This is a recording from AMZ Innovate 2025 in New York City. Brett Curry breaks down why YouTube is a fundamentally different growth channel than Meta, TikTok, or Amazon ads, and why most brands struggle when they treat it like “just another social platform.” He explains the four key ways people use YouTube (searching, streaming, scrolling, shopping), shares a proven creative formula to keep viewers from skipping, and walks through an Arctic case study showing measurable lift in branded search and Walmart sales. Finally, he covers why YouTube measurement often understates true performance and what to track instead (search lift, sales lift, geo holdouts, Amazon + DTC combined impact).
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Sponsored by OMG Commerce - go to (https://www.omgcommerce.com/contact) and request your FREE strategy session today!
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Chapters:
(00:12) Intro
(01:11) YouTube is the missing piece for ecommerce growth
(04:07) YouTube on CTV + why creative can’t be a direct Meta/TikTok copy
(06:50) Examples of YouTube-powered brand growth (Dr. Squash, Native, BOOM)
(10:20) Creative strategy: length, formats, and what actually converts
(11:12) The 5-part YouTube creative formula (hook → CTA)
(14:34) Creative examples breakdown (RTIC durability, Native UGC montage, OPO Pop)
(15:51) Sponsor Offer: Loop Subscriptions
(21:18) What metrics matter for creative feedback loops (view rate, watch time, clicks, CVR)
(26:01) Why YouTube under-measures + incrementality findings (House Analytics)
(28:36) The “trifecta of lift”: Amazon baseline + search lift + overall sales trend
(30:41) Sponsor: Fermat (AI-native commerce platform)
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Connect With Brett:
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Past guests on eCommerce Evolution include Ezra Firestone, Steve Chou, Drew Sanocki, Jacques Spitzer, Jeremy Horowitz, Ryan Moran, Sean Frank, Andrew Youderian, Ryan McKenzie, Joseph Wilkins, Cody Wittick, Miki Agrawal, Justin Brooke, Nish Samantray, Kurt Elster, John Parkes, Chris Mercer, Rabah Rahil, Bear Handlon, JC Hite, Frederick Vallaeys, Preston Rutherford, Anthony Mink, Bill D’Allessandro, Stephane Colleu, Jeff Oxford, Bryan Porter and more
Hey, thanks again for tuning in this
episode's brought to you by OMG Commerce.
Speaker:That's my agency. Hey,
Speaker:we're specialists at creating
omnichannel growth for brands
Speaker:profitably. Now,
Speaker:the greatest brands we know are
no longer just D two C. Yes,
Speaker:they're masters of D two C,
Speaker:but they're also growing and scaling
on marketplaces and in retail stores.
Speaker:And we understand the complexities of
how to grow in all of those channels from
Speaker:a campaign strategy, a creative strategy,
and a measurement strategy. In fact,
Speaker:we recently won a Google Agency Excellence
Award for helping Arctic coolers
Speaker:grow their retail sales
in Walmart using YouTube.
Speaker:We've helped add almost eight
figures in growth on Amazon
Speaker:for brands,
Speaker:and we've even helped a brand
go from nine to 10 figures.
Speaker:And so we want to help you grow.
Speaker:So if you're not satisfied with your
growth in any of those channels or you're
Speaker:looking to unlock new growth,
Speaker:we should probably chat.
Visit us@omgcommerce.com,
click that Let's Talk button.
Speaker:We love to schedule a strategy session
with you. With that back to the show.
Speaker:Well, hello and welcome to another edition
of the E-Commerce Evolution podcast.
Speaker:I'm your host, Brett Curry, CEO of OMG
Commerce. So we've had the privilege,
Speaker:my agency, we've had a pro. You're
working with some really cool brands.
Speaker:So Native Arctic. I'm going to break
down an Arctic case study here in a bit.
Speaker:Dude wipes, just doing a really cool
campaign right now for little dudes.
Speaker:They're kind of their
answer to baby wipes,
Speaker:but cooler called Little Dudes.
Speaker:And so we have a full
service Amazon agencies.
Speaker:We'd manage Amazon, we do meta, we
do email, we do retention. But man,
Speaker:YouTube,
Speaker:YouTube is this piece that people are
missing and the people don't understand
Speaker:and the people don't exactly
know how to leverage.
