To replicate successful work with clients, it's neither efficient nor necessary to recreate the wheel. - Erin Austin
An astounding 70% of the US domestic product is intellectual property. As expertise-based service providers, we are creating intellectual property (IP) every day.
Yet some of you (I’m not naming names) still challenge the importance of creating and protecting IP. Remember: we don't create IP for vanity's sake. It’s a crucial business aspect that allows us the leverage to make our businesses more profitable.
In this episode, you will learn in threes:
· Three obvious places where you need to protect your IP
· Three parties with whom you need to clarify and protect your IP rights
· Three essential elements of a successful IP plan (and how I can help with each one!)
I worry when I hear service-based businesses overlook the incredible value that they create every day in the form of protectable and deployable IP. I want to make sure you maximize the return on the effort you put into acquiring your expertise. If you think you are missing out on these protections, contact me for a consultation.
Other Resources Mentioned:
Connect with Erin and find the resources mentioned in this episode at hourlytoexit.com/podcast.
Erin's LinkedIn Page: https://www.linkedin.com/in/erinaustin/
Think Beyond IP YouTube Page: https://www.youtube.com/channel/UCVztXnDYnZ83oIb-EGX9IGA/videos
Music credit: Yes She Can by Tiny Music
A Team Dklutr production
Hello ladies.
Erin Austin:Welcome to the Hourly to Exit podcast.
Erin Austin:I'm very excited to answer the question why IP matters to your
Erin Austin:professional services business.
Erin Austin:So in a recent LinkedIn Live, I shared what I call a big number, 70%
Erin Austin:of the US gross domestic product.
Erin Austin:I think you can guess intellectual property.
Erin Austin:Despite this, I had a recent pitch to talk to a group of consultants about
Erin Austin:IP creation and protection, and was rejected with this response quote.
Erin Austin:The common perception of services businesses is that they deliver
Erin Austin:services, not that they create IP that needs to be protected.
Erin Austin:Well, yeah.
Erin Austin:That's what I'm here for.
Erin Austin:As an expert, you are creating intellectual property every day.
Erin Austin:Intellectual property is created every time you use your intellect or pay
Erin Austin:someone to use theirs, whether it is the custom advertising campaign that
Erin Austin:you create for your client or the d e I training material that you use
Erin Austin:with your clients, or the logo that the guy on fiber designs for you.
Erin Austin:It's all I.
Erin Austin:Share your expertise is in your head, and no one can take what's in your head
Erin Austin:away from you, but they can take what you produce away from you as a business owner.
Erin Austin:as opposed to a freelancer, which we'll talk about later.
Erin Austin:As a business owner, your job is to make sure that you own and control the extent
Erin Austin:feasible, the intellectual property that you create with your expertise.
Erin Austin:Of course there will be intellectual property that you create specifically
Erin Austin:for your clients that they will own.
Erin Austin:And of course there will be people that you hire to create deliverables for you
Erin Austin:that will be based on their intellectual property, which you won't own.
Erin Austin:But when you're using your own, expertise to create new assets, we
Erin Austin:wanna make sure that you're owning and controlling them to the extent.
Erin Austin:So let's talk about a few really obvious places where you need to protect your ip.
Erin Austin:First content marketing.
Erin Austin:Whether publishing on LinkedIn or doing a webinar or a podcast or an article for
Erin Austin:an industry publication or some other original thinking for public consumption,
Erin Austin:your marketing content is worth protecting These materials demonstrate your thought
Erin Austin:leadership, your unique skillset, and other important characteristics that
Erin Austin:contribute to your ability to attract.
Erin Austin:Land clients.
Erin Austin:Of course, if you're hoping to be taken seriously, you must have a
Erin Austin:website because among other things, an A o L email simply won't do.
Erin Austin:Your website contains copyrightable material, and by the way, if it
Erin Austin:doesn't have that C in a circle with your name and the year of creation in
Erin Austin:the footer, put that in there today.
Erin Austin:that content is part of your common card.
Erin Austin:It's a chance to lay out your expertise to potential clients and
Erin Austin:others who might wanna know more about you, whether they wanna make a
Erin Austin:referral or invite you to be on their podcast or to collaborate with you.
Erin Austin:what would it say about you if the same exact materials that appear on
Erin Austin:your website pop up on somebody else's?
