Most coaches think they need a website, a bigger audience or months of content before they can sign a client. In this episode, I share exactly what I would do if I had to get my first five coaching clients all over again, using the lessons I’ve learned from building my own business and helping hundreds of qualified coaches do the same.
Timestamps
00:00 - What I’d Do Differently
03:00 - The 30-Person List
06:30 - Five Free Sessions
09:00 - Your First Paid Client
12:00 - The Social Media Myth
14:00 - One Honest Conversation
17:00 - Your First Five Clients Plan
Whether you’ve just qualified as a coach or you’ve been stuck trying to attract clients for longer than you’d hoped, this episode will give you a practical, step-by-step plan to help you stop overthinking and start building momentum.
Sometimes the simplest actions create the biggest breakthroughs. Your first clients don’t come from having everything perfect. They come from having the courage to start.
Take the CEO Scorecard to find out where your business needs the most attention right now.
Useful Links
Learn about The Business of Coaching programme
Download the Free Digital version of Coaches' Planner (NEW edition 2026)
Free Essential AI Toolkit – 2 Must-Have Prompts for Coaches
How to secure more coaching clients' free training
Download the 12 ways to get clients now
Rate and Review the Podcast
If you found this episode of Women in the Coaching Arena helpful, please do rate and review it on Apple Podcasts or Spotify.
If you’re kind enough to leave a review, please do let Jo know so she can say thank you. You can always reach her at: [email protected]
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If I lost everything tomorrow, my audience, my email list, all of
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:everything I've built so far, and I had
to get my first five coaching clients
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:from scratch, what would I actually do?
4
:Honestly, the answer even surprised
me because it's not social media,
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:it's not registering my business,
and it's not building a website.
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:If we haven't met before, I'm Jo Lott, a
business coach who helps qualified coaches
7
:get clients with honesty, not hype.
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:And today I am giving you the
most practical episode that
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:I think I have ever recorded.
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:The question, how do I get clients,
keeps most coaches up at 3:00 in the
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:morning, and honestly, the answer
isn't always complicated because there
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:is so much noise out there telling
you to do things that don't really
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:matter for your stage of business yet.
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:So let me start with something that
might feel a bit uncomfortable.
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:Here's what I wouldn't do.
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:I would not build a website right away.
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:Your website is not going to get
you clients when no one knows
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:you exist, and it takes a long
time to get found by Google.
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:When I first started, I made this mistake,
obviously thinking the website was gonna
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:be the magic cure to having a business.
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:I also, though, wouldn't spend
three months choosing a niche,
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:and I know I go on about niching
a lot and it really does matter.
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:You don't need this perfectly
figured out before you start.
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:You need to just start with some
sort of idea, and your niche will get
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:clearer through real conversations.
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:Clarity really does come from taking
action, not thinking about your
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:niche again and again and again.
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:Definitely don't create a course.
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:I see coaches do this all the time.
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:They hear about passive income, but
they haven't signed a single client.
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:They have maybe no audience at all,
and they spend all of their time
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:building a 12-module online program.
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:For who?
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:Like, we don't even know who your ideal
client is yet, and if it's a really
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:vague course title, no one will buy it.
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:I also wouldn't spend
money on ads at this stage.
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:You are throwing money at a problem that
you haven't really understood yet until
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:you really have the foundations in place.
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:So if I had to start over as a coach,
and this is day one, what would I do?
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:Day one, let's start on a niche
that I want to actually begin with.
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:Really commit to that ideal client.
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:Niching is really a love letter to your
ideal client, and if you don't want to
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:commit to your ideal client, then why
should they commit to working with you?
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:That is the danger of not
niching, that therefore you're not
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:committed to your ideal client, and
therefore they don't commit to you.
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:So there is actually a
danger in not niching.
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:Okay, so day one, we're finding out
a niche that we want to begin with.
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:Let's move to week one,
the 30-person list.
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:So first week, I would then
create an offer so I have
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:some idea of what I'm selling.
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:That might sound like a big chore and
a big deal to create an offer, but it
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:really doesn't need to take that long.
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:It doesn't need to be absolutely perfect.
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:You're just getting a rough idea.
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:Then I would stop planning, day
two, and talk to real humans.
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:Yep, that is really it.
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:That is the strategy
that I would begin with.
