Avoid wasting your hard-earned money and start optimizing your campaigns efficiently. In this episode, Regina Bellows, Executive Director of our sister agency, StarterPPC, dives deep into helping a unique client - a farm selling exotic fruits. She provides insights on identifying higher purchase intent keywords, adjusting match types, and using metrics such as Click Share to improve campaign performance.
With the help of this expert advice, learn about the challenges of messy keyword research so that you can make informed decisions while improving your campaign’s performance!
This video is from StarterPPC’s YouTube channel, check it out if you want to maximize ad spend & achieve better results with a smaller budget:
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0:00 Stop Wasting Money: How to Analyze Keywords for Effective Ad Campaigns
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18:53 Interesting column to help with keyword research
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Hey everyone, Regina
here with starter PPC.
2
:Join me.
3
:We're going to look through
an inbound search campaign.
4
:We're going to see if there's anywhere
we can cut costs, make the campaign
5
:a little bit more efficient, get it
to stop wasting money and, hopefully
6
:reallocate some of the budget to
the better performing keywords.
7
:So let's begin.
8
:this is one of our clients
and they are actually a farm.
9
:It's unique, but they sell a
subscription to exotic fruit.
10
:They also have exotic fruits.
11
:Gift boxes, and they also
have a nursery right now.
12
:We're just going to be looking
at the fruit keywords in
13
:the inbound search campaign.
14
:since they are an e commerce company,
most of the budget is spent on the
15
:shopping network in other campaigns.
16
:But the.
17
:Inbound search campaigns are usually
the ones that require the most manual,
18
:heavy lifting to get them to, become
optimized and working appropriately.
19
:so right now I just have the last 30 days
pulled up and I'm looking at all keywords.
20
:So keyword status all,
and then I put a cost.
21
:So I only want to see the
keywords that have spent at
22
:least 1 within my date range.
23
:Cause I just want to filter through any.
24
:irrelevant data, it's not spending
enough to really even matter.
25
:so you can see here that we're
using exact match keywords.
26
:fun fact, when we first started,
we were using broad match.
27
:Then we ended up moving to phrase match.
28
:And then we ended up
moving to exact match.
29
:We didn't really know what
to expect with a farm type.
30
:business model.
31
:And it turns out that there are a lot
of people out there that just want
32
:to look up pictures of fruit and have
no intention of actually buying them.
33
:The problem with keyword
campaigns is the algorithm will,
34
:it's going to waste your money.
35
:It's going to go out and it's going
to see that, there's a huge amount
36
:of people searching for fruit.
37
:and it's going to try to, bid on all of
those placements, And even if you tell it,
38
:Hey, I want you to maximize conversions.
39
:You can't really trust Google care, right?
40
:You can not really rely on those
automated bidding strategies.
41
:That much because Google has a more
incentive to, fill those placements
42
:for those, keywords like exotic papaya
fruit that person probably has very
43
:little intention to actually buy fruit.
44
:But Google loves to fill those placements
because if it can get the click, it
45
:gets to, collect its commission, right?
46
:So you just have to make sure that it's
not wasting money, especially if you're
47
:using those automated bidding strategies.
48
:so we ended up switching to exact
match after a while of trying the
49
:broad match and then the phrase match
because we wanted to rein it in, right?
50
:Rein the algorithm in.
51
:We don't want it to bid on things
that are just people looking up
52
:fruit information or fruit pictures.
53
:We want people that are
like wallet in hand.
54
:I want to buy some fruit
on the internet, right?
55
:that's what we're trying to identify.
56
:And that's why we are restricting it.
57
:And we're saying, Hey, exact match.
58
:This is the most strict type of
keyword we want you to go after.
59
:search terms where users are searching
for something that is very similar,
60
:almost synonymous to this phrase,
that's what exact match means.
61
:I'm going to sort by cost and I actually
want to see more data than this because
62
:this is only 340 in the last 30 days.
63
:Again, this is not a big money spender
compared to our other campaigns.
64
:the client is spending,
under 5, 000 overall.
65
:Because, at starter PPC, we
manage, businesses that have
66
:budgets of 5, 000 or less.
67
:but even still within that small
budget of 5, 000 or less, this search
68
:campaign is spending, Not as much
as the, shopping campaigns, but
69
:it's still spending money, right?
70
:So I'm just going to pull up all time
data so I can see as much as I can.
71
:I can see that overall in this
campaign, 2, 000 has been spent.
72
:all of it in, since summer of 2023.
73
:So a few months ago, and
here's some of our old broad
74
:match keywords that we paused.
75
:so I'm just going to see what we can see.
76
:So the one that's spending the
most is exotic fruits delivery.
