Valerie is an ITIL Strategic Leader and currently working as Service Operations Director for BT. She has had a squiggly career working at BT for the past 22 years.

She is a board member at ITSMF and is currently launching ‘Women in ITSM’ community of practice.

Top 3 takeaways

1.     Managing different tech cultures 19:00

2.     ITSMF involvement 29:09

3.     Women in Tech 39:40

Guest LinkedIn profile - https://www.linkedin.com/in/valerie-wilson-5a207b118/

Sponsored by Russell King Associates - https://www.russellkingassociates.com/

Find Kaan Azmi on LinkedIn - https://www.linkedin.com/in/kaanazmi/

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