This book is for anyone who wants to improve their communication, relationships, and professional lives. Whether you’re job hunting, parenting, selling products and services, working with difficult people, or you simply want to better understand what motivates human decision-making, you will find some useful insights here. Chances are if you listen to or read this one, you’ll find advice you can use in nearly every single conversation, so don’t miss it!

Goodreads: https://www.goodreads.com/book/show/26156469-never-split-the-difference?from_search=true&from_srp=true&qid=PqrLkap6t2&rank=1

Audio production by Graham Stephenson

Episode music: Caprese by Blue Dot Sessions (www.sessions.blue).