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How to Communicate Better in the Remote Workforce with Jesse Lahey
Episode 3124th February 2021 • The Visual Lounge • TechSmith Corporation
00:00:00 00:49:40

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How effectively are you communicating with your remote workforce?

Remote communication is now more widespread than it’s ever been. Many people now have to communicate digitally, using virtual tools enabling written communication such as email, and audio and visual communication like video calls.

But remote communication can bring new challenges. Ideas can get lost in virtual translation, and people can be indifferent to taking action. So, how can you ensure that your communication is clear, motivates your audience to act, and helps you reach your desired outcome?

In this episode, Matt Pierce is joined by Jesse Lahey, a consultant speaker and author with over 25 years of experience in leadership and workforce communication. Jesse explains how to better your communication to achieve business objectives and shares the tools and frameworks he uses.

Learning points from the episode include:

  • Why effective communication requires a strategic approach
  • How to use the 5M Framework to structure your thinking
  • How an empathy map can refine your communication
  • How to design better communication using the Simple Visual Stories (SVS) method

Important links and mentions:

Learn more about the TechSmith Academy.

To read the blog post on the topic or watch the video, click here.