In this insightful episode, Tiffany Grant welcomes Justin Chastain, a seasoned Certified Financial Planner (CFP) and Accredited Financial Counselor (AFC). With a blend of personal anecdotes and professional expertise, Justin shares his journey into the world of financial planning, punctuated by the emotional experiences that shaped his career path—most notably, the impactful lessons from his late mother.
Check out the full show notes: https://moneytalkwitht.com/podcast-show-notes/financial-planning-with-empathy/
Justin's Journey
Living with Purpose
Mental and Physical Health
Choosing a Financial Planner
Insights for Financial Well-being
Justin Chastain, CFP, AFC
Tiffany Grant
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You know what it is. That's right. It's time to talk money with your money
Speaker:nerd and financial coach. Now tighten those purse strings
Speaker:and open those ears. It's the money talk with TIfF
Speaker:podcast.
Speaker:Hey, everyone. I am so excited because I have Justin Chastain on
Speaker:the line, and Justin's here to talk to us about a little bit
Speaker:about being a certified financial planner. And
Speaker:AFC, he has so much ABC suit behind his name,
Speaker:it's crazy. He's here to talk to us about why he
Speaker:got started doing it and just some lessons he's learned along the way. So, hey,
Speaker:Justin, how are you? I am doing well, Tiffany. And yes, all of
Speaker:that soup behind my name, I like to say more degrees than
Speaker:a thermometer. So you probably saved
Speaker:your listeners at least 30 minutes of airtime. Yes, yes. Well,
Speaker:I'll make sure it's in the show notes if you're really curious, but
Speaker:let's just hop right in. So why did you start
Speaker:on this journey of being a financial planner?
Speaker:Well, it was very personal to me, and I've always been
Speaker:a certified nerd. I'm not ashamed to admit that
Speaker:around all things finances, I think so many people think that our industry
Speaker:is dry, but it's not because there's a lot of
Speaker:emotional and emotions behind it. And for me, this
Speaker:was very personal. When I was in college,
Speaker:my mom got sick, and then there was some medical
Speaker:misdiagnosis after that. And to save the
Speaker:listeners, a long story, one diagnosed,
Speaker:turned into ultimately creating serious health
Speaker:complications, and she passed away at a very early age, in my
Speaker:opinion, of 62. And she would always
Speaker:enforce this saying, with my brother and I
Speaker:have a younger brother, and she would always say, don't buy green
Speaker:bananas. And it really just forced us to
Speaker:understand the concept of not waiting
Speaker:until your golden years to do what you love to do. And
Speaker:she would always say, hey, the only thing golden in your golden years
Speaker:is your urine. And that always just triggered something
Speaker:with me. But the biggest thing was, as we were dealing with
Speaker:grief, there's a silver lining in that, that you
Speaker:don't ultimately just
Speaker:get over something. You learn to move forward with it. And in that moment,
Speaker:I said, you know, there's so many families out here struggling, and
Speaker:they don't have plans with their finances. They don't know who to turn to.
Speaker:And I said, I could not imagine needing
Speaker:to be in this moment for the people that you care about and
Speaker:vice versa, them for you. And you have to worry
Speaker:about something as dumb as money. And I
Speaker:don't you and I know that money is very important, and that's our industry,
Speaker:but money is just the tool. Right? And from that period
Speaker:on, I said, I want to be able to help people learn that
Speaker:you can give your dollar a purpose. You can empower your dollar. We
Speaker:can make finances fun, because we can ultimately
Speaker:have the power. If clients listen to what we say
Speaker:when life events happen, they can turn to us and say, hey, thank you.
Speaker:Because I didn't have to worry about money. I could just focus on
Speaker:my family. So started out my journey
Speaker:getting the accredited financial counselor, and I loved helping
Speaker:coach people, doing kind of the foundational
Speaker:steps for cash flow management.
Speaker:And then I worked my way up with several other credentials all the way up
Speaker:to the CFP. And I've loved it ever since because I
Speaker:don't view my clients as just a number or investment
Speaker:advisory services. I really get to truly make an impact in
Speaker:people's lives in a positive way. Yes. And I love what you said
Speaker:about the realization that or the
Speaker:wisdom that your mom gave you before she passed
Speaker:where she's like, look, you need to live life. You
Speaker:know, life. I don't like to say life is short, but life is
Speaker:finite. Like, at some point, we're all gonna have to go.
