Talking about money with clients can be super awkward. But here’s the thing, the real problem might not be the clients, it could be you! In this episode, Shaun and Rebecca discuss their experiences and approaches to navigating these tricky money conversations with clients. They also share their new Interior Design Client Questionnaire tool that makes those money talks a lot less awkward.
In this episode, they discuss:
How to have less awkward conversations with clients about money and budgets
Starting budget conversations early to avoid surprises later
Clients often have outdated information about costs, based on what their family members paid in the past
Examples of clients being disappointed when the actual project costs are much higher than they expected
Interior design client questionnaire with over 100 questions to guide client discussions
Strategies to screen out clients with unrealistic budgets early on
Tips for staying calm when clients react to unexpected prices and how to educate them on costs