77
:second most fresh exotic fruits is
spending the second most, which is
78
:little more than half the amount
that the main keyword spent.
79
:this is very interesting.
80
:So exotic fruit delivery indicates
that somebody has their wallet
81
:in their hand and they're asking
for fruit to be purchased on the
82
:internet and delivered to their door.
83
:And the click through rate on this one
is 17%, And then fresh exotic fruit.
84
:has some purchase intent, right?
85
:Somebody is looking
for fruit that's fresh.
86
:So they're probably not just looking
for images, and they're probably not
87
:just looking for information, but maybe.
88
:But because they're not saying I
want it delivered to my door, it has
89
:a slightly lower purchase intent.
90
:And so you can see that the click
through rate here is only 5%.
91
:416 clicks on this one,
400 clicks on this one.
92
:So we have plenty of data to get a good
average on that click through rate.
93
:And this is what happens, you guys.
94
:People search for something.
95
:The sponsored search
results are at the top.
96
:The organic is at the bottom.
97
:Someone who has an intent to buy
is more willing to click on an ad.
98
:They're going to be fine with dealing
with those sponsored search results.
99
:And someone who is not interested
in buying, they're looking up
100
:fresh, exotic fruit for some other
reason, those are going to be more
101
:likely to skip over the sponsored
section and go right over to the.
102
:organic search results because
they're looking for articles or maybe
103
:they're even going to click over
to the images and look for images.
104
:Let's just, to see what is the conversion
rate on these conversion rate, so we
105
:have a slightly higher conversion rate
even on the exotic fruits delivery one.
106
:So 0.
107
:7.
108
:2 percent on exotic fruits delivery
and fresh exotic fruits is 0.
109
:5%.
110
:Now, if you guys are going, Oh my gosh,
these conversion rates are very low.
111
:Just keep in mind that this
is not the only ad that most
112
:people interact with, right?
113
:So probably what's happening
is the conversions.
114
:If there's to add interactions, one
from the search campaign, one from the
115
:shopping campaign, the algorithm is
attributing most of that conversion
116
:to the shopping campaign and only a
small amount to the search campaign.
117
:data is not really relevant in judging the
business model as a whole, or using that
118
:conversion rate as a benchmark for this
business, we would have to go to the all
119
:campaigns view and look at the account
holistically to try to determine that.
120
:and actually even better is to look
at the actual conversion rates of
121
:the website from Google analytics.
122
:So that you're not relying
on Google's attribution and
123
:their ability to track users.
124
:but we can at least compare two
keywords to each other, right?
125
:0.
126
:72 up here, 0.
127
:5.
128
:The click through rate is insane.
129
:And so that's going to result in, a ROAS.
130
:Oh, okay.
131
:This is interesting.
132
:So the ROAS on exotic fruits delivery
is actually lower than the ROAS, return
133
:on ad spend for fresh exotic fruits.
134
:Even though these two
numbers are different.
135
:So what could be the difference?
136
:Okay, cost per click is higher on
this one and lower on that one.
137
:That makes sense, right?
138
:This is going to be
higher purchase intent.
139
:So it's going to be higher competition.
140
:how much data are we dealing with here?
141
:Okay.
142
:So we're dealing only with three
conversions here and two conversions
143
:here that have been attributed to
those keywords into this campaign.
144
:So we don't have a lot
of data to work with.
145
:I think what we should do is dig
into this a little bit further.
146
:Fresh fruit delivery, exotic fruit
box, passion fruit delivery, dragon
147
:fruit delivery by passion fruit tree.
148
:We can dig into all of this.
149
:if I sort by conversion
value divided by cost.
150
:Fresh Fruit Online Delivery has
one conversion at a very high ROAS.
151
:Passion Fruit Delivery has two
conversions at a pretty high ROAS.
152
:So we would like to spend
more money on this one.
153
:It's only spent 86.
154
:because it's more specific
passion fruit delivery.
155
:Someone definitely wants to buy that.
156
:Okay.
157
:I think what we should do is keep
all this in mind, head over to the
158
:search terms and see what we can see.
159
:This type of keyword
research is very messy.
160
:You guys have to sometimes.
161
:You feel like you're going in circles.
162
:You're going back and
forth between keywords.
163
:You're going back and
forth between search terms.
164
:You're pulling up all data.
165
:You're pulling up last three months.
166
:You're pulling up different columns,
you're sorting, you're unsorting.
167
:and so it's messy and, there's no right
or wrong way to do it, but I'm going
168
:to show you how I think through it.
169
:so let's.
170
:See what we can see here.
171
:Okay.
172
:So I'm going to sort by cost.
173
:So the search terms, this is what the
user is actually searching for, right?
174
:And it matches up with a keyword.
