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From Startup to Profit: Smart Money Strategies for Growth
Episode 17523rd May 2024 • eCommerce Podcast • Matt Edmundson
00:00:00 00:45:35

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In this episode of the eCommerce Podcast, host Matt Edmundson sits down with Leandro D'Elias from EightX, offering a deep dive into the intersection of numbers and strategy in driving eCommerce success. Whether you're just starting out or plotting a profitable exit, this episode is packed with actionable insights.

Key Discussion Points:

  1. The Illusion of High Turnover: Understanding why chasing big sales numbers might not always equate to business health and longevity.
  2. Strategic Salary for Founders: Leandro advises on compensating yourself in a way that fuels growth rather than draining resources.
  3. Exit Strategy Optimisation: How maximising your profits not only increases your tax but significantly boosts the value of your business upon sale.
  4. The Secret to Sustainable Growth: Unveiling "Smart Growth Secrets" that focus on long-term success over short-term gains.

Takeaways:

  • Emphasise profitability to ensure the sustainable growth of your eCommerce venture.
  • Draw only what you need for living expenses in the early stages, reinvesting the remainder to promote business growth.
  • Enhance your EBITDA for a more lucrative business sale, accepting higher tax liabilities as a trade-off for greater overall value.
  • Understanding the opportunity cost of every dollar and investing in areas with the highest return potential.

About Leandro D'Elias:

Leandro is a seasoned finance professional with a deep understanding of how to bridge the gap between numbers and strategy to foster eCommerce success. His expertise spans multinational corporations to innovative startups, guiding them toward creating legacy-building revenue through precision budgeting and strategic financial planning.

Episode Resources:

  • EightX: Dive deeper into the financial strategies that can catapult your eCommerce business into profitability.
  • LinkedIn: Connect with Leandro D'Elias for more insights into financial planning and eCommerce strategy.

Don’t miss out on future episodes packed with expert insights to take your eCommerce venture to the next level. We love to hear your thoughts. Drop us a comment or reach out directly to discuss any questions or feedback. Tune in to "From Startup to Profit: Smart Money Strategies for Growth" for a masterclass in navigating the financial complexities of eCommerce, ensuring your venture not only survives but thrives in today's competitive market.

Transcripts

Matt Edmundson:

Hello and welcome to the eCommerce Podcast with

Matt Edmundson:

me, your host, Matt Edmundson.

Matt Edmundson:

Now, the eCommerce Podcast is a show all about helping you deliver eCommerce wow.

Matt Edmundson:

Yes, it is.

Matt Edmundson:

It's there to help.

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It's here.

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It's part of the eCommerce life now to be a member, a

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regular subscriber of the show.

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And to help us today, we're going to be chatting with Leandro D'Elias from Eightx

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about numbers and strategy about bridging the two things together in such a way.

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That actually drives real eCommerce success, which let's

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face it, ladies and gentlemen, is what we're all interested in.

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Yes, it is.

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We all want a little bit of that.

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Don't we?

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At least I do now.

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So grab your notebooks, grab your pens.

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It's going to be fun.

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But of course, before we get into that, let me just take a few moments to say a

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big warm welcome to all our new listeners.

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If this is your first time with us on the eCommerce Podcast,

Matt Edmundson:

Stoked you're here, man.

Matt Edmundson:

Really stoked.

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It's awesome that you've taken the time to listen to us and the show is

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growing and so if you'll keep coming back, also a big warm welcome to you.

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Really excited that you're here.

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You know what, every week I look at the numbers and I'm always super proud.

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They're going up and up.

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And I just, I love that.

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I totally love that.

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So thank you for being part of the eCommerce Podcast.

Matt Edmundson:

Thank you for being with us.

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Now today's show is brought to you by the eCommerce Cohort.

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This is our monthly membership group where you can join us, come

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join in Some fun around eCommerce.

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We have expert workshops in there.

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We've got all kinds of weird and wonderful things going on.

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Like you get to watch the recording of a podcast live.

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So you can get to ask the guests your questions, all those kinds of cool things.

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So do check out eCommerce Cohort if you haven't done so already, but great to

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see you in there at eCommerceCohort.

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com.

Matt Edmundson:

Oh yes, that's eCommerceCohort.

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com.

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Now let's talk about today's guest then.

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Leandro.

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Oh yes.

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He's from it's just let's just say he's in Argentina because that's where

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he actually is, which is surprised me a little bit, but I'm just loving the

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fact this is a global eCommerce podcast.

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Oh yes.

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So from guiding eCommerce ventures through financial minefields.

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We've all been in those minefields, let's face it.

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To crafting innovative financial blueprints, he is a charismatic

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finance professional reshaping narratives and turning clicks

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into legacy building revenue.

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With a knack for precision budgeting and strategic loan sourcing, Leandro's

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journey spans from multinational corporations to spearheading financial

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strategies for an array of pioneering companies like Alphapore and S E N E.

Matt Edmundson:

I'm not even sure what that company is, but I'm sure it's very good anyway.

Matt Edmundson:

It's great to have you on the show, Leandro.

Matt Edmundson:

How are we doing?

Matt Edmundson:

Leandro D'Elias: Hi Matt, it's nice to meet you, thank you for having me here.

Matt Edmundson:

Thank you for the intro but I'm really glad to be sitting

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here and talking to you.

Matt Edmundson:

Super cool.

Matt Edmundson:

All the way from Argentina?

Matt Edmundson:

No doubt.

Matt Edmundson:

Whereabouts in Argentina?

Matt Edmundson:

Leandro D'Elias: far away from you, I'm around 40 kilometers away

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from the capital of Buenos Aires

Matt Edmundson:

okay.

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Leandro D'Elias: living in the countryside,

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Living in the countryside of Argentina, it can't be a bad thing.

Matt Edmundson:

I dare say that at the time of recording the weather is much better.

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It doesn't matter any time of the year, the weather's going to be always much

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better for you than it is for me in cold, dreary England right now, right?

Matt Edmundson:

Leandro D'Elias: although it's raining today, but yeah.