Speaker:And so we've had the privilege,
Speaker:we manage about a hundred million dollars
a year and ad spend want some awards,
Speaker:and I share that to say all the strategies
that I'm going to walk through here
Speaker:are based on data, real appliance,
Speaker:real experiences that are going to
break this down for you. But here's the
Speaker:real issue,
Speaker:why more people are using YouTube.
Speaker:It's different. Not the same as
Meta, not the same as TikTok.
Speaker:It's very, very different
from Amazon advertising.
Speaker:It's just a different beast.
Speaker:And so if we want to understand
how can we use YouTube to influence
Speaker:shopping behavior,
Speaker:how can we use YouTube to get people to
be aware of our brand, to buy our brand?
Speaker:They don't understand how people are
using. How are people using YouTube?
Speaker:And it really comes down to four key
activities or modes that people are
Speaker:in when they're running YouTube
ads. So there's searching,
Speaker:there's streaming, there's
scrolling, and there's shopping.
Speaker:So kind of break this down a little bit.
Speaker:YouTube is the number two
search engine behind Google.
Speaker:So more people do searches every day
on YouTube and on any search engine
Speaker:including AI search other than
YouTube people trying to learn stuff,
Speaker:find stuff,
Speaker:that sort of thing.
Scrolling right on the YouTube mobile app
Speaker:or if we're on YouTube
shorts, we're scrolling.
Speaker:That's the mode that's most like other
social platforms. Then there's streaming.
Speaker:How many of you guys watch YouTube on
connected TV is on your TV screen or your
Speaker:kids do? I know for my kids,
we let them have TV time.
Speaker:Several of them just want to watch
their favorite YouTube creators.
Speaker:They're not watching cable, they're
not watching any of that stuff.
Speaker:They want to watch YouTube on
tv and then they're shopping.
Speaker:We're researching products. We can
actually discover products on YouTube.
Speaker:We could click it, buy
product directly from YouTube.
Speaker:So it's really these four modes,
but they're all different.
Speaker:And so we again understand
how we interrupt people.
Now, this is kind of crazy.
Speaker:I've been doing this for a long time.
Speaker:This number has been changing over the
last couple of years. So this is market
Speaker:share of streaming platforms
specifically on connected
Speaker:TVs.
Speaker:YouTube has been the leader for two
years and the lead is extending.
Speaker:So even last year was 10%. Now
it's 12.4% therapeutic Disney,
Speaker:they'll be paramount. They're bid
NBC, they're crushing Netflix.
Speaker:Take all the smaller ones
combined. YouTube is bigger.
Speaker:This is based on time spent on TV screen.
Speaker:So if you want to influence
people through tv,
Speaker:you use YouTube. And so this element
though, this element of YouTube,
Speaker:it's way more like TV because it's on tv.
Speaker:So you can't just take your meta
ad and translate it directly here.
Speaker:You can't just take your TikTok, add it,
translate it directly to a TV street.
Speaker:It needs to be a little
bit different. Also,
Speaker:YouTube is the number
one podcast platform.
Speaker:My guess is if you've
got a podcast you love,
Speaker:they're on YouTube and that's maybe
where you watch. I have a podcaster.
Speaker:I run the E-Commerce Evolution
podcast talk to a lot of podcasters.
Speaker:And most of the people that I talk to
say that their YouTube viewership for
Speaker:their podcast is growing and audio in
some cases is staying kind of flat.
Speaker:So YouTube is a podcast platform and
we're in a different frame of mind.
Speaker:We're watching a podcast. It's long
form. We're in it for the whole episode,
Speaker:most likely great place to advertise
someone, show them new product.
Speaker:This is also a little bit different,
right? I'm a huge TikTok fan.
Speaker:My buddy Josh ha is going to
be talking about TikTok shops.
Speaker:There's a difference though, between
YouTube creators and TikTok creators.
Speaker:You may be served an ad on TikTok or
see a video just because of its viral
Speaker:nature. You've never followed that creator
before. You may never see them again,
Speaker:but you see that ad or
that video with YouTube,
Speaker:it's usually creators that
we've got a relationship,
Speaker:this is a creator that we've watched
5, 10, 15 videos. We're subscribing,
Speaker:we really get to know them. So
it's a different trust factor.
Speaker:So 98% of people say they trust
YouTube influencers more than
Speaker:any other influencer
on any other platform.
Speaker:But ultimately the reason YouTube is
different and the way we have to approach
Speaker:is there are different creatives.
So the way we structure our ads,
Speaker:it's different because there's
different modes and different screens,
Speaker:different campaign structure,
different algorithm, different bidding.
