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Customer Success Has a Leadership Problem | TDSU Ep. 8
Episode 369th May 2024 • The Daily Standup • Lifetime Value Media
00:00:00 00:13:21

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Brad Davis of Success Panda drops a bomb on the TDSU guys: there are few great leaders in customer success.  The gang talks methods for upping our leadership game in the profession.

 

Timestamps:

00:00:00 - Introduction to The Daily Standup

00:01:31 - Leadership and Customer Success

00:02:50 - The Deficit in Leadership

00:04:03 - The Importance of Leadership and Mentorship

00:05:26 - The Impact of Good Leadership

00:06:45 - Serving the Team and Humility in Leadership

00:08:04 - Being Agile as a Leader

00:09:14 - Clarity and Direction in Leadership

00:10:28 - A Dad Joke

00:11:59 - Like, comment, and subscribe!

 

📺 Lifetime Value: Your Destination for Customer Success content

Subscribe: https://lifetimevalue.link/youtubesub

Website: https://www.lifetimevalue.show

 

🤝 Connect with the hosts:

Dillon's LinkedIn: https://www.linkedin.com/in/dillonryoung

JP's LinkedIn: https://www.linkedin.com/in/jeanpierrefrost/

Rob's LinkedIn: https://www.linkedin.com/in/rob-zambito/

 

👋 Connect with Brad:

Brad's LinkedIn: https://www.linkedin.com/in/contactbraddavis/

Success Panda: https://www.successpanda.io

Mentioned in this episode:

Matik

SundaySky

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