Matt Edmundson:

It's raining but it's still 30 degrees outside, right?

Matt Edmundson:

Leandro D'Elias: Yeah, it's amazing how hot it is.

Matt Edmundson:

I think it's 4 degrees here today or something crazy.

Matt Edmundson:

It's very different, so I'm slightly envious.

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You know what, in all my yeah.

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In all my years of travelling, I've only ever traveled through Argentina.

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I've never actually stayed there.

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And it's definitely on mine and my wife's bucket list to go back.

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We were, we traveled through Buenos Aires when we went to

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Uruguay for a little while.

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We went we went there to visit with some friends.

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And I'm just a big fan of South America.

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The whole continent, just amazing.

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Have you always

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Leandro D'Elias: sure to let me know when you're here.

Matt Edmundson:

Oh, yeah, no

Matt Edmundson:

Leandro D'Elias: Sorry?

Matt Edmundson:

Have you always been in Argentina?

Matt Edmundson:

Are you, have you,

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Leandro D'Elias: yes.

Matt Edmundson:

Born and raised here but I like to travel around the world, so every time I can

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take a plane and go visit somewhere.

Matt Edmundson:

Yeah.

Matt Edmundson:

Why would you

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Leandro D'Elias: to London one time but yeah, definitely I

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need to go to Italy right now.

Matt Edmundson:

Oh, love Italy.

Matt Edmundson:

Love it.

Matt Edmundson:

Before we get into eCommerce, let's deal with the elephant in the room football.

Matt Edmundson:

There's always a big thing.

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I don't know if it's the same in Argentina, but when England and

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Argentina play, it's always a big thing because there's a lot of

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fans in England who have very long memories with Maradona handballing

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calling the handball the hand of God.

Matt Edmundson:

Yeah.

Matt Edmundson:

So you are familiar with the story.

Matt Edmundson:

Okay, good.

Matt Edmundson:

Leandro D'Elias: Yes,

Matt Edmundson:

I was just curious because obviously it's a big deal here,

Matt Edmundson:

that whole thing, from I think it was 1986, now I remember I was 13 at the

Matt Edmundson:

time but I just assumed it was an England thing, just England not getting over it.

Matt Edmundson:

Leandro D'Elias: No, I think it's about the whole history

Matt Edmundson:

between the two countries.

Matt Edmundson:

You have the Malvinas War you have Maradona's goal, but I think every

Matt Edmundson:

time that Argentina and England played, play it's going to be like

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a classic match where everyone think it's a war thing when at the end of

Matt Edmundson:

the day, it's just a football game.

Matt Edmundson:

Yeah, I definitely, it's one of our classic rivals and it's both of

Matt Edmundson:

them are really good football teams.

Matt Edmundson:

So the good thing is that we were.

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Champions, that's 2022, so it was since 1986, so it was a big day for us.

Matt Edmundson:

I don't know if you saw the newspapers, but I think 5 million

Matt Edmundson:

people were in the streets

Matt Edmundson:

Yeah, it's crazy.

Matt Edmundson:

You guys know how to party when there's a big celebration.

Matt Edmundson:

Leandro D'Elias: It's a religion here.

Matt Edmundson:

Football is the main thing here in Argentina.

Matt Edmundson:

Yeah, it's crazy, isn't it?

Matt Edmundson:

You had Messi, didn't you, in the and winning the cup the World Cup and all

Matt Edmundson:

that, the story behind that was all quite wonderful, and yeah, no, loved

Matt Edmundson:

it, loved that whole season, obviously.

Matt Edmundson:

Was never a big fan of the hand of God but what can you do?

Matt Edmundson:

Leandro D'Elias: what usually what I say is I'm a big fan of the second goal,

Matt Edmundson:

which is probably one of the best goals in

Matt Edmundson:

Oh

Matt Edmundson:

Leandro D'Elias: So I think he, he was able to say, okay,

Matt Edmundson:

I did the goal with one hand.

Matt Edmundson:

But then I did the best,

Matt Edmundson:

the best goal

Matt Edmundson:

Leandro D'Elias: goal of the history.

Matt Edmundson:

Yeah, I remember the run very well, you just you knew what

Matt Edmundson:

was coming, so yeah, no very good.

Matt Edmundson:

And when you said it's just football, I think half the audience that listens

Matt Edmundson:

to the show would have gone, yes, you're right, and the other half of

Matt Edmundson:

the audience would go, how dare you

Matt Edmundson:

Leandro D'Elias: Probably wants to kill me,

Matt Edmundson:

Nah, I'm a big fan of football, don't get me wrong.

Matt Edmundson:

But yeah, it's, oddly, it's weird, or every time that I see these kind

Matt Edmundson:

of things, I'm shocked about how people react about a football game.

Matt Edmundson:

If my team loses here in Argentina, maybe people don't

Matt Edmundson:

even go to work, the next day.

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So it's crazy how we react to a football game.

Matt Edmundson:

And I probably that's coming from Italy and also from England, because I don't

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know if there are too many countries that.

Matt Edmundson:

Leave football the way we do, England, Italy, probably Spain, France, but then

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you don't see that on any other country.

Matt Edmundson:

Yeah, it's, to me, I like to watch football games and I shout and

Matt Edmundson:

I want my team to win, but sadly I'm not the other half that says.

Matt Edmundson:

Yes, I cry and I go crazy if my team loses,

Matt Edmundson:

Yeah, life still carries on.

Matt Edmundson:

It's okay.

Matt Edmundson:

We don't, we haven't given up the hope of living.

Matt Edmundson:

Yeah.

Matt Edmundson:

No, I'm with you.

Matt Edmundson:

I'm with you.

Matt Edmundson:

It's one of those so let's talk about eCommerce.

Matt Edmundson:

It's the eCommerce Podcast.

Matt Edmundson:

We should probably talk about something to do with eCommerce, but

Matt Edmundson:

although football's very fascinating.