Speaker:All of that does not sponsor product
ads, not even sponsor brand video.
Speaker:This is something different. And then
this is where a lot of people lose heart,
Speaker:give up, abandon ship, say YouTube is
not for me. It's because of measurement.
Speaker:It's a different beast to measure.
Speaker:You got to kind of be ready for that and
up for the task or else it's not time
Speaker:to look at YouTube,
Speaker:but I believe it's the most powerful
growth engine your likely missing right
Speaker:now. Can you give a couple
examples here, Dr. Squa,
Speaker:anybody blown away by their valuation,
we saw that Unilever 1.5 billion,
Speaker:freaking crazy. So we did
not work directly with them,
Speaker:but Raindrop agency close partner of ours,
Speaker:they did all the original Dr. Squat
ads and one of the original ones won
Speaker:YouTube out of the year in 2020.
Speaker:Just found out recently that
during that hypergrowth stage
Speaker:when Dr. Squash was
crushing it on YouTube,
Speaker:their media buyers were
following my YouTube course.
Speaker:So I put out a YouTube course with Ezra
Firestone, he's speaking later today.
Speaker:And the guy told me just a few
months ago, I was like, oh yeah,
Speaker:we were consuming your course and just
doing what you said. And so I was like,
Speaker:oh, sweet. Would love to get
some equity, maybe some shares.
Speaker:But that didn't not work out native.
Speaker:We didn't work directly with them.
So they were a client for about six years.
Speaker:When we started with them, they were
about a hundred billion dollars in sales.
Speaker:Modi a founder, awesome
guy. He tweeted recently,
Speaker:beginning of this year they
did a billion dollars in sales.
Speaker:Last year ne did on
about 20% EBITDA margin.
Speaker:So 200 million in profits,
Speaker:they bought native for like one
23 million that paid off for them.
Speaker:That was a good investment
then just pretty crazy.
Speaker:But we mapped out their YouTube
strategies for retail and for D two
Speaker:C and then boom, my city
Joseph, like I said,
Speaker:you'll hear from Measure Firestone
later today is one of the keynotes.
Speaker:We ran all their Google their YouTube
but still do for maybe 10 plus years.
Speaker:We launched them on Amazon,
so they were not on Amazon.
Speaker:We built out storefront listings,
Amazon ads strategy did all of that.
Speaker:They did 6 million in sales the
first year on Amazon and it did not
Speaker:cannibalize their D two C
business very much. But the
Speaker:reason that all happened is because
they're spending a lot of meta spending a
Speaker:lot on YouTube.
Speaker:They had this demand
creation engine flowing.
Speaker:There's a lot of people that wanted boom
and a lot of people that wanted boom,
Speaker:went to Amazon, didn't see it
there and bought something else.
Speaker:So we were able to capture that.
Speaker:But really this speaks to just the
power of building a brand off of Amazon.
Speaker:Now, can you win in this scenario?
Speaker:So you want to win on
best wheeled coolers.
Speaker:I'm a big fan of the
coolers with wheels, right?
Speaker:You got to lug in something around
that's just full of ice and drinks.
Speaker:You got to use wheels. Can
you win in this scenario?
Speaker:Can you win on a purely search basis?
Speaker:I think you can and I think you should,
Speaker:but I also think slugging it
out in the SERP can feel like a
Speaker:knife fight sometimes versus is really
brutal. It's just brutal and it's harm,
Speaker:right? So you got to do that, but I
think it's even better to do this.
Speaker:I'm going to break down
Arctic in a minute,
Speaker:but what if you showed people how
awesome your coolers are and they end up
Speaker:looking for you on Amazon
now they largely skip your
Speaker:competitors. You dominate this
resolve and now you win the sale.
Speaker:So ideally you want to do both,
Speaker:but I think you gained real advantage
when people are coming to Amazon looking
Speaker:for you. Totally changes again.
Speaker:So you have three keys to
make YouTube work for you.
Speaker:You're going to break those down
right now. We're really some examples.
Speaker:Watch some ads and have some fun.
Speaker:But the first part is you got
to nail your creative strategy.
Speaker:This is really where the
battle is won or lost.
