The Business of Kindness: Why Empathy at Work Isn’t Soft — It’s Smart (with Jamie Graceffa, Founder of Kind Cards)

Episode Description

What if kindness wasn’t just a “nice to have,” but a game-changer for performance, retention, and workplace culture? In this powerful episode of Empowered & Out, host Jonathan Barbe sits down with Jamie Graceffa — founder of Kind Cards, author of Career Control, and thought leader in HR, learning, and inclusion — to explore what kindness really means at work and how it can transform the way we lead, communicate, and connect.

Together, they unpack:

• Why kindness looks different at work versus in our personal lives
• The difference between being nice and being kind
• How kindness directly impacts engagement, retention, and business results
• Simple, actionable ways to bring more kindness into your workplace — starting today
• How being gay became Jamie’s gift for empathy, inclusion, and connection
• The story behind Kind Cards and how they’re helping teams elevate the employee experience

This isn’t a fluffy conversation — it’s a masterclass in how intention, empathy, and action can redefine success.

✨ Connect with Jamie:

Website: getkindcards.com

Follow: @GetKindCards on Instagram, LinkedIn, TikTok, X, and Facebook

💡 Connect with Jonathan & Empowered & Out: https://linktr.ee/empoweredandout

Join the Patreon community for bonus episodes, early access, and coaching tools: patreon.com/empoweredandoutpodcast

🎧 Until next time — Stay Empowered, Stay Out, and keep building the life and career that reflects all of who you are — and lead with kindness every step of the way.