685: The Non-Dental Aspects to Succeed as a Dentist - Dr. Andrea Ricci & Dr. Christian Coachman
Do you ever wonder how things are going to get better in your practice or for you as a dentist? In this episode, Kirk welcomes two educators, Dr. Andrea Ricci and Dr. Christian Coachman, to talk about the non -dental aspects that can help you succeed as a dentist. They emphasize the importance of balance in life and the need to excel in multiple roles. Dr. Ricci shares his personal journey of personal growth and how it has positively impacted his dentistry. They discuss the importance of managing emotions, time, objectives, and communication. Dr. Ricci also introduces his Dentists in Evolution course, which focuses on merging technical skills with leadership and communication skills.
Episode Resources:
Main Takeaways
- Balance in life is crucial for dental success, as it allows for excellence in multiple roles.
- Personal growth and self-improvement are essential for becoming a better dentist and human being.
- Managing emotions, time, objectives, charisma, communication, and rapport are key tools for success.
- Understanding oneself and others is crucial for effective communication and building trust with patients and team members.
- The Dentists in Evolution course by Dr. Andrea Ricci focuses on merging technical skills with leadership and communication skills.
Segments
00:00 Introduction
03:29 The Importance of Balance in Life
10:08 The Pressure to Excel in One Aspect of Life
17:51 The Journey of Personal Growth
25:17 Asking "How" Instead of "Why"
27:14 Preparing for Life's Challenges
32:31 Tools for Success: Emotions, Time, Objectives, Charisma, Communication, and Rapport
39:20 Impact on Practice and Team
42:18 Dentists in Evolution Course
45:31 Summary and Closing
Quotes:
“In order to have a successful life, there is one keyword for a successful life. And it's not subjective. I think that we can all agree that the only way is to have balance. If you have balance in your life, you can be successful because - for example, let's say that we have three, four roles in our life. We are professionals like a dentist. Then we are a husband or a partner, father, sportsman, entrepreneur. We have different roles. Let's say I am a great father and I don't invest a lot of time and effort in my profession. Do I have balance? I do not have balance. What about the opposite? I'm a great clinician and we all know great lecturers, great clinician, great dentists that are struggling in their personal life because there is no balance. Very common.” (9:40 - 10:39))
“We need to go back to basics. We need to find loneliness. We need to find time to read. We need to find time to stay with no electronics around, like walking in a wood or walking in the night with no lights, go to the desert, go to the beach. Whenever you feel alone with no watch, no phones, you focus again on the basics. It is very useful. So we need to dissociate our consciousness from our body.” (14:50 - 14:89)
“When I started my courses, the first thing was to find your mission. One of the courses that I attended, at the beginning, was: find out what your mission is. And when you realize what your mission is, you have your North Pole, so you know where you're going.” (17:39 - 18:06)
“This is the question that I ask myself every day in front of my patients. How can I help you? How can I better understand you? Help me understand your needs. And I treat my patients asking myself how do I improve their life? How do I understand them better?” (25:58 - 25:82)
“One of the most important thing is not to judge people because we never know what's behind that person, what drives that behavior, what drives that way of communicating with you. Maybe they're aggressive. Maybe they are depressed, maybe they are hungry. You don't know what happened behind that person. So never judge and listen with an open heart. And then if you focus on others, if they say something wrong, it's or that bothers you, it's not affecting you. There is nothing personal. Patients do not have anything personal with you, the dentist.” (31:79 - 32:61)
“When I improved my attitude, I was completely different with my team. I stopped evaluating my team. I stopped judging my team and I was a better communicator. I was a better motivator. And this starting with the team became a very successful attitude with the patient. I stopped judging patients and basically I spent more time communicating with the patient.” (38:38 - 39:09)
“If you really want to help dentists to improve their practice and find the balance, that is my objective, is to merge technical skills and other skills, whatever you want to call them - leadership skills and time management skills. And instead of having a life path that goes up and down every day, every minute, every hour, have a very high standard balanced life.” (43:87- 45:01)
Dr. Andrea Ricci Bio:
Dr. Andrea Ricci graduated from the University of Perugia in 1996. After a three-year training program, he achieved the Certificate in Advanced Prosthodontics at the University of Southern California in Los Angeles. Since 1999, he limits his practice to prosthodontics, periodontology, and implant dentistry, with special emphasis to the aesthetic areas. His office is one of the leading dental centers in the world. He is the scientific director of IDEAT (Institute of Dental Education and Therapy), an active member of the European Academy of Esthetic Dentistry (EAED), associate member of the American Academy of Restorative Dentistry (AARD), active member of the Italian Academy of Esthetic Dentistry (IAED), and active member of the Italian College of Prosthodontics (ICP). Co-author of several papers published in international journals, he has lectured extensively in Europe, the United States, China, Singapore, Saudi Arabia, and Japan.
Join Dr. Ricci on Facebook: https://www.facebook.com/andrea.ricci.7777
Follow Dr. Ricci on Instagram: https://www.instagram.com/_andrea.ricci.smile_
Dr. Christian Coachman Bio:
Combining his advanced skills, experience, and technology solutions, Dr. Christian Coachman pioneered the Digital Smile Design methodology and founded Digital Smile Design company (DSD). Since its inception, thousands of dentists worldwide have attended DSD courses and workshops, such as the renowned DSD Residency program. Dr. Coachman is the developer of worldwide, well-known concepts such as the Digital Smile Design, the Pink Hybrid Implant Restoration, the Digital Planning Center, Emotional Dentistry, Interdisciplinary Treatment Simulation, and Digital Smile Donator. He regularly consults for dental industry companies, developing products, implementing concepts, and marketing strategies, such as the Facially Driven Digital Orthodontic Workflow developed in collaboration with Invisalign, Align Technology. He has lectured and published internationally in the fields of esthetic and digital dentistry, dental photography, oral rehabilitation, dental ceramics, implants, and communication strategies and marketing in dentistry.
Join Dr. Coachman on Facebook: https://www.facebook.com/christiancoachman
Follow Dr. Coachman on Instagram: https://www.instagram.com/chriscoachman