Matt Edmundson:

Now, we've had on the show, if you're a regular listener to the show, you

Matt Edmundson:

may remember Matt Putra was on the show a few months ago from Eightx,

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you and Matt worked together and have been working together in Eightx, and

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so you're both CFOs, you're both CFOs.

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Chief Finance Officers.

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You're both finance whiz kids.

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You both love numbers, spreadsheets, and almost as much as you

Matt Edmundson:

love football, I'm guessing.

Matt Edmundson:

But it's one of those things where for many people, yes.

Matt Edmundson:

Excellent.

Matt Edmundson:

I was going to say, it's one of those things where I think I spend

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probably a quarter of my life in.

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Looking at data, spreadsheets and numbers and things like that.

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But I can't say as I've ever really enjoyed it.

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And one of the things I've always struggled with what numbers to look at

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and when Matt came on, he talked about creating a spreadsheet called The Blended

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ROAS document and he talked through

Matt Edmundson:

Leandro D'Elias: yes,

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how to create the blended ROAS and how it should

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be the one number you focus on.

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And I have to be honest with you, since that show, I have created said

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spreadsheet and I look at it religiously.

Matt Edmundson:

And shout out to Matt for that because it's been very helpful.

Matt Edmundson:

Leandro D'Elias: He could help.

Matt Edmundson:

Yeah.

Matt Edmundson:

It's been really good in some of our conversations as well, and

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just in tracking, marketing, and how well we're doing and stuff.

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So where did your love of numbers come from?

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Was this from when you were a kid or did you get a bang on the head when

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you were in your late teenage years?

Matt Edmundson:

Yeah,

Matt Edmundson:

Leandro D'Elias: No, since I was a kid, I was a big fan, or I

Matt Edmundson:

wouldn't say a big fan, but I find myself doing really good at math.

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And it was easy for me to do calculations and stuff.

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Then I went ahead and studied industrial engineer.

Matt Edmundson:

I know I'm talking about eCommerce and financing stuff.

Matt Edmundson:

I'm an industrial engineer.

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So that's my calculation side of it.

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But yeah, I like numbers, and usually, probably because I'm an engineer, I like

Matt Edmundson:

to understand my decisions based on facts.

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And in this case, facts are numbers.

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The numbers don't lie and we try to create a story out of what we're seeing.

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I think that the answer to the question is I like to back my decisions on trends,

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on data, on numbers, and that's why we do all this kind of analysis depending on the

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roles and things like that because we want to understand not because of what we think

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or you don't get me wrong, usually the gut feeling it's always or usually right, but

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if we Say, okay I get the sense of we're going in this direction or that direction.

Matt Edmundson:

If we can look at the numbers and confirm that probably it's going to be way better

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And you go and do the thing with much more confidence.

Matt Edmundson:

I think that's the main difference.

Matt Edmundson:

When you do something just because you think it's going to be a good or a bad

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thing rather than when you do something knowing because you analyzed all the

Matt Edmundson:

information and you see the trends and things like that probably it's a

Matt Edmundson:

psychological thing, but I think that you do it with much more confidence.

Matt Edmundson:

Yeah, no, it's very true and I love that because I think

Matt Edmundson:

your industrial engineering background, engineers like to understand things,

Matt Edmundson:

don't they like to understand how things work, how to put things

Matt Edmundson:

together in a way that makes sense and,

Matt Edmundson:

Leandro D'Elias: Since I was a little kid I was the kid standing

Matt Edmundson:

right next to the electrician in my house asking, why do you do this?

Matt Edmundson:

Why do you do that?

Matt Edmundson:

I'm that kind of person.

Matt Edmundson:

I love to ask why.

Matt Edmundson:

yeah,

Matt Edmundson:

Leandro D'Elias: I know that it's something, it's annoying, but yeah,

Matt Edmundson:

I'm usually asking why this, why that,

Matt Edmundson:

yeah, why

Matt Edmundson:

Leandro D'Elias: until I understand, I don't stop asking.

Matt Edmundson:

yeah, no, I think it's a great mind to have, actually,

Matt Edmundson:

the curious mind, I think if you're curious, you tend to do well, and

Matt Edmundson:

you just keep asking questions.

Matt Edmundson:

And whenever we stop being curious, I think that's when we get maybe a

Matt Edmundson:

little bit too judgmental or maybe just a little bit too sure of ourselves.

Matt Edmundson:

I don't know.

Matt Edmundson:

I, either one.

Matt Edmundson:

So when we were talking before we hit the record button you mentioned how when you

Matt Edmundson:

sit down and talk with clients, there's a couple of common problems that they have

Matt Edmundson:

and the main one being, and I thought this was interesting coming from a CFO.

Matt Edmundson:

The main problem being that they don't know what they want

Matt Edmundson:

they dunno what the goal is.

Matt Edmundson:

What do you mean by that?

Matt Edmundson:

Leandro D'Elias: Yeah, the thing about that is I know, but that being the

Matt Edmundson:

CFO, it's not usually the question that you get asked from a CFO, and probably

Matt Edmundson:

that's my engineering talking, but usually what I see is that we think we

Matt Edmundson:

know what we want to achieve or where we're going to want to get, but we don't

Matt Edmundson:

know how to get there, or we don't know what tools we need, what resources we

Matt Edmundson:

need, and that's usually one of my first talks when I'm onboarding a new client.

Matt Edmundson:

What I try to understand is, What do you want to achieve here?

Matt Edmundson:

I know that we are talking about a company selling something and all the first thing

Matt Edmundson:

that we should want is profitability.

Matt Edmundson:

You would be shocked about how many clients don't even say

Matt Edmundson:

the word profitability first.

Matt Edmundson:

Dunno.

Matt Edmundson:

What do they say first?

Matt Edmundson:

Leandro D'Elias: They want to achieve X amount of million dollars in revenue.

Matt Edmundson:

They want to sell X amount of units, they want to be the best ones selling

Matt Edmundson:

X service in the market, which I get it, it's great, but I think that the,

Matt Edmundson:

what I try to tell them or give them at the beginning is organization, let's

Matt Edmundson:

get your ideas organized and use any framework that you would like to use.