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:My very first paying coaching
client found me through a blog
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:that I'd written on the Life Coach
Directory about imposter syndrome.
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:She then connected with me on
LinkedIn and basically said,
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:"I've just read your article.
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:It's exactly what I'm feeling.
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:Can we talk?"
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:So one blog, one conversation, and
that was what it took to get my
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:first ever paying coaching client.
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:But before even worrying about blogging,
if I were to do it all over again, with
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:hindsight, I would sit down and really
write that list of 30 people that I know.
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:Not 30 potential clients, just 30 people.
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:They could be your next-door neighbor,
they could be former colleagues, parents
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:from the school gates, people from outside
of my coaching course, old friends,
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:anyone who knows my name and would
actually be open to a message from me.
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:I would send every one of them a message.
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:Not a sales pitch, but just
a genuine human message.
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:Maybe something like, "Hi
Sarah, I hope you are well.
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:I wanted to let you know that
I recently qualified as a…"
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:insert what type of coach you are, "And
I'm looking for a few people to work with.
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:If you know anyone who is new in role
or struggling to delegate or needs to
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:up their leadership skills, I would love
it if you would pass on my details."
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:So that is an example, if I was
a leadership coach, as to what I
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:would say to people that I know.
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:You don't need to use fancy marketing
language like limited spots.
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:Just tell people what you
are up to at this stage.
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:Yes, there is more to marketing, and
we will do that eventually, but at the
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:beginning, just realize you can't hide
behind your computer screen forever.
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:Here's what may happen
from your 30 people list.
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:Maybe 20 people actually reply.
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:Maybe five say, "Actually, I might
be interested in this myself."
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:Maybe three people say, "My friend was
just talking about wanting to work with
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:a coach or struggling with X, Y, Z."
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:And suddenly you have real conversations
with people who are already warm
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:because they have already been warmed
up by you over the last 20-plus years.
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:The 30-person list that gets
your first coaching clients,
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:most people skip this step.
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:They think, "I don't want to
bother people," or, "None of my
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:friends will pay for coaching."
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:But here's the thing, you
are not asking them to pay.
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:You are asking them to think of
someone else that they know, and people
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:really genuinely love to help you.
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:They do, you just have to ask and
have that great relationship that I'm
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:sure you have built up over the years.
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:I know this works because I
see it regularly in my program.
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:Laura, one of the coaches I work with,
got her first paying client directly
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:from her market research calls, not
from Instagram, LinkedIn, a webinar.
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:She did this process and had genuine
conversations with people, and it was
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:so good that actually the person at
the end of that market research call
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:said, "Actually, can I hire you?"
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:So your first clients are
just one conversation away.
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:Okay, let's move on to weeks two
and three, five taster sessions.
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:So from those conversations, I would
offer five free taster sessions.
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:I know some of you are saying,
"But Jo, I don't want to coach for
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:free," and I really do believe we
shouldn't be coaching for free.
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:But in those early days, just
give away those five free coaching
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:sessions because what they will give
you is practice with your coaching
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:with real humans, not with coaching
buddies who have been on your course.
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:Testimonials, most importantly.
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:Just ask at the end, "Was that helpful?
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:Would you mind sharing
a quick testimonial?"
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:Most people will say yes, or you
could even make it a condition
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:of your five free sessions.
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:This is one per person, by
the way, not giving one person
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:five, unless you really want to.
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:And now that you have that social
proof that isn't your mum saying
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:you're brilliant, then you will
gain confidence because there is
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:nothing, honestly nothing, that
builds your confidence faster than
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:coaching a real person and watching
the real impact that you can have.
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:That moment that they go quiet and
you can really see them processing
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:everything, you get a shift and
they notice that maybe they're
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:better than they thought they were.
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:But here is the sneaky one.
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:Some of those free sessions will often
turn into paying clients, not because
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:you pitched them at the end, but
because they experienced how good you
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:were and because they ask for more.
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:Free coaching is a phase, not an identity.
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:So here is the reframe for you.
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:Free is that phase.
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:It's not an identity.
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:You are not a free coach.
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:You are a coach who is strategically
using free sessions to build
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:proof and build momentum.
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:Set a number, five is plenty, and when
those five are done, you move to paid.
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:No guilt, no stress, no debating it.
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:That is the way it will be.
