Rob Volpe's early experiences of bullying taught him the power of empathy. He carries these lessons with him as an astute observer of life and a master storyteller, who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world’s leading brands across a range of industries.
In this episode Rob sheds light on the different types of empathy, how to develop empathic communication and why your team will grow stronger, become more collaborative and produce better results when you go out of your way to understand them.
2:00 - Intro to Rob Volpe
2:30 - How actors and writers apply empathy
3:55 - What most people misunderstand about empathy
4:50 - Empathy within the male and female stereotype
8:52 - How to remain empathetic in the workspace
13:00 - Habits to strengthen your empathetic muscle
18:11 - Unlock empathy through a beginner's mindset
21:20 - How Rob discovered the power of Empathy
25:40 - The empathy crisis explained through numbers