Matt Edmundson:

There, there's something called EOS.

Matt Edmundson:

There are a bunch of tools to understand strategy most for

Matt Edmundson:

eCommerce company or startups.

Matt Edmundson:

That's why I mentioned EOS.

Matt Edmundson:

It's one of the tools we use.

Matt Edmundson:

But the thing is let's get organized.

Matt Edmundson:

What do you want?

Matt Edmundson:

Of course, my goal is going to make you profitable and make

Matt Edmundson:

you profitable in a healthy way

Matt Edmundson:

Yeah.

Matt Edmundson:

Leandro D'Elias: So that you don't waste all your money But then let's say you want

Matt Edmundson:

to achieve a 10 million dollar revenue.

Matt Edmundson:

That's great.

Matt Edmundson:

Now my line of questioning is going to be how do you want to get there?

Matt Edmundson:

How many units do you need to sell?

Matt Edmundson:

to get there, to understand even if that's feasible, and then let me

Matt Edmundson:

worry about the numbers in terms of financing, in terms of how many how

Matt Edmundson:

much money do, should we spend on advertising based on that blended ROAS.

Matt Edmundson:

Yeah.

Matt Edmundson:

Leandro D'Elias: Because if you want to achieve 10 million and you want to spend

Matt Edmundson:

1, 000 in marketing, probably you're not going to get there unless you have

Matt Edmundson:

a super efficient marketing agency.

Matt Edmundson:

In which case we want them on the show, right?

Matt Edmundson:

We need to talk to these people.

Matt Edmundson:

Yeah.

Matt Edmundson:

Yeah.

Matt Edmundson:

Yeah.

Matt Edmundson:

Leandro D'Elias: but yeah, that's when I come to the game and try

Matt Edmundson:

to align your goal with a proper strategy and make it feasible.

Matt Edmundson:

Why do you think it, just to clarify, you mentioned

Matt Edmundson:

EOS, which stands for, as long as I'm talking about the same EOS, the

Matt Edmundson:

Entrepreneurial Operating System which is based on a book, isn't it?

Matt Edmundson:

I can't remember the name of the book now.

Matt Edmundson:

But it's just a really

Matt Edmundson:

Leandro D'Elias: are a couple of them.

Matt Edmundson:

Yeah.

Matt Edmundson:

Leandro D'Elias: One is called Traction, the other one is DOS

Matt Edmundson:

System, which is a book itself.

Matt Edmundson:

I love the system, and I think it's a good way to put a name to some of the things

Matt Edmundson:

that you probably are currently doing.

Matt Edmundson:

Like, all of us We have set up goals in the long term, in the short term and,

Matt Edmundson:

but we don't know why we're doing them,

Matt Edmundson:

Yeah.

Matt Edmundson:

Leandro D'Elias: or we don't have the proper framework to do it.

Matt Edmundson:

This system, what it does, mainly for small companies or companies that are

Matt Edmundson:

just starting or are not big companies, is that they, it gives them a tool to put a

Matt Edmundson:

name to everything that they need to do.

Matt Edmundson:

And to get them organized, like I said, let's set up the yearly goal, we

Matt Edmundson:

want to achieve this, but then let's set up quarterly goals, let's set up

Matt Edmundson:

KPIs, OKRs, so that you are aligned.

Matt Edmundson:

And you don't work for the yearly goal, you work to achieve the quarterly

Matt Edmundson:

goals that, if you achieve them, you're going to get closer to the yearly goal.

Matt Edmundson:

So I think it's a great tool to know what you're doing and put a name

Matt Edmundson:

to the things that you probably are doing right now, while you're mumbling

Matt Edmundson:

around and maybe you don't prioritize.

Matt Edmundson:

Things that you need to do to be aligned to the main goal.

Matt Edmundson:

Yeah, I've read the book.

Matt Edmundson:

I've read all of his books, actually.

Matt Edmundson:

The EOS books.

Matt Edmundson:

Great book.

Matt Edmundson:

Especially if you need some kind of framework for your

Matt Edmundson:

business to understand it.

Matt Edmundson:

It is a great

Matt Edmundson:

Leandro D'Elias: recommend.

Matt Edmundson:

And the name of the author will come back to me.

Matt Edmundson:

At some point, I've got it up on the screen here in front of me, actually

Matt Edmundson:

the actual model where he talks about vision people, data, issues, processes,

Matt Edmundson:

and then what he calls traction.

Matt Edmundson:

And that's the sort of the six elements he thinks about.

Matt Edmundson:

Why do you think, just going back to something you said earlier, why do you

Matt Edmundson:

think when you ask most people who run an online business, and I'm smiling because

Matt Edmundson:

I think this is probably a very true truism when you ask most people that run

Matt Edmundson:

an online business, what's your goal?

Matt Edmundson:

And the goal is always related to a turnover.

Matt Edmundson:

And usually that turnover figure is, I want to get to 100, 000, I want

Matt Edmundson:

to hit a million, I want to hit 5 million, I want to hit 10 million.

Matt Edmundson:

Do you know what I mean, there's sort of these standard numbers

Matt Edmundson:

that everybody wants to hit.

Matt Edmundson:

I've never really heard anybody come back and say, I want to make a million

Matt Edmundson:

pounds profit, or I've never really heard people say, I want to do 2.

Matt Edmundson:

376

Matt Edmundson:

million next year in turnover.

Matt Edmundson:

Do you know what I mean?

Matt Edmundson:

It's always, I want to grow by 20%, always these sort of random

Matt Edmundson:

numbers that people throw out.

Matt Edmundson:

Why is that?

Matt Edmundson:

Why are we so concerned about the big?

Matt Edmundson:

Turnover number

Matt Edmundson:

Leandro D'Elias: I think that if I have to give you my opinion

Matt Edmundson:

of that is that usually we tend to associate revenue to profit.

Matt Edmundson:

So if, and that's probably what we're hearing in the TV

Matt Edmundson:

or even when we hear about.