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:Okay, so let's move on to
weeks three and four now.
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:So you have done some free sessions,
you've got some testimonials, you've had
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:some real breakthroughs with real people.
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:You now know your coaching works.
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:Now it's time to charge.
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:I personally wouldn't
start at my full rate.
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:I would start at a rate that I feel
excited to receive for my coaching, but
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:confident enough that I can actually say
out loud, because then it removes all of
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:the pressure for both you and for them.
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:You can say, "I'm offering my
first three paid clients a reduced
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:rate while I build my practice.
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:This rate won't last.
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:It's specifically for the first
few people who work with me."
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:That's not desperate.
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:That's actually smart pricing.
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:And I will tell you exactly what I
charged my very first coaching client.
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:So I had set my rate at six sessions for
£600, and she negotiated me down to £550
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:for the six sessions, which was gutting,
but also so very exciting that she was
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:serious enough to make me a counteroffer.
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:So I obviously said yes, because 550
from my first ever paying client,
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:it felt like winning the lottery.
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:It was, like, the best moment when my
husband came home, and I could say, "I
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:finally got my first paying client."
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:So here is the thing that
blows my mind about that story.
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:That same client, five years on, has just
joined my Business of Coaching program.
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:She originally came to me to
work on her imposter syndrome.
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:She was working in HR at the time and
had absolutely no plans to become a
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:coach or to leave her employment, but she
worked through that imposter syndrome,
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:left that job, went to another job, and
now has eventually trained as a coach.
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:And five years later, she has come back
to me to build her coaching business.
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:So it's such a joy that I now get to
continue that relationship with my
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:first-ever paying coaching client.
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:And the interesting thing is she's
really surprised when I then told
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:her very recently that she was my
first-ever paying coaching client,
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:because she said, "You were amazing."
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:And obviously the whole time I
was feeling imposter syndrome,
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:like who am I to be your coach?
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:Because she's amazing.
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:So she overcame her imposter
syndrome, and so did I.
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:So your first clients really matter.
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:They will be your champions for
the rest of your business life.
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:She also sent lots of other
clients my way as well, so it
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:really is a full circle moment.
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:So don't feel like you have to
go in with charge your worth,
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:charge all this big pricing.
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:If you are needing your first client,
yes, for sure, charge something, but
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:don't feel like whatever price you set now
needs to be the price that you end up at.
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:Okay, so you now may be thinking,
hang on, what about social media?
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:What about creating content?
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:So here is my honest take.
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:Yes, social media matters, but not as
much as you think in the first month.
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:We can often think that we'll put out that
post and everyone will come queuing at the
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:door, but I'm here to say that most of the
time, sadly, nothing happens when you put
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:out your first LinkedIn or Instagram post.
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:You need to usually do that a
lot of times for a lot of months
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:for it to really, really work.
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:Social media is what I
call shallow marketing.
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:People see your name, they get
familiar with seeing your name in their
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:feed, and they look for a long time
usually before they are ready to buy.
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:And if you only post on social media
and don't have real conversations,
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:you will often be posting into a
void for months And I can say that
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:because this is a mistake that I made.
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:So I didn't create a list.
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:I didn't initially tell all of
the people that I knew what I did,
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:because I didn't want anything to do
with all of the people that I knew.
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:I wanted to kind of secretly have
this anonymous business on LinkedIn.
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:Nobody I knew was on LinkedIn,
so it was brilliant for me.
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:I had 50 connections, that was
all when I started on LinkedIn.
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:I now have 20,000 connections
on LinkedIn, which is insane.
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:So I posted into this void hoping
that my friends and family wouldn't
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:see, five days a week for six
months, and got zero clients from it.
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:And I was really frustrated, wondering
if it was all a waste of time.
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:But then, finally, six months in, like
buses, three people came along at once in
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:that same week, all saying some sort of
version of, "I've been reading your posts
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:for ages, and I think I need your help."
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:So it took six months of consistency
before that turned into an actual
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:conversation, which turned into a client.
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:So yes, social media works, but you need
to know that usually it is a slow burn,
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:and you often need to be having direct
conversations in the meantime while you
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:build up your trust on social media.
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:Okay, so now let's talk about my
fifth ever coaching client, because
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:this one changed everything for me.
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:This was finally the point
where I did my list and actually
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:got in touch with real people.