Erin Austin:Even if you aren't planning on scaling your business, although I'm
Erin Austin:sure you are, if you're listening to the Hourly Exit Podcast, even if
Erin Austin:you aren't planning to scale your business, you don't want your materials
Erin Austin:copied wholesale by your competition.
Erin Austin:Another area are methodologies, processes, and procedures.
Erin Austin:To replicate successful work with clients, it's neither efficient nor
Erin Austin:necessary to recreate the wheel.
Erin Austin:As an expert, you are amassing important ip.
Erin Austin:That could be modules or formulas or templates or frameworks, and every
Erin Austin:time you use them with a new client, You're probably improving them, adding
Erin Austin:tweaks based on whatever additional information that you receive with every
Erin Austin:new engagement that's part of developing your expertise and these methodologies
Erin Austin:and processes and procedures, they're part of your accumulated wisdom.
Erin Austin:and there is major value in this, and it is intellectual property
Erin Austin:and you want to protect it.
Erin Austin:So this affects how you pitch your clients, the types of offerings that
Erin Austin:you have, how you approach a project once you receive the work, how you
Erin Austin:track the value of your services.
Erin Austin:The list of reasons that you are successful due to your
Erin Austin:original thinking is extensive.
Erin Austin:Now some of us learn our craft from other experts.
Erin Austin:We might take a course or we might get certified, but that just proves
Erin Austin:the value of a methodology, of a framework because we are paying third
Erin Austin:parties to get access to theirs.
Erin Austin:So as you grow and your expertise grows, you wanna be the one who's creating
Erin Austin:those frameworks, those methodologies.
Erin Austin:Secret sauce.
Erin Austin:You wanna develop all that stuff in-house that is unique to you and to your work.
Erin Austin:the reason we love having niches is that, let's say you have that
Erin Austin:certification from a generalist.
Erin Austin:. But then as you work in your niche, there'll be very specific patterns
Erin Austin:that emerge that and you add that to your base of knowledge until you
Erin Austin:get something that's really unique to you, and that would be your own
Erin Austin:protectable intellectual property.
Erin Austin:So Whether it positions you better to serve your clients, or it is an IP
Erin Austin:asset that you eventually sell as a standalone product, or that you sell as
Erin Austin:part of an exit from your business, it is important to take protective measures.
Erin Austin:All of the assets that are created in connection with third parties, whether
Erin Austin:with clients, with collaborators, with contractors, even with employees,
Erin Austin:anytime a third party is involved with a creation of content, you want
Erin Austin:to have a written agreement in place.
Erin Austin:This will make sure that you're protecting your rights in your original.
Erin Austin:And it'll also make sure that you're receiving the rights that
Erin Austin:you're paying for when somebody else is creating them for you.
Erin Austin:So back to the question, why does IP matter?
Erin Austin:It matters because unless you're Tony Robbins, there's only so much
Erin Austin:you can charge for your services.
Erin Austin:There's only so much that Margaret will bare for day's training or
Erin Austin:coaching session or facilitation.
Erin Austin:It matters if you're exhausted by the feaster famine cycles of
Erin Austin:large one-on-one engagements.
Erin Austin:It matters.
Erin Austin:If you wanna stop being an implementer and start being a strategist,
Erin Austin:it matters, especially if you love what you do, but you don't
Erin Austin:wanna do it at this pace forever.
Erin Austin:IP is required to decouple your income from your time, and that's
Erin Austin:what we're talking about here.
Erin Austin:Building a scalable and saleable business requires the development
Erin Austin:and ownership of assets.
Erin Austin:And when you're in the expertise business, those assets are intellectual property.
Erin Austin:This applies whether you wanna grow through services or products
Erin Austin:to scale with your services.
Erin Austin:You need to develop methodologies and SOPs to ensure efficient,
Erin Austin:dependable results for your clients.
Erin Austin:Whether those services are provided by you or by your employees to scale with
Erin Austin:products such as courses or trainings.
Erin Austin:Oh, that's of course.
Erin Austin:Oh, I.
Erin Austin:The only expert who doesn't need to think about their IP is the hired hand.
Erin Austin:That freelancer, who simply executes the work assigned to you by the
Erin Austin:client and collects a check.
Erin Austin:If that's you, this is not your podcast, but since you're here,
Erin Austin:I'm going to assume that you don't fall into the hired hands bucket.