Speaker:It's with your creatives and there's
a few things to consider here. So I'll
Speaker:go a little bit technical,
Speaker:I'm going to give you a formula and
then I'm want to watch some as I think
Speaker:that's the best way to
learn. So what's interesting,
Speaker:I know the trend on meta
has been shorter ads,
Speaker:although I hear that's kind of maybe
reversing with the Andromeda release,
Speaker:but YouTube, 45 seconds
up to three minutes,
Speaker:that's the sweet spot.
Speaker:We've never seen 15 second
ads really crush it.
Speaker:The shorter ads though, they
usually don't drive conversions.
Speaker:People need to stick with the
video, see your product in action,
Speaker:get all the features and benefits and
then they're more likely to purchase.
Speaker:So a little bit longer.
Speaker:There are elements of your ads that can
feel like a meta ad and elements that
Speaker:feel like tv, I'll show
you, you'll see that.
Speaker:And then you want both the vertical as
on by 16 for shorts and mobile and then
Speaker:16 by nine for tv,
Speaker:desktop and also part of mobile.
And I will say the core of YouTube,
Speaker:the foundation of YouTube
is that 16 by nine video
Speaker:because 50 to 6% of views are on tv.
Speaker:Sometimes we're watching a longer
form piece of content on our phone,
Speaker:we're still pooling it in landscape mode.
Speaker:And so that 69 is core
for YouTube. Alright,
Speaker:here's create a formula.
Speaker:I don't like to get super formulaic
because I think sometimes you got to
Speaker:do something that fits for the product
and you don't want all your work to be
Speaker:just a copycat of somebody else, but
these are elements that have to be there.
Speaker:So first of all, the hook.
Speaker:This is where we spend the most
time word with a creative partner.
Speaker:We're reviewing the performance of
a campaign. How strong is that hook?
Speaker:You got five seconds, right?
Speaker:Five seconds and then that magic skip
ad button pops up. Some people are
Speaker:hovering over the button to
press that they hate you for
Speaker:interrupting them, but you have
five seconds to win 'em over.
Speaker:You have five seconds to make
them say, well, a little bit,
Speaker:maybe just maybe this ad is worth
watching. We've all done that, right?
Speaker:We're all like we're ready to skip.
Speaker:Maybe I'll give this another 10 seconds
and see what's here. And by the way,
Speaker:that is actually the point of the hook.
Speaker:The point of the hook is not to close
the deal. The hook can close the deal.
Speaker:The point of the hook is to get them
to keep watching and to stay to get the
Speaker:right person to keep washing. So
logos, important product demo.
Speaker:We want to see the product in action,
Speaker:either an actual demonstration
of the product. So I'm using it,
Speaker:I'm using the cookware,
I'm putting on the makeup,
Speaker:or you're showing the end state of
what your product will do. Taking a
Speaker:supplement out. I feel better now I'm
running, now I'm lifting my kids up,
Speaker:whatever. So show me the product of
action. Some kind of social proof.
Speaker:It could be reviews, could be actual UGC,
Speaker:but I need some kind of social
proof that other people like me,
Speaker:I've used this product and it's
worked for them. Got bust objections.
Speaker:I'm from Missouri. Anybody else here
from the state of Missouri, right? St.
Speaker:Louis from Springfield. Yeah.
Speaker:So Missouri for those know the
show me state and it's very
Speaker:charming. Our state animal is the mule.
Speaker:So we are all a bunch of
donkeys out there in Missouri.
Speaker:But the key there is like
you've got to show us.
Speaker:So we're not going to believe you
right there. We all have objections.
Speaker:And I think when you're picturing
your customer in your mind,
Speaker:think about people from Missouri, right?
They're stubborn,
Speaker:you got to show them or else
am not going to believe you.
Speaker:And so we got to overcome
those objections.
Speaker:Objections left unaddressed
will prevent someone from
Speaker:clicking and taking action.
Speaker:They just won't do it if there's
still objections that are there.
Speaker:And then finally some kind of call to
action, some kind of offer, some kind of,
Speaker:hey, do this next thing.
And if you don't have that,
Speaker:people will not take action. So
here is something to keep in mind.
Speaker:How many you guys are
advertising on meta right now?
Speaker:How many guys advertising on
TikTok? Alright, yeah, great.
Speaker:So your best social ads on meta
on TikTok, you take those videos,
Speaker:those may become your
best books for YouTube.
Speaker:So that's one way to leverage those ads.
Now I'm going to show you a few ads.
Speaker:I'm going to show you three
ads. This first was for Arctic.
Speaker:I'm going to break down a case study.