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:So I plucked up the courage to
contact someone in the learning and
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:development team at my previous employer.
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:I didn't pitch her at all.
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:I didn't have any idea what I was
doing, and I literally told her that.
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:I said, "I'm just starting my business.
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:I have no idea how coaches get into
organizations, but I would love to
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:understand what you actually buy in."
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:That was all I said.
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:She took two weeks to reply,
which was excruciating, while I
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:convinced myself that everybody
was laughing at me in the office.
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:But eventually, she had a call with me,
and I was so enthusiastic about the work
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:I was doing and about coaching and all
of the changes that I was seeing with
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:the clients that I was having, like
practice clients at the time mostly.
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:But she got excited, too.
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:I do think your emotions are contagious.
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:And she told me that she had just
secured a large amount of government
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:funding to support some engineers who
were being made redundant And within
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:weeks, I was completely in there.
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:I had over 100 coaching sessions.
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:I held probably 10 plus, maybe 20 group
workshops with everything from CV to
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:interview confidence, what do I actually
want in my life, such varied topics.
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:And in all honesty, I felt
completely unqualified for this.
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:I had trained as an executive coach.
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:I did the ILM Level 7 in Executive
Coaching, and this was all career
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:coaching, so it was totally different.
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:I didn't know anything about LinkedIn
other than me practicing on there a
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:little bit to get jobs or anything.
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:Like, I had never done that type of work.
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:So I was totally thinking, "Oh
my goodness, can I do this?"
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:Especially when I always had a limiting
belief that I couldn't do training and
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:group work, 'cause I always used to
think that I was too shy to lead a group.
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:By this point, I was like, "Yes, I will
grab the opportunity, and then I will
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:learn how to fulfill that opportunity."
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:So I just learned on the job, and
it turned out to be one of the most
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:amazing experiences of my business.
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:The different people that I got
to work with taught me so much
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:about resilience and starting over.
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:I got paid to learn all of that
while having a huge impact on
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:people So when I tell you to think
beyond one-to-one coaching, that
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:came from one honest conversation
with one person in my network.
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:That was all.
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:So you don't always need a big strategy
to move to selling to organizations.
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:You often just need to reap the
rewards and build relationships
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:with people that you know already.
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:So there you go.
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:There is your first five clients
without all of the stress.
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:You don't need a website, you don't
need ads, you don't need six months
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:of content planned in advance.
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:So as a recap, day one, niche or
get a general direction of travel.
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:Week one, you're gonna create a quick
offer, then create your 30-person
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:list, send some genuine messages.
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:Weeks two and three, offer five
free taster sessions and gain some
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:testimonials, and the remaining of week
three and four, set your first program
280
:rate and just start charging something.
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:Throughout, you can build your presence
on social media, but just don't put
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:the pressure on yourself thinking that
that has to get a quick result in your
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:first month of business because whilst,
yes, it does happen, and you may have
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:heard the case study I've just published
from Andy, who did get a client from
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:his first ever LinkedIn post, but that
is exceptional rather than the norm.
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:So just know that, and
don't be hard on yourself.
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:So your homework this week is
to write that list of 30 people.
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:Just list them out.
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:Don't think, "They're no use to me.
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:They're not my ideal client."
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:You don't even have to
message them right now.
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:Just write their names down because
once they are on paper, you will
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:start to slowly, slowly gain the
courage to reach out, I promise.
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:This is for your first five
paying coaching clients.
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:Yes, it's messy.
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:Yes, you haven't got a real
business strategy in place, and
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:you will eventually want that.
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:Some people are happy
to go the messy route.
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:Some people do like to do it step
by step with solid instructions,
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:and I completely get that as a real
person who loves following the steps.
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:So do go out there if you can,
take these steps, but if not,
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:please do take the CEO scorecard.
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:This will help you figure out
which area of your business needs
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:the most attention right now.
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:You will leave with a personal result
knowing which stage of business you
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:are at and what to focus on first.
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:You will find the link in the
show notes and description below.
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:If you know a coach who wants more clients
and needs to hear this, I would love
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:you to share this episode with them.
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:This episode may get them unstuck.
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:So I will see you again soon, and like
I always say, trust yourself, believe
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:in yourself, and be the wise gardener
who keeps on watering the seeds.