175
:So we told it to go after
fresh exotic fruits and the
176
:algorithm bid on exotic fruits.
177
:And this is the search term that
has spent the most amount of money.
178
:Wow, by far.
179
:The next closest one has
spent 97 instead of 119.
180
:and yet it's received zero
conversions that have been attributed.
181
:162 clicks and not a single conversion.
182
:So this is a prime example
of the algorithm seeing.
183
:Tons of people looking for exotic fruit,
deciding it matches up with our keyword.
184
:Even though we've chosen
exact match, right?
185
:It's just ignoring the
word fresh and fresh.
186
:In my opinion is the only part of that
keyword that indicates purchase intent.
187
:Because if someone's searching for exotic
fruit, they probably just want to read
188
:about or see pictures of exotic fruit.
189
:If they're searching for fresh exotic
fruit, that means they're actually
190
:looking for fruit that's fresh, right?
191
:So they're probably looking to
buy it, or at least they're much
192
:more likely to be looking to buy.
193
:and yet, because the amount of people
searching for exotic fruit is so
194
:vast compared to fresh exotic fruit,
the algorithm just takes liberties.
195
:It goes, I know they want the exact
match, but it's close enough, especially
196
:considering how big this market is.
197
:I swear, that is how the algorithm thinks.
198
:Because it's close enough, especially
considering how big our opportunity is
199
:over here, how big the market size is.
200
:it's continuing to waste money
here without a single conversion.
201
:even though we're using an
automated bidding strategy.
202
:Okay.
203
:Exotic fruit box.
204
:Second most spend.
205
:It has 1.
206
:52 conversions attributed to it.
207
:the cost per click is higher, which
makes sense because someone looking for
208
:a box is a much higher purchase intent.
209
:And, This is.
210
:1.
211
:53 ROAS, Hi there.
212
:Quick interruption.
213
:Do you know the main thing that
prevents small business owners from
214
:getting their Google Ads account
into a position to grow and scale?
215
:Budget.
216
:A lot of businesses, especially
those that are just starting
217
:out, have limited budgets.
218
:And so because of this, they're turned
away by most ad agencies because most ad
219
:agencies have minimum budget thresholds
that they're willing to work with.
220
:So what happens is the business owners
end up learning Google ads themselves.
221
:And the problem with that is
that most of the advice online is
222
:geared towards larger accounts.
223
:And the advice doesn't have any of those
strategies or tricks that can kickstart
224
:the algorithm into giving a small
account a leg up over larger competitors.
225
:So it often just doesn't work.
226
:And the business just ends up
losing money month over month.
227
:If this sounds familiar
starter PPC can help.
228
:We offer Google ads management services
that are designed for accounts that
229
:have between 1000 and 5, 000 budgets.
230
:Because all of our clients are just
starting out, we've come up with ways to
231
:keep our management fees significantly
lower than most agencies, because
232
:we know that every dollar saved on
management fees just goes towards
233
:the ad budget, which is going to help
the algorithm gather speed and power.
234
:So if you're serious about growing your
business and you'd like a team of Google
235
:ads experts to help you without breaking
the bank, check us out at starter PPC.
236
:com.
237
:Okay.
238
:Back to the video.
239
:Okay.
240
:So we're looking at two conversions.
241
:At least it's not one Double the data.
242
:Woo.
243
:153 is not bad for ROAS.
244
:what we're seeing in this account is that
if we're getting a ROAS around 180, that's
245
:a MER of I think that's a MER of 400.
246
:ROAS.
247
:being 152 is really not bad because
that's going to equate a really high Mer.
248
:and this company gets a lot of
returning customers because they have
249
:a subscription box so that Rose really
doesn't have to be that high in order
250
:for the business to be profitable.
251
:It's a good business model.
252
:Y'all should start a farm.
253
:okay.
254
:So here again, exotic fruit.
255
:Oh my goodness.
256
:Another 90 towards the same
keyword as the top one.
257
:Only this one's plural and this one's not.
258
:So we have to add both of these together,
an extra 98 clicks to the wasted spend.
259
:Oh, and here we have one conversion
at 167%, which sounds great until
260
:you factor in the fact that this
top keyword is the exact same.
261
:keyword and that brings
that row as way down.
262
:yeah, I'm very skeptical about this.
263
:I think that what we need to do is dig
into this keyword, fresh exotic fruit.
264
:So I'm going to add a filter and
say keyword text contains or I guess
265
:let's do equals fresh exotic fruits.
266
:We'll just look at this data.
267
:Alright, so overall this
keyword has spent 295.
268
:That we can see, right?
269
:Google doesn't share with us all search
term data, which is very frustrating.
270
:and out of that almost 300, we
have one conversion at a row as
271
:conversion value divided by cost of 0.
