Why are customer success professionals with great experience still getting rejected for interviews?

In this episode, I'm sharing the three biggest shifts happening in today's hiring market that most job seekers are completely missing. I'll explain why experience alone is no longer enough, the common job search strategies that are quietly holding you back, and what hiring managers are actually looking for when they review your resume.

You'll walk away with a completely different perspective on why your applications are being overlooked and what needs to change to start getting interviews again. If you are ready to stop blending in and position yourself as the candidate companies are actually searching for, hit play and let’s dive in.

And if you're ready to stop relying on outdated job search advice, apply for coaching HERE and let's build a strategy that works in today's market.

00:52 – Why having more experience isn't what lands CS interviews anymore

04:03 – The hiring shifts that quietly changed what companies expect from CSMs

07:42 – Why being a great CSM is no longer enough to get hired

10:10 – Why referrals aren't as reliable as they used to be in today's job market

11:09 – The resume mistake that makes you look like every other candidate

14:04 – Why sending more applications could actually be hurting your job search

FREEBIES & RESOURCES:

🛎️ Actively looking for a job in Customer Success or plan to in the near future? Apply for 1:1 Coaching with me HERE

🛎️ Optimize your resume for Customer Success jobs to land consistent interviews with my FREE Training: https://customer-success-career.captivate.fm/resume

🛎️ Learn how to sell yourself as the best candidate & walk into your next Customer Success job interview with confidence with my FREE Training: https://customer-success-career.captivate.fm/sellyourself

🛎️ Learn how to Master Behavioral Interviews with my FREE Training: https://customer-success-career.captivate.fm/behavioral

CONNECT WITH ME:

❤️ Let's be LinkedIn friends: www.linkedin.com/in/carly-agar/

💭 Got any questions? Send me an email at [email protected]

HEAD TO THE SHOW NOTES: https://customer-success-career.captivate.fm/episode131

FOLLOW & REVIEW:

Are you loving the podcast? I'd appreciate it if you could take a few seconds to do these two things:

👉🏻 Hit the FOLLOW button so you don't miss out on any new episodes when they drop

👉🏻 And either leave a review on Apple Podcasts or let me know your thoughts by leaving a comment over on Spotify!

This helps me reach more customer success pros who need these insights.

Thanks for tuning in to the Customer Success Career Coach podcast! I'll catch you next week.

New episodes drop every Wednesday!

Mentioned in this episode:

If you want to learn how to land interviews and stand out in a crowded market, join me on Thursday, July 30th, for a free, live masterclass, How to Land Interviews for Competitive Customer Success Jobs: https://customer-success-career.captivate.fm/landinterviewslive