Matt Edmundson:

I don't know, Apple just released their Q3 statements, and they don't say they

Matt Edmundson:

achieved this or that revenue or sorry, profit or this or that ratio or KPI.

Matt Edmundson:

Usually what they say is they increased revenue.

Matt Edmundson:

And for the non financial persons Anything that they can talk about when it comes

Matt Edmundson:

to numbers of any company, the first thing that you talk about is revenue.

Matt Edmundson:

How much money you sold.

Matt Edmundson:

So my guess is that tend to associate that to profit.

Matt Edmundson:

And the big difference about that is that you could be selling 10

Matt Edmundson:

million of any kind of product, you also could be spending 10, 000, 000.

Matt Edmundson:

So what's the point of having a business and saying out there I'm

Matt Edmundson:

selling 10, 000, 000 when you're actually not making any dime?

Matt Edmundson:

So I guess that the main to answer that is we tend to associate revenue with profit.

Matt Edmundson:

If you're selling 10 million, probably you're making a lot of money.

Matt Edmundson:

That's the usual thing that

Matt Edmundson:

that's the assumption, isn't it?

Matt Edmundson:

If I've got a 10m or 10m turnover, then yes, I'm going to hopefully

Matt Edmundson:

be making some kind of profit.

Matt Edmundson:

When you, and I appreciate this is going to vary from industry to industry, right?

Matt Edmundson:

But if I was starting out in eCommerce, and I'm thinking I'm going to set up an

Matt Edmundson:

online business, if I turned over say a million in revenue, what would be a

Matt Edmundson:

typical gross profit margin and what would be a typical net profit margin

Matt Edmundson:

that I should think about or aim for?

Matt Edmundson:

Leandro D'Elias: if you're just starting, probably you will want to,

Matt Edmundson:

all the money that you're making, probably you're going to reinvest

Matt Edmundson:

that money to grow the business.

Matt Edmundson:

I would aim first to break even.

Matt Edmundson:

There are many businesses that I know that in the first 20 years, six months,

Matt Edmundson:

they're not going to break even.

Matt Edmundson:

So you need to assume that probably in the first six months to 12 months, you're

Matt Edmundson:

going to need money to grow your business.

Matt Edmundson:

Then depending on the type of product, and like you said, it's

Matt Edmundson:

going to vary between each industry.

Matt Edmundson:

What I would try to aim for in eCommerce is at least have a more than 65 70

Matt Edmundson:

percent gross margin to begin with.

Matt Edmundson:

And when I say gross margin, I'm only talking about net

Matt Edmundson:

revenue, less cost of goods sold.

Matt Edmundson:

Right,

Matt Edmundson:

Leandro D'Elias: I'm not talking about how much money you're spending on advertising,

Matt Edmundson:

on payment processing fees, on commissions, on any other valuable costs.

Matt Edmundson:

Gross margin is just net revenue less cost of goods sold.

Matt Edmundson:

And then at least try to aim for a great net profit margin would be 20,

Matt Edmundson:

30% but knowing that at the beginning, you're going to grow, you're going

Matt Edmundson:

to want to grow your business.

Matt Edmundson:

I would say, try to 5, 10 percent so that at least you're making some money

Matt Edmundson:

and then reinvest everything into.

Matt Edmundson:

Growing your business.

Matt Edmundson:

How do you, I'm just thinking here as you're talking if

Matt Edmundson:

I was starting an eCommerce business today, which ironically I'm just

Matt Edmundson:

about to launch one but I appreciate I'm launching my next eCommerce

Matt Edmundson:

business from a very different place.

Matt Edmundson:

I already have staff, I have warehouses, do you know what I mean, we've got

Matt Edmundson:

a great team I appreciate, I'm not in a kitchen working a side hustle

Matt Edmundson:

here trying to figure out what's

Matt Edmundson:

Leandro D'Elias: Let me know if you need a CFO.

Matt Edmundson:

Yeah I will we've got a very good one, but I, if

Matt Edmundson:

that changes, I'll let you know.

Matt Edmundson:

But with someone who is starting out, I guess one of the big things

Matt Edmundson:

to think about, and maybe you can talk to this a little bit, how do I

Matt Edmundson:

know when I can pay myself, right?

Matt Edmundson:

How do I know when I can actually take money out of this?

Matt Edmundson:

Leandro D'Elias: To address that, what I would say is don't expect

Matt Edmundson:

to pay yourself 50k a month because you're starting an eCommerce company.

Matt Edmundson:

You're not starting at a Coca Cola company.

Matt Edmundson:

I know that you're going to be the CEO and that's a great name to, to say out there.

Matt Edmundson:

Like I'm the CEO of this company which is great.

Matt Edmundson:

And I'm pretty sure that if we, with a good.

Matt Edmundson:

Product, you're going to achieve the multimillion dollar or pound revenue,

Matt Edmundson:

but what I would say there is if you don't have a site work and you're putting

Matt Edmundson:

all your eggs in this company, which I wouldn't advise you to do it let's try to

Matt Edmundson:

pay yourself whatever you need to live.

Matt Edmundson:

Because this is going to be your child and you want your child to be, to succeed.

Matt Edmundson:

And expect at the beginning to put a bit more effort, money wise, to

Matt Edmundson:

your child instead of yourself.

Matt Edmundson:

So I would say, yes, you want to get paid a lot of money.

Matt Edmundson:

Because this is your company and you're the CEO, but going back

Matt Edmundson:

to what we took at the beginning, the main thing that you need to

Matt Edmundson:

worry first is about profitability.

Matt Edmundson:

If that means that you don't get paid, then you don't, you shouldn't get paid.

Matt Edmundson:

Why?

Matt Edmundson:

Because your main goal should be profitability.

Matt Edmundson:

Then we can talk about your salary.

Matt Edmundson:

And that's probably one of the main issues that I find with CEOs.

Matt Edmundson:

They get paid.

Matt Edmundson:

I have a bunch of clients that probably are making a couple of

Matt Edmundson:

million dollars yearly revenue.