Speaker:And I was in a situation, like, when
Speaker:I first started this journey where I was just like, debt freedom.
Speaker:You know, I was heavy into Dave Ramsey, and I was like, you know, rice
Speaker:and beans, beans and rice. I just want to get out of debt. And then
Speaker:it wasn't until, like, a few years ago
Speaker:where I was like, you know what, Tiffany? At the end of the day,
Speaker:when it's time for me to go, I want to make sure that I
Speaker:lived a life worth living. And so I was like,
Speaker:yeah, I want to be debt free. And, yeah, you know, I want to, you
Speaker:know, do all these things, but at the same time, I have to have some
Speaker:balance here. So I completely agree with what
Speaker:you're saying. And, you know, what I've realized over these years
Speaker:is that it's possible. Right? Like, it's possible to
Speaker:have both. Like, you can do, and it doesn't have to be. Or.
Speaker:So let's talk about that a little more. So
Speaker:when your mom passed away and you decided to get into
Speaker:financial counseling and then eventually financial
Speaker:planning, was that one of the main goals
Speaker:was to help people realize that they can have and instead of
Speaker:or. Absolutely. And, Tiffany, I have to give you a shout
Speaker:out, because even the things that you talk about, you're so
Speaker:authentic. And even when you've shared things that
Speaker:maybe, hey, when you go to the doctor, right, and you've had
Speaker:this, what I say, life awakening moment,
Speaker:you can either take that one or two ways. You can view it as, oh,
Speaker:my gosh, I just need to be on medication and live in this bubble because
Speaker:every little thing is going to affect my blood pressure or this or that, or
Speaker:you can choose to start living. And one of the things that I
Speaker:always stress to my clients, and I think the misconception in our
Speaker:field is, well, if I went to a financial advisor or planner,
Speaker:they're just going to tell me a bunch of the stuff that I can't do.
Speaker:No, we're going to take a look at your values, and
Speaker:we're going to try to maximize the things that you want to do.
Speaker:And then ultimately, yes, there might be some things we're going to tell
Speaker:or, you know, but that's going to be the things that you've told
Speaker:us. Hey, I don't really value this stuff over here. I had a mentor,
Speaker:and this even comes from me, because when my mom was going through
Speaker:her worst moments, and I think we just have to be vulnerable with
Speaker:our clients as well and be authentic. I was not in a very good
Speaker:place mentally. I let my health go. I gained a bunch of
Speaker:weight and had a very come to Jesus
Speaker:moment with my medical doctor. And
Speaker:what my mentor told me, I was not in the best
Speaker:place financially. And we're seeing that in the data that when your mental and
Speaker:physical health goes, your financial habits start to go with it. They're all
Speaker:interconnected. And I remember
Speaker:I had reduced what I was putting into my Roth IrA, and I
Speaker:was spending money on things that I didn't value. And when my mentor looked at
Speaker:me, he said, do you value Verizon wireless
Speaker:more than yourself? And I said, no. Why would you think that? He said, because
Speaker:on paper, that's exactly what you're saying. He said, if you
Speaker:want to travel, if you want better jobs, why aren't you putting your
Speaker:time, money and resources into the things that you say, that you're
Speaker:valuing? And really what a good financial planner or
Speaker:counselor will do is take a look at those values and just
Speaker:make sure that you're putting your resources into the things that
Speaker:you value so that you can have these and
Speaker:situations. Because what we're seeing right now in the industry
Speaker:and what's scary to me, there was a research
Speaker:done by a PhD in our industry,
Speaker:and they conducted this
Speaker:survey and put this analysis together, and it said
Speaker:the most unhappy most people are in their working life here in the United
Speaker:States is from their late forties to their late
Speaker:fifties. And that's because they're typically chasing a bunch of
Speaker:money to try to take an early retirement. But what I
Speaker:always tell people is, in order for you to get more money, what
Speaker:are you willing to sacrifice? If you've told me that you want to spend more
Speaker:time with your family or you want better health, if that job is not
Speaker:conducive to that, we need to take a step back. Because
Speaker:objectively, you've told me that you value these things over here,
Speaker:but yet you're chasing something that doesn't align with that just
Speaker:right off the bat. And we're seeing a declination in life
Speaker:expectancy from the greatest generation into the baby
Speaker:boomers. And there's a lot of different reasons for that, but stress
Speaker:being the number one. One reason. So if you have a good
Speaker:planner or advisor, their biggest concern should be what are
Speaker:you valuing and then giving you ultimately those
Speaker:metrics for to have those and statements
Speaker:so that you can live your best life, it shouldn't be taking
Speaker:away from your best life. So if it doesn't align with your
Speaker:short, medium or long term goals, then what are we spending on it
Speaker:for, you know? So let's switch gears
Speaker:a little bit. I want to talk about, like, if somebody's listening
Speaker:and they're like, okay, I hear you, Justin. I need a plan.