Speaker:We helped Arctic grow
in Walmart with YouTube,
Speaker:but it also lifted Amazon D, you see?
Speaker:But this is one style of video.
Speaker:This is a creator that I'm going
to play the whole video since this
Speaker:works.
Speaker:This is the 65 chord ultra.
Speaker:Its off our dick goer and I actually put
it to the test and in quite a few fun
Speaker:different ways. And
this thing is ultra top.
Speaker:I am April Wilkerson and I'm a builder.
I am always running and gunning,
Speaker:whether it be in my work or in my hobby.
Speaker:And I put a high value on function,
durability, and high quality.
Speaker:And that's why I resonate with ATech
here because they are overbuilt
Speaker:but not overpriced.
Speaker:So that video crush, this
was a shorter version,
Speaker:straight to the shorter version
because that's easier for presentation.
Speaker:Longer versions actually worked better.
What did you like about that ad?
Speaker:So this would be audience participation
bar. What did you like about that ad?
Speaker:What's that concise tagline? I like
that overbuilt not over press. Yeah,
Speaker:Brandon, immediate action.
Like how this right in,
Speaker:right in the action. And that's an
excellent point. Learn this from Google.
Speaker:Years ago they say, Hey, if
you're building a YouTube ad,
Speaker:think like a movie trailer, right?
Speaker:This is not a normal story arc where
there's like a slow buildup and then it
Speaker:builds to a climax. No, no, no.
Think about a movie trailer.
Speaker:What happens at the beginning of a
James Bond movie trailer explosion.
Speaker:He's jumping out of a plane,
Speaker:something crazy's happening and then
maybe it'll back up and tell the story and
Speaker:then something intense again, right?
You don't to have special effects,
Speaker:you don't have to be change bond,
but start high immediate action.
Speaker:Somebody else. What else did you like?
Maria, sir, it's a single problem.
Speaker:Durability. Yeah. Really
focused on one problem, right?
Speaker:She's chucking this thing
down the bank of a levee.
Speaker:She's kicking it off her deck. She's
parking her F three 50 on it, right?
Speaker:This thing is durable, right? If
you're going to invest in a cooler,
Speaker:this thing is going to hold up
and it just absolutely crushed.
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Speaker:Also, anybody a fan of home
improvement from back in the nineties?
Speaker:I know it's been, she is like a Tim Theto
man Taylor, but way more trustworthy.
Speaker:I kept telling the Arctic, we still work
with Arctic, they're great. We're like,
Speaker:get me more April Wilkerson videos.
I'm like the super fan. So great video.
Speaker:This is one from Native. This
is not their top product,
Speaker:but this ad,
Speaker:and you'll kind of see this is
a mashup of a whole bunch of
Speaker:creators and Instagram creators,
Speaker:but woven together in an ad.
Speaker:And I think this format
will work for a lot in for.
Speaker:Brands. Maybe Moisturizing Nation helps
my skin to feel so hydrated and stewed.
Speaker:I just love the fact that I keep
your skin moisturized all day.
Speaker:What they new and improved formula.
Speaker:And I just love how rich
and creamy the formula is.
Speaker:They provide a dehydration with a
lightweight field. It is super irony,
Speaker:but also lightweight and secret
to your skin is super fast.
Speaker:You're going to love it.
Speaker:The formula absorbs in the skin so
easily without leaving a residue.
Speaker:And don't even get me started on how
good they smell. Just smells so yummy.
Speaker:And also actually haveland seven of
their best stuffs. You smell good.
Speaker:It's quite literally the best compliment.
Speaker:Awesome. So what you like about that one
Speaker:constant movement? Not to the
point of being overwhelming,
Speaker:but you almost can't look away. It's
movement. It's moving a lot, right?
Speaker:There's always two panels, you bet
that has kind of at three panels,
Speaker:two panels are almost always moving.
One is static, one is kind of branding,
Speaker:showing the product, showing some design
elements. The other two always moving.
Speaker:What else sir?
Speaker:The count.
Speaker:Yeah. Yeah, the count.
Speaker:The number of UGC elements.
Speaker:I remember sitting in a room showing
this ad for hair products to a group of
Speaker:women and one of them said,
my hair's not like that.
Speaker:I don't think it'll work for me. And so
that's something we got to keep in mind.
