In the latest episode of The Manufacturers Network Podcast, Lisa Ryan dives into the world of roofing and construction with an expert in the field, Heidi Ellsworth, the president of Roofers Coffee Shop. With over 30 years of experience in the industry, Heidi shares invaluable insights, addressing crucial topics such as inclusivity and diversity, safety, and the roofing industry's future. Join us as we explore the key takeaways from this enlightening conversation.
Key Themes:
1. Inclusivity and Diversity:
The roofing industry recognizes the importance of inclusivity and diversity in retaining employees. Understanding different cultures and providing inclusiveness through bilingual efforts and translators is crucial for fostering a supportive work environment.
Lesson Learned: Companies are investing in English as a second language training, leadership training in Spanish, and utilizing technology for effective communication, emphasizing the value of understanding and catering to diverse workforce needs.
2. Safety and Employee Retention:
Safety is a significant concern, especially for immigrant workers. Companies are actively promoting a culture of safety through education and involving employees' families in safety discussions. This approach not only ensures a safe work environment but also contributes to enhanced employee retention.
Lesson Learned: Efforts to prioritize safety and involve employees in safety protocols are pivotal for creating a positive and long-lasting work culture.
3. Attracting Young Talent:
Initiatives such as SkillsUSA incorporating roofing competitions and curriculum into trade schools aim to make the roofing industry a viable career option for younger generations. The industry is actively working to attract young talent by showcasing the opportunities and potential for growth within roofing and construction.
Lesson Learned: By investing in programs that appeal to younger generations, companies can proactively contribute to building a skilled workforce for the future.
4. Technology Advancements:
he roofing industry is undergoing a technological transformation. From adopting project management software and drones for roof inspections to incorporating AI for instant quotes and upcoming robotics for shingling roofs, technology is revolutionizing the way business is conducted within the industry.
Lesson Learned: Embracing technological advancements is essential for staying competitive and efficient in a rapidly evolving industry.
5. Work Flexibility and Gratitude:
Flexibility in work schedules, remote work policies, and a culture of intentional gratitude and appreciation for employees have been key factors in improving business and industry involvement. The focus on work-life balance and gratitude has positively impacted employee morale and productivity.
Lesson Learned: Prioritizing work flexibility and expressing gratitude towards employees can significantly enhance individual and organizational well-being.
Fun Facts:
Heidi Ellsworth's commitment to the roofing industry stems from its family-oriented nature and her passion for sharing the stories of the people and families within it.
- Contractors in the roofing industry stand up for their crews and promote a culture of respect and care for their workers.
The Roofing Alliance works with construction management schools across the country and holds a student competition in which undergrad or graduate construction management students compete as if they own their own roofing company.
- Gen Z students are encouraged to consider roofing careers due to high earning potential and entrepreneurial opportunities.
Heidi Ellsworth's insightful conversation illuminates the importance of inclusivity, safety, technological advancements, and employee well-being in roofing and construction. As the industry evolves, companies must embrace diversity, prioritize safety, leverage technology, and foster a culture of gratitude and flexibility to thrive in a competitive landscape. Tune in to The Manufacturers Network Podcast for more engaging discussions and expert insights on the dynamics of various industries.