Matt Edmundson:

They're not profitable, but that they get paid 30K a month.

Matt Edmundson:

Wow.

Matt Edmundson:

Leandro D'Elias: and you're like, I don't understand.

Matt Edmundson:

Yeah, of course, everyone wants to get paid that monthly salary, but

Matt Edmundson:

that shouldn't be your first goal.

Matt Edmundson:

Your first goal should be.

Matt Edmundson:

Profitability, then scale the business, and then we can discuss about how

Matt Edmundson:

much money you want to get paid.

Matt Edmundson:

Because eventually, this is going to be your company.

Matt Edmundson:

So if you succeed, it's a ramp up.

Matt Edmundson:

Yeah.

Matt Edmundson:

Leandro D'Elias: Five years from now, probably you're going to

Matt Edmundson:

get paid more than 50k a month.

Matt Edmundson:

Yeah.

Matt Edmundson:

Leandro D'Elias: But don't do it right now.

Matt Edmundson:

Yeah.

Matt Edmundson:

There's always

Matt Edmundson:

Leandro D'Elias: the business.

Matt Edmundson:

there's always an interest in opportunity cost, isn't there,

Matt Edmundson:

where money is concerned, I find, that

Matt Edmundson:

Leandro D'Elias: Totally.

Matt Edmundson:

We understand that if we have, say, a blended ROAS of, I'm going

Matt Edmundson:

to say five, because it's just easy math.

Matt Edmundson:

I know for every pound I leave, or every dollar I leave in the

Matt Edmundson:

business, I'm getting five back.

Matt Edmundson:

It's just the way it works.

Matt Edmundson:

There's an opportunity cost.

Matt Edmundson:

I was talking to this with our team the other day that when we

Matt Edmundson:

overspend on something over here, we think it's okay, but we're probably

Matt Edmundson:

spending a bit more money over here.

Matt Edmundson:

If I took that same money and invested it in new customer acquisition, I

Matt Edmundson:

would get, I think I worked out.

Matt Edmundson:

We would get an extra 700 new customers a month, which was

Matt Edmundson:

an extra 75 grand in revenue.

Matt Edmundson:

So it's a big deal.

Matt Edmundson:

I think, in terms of, especially when you start out, because it's a

Matt Edmundson:

bit like a pension fund, isn't it?

Matt Edmundson:

The sooner you start, the more money you make in the long run.

Matt Edmundson:

But the sooner you start, the sooner it starts to hurt.

Matt Edmundson:

And I think delaying financial gratification now

Matt Edmundson:

for the benefit of a future.

Matt Edmundson:

Payday.

Matt Edmundson:

The sooner you can do that in eCommerce, the better it is and understanding

Matt Edmundson:

the opportunity cost of the money.

Matt Edmundson:

So if I'm taking 10 grand out of the business that month, but I

Matt Edmundson:

only need three grand to live.

Matt Edmundson:

It's cool.

Matt Edmundson:

I've got an extra seven grand.

Matt Edmundson:

I can do whatever I want.

Matt Edmundson:

I can put it in the bank account and do whatever I like.

Matt Edmundson:

Give it away to charity, use all kinds of things that you can do with that money.

Matt Edmundson:

But the reality of it is, there's also an opportunity cost to that money.

Matt Edmundson:

So if you're in a thriving, or if you're in a business that's growing

Matt Edmundson:

and you can get new customers, new customer acquisition with seven

Matt Edmundson:

grand a month, we'll buy you.

Matt Edmundson:

A lot of new customers, right?

Matt Edmundson:

So if your cost of acquisition is 20 bucks, then, you're starting

Matt Edmundson:

to buy 300 odd clients or whatever it's going to be with that money.

Matt Edmundson:

So it's one of those where I totally get why people want to pay them large,

Matt Edmundson:

pay themselves large sums of money.

Matt Edmundson:

But I think as a business owner, there is this real tension, isn't it?

Matt Edmundson:

This is real opportunity cost, which you have to be aware of and

Matt Edmundson:

understanding what else that money would do if you didn't take it.

Matt Edmundson:

Leandro D'Elias: I think that you said the most important word there.

Matt Edmundson:

Cost of opportunity.

Matt Edmundson:

Usually you don't see that.

Matt Edmundson:

It's a theoretical calculation.

Matt Edmundson:

Because if I have ten pounds And I put them in this place what people

Matt Edmundson:

usually don't know because it's a theoretical calculation is that

Matt Edmundson:

how much money am I not losing, I'm avoiding myself of winning.

Matt Edmundson:

Yeah.

Matt Edmundson:

Leandro D'Elias: yes, if I can pay myself 10 and I only need three,

Matt Edmundson:

what's the cost of opportunity of the 7 that I'm overpaying myself?

Matt Edmundson:

If I put them on the business and maybe you can get, the thing is, maybe

Matt Edmundson:

I can get a better return, personally speaking but, again, going back to the

Matt Edmundson:

strategy, is what's your main goal?

Matt Edmundson:

Grow the business.

Matt Edmundson:

If you're getting a positive return on your company, and that 7 means that

Matt Edmundson:

you're going to get 700 customers.

Matt Edmundson:

More, that it's going to give you X amount of profit.

Matt Edmundson:

There's no reason for you to pay yourself 10, 10 pounds, pay yourself

Matt Edmundson:

three and reinvest the other seven.

Matt Edmundson:

And I think that's like you said, the cost of opportunity is usually what the

Matt Edmundson:

non financial people don't know how to calculate, don't know how to factor that

Matt Edmundson:

in whatever calculation they're making.

Matt Edmundson:

And usually that's the main goal.

Matt Edmundson:

What's the return that I'm getting?

Matt Edmundson:

Every penny that I have, reinvested.

Matt Edmundson:

That's why you want to understand your blended ROAS, because if your

Matt Edmundson:

current KPI is showing you that your ROAS is 6x, whatever money you have,

Matt Edmundson:

So if your salary, put it in that,

Matt Edmundson:

you totally would.

Matt Edmundson:

Geez.

Matt Edmundson:

Yeah.