Speaker:If we're showing UGC,
Speaker:you need to show a variety because
the person you want to buy,
Speaker:they've got to see themselves in that
ad. So if you're watching this ad,
Speaker:you're probably seeing someone with
your hair type, your skin type,
Speaker:maybe your personality. I
resonate with that person.
Speaker:So this will likely work for
me. Here's another similar one.
Speaker:This is for oppo pop. This is one we
just launched some on YouTube. Listen,
Speaker:a month ago, this video is
absolutely ripping right now.
Speaker:I'm going to go and play it.
Speaker:I had no idea popcorn could get that
good. I have a thing for you to eat.
Speaker:It's called opo Pop. Beautiful.
Speaker:Step right on sea go.
Speaker:It's just so cool.
Speaker:Alpa Pop where every kernel is
individually wrapped in flavor.
Speaker:No more half flavored popcorn.
Speaker:How glue can it really
be? It's just popcorn.
Speaker:I had weird flavors like
C Delicious, fancy Butter,
Speaker:KLE mustard, that ones sounds good.
Speaker:Wow, you need to try this.
Popcorn oppa pop.com, you min.
Speaker:So it really is Ray Popcorn. I recommend
you try it. You kind of see, again,
Speaker:that's a variety of influencers.
There's some quick pitting clips.
Speaker:Then there's the one clip of the
girl trying the pickle monster.
Speaker:And she's like pauses. Usually it goes
quiet. She's munching. You're like,
Speaker:what's she going to? A little bit of
suspense built up there. But yeah,
Speaker:you see that. And if you're a popcorn
fan like I am as my favorite snack,
Speaker:you're like, I should
probably check this out.
Speaker:Should probably give this a second. Look,
Speaker:the Drew Barrymore piece helps as
well. Getting some celebrity in there,
Speaker:but not necessary. Just
a bonus if you have it.
Speaker:And so this is what we
build for our clients.
Speaker:This is what you need to do with
your team, with your agency,
Speaker:or we're using for YouTube
creative feedback loops.
Speaker:So the good news is with YouTube,
Speaker:it is dependent on creative.
You'll live or die by the creative,
Speaker:but you don't need dozens or hundreds of
Speaker:ads running to make YouTube work.
Speaker:And that's what I know from
my meta team is that, hey,
Speaker:some accounts you need hundreds,
thousands of creatives to make meta work.
Speaker:Not the case with YouTube,
Speaker:you need a handful to get started and
then maybe a handful a month testing
Speaker:from there on out.
Speaker:But what we're really looking at is
these three things we're watching what's
Speaker:called the view rate.
Speaker:So the percentage of people that see
the ad that actually watch the ad,
Speaker:so they choose to watch
the ad, they don't skip.
Speaker:What is that view rate that
view rate's going to tell us?
Speaker:And it's more relative to your brand
than it is based on a benchmark.
Speaker:But how good is that view
rate? That's going to tell us,
Speaker:does this book resonate? Does this
book resonate with this audience?
Speaker:We all get the view rate,
the product demo piece.
Speaker:We're really going to see if that's
working by the duration of the video that
Speaker:they watch. How long do they watch
the video? And then do they click?
Speaker:Because if they're bailing
early, the demo's not good.
Speaker:Or if they're not clicking, could be
it's on tv. TV doesn't get clickthroughs,
Speaker:but it could be that the demo wasn't
developed and I didn't see enough there to
Speaker:make you click. And then of course,
Speaker:conversion rate really kind
of wraps into all of it.
Speaker:We are trying new calls to action,
Speaker:new offers all the time
to see what wins. Alright,
Speaker:so number one is creative. Number two,
Speaker:we got to look at campaigns and the right
campaign structure to win on YouTube.
Speaker:I break down this Arctic case study
for you. We were approached by Arctic I
Speaker:guess almost two years
ago. They said, Hey,
Speaker:can you use YouTube to grow Walmart sales?
Speaker:We've been succeeding on Amazon to
grow online. We're in Walmart town,
Speaker:coast to coast. Can you help
us grow there? We said, yes,
Speaker:that's what we built for
Native back in the day.
Speaker:And so these were kind of the five
ways we measured success on YouTube.
Speaker:But this is really how almost everybody
needs to look at measuring success on
Speaker:YouTube minus the Walmart
piece if you're not in there.
Speaker:But we number one objective
was Walmart sales.
Speaker:Can we lift in a meaningful measurable
way, Walmart sales using YouTube ads?
Speaker:So we create a search lift.
