When used right customer surveys can be an invaluable tool for your coaching business and/or club.

In my own tennis coaching business I run surveys every 6 months to ensure that we're staying on top of what customers are thinking.

In this episode I will walk you through the 6 steps that we use to run customer surveys in our own business and explain exactly how and why we do it in the way that we do.

After listening to this episode you'll have a simple blueprint for how to run an effective customer survey that you can apply directly to your business or club.