In our last episode of the 2020 Order Up season, we talked with President and CEO of the National Restaurant Association and CEO of the National Restaurant Association Educational Foundation Tom Bené about the state of the restaurant industry in 2020 and how that affects recovery plans in 2021.
Tom discusses the resiliency of the industry in the face of unprecedented challenges and struggles. In the face of those challenges, the industry has responded with zeal: new payment options, new food and beverage offerings and new restaurant designs that put the focus on the health and safety of their employees and customers.
One of the biggest areas of focus for the association in 2020 was advocacy at every level of government: national, state and local. Hear Tom’s thoughts about the various relief programs available to the industry, including the PPP and the Restaurant Employee Relief Fund,
Finally, listen to the episode to gain a better understanding of what the association is planning on doing as 2020 comes to a close and looks towards 2021.
- (01:30) - Industry resilience
- (02:51) - New programs
- (07:41) - Coming together as one
- (11:44) - Favorite take-out
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Neither the National Restaurant Association nor its affiliates warrant or guarantee the accuracy or suitability of any information offered, and the podcast listener is encouraged to do their own research, and where appropriate, obtain the advice or guidance of legal counsel or the input of other experts with respect to their practices and/or applicable laws.
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