vicki Weinberg:You do have to do more.
Vicki Weinberg:Um, that's completely off topic.
Vicki Weinberg:However, I don't, I feel it's worth mentioning because I say it all the
Vicki Weinberg:time and I feel like it's one of those things I just can't say enough.
Vicki Weinberg:So also if you decide to sell on Amazon, you can use Amazon fba, so fulfilled
Vicki Weinberg:by Amazon, which means that you can offer prime delivery to customers, which
Vicki Weinberg:means that Amazon can store your product and ship it out for you, and they can
Vicki Weinberg:most likely pack and dispatch orders faster than you can if you even want to.
Vicki Weinberg:All be it at a bit of a cost.
Vicki Weinberg:It means that delivery and even returns are pretty easy
Vicki Weinberg:and quick for the customer.
Vicki Weinberg:There's no arguing if they want to send something back.
Vicki Weinberg:Um, you might remember on a podcast episode last year, um, Cara spoke
Vicki Weinberg:about making the buying experience as easy as possible for the customer.
Vicki Weinberg:And I'll be honest, I couldn't really agree more.
Vicki Weinberg:Yet it'll cost you as a seller a little bit more to you to be fullfield by
Vicki Weinberg:Amazon, but it might be worth it if it helps customers buy from you and of
Vicki Weinberg:course if you've got the margin to do so.
Vicki Weinberg:Because I fully appreciate that um, not everyone will.
Vicki Weinberg:And finally you can sell globally.
Vicki Weinberg:So there are Amazon marketplaces all over the world.
Vicki Weinberg:I think I counted 18 at the last count, but I actually think it might be 19 now.
Vicki Weinberg:Um, it grows really fast.
Vicki Weinberg:So there were plenty of opportunities for expansion.
Vicki Weinberg:I always suggest starting off selling in your own country, or at least only in one
Vicki Weinberg:marketplace, which ever one you choose as that makes the logistics a bit simpler.
Vicki Weinberg:And then once things are up and running, you can look at expanding.
Vicki Weinberg:Now when Amazon, um, just as an aside, it's much easier to sell in Europe,
Vicki Weinberg:for example, without paying all the duties because there are sort of
Vicki Weinberg:things you can do within Amazon to keep all your stock in the UK and, and
Vicki Weinberg:fulfill European orders using that.
Vicki Weinberg:And, um, it gets around lots of the paperwork and the fees that are, that are
Vicki Weinberg:needed, if you were going to send your product in bulk to Europe, for example.
Vicki Weinberg:Um, again, that's an aside.
Vicki Weinberg:If you want to talk to me about that in more detail, you can just get in touch.
Vicki Weinberg:Um, but yeah, that's just a little bit about why I think for some
Vicki Weinberg:companies and some products, Amazon is a great opportunity.
Vicki Weinberg:As I said before, I don't think it's right for everyone, and I would
Vicki Weinberg:never, ever try and talk you into it.
Vicki Weinberg:In fact, if I'm honest, I'm more likely to try and talk you out of
Vicki Weinberg:it because I'm nice and I'm polite.
Vicki Weinberg:Ultimately, I want you to succeed, and if I don't think Amazon is the
Vicki Weinberg:right place for you or your product, I will politely tell you that, and I
Vicki Weinberg:will tell you the reasons why, because as I've said before, It's not an
Vicki Weinberg:easy marketplace to get started on.
Vicki Weinberg:A lot of work goes into it.
Vicki Weinberg:You're going to have to spend some time or some money, or possibly
Vicki Weinberg:both to do it really well.
Vicki Weinberg:And I wouldn't want to suggest that you do that unless I thought
Vicki Weinberg:there was a, you know, you had a really good chance of succeeding
Vicki Weinberg:and, and of your product selling.
Vicki Weinberg:Um, I should say again, that doesn't, you know, that does take time and money.
Vicki Weinberg:And you're not going to do amazingly well overnight.
Vicki Weinberg:Some people do, but fewer and fewer.
Vicki Weinberg:Um, I have lots of episodes on selling on Amazon, and you can listen to all
Vicki Weinberg:my reasons for this over there, so I won't sort of say everything again here.