Matt Edmundson:

Leandro D'Elias: and whatever money you have, keep spending.

Matt Edmundson:

Until when?

Matt Edmundson:

Until you see that number going down.

Matt Edmundson:

If your ROAS is below five and that's your threshold, stop spending money because

Matt Edmundson:

you're not getting the return you need.

Matt Edmundson:

But yeah, that's I think that you said it perfectly.

Matt Edmundson:

Because of opportunity is what people usually don't know how to calculate.

Matt Edmundson:

Yeah.

Matt Edmundson:

Yeah.

Matt Edmundson:

No it's good.

Matt Edmundson:

Let me go.

Matt Edmundson:

Maybe swing the pendulum the other way.

Matt Edmundson:

So we've talked about people who are starting out paying themselves.

Matt Edmundson:

Let's talk about people who are.

Matt Edmundson:

Maybe thinking of exiting their business, right?

Matt Edmundson:

So the business is, whatever, five years old.

Matt Edmundson:

They're turning over, I don't know, let's say, let's, easy maths.

Matt Edmundson:

Let's say they, they turn over a million bucks a year online and they make a profit

Matt Edmundson:

of 200, 000 a year or something like that.

Matt Edmundson:

One of the things that has intrigued me is it's a quote that I've heard

Matt Edmundson:

a couple of times recently where business sales are concerned.

Matt Edmundson:

And that is a lot of business owners run their accounts.

Matt Edmundson:

to reduce taxation rather than to increase value of the business.

Matt Edmundson:

Can you speak again, what does it mean and, I guess, what is

Matt Edmundson:

your understanding about that if I'm trying to sell the business?

Matt Edmundson:

Leandro D'Elias: When you try to reduce taxation, what you do usually is you try

Matt Edmundson:

to put as many expenses as you can on the business so that your net profit,

Matt Edmundson:

your net income is as low as possible.

Matt Edmundson:

Why?

Matt Edmundson:

Because with that, you're not going to pay a lot of taxes.

Matt Edmundson:

The thing is, if you want to sell the business, and usually in the

Matt Edmundson:

eCommerce world we try, we don't use discounted cash flow valuations.

Matt Edmundson:

We try to use either an EBITDA multiplier, a revenue multiplier, or any multiplier

Matt Edmundson:

that the potential buyer may want.

Matt Edmundson:

There are two kinds of strategies.

Matt Edmundson:

One is when you own the business, it's a legacy thing.

Matt Edmundson:

You're going to run the business forever.

Matt Edmundson:

What you want is to optimize.

Matt Edmundson:

And that is if I can put something this year to pay less taxes and move, push

Matt Edmundson:

them forward for next year, I can do it.

Matt Edmundson:

Whereas if you want to sell the business, you want to make sure that

Matt Edmundson:

your numbers are as high as possible.

Matt Edmundson:

And I'm not saying doing something illegal or weird it's just optimization

Matt Edmundson:

tactics that you can use to increase the value of your EBITDA or decrease it.

Matt Edmundson:

If you want to sell a business, it's a whole different strategy.

Matt Edmundson:

You shouldn't care about taxes because when you want, what you

Matt Edmundson:

want to show is high numbers and probably same as taxation.

Matt Edmundson:

You don't want to show high numbers just for the sake of it, and maybe

Matt Edmundson:

you're doing something weird.

Matt Edmundson:

Just to show high numbers, but yeah, definitely there are some things

Matt Edmundson:

that you can put in the business.

Matt Edmundson:

I don't know, I'm renting a car and maybe I can rent it on my

Matt Edmundson:

behalf instead of the business.

Matt Edmundson:

There are many things, but I think that it's two different strategies

Matt Edmundson:

that can be used depending on you wanting to sell the business or not.

Matt Edmundson:

It's a very good point, actually, that the value of

Matt Edmundson:

your business, one of the biggest determinators of it is EBITDA, Earnings

Matt Edmundson:

Before Interest Depreciation and Tax, or something it stands for, isn't it?

Matt Edmundson:

Amortization, I think, is the A.

Matt Edmundson:

So your pre tax profits, you're basically your net profit figure,

Matt Edmundson:

isn't it, with a few Added calculations for tax and so on and so forth.

Matt Edmundson:

The higher you can make that figure, the more valuable your business is.

Matt Edmundson:

And in e-commerce, at the moment, we're looking at multiples of, let's say on

Matt Edmundson:

average 3, 4, 5, somewhere around there.

Matt Edmundson:

So for every dollar you can add to the bottom line in profit gives you $5 maybe.

Matt Edmundson:

Yeah, in an extra sort of sales price.

Matt Edmundson:

The downside is, of course, you've got to pay tax on that figure, but

Matt Edmundson:

the tax you pay is whatever it is for your country, I don't know, 10, 20

Matt Edmundson:

Leandro D'Elias: Yeah, and I usually, what I tell the clients is it's a good

Matt Edmundson:

problem to have, because if you're paying, if you're paying a lot of taxes, it

Matt Edmundson:

means that you're making a lot of money.

Matt Edmundson:

Yeah, of course we want to make sure that we can, I wouldn't

Matt Edmundson:

say reduce, rather than optimize taxation by changing a few things.

Matt Edmundson:

But yeah, that's usually a good a good problem to have because it

Matt Edmundson:

means that first you're profitable.

Matt Edmundson:

So that check on that box and then it means that probably you're going

Matt Edmundson:

to be able to pay yourself more.

Matt Edmundson:

So as you see, everything is aligned to what we started talking.

Matt Edmundson:

How do we strategize the business?

Matt Edmundson:

And most importantly, what's the main goal?

Matt Edmundson:

Other than profitability, of course,

Matt Edmundson:

Yeah.

Matt Edmundson:

Yeah, if you want to sell the business, you need it to be profitable.

Matt Edmundson:

If you want to pay yourself, you need the business to be profitable.

Matt Edmundson:

So it keeps coming back to this.

Matt Edmundson:

You've got to build a profitable business.