And what that means is,
Speaker:and Google will measure this for
you, people that see your YouTube ad,
Speaker:are they more likely to
search for your brain?
Speaker:So they'll actually measure the lift
from YouTube that drove increased
Speaker:searches for your brands.
Can people visit the store?
Speaker:And so something you do
if you're in Walmart,
Speaker:it's harder or Lowe's
or some big operation,
Speaker:Google can measure someone saw
the ad and then visited the store.
Speaker:So in store visits,
online sales of course.
Speaker:And then post-purchase surveys
for those are selling D two C.
Speaker:How many of you guys are
running post-purchase
surveys? It's huge data point,
Speaker:especially as some tracking
goes away in some areas,
Speaker:like you got to be doing post-purchase
surveys. If you are D two C,
Speaker:this is something that I'm happy to
run. If you're a bigger brand, eight,
Speaker:nine figures, I can run this for
you for free. Google will do this.
Speaker:Basically they'll look at where across
the country your category has high and
Speaker:low demand. So sell wheeled coolers.
Speaker:Where are wheeled cooler searches
popular? Where are they not popular?
Speaker:Where is it kind of the middle?
And where is your brand popular?
Speaker:Where are people searching for your brand?
Speaker:Where are they not search of your brand?
Speaker:You start to look at where that overlaps.
And this gives you opportunities of,
Speaker:Hey, I need to lean more into
these areas to sell more.
Speaker:So if there's high category
demand, a low brand demand,
Speaker:I need to go for it there.
Speaker:And sometimes if there's high
category and high brand demand,
Speaker:I can get even more from those markets.
Speaker:And so we use this for Arctic
to kind of map out the strategy.
Speaker:Here's what we saw after running
YouTube for about six weeks,
Speaker:we saw 230% lift on mobile
Speaker:searches. So people
that saw the YouTube ad,
Speaker:two 30% lift in Arctic brand terms,
Speaker:and then two 31% lift on YouTube
where people were searching,
Speaker:and this was just one of
the test sales we ran in,
Speaker:but they saw a two 45% sales lift in
Walmart. So we kind of a geo holdout.
Speaker:So they got statisticians on our data
team, data science team at Arctic.
Speaker:They measured this, but they said, Hey,
Speaker:comparing these markets to
other comparison markets,
Speaker:25% Lyft driven by YouTube. It was
the only variable in those markets.
Speaker:A couple of callouts, little rock,
44%. And I just threw up Stringfield,
Speaker:Missouri where I live, and I think
that was all my wife, she was like,
Speaker:let's get art to COAs for
everyone in our family Drake wear.
Speaker:And I think that was all me. But
anyway, this was how we measured.
Speaker:Did YouTube actually work and drive sales?
Speaker:We won an agency excellence award
from Google, which is really cool.
Speaker:And now we're doing this for
a bunch of different brands,
Speaker:omnichannel growth with YouTube.
And then the third thing,
Speaker:last thing is how do we
measure for success? I kind
of showed that a little bit,
Speaker:but I want to break this down a little
bit more here in the last few minutes.
Speaker:Anybody heard of House Analytics or
has anybody seen this podcast with
Speaker:Olivia Corey? My buddy Andrew Ferris said,
yeah, there's a yes back there. Yeah,
Speaker:this was awesome. So I'm a
huge house analytics fan.
Speaker:They do incrementality tests
based on geo holdouts, right?
Speaker:So you got to test set of geos,
you got a control set of geos.
Speaker:You're measuring the difference because
here's what's frustrating about ads.
Speaker:Even if you're using a tool
to measures click-based data,
Speaker:you don't really know
what made this person buy.
Speaker:Was this ad the reason they bought or
was this just the last piece of the
Speaker:process?
Speaker:So the most scientific way to
figure out did this ad cause a lift
Speaker:is an incrementality study.
They're actually kind of expensive,
Speaker:but here's what house said,
Speaker:190 incrementality tests rolled
with eight and nine figure brands.
Speaker:Israel brands spending about 30% of
their meta budget. They were investing in
Speaker:YouTube,
Speaker:so they were not just spending
a few thousand dollars
here and there on YouTube,
Speaker:they were investing in it. But then
they measured, okay, how do these geos,
Speaker:where they reign YouTube, how do
they compare to other markets?
Speaker:And here's what they saw.
Speaker:They saw that the actual
incremental performance,
Speaker:the performance in their data was
3.4 times better what they saw in
Speaker:YouTube.