Erin Austin:In that case, you need to protect your.
Erin Austin:and your value and IP writes like many things that are legal are
Erin Austin:a little bit too complicated for unspoken and unwritten assumptions.
Erin Austin:There is that fine print in the client's contracts that you have to understand.
Erin Austin:Some of them can even restrict how and with whom you can use your expertise.
Erin Austin:You know, that makes me insane.
Erin Austin:and protecting your IP is not a one-time thing.
Erin Austin:It takes attention and care throughout all the cycles of your business.
Erin Austin:Having the right contracts, doing appropriate due diligence and
Erin Austin:memorializing your IP in a manner that establishes your ownership are
Erin Austin:essential tasks for any service-based.
Erin Austin:and beyond that, if you do decide you wanna expand your business by
Erin Austin:offering courses, or if you wanna sell your business when you're ready
Erin Austin:to move on to the next chapter or any other way, you wanna maximize
Erin Austin:the value of your work, you need to make sure your IP ducks are in a row.
Erin Austin:That might sound a little overwhelming, but it doesn't have to be like all
Erin Austin:areas of our business achieving goals.
Erin Austin:It's all about having a.
Erin Austin:with the goal of building a scalable and scalable business.
Erin Austin:Again, that's simply building a business that decouples your income from your time.
Erin Austin:The path in the hourly to exit world is clear.
Erin Austin:There are three steps, IP inventory, IP protection, and IP deployment.
Erin Austin:So first IP Inventory.
Erin Austin:I have that as the first step.
Erin Austin:You may wonder why isn't IP creation the first step?
Erin Austin:You're all about creating IP and then protecting it.
Erin Austin:Well, it simply isn't necessary for me to make a step because you're creating IP all
Erin Austin:day every day as you use your intellect.
Erin Austin:Creation is not your challenge.
Erin Austin:Your challenge is making sure that you're tracking your IP like inventory, because
Erin Austin:when you're in the expertise business, your inventory is intellectual property.
Erin Austin:So I create a ton of content.
Erin Austin:My content is here, there, it's all over the place, but having a central
Erin Austin:location for tracking and storing your IP inventory is the first essential step.
Erin Austin:You can't protect what you aren't tracking, so acknowledging the importance
Erin Austin:of this step and the resistance to it.
Erin Austin:I created an IP journal to help you.
Erin Austin:The idea behind the IP journal is to make a regular habit, whether it's
Erin Austin:daily or weekly, depending on your content creation cycles, to make sure
Erin Austin:you're tracking what you're creating.
Erin Austin:and because you probably have some IP inventory that you haven't tracked
Erin Austin:before to also go back and, catalog it.
Erin Austin:So the IP Journal has a number of things that it does for you.
Erin Austin:It helps you identify what IP you own and what you use, cuz sometimes we use
Erin Austin:IP that we don't own, like software.
Erin Austin:create a timely record of the IP as it's created by you or for you so you
Erin Austin:don't lose track of ownership rights.
Erin Austin:Determine your IP usefulness, whether it's enforceable and whether it
Erin Austin:conflicts with any third party ip.
Erin Austin:You can access its relative value to your business.
Erin Austin:You may have some IP in your business where you couldn't operate without,
Erin Austin:and some third party software where there's always gonna be
Erin Austin:another software provider, right?
Erin Austin:And determine what additional resources are required to
Erin Austin:protect your most valuable ip.
Erin Austin:Some is more valuable than others.
Erin Austin:Every blog post, maybe you don't wanna protect that, but obviously if
Erin Austin:you have some sort of manifesto or major workbook or guide that's more
Erin Austin:valuable, then you wanna protect that.
Erin Austin:So that is the IP journal, and I do have a link to that in the show notes.
Erin Austin:So IP Journal, that is your, IP inventory step.
Erin Austin:The second step is IP protection.
Erin Austin:So once you understand what you have, then you can allocate the
Erin Austin:appropriate level of resources to.
Erin Austin:It might mean registration for some of it, as we spoke about
Erin Austin:earlier, whether that's copyright registration or trademark registration.
Erin Austin:For most of us who are listening to this podcast, patent is not, part
Erin Austin:of your business, but it might be.
Erin Austin:but or not registration is appropriate, , it will always mean having written
Erin Austin:agreements in place regarding its creation unless you personally made it.