Matt Edmundson:

And to build the, build a profitable business is you've really got to

Matt Edmundson:

get your head around the numbers and don't just look at turnover.

Matt Edmundson:

You've got to look at some of the other metrics as well.

Matt Edmundson:

And including your blended rowers and understanding those numbers.

Matt Edmundson:

Which of course, if you want to know more about the Blended

Matt Edmundson:

Roast, check out the Matt Putra episode where he goes through that.

Matt Edmundson:

Leandro, thank you man for coming on the show.

Matt Edmundson:

I'm aware of time.

Matt Edmundson:

So any final thoughts on all of this from, we've talked

Matt Edmundson:

about lots of different things.

Matt Edmundson:

I'm just curious.

Matt Edmundson:

Leandro D'Elias: First of all, thanks again for the invitation.

Matt Edmundson:

It was.

Matt Edmundson:

Really nice talking to you.

Matt Edmundson:

Your podcast is amazing, so I really encourage everyone to come listen to

Matt Edmundson:

all of your podcast not just this one.

Matt Edmundson:

But start here, start on this one.

Matt Edmundson:

It won't get better, but it, they'll be

Matt Edmundson:

Leandro D'Elias: But probably the one final thought would be if

Matt Edmundson:

you're starting a business or if you want to achieve whatever you

Matt Edmundson:

want to achieve, make sure that.

Matt Edmundson:

At least that's my way of approaching this is make sure that you have fun

Matt Edmundson:

while doing it, because yeah, we're talking about numbers, we're talking

Matt Edmundson:

about money but in the end, if you're not having fun it doesn't make sense.

Matt Edmundson:

Yes, I want to start my own company, I want to sell a lot of things, but if I'm

Matt Edmundson:

not having fun, then what's the point?

Matt Edmundson:

exactly.

Matt Edmundson:

Very good.

Matt Edmundson:

That's a mic drop moment.

Matt Edmundson:

I'll drop my pen because my mic's, I'm not, it's too expensive.

Matt Edmundson:

Leandro, thanks for coming on the show, man.

Matt Edmundson:

Listen, if people want to connect with you, if they want to find out more about

Matt Edmundson:

you, about Matt, about Eightx, about all the stuff that you guys are doing.

Matt Edmundson:

What's the best way to do that?

Matt Edmundson:

Leandro D'Elias: You can find us through our website, that is aidx.

Matt Edmundson:

co, you can find me on LinkedIn, look for my name on LinkedIn and you'll find me.

Matt Edmundson:

Funny.

Matt Edmundson:

Leandro D'Elias: Sorry,

Matt Edmundson:

there we go.

Matt Edmundson:

Leandro D'Elias: You're going to look for my LinkedIn name and you'll

Matt Edmundson:

find me there and Eightx website.

Matt Edmundson:

Awesome.

Matt Edmundson:

We will, of course, link to Leandro's information in the podcast show

Matt Edmundson:

notes as well, so do check those out.

Matt Edmundson:

Follow those links.

Matt Edmundson:

You can find them all at eCommercePodcast.

Matt Edmundson:

net.

Matt Edmundson:

We will link to Eightx, we will link to Leandro's LinkedIn stuff, and we'll

Matt Edmundson:

even LinkedIn, we'll even LinkedIn, we'll even link to Matt's episode

Matt Edmundson:

as well, so you get all of those.

Matt Edmundson:

in one go because that's just how kind we are and of course I'm assuming

Matt Edmundson:

that we actually remember to do this so hopefully the production team

Matt Edmundson:

are as good as I believe them to be and we get that all sorted out

Matt Edmundson:

but there are all the links there.

Matt Edmundson:

Andrew thanks for coming on the show super grateful thanks

Matt Edmundson:

for joining me from Argentina.

Matt Edmundson:

Thoroughly enjoyable conversation, man.

Matt Edmundson:

Really appreciate it.

Matt Edmundson:

Leandro D'Elias: Thanks a lot.

Matt Edmundson:

the eCommerce Cohort.

Matt Edmundson:

Remember to check out that membership group at ecommercecohort.

Matt Edmundson:

com.

Matt Edmundson:

I'll see you in there cause we're just in there every month.

Matt Edmundson:

Awesome place to be.

Matt Edmundson:

And be sure to follow the eCommerce Podcast, wherever you get your

Matt Edmundson:

podcasts from, because it is great.

Matt Edmundson:

Like Andrew said, it's just such a great show.

Matt Edmundson:

Even if I do say so myself, not because of me, I hasten to add,

Matt Edmundson:

but because of the amazing guests.

Matt Edmundson:

That we have like Matt, like Leandro, like everyone else has coming on this show.

Matt Edmundson:

So you're not gonna wanna miss any of them, that's for sure.

Matt Edmundson:

And in case no one has told you yet today, let me be the first to tell you.

Matt Edmundson:

You are awesome.

Matt Edmundson:

Yes, you are created.

Matt Edmundson:

Awesome.

Matt Edmundson:

It's just a burden you've got to bear.

Matt Edmundson:

Leandro has to bear it.

Matt Edmundson:

I've gotta bear it.

Matt Edmundson:

You've gotta it Barrett as well.

Matt Edmundson:

Now, the eCommerce podcast is produced by Aurion Media.

Matt Edmundson:

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Matt Edmundson:

The team that makes this show possible is Sadaf Beynon and Tanya Hutsuliak.

Matt Edmundson:

Theme music was written by Josh Edmundson, and as I mentioned, if you would like to

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read the show notes get all the links to transcripts and all that sort of stuff,

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head over to the website, ecommerce.

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podcast.

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net where you can also sign up for the weekly newsletter if you haven't done so

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already and all of this stuff just comes straight to your inbox automatically.

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It's a brilliant thing.

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So that's it from me.

Matt Edmundson:

That's it from Leandro.

Matt Edmundson:

Thank you so much for joining us.

Matt Edmundson:

Have a fantastic week wherever you are in the world.

Matt Edmundson:

I will see you next time.

Matt Edmundson:

Bye for now.

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