Speaker:So to transl that if you saw a
one x row ass in your YouTube
Speaker:data and platform,
Speaker:this group was actually getting
a 3.4 x roas. Okay? Now,
Speaker:if they were advertising or if
they're also selling on Amazon,
Speaker:you could add a full a
hundred percent to that.
Speaker:So you may be seeing a one in platform.
Speaker:It was actually a 442% lift,
Speaker:including all of DSC and all of Amazon.
Speaker:And also 76% were new customers,
Speaker:net new customers to these brands.
They maybe thinking what,
Speaker:why is YouTube so bad at measuring
their own platform and measuring their
Speaker:own performance? Really it
comes out to a few things. One,
Speaker:we're all logged into a bunch
of different Gmail accounts.
Speaker:We have Vision one meta account,
we all prep dozen Gmail accounts.
Speaker:Our kits are logged into things and it's
a bit of a mess. So that's part of it.
Speaker:But the other thing is people
don't really click on YouTube ads.
Speaker:If we're on YouTube, we're there for a
purpose. We're not that likely to click.
Speaker:And so even at its best, YouTube
has half the click-through rate,
Speaker:less than half the click-through rate of
meta. And so if you don't get a click,
Speaker:it's really hard to measure what happens
after that unless you get creative.
Speaker:50% of views, it's up to 60%.
Speaker:I've seen in some studies now are on tv.
You don't click your tv, right?
Speaker:TV has never been measured by click data.
Speaker:You got to measure that a different way.
Speaker:And so that's where you look at
search lip, brand, lip sales lift,
Speaker:things like that. You got to get
sciencey to make that all work.
Speaker:And so it's just a
different beast to measure.
Speaker:A couple quick examples that I'll
wrap up. This is for Haircare brand.
Speaker:We ran all of their Amazon or
we ran all of their YouTube.
Speaker:They had to pause their YouTube
ads for a bit to kind of,
Speaker:they were retooling a few
things. When they did,
Speaker:we were measuring because we
were running their brand search,
Speaker:we're running everything
on Amazon for them.
Speaker:Their brand is search
volume got cut in half.
Speaker:So people searching for them by name
on Amazon volume got cut in half when
Speaker:we paused Amazon. And then over time
they had a data science team as well,
Speaker:pretty big brand. They believed
that for every 1D two C subs,
Speaker:we were driving traffic action to
their D two C store with YouTube.
Speaker:But they were confident. They said, Hey,
Speaker:for every 1D two C sale
we're getting here,
Speaker:we're getting two on Amazon as
people just like to buy on Amazon.
Speaker:So they see the ad, they explore,
they learn within they buy on Amazon.
Speaker:So really to look at YouTube,
Speaker:you got to look at what we call the
trifecta of lift for the results
Speaker:here. So we're not just measuring
the click data in YouTube,
Speaker:we're not just measuring with Triple
Whale and North Baer or another multitouch
Speaker:attribution tool like that. We're
looking at all of these things.
Speaker:How can I create a baseline with my
Amazon sales and look at growth rate and
Speaker:then how can I see lift above that?
Speaker:How can I look at search lift? That's
something Google will do for you for free,
Speaker:something we can help set up.
Speaker:And then how are my overall
sales trending up as well?
Speaker:It's not the same. And you
got to just be okay with that,
Speaker:that it doesn't look the same as
sponsor product or sponsor grand ads.
Speaker:It is a different piece,
Speaker:but it's a very powerful tool
and that's why brands lean into
Speaker:it. Brands like Dr. Quach, it
was their big growth lever.
Speaker:It was the new growth lever for
Arctic and many, many others.
Speaker:And so how can we help? I'm going
to be around rest of the day,
Speaker:be around tomorrow as well. So
we can do these things for you.
Speaker:Kind of a YouTube readiness. So if
you want YouTube, read this audit.
Speaker:We can look at your creatives, look at
what you're doing now and say, okay,
Speaker:you would need to do these things to be
ready for YouTube. We can talk about the
Speaker:combo of YouTube and Amazon
and overall just help you
Speaker:get ready for this. So I think
I am officially out of time.
Speaker:Thank you for kicking off.
Innovate with me and look Port
Speaker:as always, thank you for tuning
in. We'd love to hear from you.
Speaker:What would you like to
hear more of on the show?
Speaker:Leave us that review if you've not
done. And with that, until next time,
Speaker:thank you for listening.
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