Vicki Weinberg:What I will say is I do offer a strategy session where I can research whether
Vicki Weinberg:there's a market for a product like yours on Amazon, and I will share that with you.
Vicki Weinberg:And I would also.
Vicki Weinberg:If I feel like there is potential for your product on Amazon, exactly what's involved
Vicki Weinberg:in setting up launching your product on Amazon and how to do it really well.
Vicki Weinberg:Of course that means that you could spend a few hundred pounds with me
Vicki Weinberg:to find out that actually I say I don't recommend you doing it, but I
Vicki Weinberg:still think that's much better than spending a lot more money plus a lot
Vicki Weinberg:of time finding this out after you've done all the hard work getting set up.
Vicki Weinberg:So what I mean here is I don't want you, you know, spend all that time and effort
Vicki Weinberg:getting set up on Amazon and then just finding, actually I'm not making any
Vicki Weinberg:sales and it's because this marketplace is completely saturated, or because
Vicki Weinberg:there's another seller who's been on there for 10 years and you know, they're
Vicki Weinberg:just getting 99% of the sales for that particular niche or wherever it is.
Vicki Weinberg:So ultimately, I guess I see my goal as helping you to understand
Vicki Weinberg:whether Amazon might work for you.
Vicki Weinberg:Making it clear what's involved, simplifying it as much as possible
Vicki Weinberg:because it isn't simple, and then helping you either to get started selling on
Vicki Weinberg:Amazon or to optimize what you have on Amazon already to sell even more.
Vicki Weinberg:So, in other words, I'm not here to tell anyone including you that
Vicki Weinberg:you should be selling on Amazon.
Vicki Weinberg:But if you want to sell, if you want to sell on Amazon or you want to even think
Vicki Weinberg:about, okay, could this be an opportunity for me, you know where to come for help.
Vicki Weinberg:Um, you can go to my website, which is vicki weinberg.com.
Vicki Weinberg:You can send me an email, which is vicki @vicki weinberg.com.
Vicki Weinberg:That's Vicki with an I.
Vicki Weinberg:You can find me Instagram.
Vicki Weinberg:Um, you can find me everywhere.
Vicki Weinberg:And the links to contact me as always will be in the show notes for this episode.
Vicki Weinberg:So I appreciate this is a very short episode.
Vicki Weinberg:They can't all be long, can they?
Vicki Weinberg:Um, and it's only so long I'm sure you want to hear my voice for, but
Vicki Weinberg:I did think this was a useful one to record because I, I do know, I am aware
Vicki Weinberg:that sometimes people go, oh, well I'd quite like to work with her, but
Vicki Weinberg:then again, she does work with Amazon.
Vicki Weinberg:Um, just to reiterate, I'm not affiliated with them in any way.
Vicki Weinberg:The way I see it is if this is something that you are interested in, um, I
Vicki Weinberg:have a lot of experience and I can often do things quicker and simpler
Vicki Weinberg:than it would be for you to figure it yourself, um, it's the way I see it.
Vicki Weinberg:I'm just offering a service, and if you're interested, then that's brilliant.
Vicki Weinberg:And if you decide, you know what, Amazon isn't for me for whatever
Vicki Weinberg:reason, that's great too, because as I say, it definitely isn't going
Vicki Weinberg:to be the right place for everyone.
Vicki Weinberg:So thank you so much.
Vicki Weinberg:Um, this is my first solo episode of 2023, but obviously I have a lot more to come.
Vicki Weinberg:If there is anything in particular you'd like me to cover, any questions
Vicki Weinberg:you have for me, um, as always, you can just send them over and,
Vicki Weinberg:um, yeah, that would be great.
Vicki Weinberg:I always love to know what you would like to hear me talking about.
Vicki Weinberg:So I'm going to close out this very short episode now and, um, I will
Vicki Weinberg:speak to you again in a few weeks.
Vicki Weinberg:Thank you so much for listening right to the end of this episode.
Vicki Weinberg:Do remember that you can get the full back catalogues and lots of free resources
Vicki Weinberg:on my website, vicki weinberg.com.
Vicki Weinberg:Please do remember to rate and review this episode if you've enjoyed it,
Vicki Weinberg:and also share it with a friend who you think might find it useful.