From time to time in our daily lives, we get into difficult conversations, such as when we ask for a promotion or end a relationship. Such conversations, though seemingly ordinary, leave us feeling anxious and put us in a dilemma. So, what should we do in difficult conversations? This book ‘Difficult Conversations: How to Discuss What Matters Most’ can give you the answer. This book is the product of fifteen years of research by the Harvard Negotiation Project and has been an international bestseller since its publication.