Speaker:I need a financial planner, not so much a financial coach. What
Speaker:are some things that they need to ask a potential financial
Speaker:planner in order to make sure that they align and they're making a
Speaker:good decision? Great question, and I'm glad that you asked
Speaker:that because I talk a lot about this with
Speaker:prospects that might be interviewing multiple financial planners,
Speaker:or maybe they just need to see if they're
Speaker:ready for that next step. Right? So I would say the
Speaker:three biggest questions to ask and to keep it
Speaker:simple would be, number one,
Speaker:how do you get paid, you know, because not
Speaker:every advisor has to disclose that. There are ways around
Speaker:that. I don't like that. I like full transparency. You know, if I, if I
Speaker:told you, you know, Tiffany, hey, I'm a financial planner and you asked me,
Speaker:well, Justin, how, where does most of your income come from? And I
Speaker:say, oh, repairing bicycles.
Speaker:You know what I mean? It's like, okay, well, that's counterintuitive, right?
Speaker:So I'm just saying I think a financial planner needs to make the majority of
Speaker:their money off planning. And yes, they all, they can offer investment
Speaker:advisory services, but they just need to be transparent in that they don't need to
Speaker:hide behind that. The second thing is, who do
Speaker:you work for? You know the word, there's an
Speaker:f word, Tiffany, that gets thrown around in our society that nobody's offended
Speaker:by, and it's called a fiduciary. But you can be a
Speaker:fiduciary and just handle investments and still work
Speaker:for a particular company. Most independent advisors will
Speaker:give you an engagement letter. And what that means is, is, hey, I
Speaker:may use Charles Schwab as our
Speaker:broker dealer, but I work for you.
Speaker:You know, my advice is, in the best situation for
Speaker:you. You need to be looking for something like that. And then thirdly, I
Speaker:would just say, you know, what is your investment
Speaker:strategy? They're not going to know that, Tiffany, until
Speaker:they understand that client. So if they want to talk all these big, glamorous
Speaker:strategies in the initial meeting, I wouldn't
Speaker:be comfortable with that. I'm not saying that it's bad, but, you know, you
Speaker:mentioned earlier, you know, in our industry, we can have
Speaker:imposter syndrome, where you're just chasing certain
Speaker:credentials for the sake of it because it's not
Speaker:necessarily adding value to you. Now, if somebody
Speaker:has credentials, that's good, you can ask for those, but
Speaker:they really need to be in tune with where the client is and ultimately
Speaker:where you are now in order to be the best advisor for our
Speaker:clients. Yes. I think you need to be
Speaker:involved in continuing ed, in teaching. I teach for Dalton.
Speaker:That certifies financial planners. Why? Because that is my
Speaker:capacity to give back as a leader. I do
Speaker:it only to help others. And I think, as we all have built
Speaker:businesses, if anybody ever tells you, hey, it's just
Speaker:because I've done everything, absolutely nothing,
Speaker:you've got to give back. And you had other help, and you had a little
Speaker:bit of luck. But me giving back and having a servant
Speaker:leader mindset is so important to me. So a lot of the credentials
Speaker:that I even have just come from the education that
Speaker:I teach and I provide. But if I'm going to
Speaker:be the best advisor for my clients, I've got to be the best version of
Speaker:myself. So if you can walk away from those three
Speaker:questions, of course there's more that you can ask,
Speaker:and you could add a fourth in there. What are your credentials? But at the
Speaker:end of the day, that doesn't mean a lot to the client as
Speaker:much as the first three that we ask. So if you can walk away feeling
Speaker:that they're in your behalf and they truly have your best interest, in
Speaker:mind that those are the questions that
Speaker:differentiate, I would say, the others
Speaker:from the true fiduciaries that are working on a
Speaker:client's behalf. Yes, I completely agree with that.
