You can be a good leader, care deeply about people and still create an experience you never intended. That’s the uncomfortable territory between what we say, what we believe we do, and what other people actually experience. In this first episode of Leadruption, Emma Last explores the Say–Do Gap, the slightly more painful Say–D’oh Gap, and why our intentions don’t always protect us from our impact.

In this episode, we explore:

• The difference between the Say-Do Gap and the Say-D’oh Gap, and those moments when our leadership behaviour doesn’t quite match the leader we think we are.
• The contradictions that show up around trust, challenge, wellbeing, consultation, freedom,and boundaries, including the things we can all say with complete conviction while behaving rather differently.
• Why good intentions aren’t enough if the lived experience of our leadership is creating stress, disengagement, lower performance, or an erosion of trust.
• Why the gap between intention and impact can affect not only people and culture, but also reputation, relationships, and whether people ultimately choose to stay.
• Two questions worth sitting with: Where in your leadership might you be judging yourself by your intention while somebody else is living with the impact? And where might your next Say–D’oh moment already be trying to get your attention?

Want to go deeper?

Join the Leadruption Podchat Community and Download Emma’s free Say–Do Gap White Paper to explore what happens when leadership intention and lived experience stop matching, why that gap matters, and what leaders can start noticing differently.

https://emmalast.com/leadruption-podchat