Erin Austin:Again, whenever there's a third party involved in the creation,
Erin Austin:you want those written agreements.
Erin Austin:Intellectual property ownership rules can be confusing.
Erin Austin:Clients who believe they have full ownership of a deliverable, even
Erin Austin:when it includes your preexisting material because they paid for.
Erin Austin:Likewise, when you're paying for a subcontractor to do work for you, what
Erin Austin:rights do you have in their deliverables?
Erin Austin:In the absence of assigned contract, you may be very unpleasantly surprised
Erin Austin:by the default ownership rules under intellectual property laws.
Erin Austin:Regardless of your thoughts on contracts, I'm pro.
Erin Austin:I hope you are too.
Erin Austin:There is one agreement you simply can't avoid.
Erin Austin:I think you know what's coming.
Erin Austin:The old N D A Love 'em or Hate 'em.
Erin Austin:Confidentiality agreements, also known as non-disclosure agreements,
Erin Austin:NDAs, they're everywhere.
Erin Austin:these days, they're the entry ticket to almost every two-party interaction before
Erin Austin:pitch meetings in response to RFPs.
Erin Austin:even when you hire someone, that N D A tends to come out.
Erin Austin:So Because of the ubiquity of NDAs, I created an hourly to
Erin Austin:exit N d a negotiation package.
Erin Austin:It includes, An N D A template.
Erin Austin:This is a plug and play template that you can start using immediately.
Erin Austin:So when you're hiring contractors or anytime you're gonna share some
Erin Austin:of your, confidential information, you wanna have that n D A in place.
Erin Austin:There's the N D A annotation.
Erin Austin:This takes the template and fully annotates it, provision by provision
Erin Austin:to make sure that you actually understand what those provisions.
Erin Austin:It includes a sample client side, N D A.
Erin Austin:It's the typical N D A you might receive from your client that you're expected to
Erin Austin:sign, and it has been redlined by yours, truly, including detailed explanations
Erin Austin:for why I made each change that I made.
Erin Austin:And then finally, I have the hourly to exit.
Erin Austin:If this, then that chart.
Erin Austin:Now, while I recommend that all agreements be reviewed by a lawyer before you sign
Erin Austin:them, I understand that sometimes that review won't fit into your schedule
Erin Austin:if you need a very quick turnaround or it may not fit into your budget, if
Erin Austin:you're just at the talking stage and there's no revenue attached to that n.
Erin Austin:So this chart, which, is a companion piece to my N D A Hotspots LinkedIn Live.
Erin Austin:if you don't have that, I'm gonna include it in there.
Erin Austin:It's gonna be in your package, that gives you suggestions on how to
Erin Austin:deal with the most common issues that you'll come across in your nda.
Erin Austin:So a link to, get the N D A package will be in your show notes.
Erin Austin:The last step is IP deployment.
Erin Austin:So I've decided I'm going to use the word deployment instead of monetization,
Erin Austin:which I think you've heard me use before.
Erin Austin:I'm gonna use deployment from now on because too many people confuse
Erin Austin:monetization with creating product.
Erin Austin:Deployment means bringing resources into effective action.
Erin Austin:I like this better than monetization anyway, because we
Erin Austin:don't create IP for vanity's sake.
Erin Austin:We create it so that it works for us because it provides leverage.
Erin Austin:The reward of our investment in creating and protecting our IP is
Erin Austin:to use it as a leverage to make our businesses more profitable.
Erin Austin:This might be any number of IP offerings.
Erin Austin:Licensing courses and training might be through productized
Erin Austin:services, or it might be through a customizable signature solution.
Erin Austin:All of these.
Erin Austin:Are very different ways of deploying our ip, but they're all IP based,
Erin Austin:or I should say they're all more profitable when they are IP based.
Erin Austin:Through my one-on-one services side of the business, think beyond ip.
Erin Austin:I love to work with people to find that intersection between, what their IP
Erin Austin:is, what their goals for their business are, and the market that they're
Erin Austin:in to find the optimal deployment.
Erin Austin:Oh, that's such a good word.
Erin Austin:So I hope you found this helpful.
Erin Austin:I'll continue to beat the drum that all professional services providers can
Erin Austin:build scalable and saleable business.
Erin Austin:If you're interested in learning more about the offerings I, discussed today
Erin Austin:and any other questions about intellectual property, you know where to find me.