Speaker:Cause I feel like in our industry, financial advisor gets
Speaker:thrown around pretty loosely. So a lot of
Speaker:people. Go ahead. No, I was just gonna say and say. And way
Speaker:too often. Right, exactly. And so
Speaker:sometimes they say that they're a financial advisor. Really, they're a
Speaker:salesperson, you know? So I think the questions
Speaker:that you gave our audience are really good starting points to get an
Speaker:idea of who this person is, where they get their money, who they
Speaker:work for, to see if they'll be working in your best interests or not. So
Speaker:I think that is a gem right there. So thank you so much, Justin, for
Speaker:coming on the show today. Now, if people are interested in learning more about
Speaker:you or becoming a client, where could they find you?
Speaker:Yeah, so they can reach out to
Speaker:me@justinarallelfinancial.com. i
Speaker:work for an independent called parallel financial out of Greenville, South Carolina.
Speaker:I'm on the website, so I am official. And then again, I
Speaker:do have a LinkedIn, justinchastain at parallel
Speaker:financial.com. and I am on Facebook,
Speaker:and I think something called Instagram and
Speaker:MySpace. Now, I don't have as many followers on
Speaker:MySpace, and even Tom has left me, but that goes to show you how much
Speaker:of an introvert that I can be at times, Tiffany. But I don't know
Speaker:why nobody's responding anymore. On MySpace, I heard all the young
Speaker:kids are still using that. I will say I am not well
Speaker:versed in social media at all. But as I've built my
Speaker:business out, I have started utilizing more of the functions. As you know,
Speaker:I'm going to start a podcast starting at the beginning of the year.
Speaker:So if you put something on Facebook or reach out to me, I'm
Speaker:a little slower to respond to that and in full transparency, just to show people
Speaker:that, hey, I'm not afraid to show people that I'm human. I created a
Speaker:Facebook literally two weeks ago, and I was trying to
Speaker:upload my headshots and other stuff to Facebook,
Speaker:and then by accident, I uploaded a receipt that I
Speaker:was submitting for expense report and have no idea how I did
Speaker:that. So if my social is
Speaker:kind of the first way you're going to reach out to me, you know, again,
Speaker:it might take me just a little bit longer. So email is typically
Speaker:the best form of contact. Gotcha. That is so funny. Yeah.
Speaker:Let's keep you off of social. Uploaded
Speaker:receipts, but I'll make sure that I have all of those
Speaker:links in the show notes for our audience. So again, thank you so much, Justin,
Speaker:for coming on the show, and I hope you have a wonderful rest of the
Speaker:day. You too. And Tiffany, again, I just want to shout you out. You keep
Speaker:up the great work that you're doing, because, number one, I love your authenticity
Speaker:that you provide to our industry. Your personality shines
Speaker:through, and what you're ultimately doing for people in this space
Speaker:is creating a tremendous amount of goodwill. So continue
Speaker:to be yourself and do what you're doing because it's making a
Speaker:tremendous impact. I appreciate your show. I listen to it all the time.
Speaker:And thank you for having me on. Aw, thank you so much, Justin. Don't make
Speaker:me cry for the people. But thank you
Speaker:so much and bye bye. Thank you
Speaker:for listening, joining and being a part of the Money Talk with TIFF podcast this
Speaker:week. You can check tiff out every Thursday for new Money Talk
Speaker:podcast. But if you just can't wait until next week, you can listen to
Speaker:previous podcast
Speaker:episodes@moneytalkwitht.com or
Speaker:follow TIFF on all social media platforms at
Speaker:moneytalkwitht. Until next time, spend wise
Speaker:by spending less than you make. A word to the money wise is
Speaker:always sufficient.