In this episode of the Six Star Business podcast, we bring together two guests with vast experience in two very different industries: one with marketing and and the other in people performance in large organisations.  It’s always fascinating to discover the different views and experiences people have and bring them together.

In this episode we cover:

05:00 - the correlation between customer satisfaction and an organisation’s profitability and growth

10:30 - the struggle with google reviews and 5 star reviews to boost credibility

22:00 - the true hero in a business’s success

27:20 - why a business leader or owner needs to align their purpose and vision

Plus, Chris talks about the Pirate Code, and how that can serve us well.  Then Geoff explains how Employee Engagement is not correlated scientifically to an organisation’s performance.  Just think about that: given the amount we invest into engagement and yet there’s no scientific or proven correlation!  Geoff explains what is the true measure of internal 5 star reviews and how it relates to performance.

This is one episode that you don’t want to miss, and you can learn so much from these two superstar guests.

Here is where you can find some additional information on both guests:

Geoffrey Wade

www.onirik.com.au

https://www.linkedin.com/in/geoffreywade/

https://calendly.com/geoffrey-wade/zoom-30min

Chris Bantock

https://www.linkedin.com/in/chrisbantock/

www.agencylocal.co.uk 

Check out our previous episode here.

The purpose of the Mission Activated podcast is to inspire people with the stories of people who are activated on their mission, and are living a life of purpose, passion and alignment. Being in business is not just about money: it's about bringing our genius and our gifts to the world to impact others.

If you'd like to get in touch please contact us at contact@6starleaders.com