272
:51 again, I'm looking at all time
data here, there's 32 versions of the
273
:same search term, rare, exotic fruit.
274
:It's just completely
ignoring the word fresh.
275
:And at the bottom you can
compare, the, Okay.
276
:Cosmic it's actually getting a ROAS.
277
:That's exactly the same as
the total campaign ROAS.
278
:So I was expecting it to
drag the total campaign down.
279
:But it's actually not dragging
the total campaign down.
280
:so I'm not sure whether we
should pause this or not.
281
:My suspicions are if the other
keywords can Spend more, they
282
:will be able to optimize.
283
:And since they have a higher purchase
intent, we could probably make a
284
:higher row as on them over time.
285
:Let's look at some different
date ranges just to double check.
286
:Whenever you're deep diving
like this, it's always best
287
:to look at a few date ranges.
288
:I always do all time.
289
:Most recent three months, that type
of thing again, total campaign 0.
290
:51, 12 conversions in
total that we can see,
291
:So now that I've removed the filter for
cost is greater than 1, I can see that
292
:there is a little bit more wasted spend.
293
:So this is the real
ROAS for this one is 0.
294
:49, whereas the campaign is 0.
295
:51.
296
:So it is indicating, that it's
dragging the average down.
297
:And if we stop going after it, there's a
chance that the average will drag upwards.
298
:if the other campaigns are getting
a slightly higher row as I think
299
:this is my biggest indicator.
300
:What I'm usually looking for is it
dragging the overall row is down.
301
:If so, let's try turning it off
for two weeks and see how it does.
302
:let me show you an interesting column
that I think will help in your keyword
303
:research is this click share column.
304
:So when you're considering whether you
want to pause a keyword, the question
305
:is, can all the other keywords do better?
306
:And part of that question is how.
307
:Much of the total volume for that keyword.
308
:The total search volume is
currently being taken up.
309
:Can you easily shove more money into
the other search terms, the other
310
:keywords and, or are you maxing out all
those other keywords and it's going to
311
:start getting expensive to use them.
312
:so the click share column shows
you, click share is the clicks you
313
:received on the search network divided
by the estimated maximum number of
314
:clicks that you could have received.
315
:For that keyword, how often your
product is clicked depends on your
316
:ads target, targeting settings,
budget approvals, statuses, bids,
317
:and the quality of your product data.
318
:So the fresh, exotic fruits.
319
:it has a vast market.
320
:So we're going after less than 10%.
321
:That's as low as it'll show you,
of the total market for that one.
322
:Whereas passion fruit delivery,
we're already going after 12%,
323
:but that's still pretty low.
324
:if it was more like 80%,
I would be hesitant.
325
:I would be like, I don't know if
we can shove more money into that.
326
:because we're already at 80 percent of the
total amount of searchers every month, and
327
:it's just going to start getting really
expensive to get that remaining 20%.
328
:Exotic fruit box.
329
:based on this click share, huge
market and a lower purchase intent,
330
:especially considering Google
is just ignoring the word fresh.
331
:And, see if the budget for this campaign
can, the keyword that's spending the
332
:second most amount of money reallocate all
this budget essentially to all the other
333
:keywords and see if it's going to, make
the ROAS trend upward over time, which I
334
:suspect it will, since we just determined
that the ROAS for this keyword is slightly
335
:lower than the average for the campaign.
336
:that's my conclusion here.
337
:I think we can try pausing that keyword.
338
:I love the word delivery.
339
:I'm not sure how I feel
about the word box.
340
:It does indicate someone's looking
for a product though, so I'll leave it
341
:for now, but it's not very specific.
342
:if someone's looking for a specific type
of fruit, that's going to be always going
343
:to be a higher conversion rate, but it's
also going to be probably more expensive.
344
:So We'll have to see how it
does after pausing this keyword.
345
:I want to do just 1 thing at a time.
346
:So we'll do this for a week or 2.
347
:See if the row starts trending
upward in this campaign and
348
:then we'll do this again.
349
:So all right.
350
:Thank you for watching.
351
:I hope that this was informative.
352
:I know sometimes managing keywords
can be a little bit anxiety producing
353
:because you have to take some risks,
especially when you have limited data.
354
:You have to think logically about
whether the keyword has purchased
355
:intent or how the algorithm is.
356
:Thinking about this keyword based
on the market size, or like we just
357
:discovered how the algorithm is just
ignoring parts of the keyword that
358
:are the most important part, like
the word fresh, because oftentimes
359
:the data isn't super conclusive, and
so you have to take some chances.
360
:but I think that with the data we
found, we are using some education,
361
:backed, guesswork here and I'm going
to pause it and we'll see how it does.
362
:Okay.
363
:Thanks for watching.