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Social Media Toolkit - July
Episode 166th June 2024 • Good Enough Counsellors • Josephine Hughes
00:00:00 00:15:35

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Is it really worth bothering with social media or is it better to advertise on commercial directories? Listen to this episode to find out:

  • the advantages of social media over traditional advertising methods
  • how you can use your authentic self to connect with potential counselling clients
  • how you can establish yourself as the counsellor for clients to turn to
  • what to say in sales posts

Learn how to use the following social media dates.

July's themed posts:

  • Bereaved Parents Month
  • Alcohol Addiction Week
  • UEFA Euro 2024
  • Wimbledon
  • Paris Olympics
  • Pets Remembrance Day
  • World Listening Day
  • Samaritans Awareness Day

To join the Make Your Profile Work training in Therapy Growth Group, please click HERE

Setting up in private practice? Download my free checklist HERE

Need ideas for how to get clients? Download my free handout 21 Ways for Counsellors to Attract New Clients HERE

You can also find me here:

The Good Enough Counsellors Facebook Group

Josephine Hughes on Facebook

Josephine Hughes on YouTube

My website: josephinehughes.com

The information contained in Good Enough Counsellors is provided for information purposes only. The contents of this podcast are not intended to amount to advice and you should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast.

Josephine Hughes disclaims all liability and responsibility arising from any reliance placed on any of the contents of this podcast.

Transcripts

Speaker:

I wonder how you found my Good Enough

Councillors podcast.

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I'm guessing here, but I think it may well

be because you already knew me through my

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Good Enough Councillors Facebook group, or

perhaps someone who's in the group

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recommended me.

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When I started it back in 2018, I thought,

I'll just give it a go.

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12 ,000 members later, and having grown a

successful coaching business, you can see

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why I'm a big believer in the power of

social media.

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to help you grow your practice.

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Welcome to the social media toolkit with a

focus on how you can use your social media

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to reach out to clients in July.

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Each month, I discuss an aspect of social

media marketing and then round up the show

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with some suggestions for your posts.

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Today, we're going to look at how social

media can support you in gaining more

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clients and act as a complement to your

other marketing efforts.

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Who knows?

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In time, you may be in a position to ditch

paying for directories like counselling

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directory or psychology today because you

get all your clients via your business

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pages.

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In case you think that's unlikely, I do

know therapists who don't have to pay for

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any advertising because they rely solely

on their social media to attract new

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clients.

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I'll be interviewing some of them in the

coming months.

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And if you'd like some inspiration,

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Listen to how Josh Fletcher and Fee Hukin

have made social media work for them in

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episodes 15 and episode 11 respectively.

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So why does social media work for getting

clients?

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I think here it's helpful to consider one

of the models for change that you're

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probably familiar with from your training.

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This suggests that people move between

stages.

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They start with pre -contemplation.

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This could also be called denial, where

they don't recognise their behaviour is

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problematic.

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What normally happens is that the

behaviour will cause an outcome that

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causes them to begin to contemplate

behaviour change.

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That contemplation may then lead them to a

preparation stage, followed by taking

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action.

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Now, I think a lot of therapists are

missing a trick when they...

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rely solely on directories for new

clients.

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The people that directories attract are

those clients who have definitely decided

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to take action and are actively searching

out a counsellor.

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You may ask at this point, well, what's

wrong with that?

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Surely those are the people that I want to

attract.

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The first answer that is glaringly obvious

it is at that point, you're competing with

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a whole number of other therapists.

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And a lot of directory profiles are very

similar, making it difficult for a

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potential client to pick anyone out.

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At this point, I'm going to interject to

say that at the end of June:

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running my successful Make Your Profile

Work Challenge in my coaching group,

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Therapy Growth Group.

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So if you'd like to make your directory

profile stand out, join the group this

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month to be able to take part.

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There's a limited number of spaces

available.

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If you're interested, click on the link in

the show notes for this episode.

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Coming back to the change model, the

advantage of a social media presence is

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that you're going to be able to connect

with clients before they've even thought

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about looking on a directory for help.

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You may be able to reach them when they're

in that contemplation stage.

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And this can really help them.

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I'll explain why.

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As therapists, we tend to assume that

people will know that counselling is an

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option for them.

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But the more I speak to non -counsellors,

the more I realise that people try a lot

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of other options before they even consider

therapy.

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Let's think of a few examples.

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Consider someone who binge eats.

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They may try a variety of diets run by the

big companies.

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They may turn to someone who specialises

in nutrition.

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or they might employ a personal trainer.

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They could try complementary therapies

such as acupuncture or Reiki.

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Or let's think about someone who's

adapting to a life change.

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This change may have highlighted a gap in

their lives and they're desperately trying

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to fill it with more activities or

relationships.

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They know they're unhappy, but they're not

tackling the real root cause.

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And that means it's likely that a problem

will reappear again.

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in a different form the next time they

experience a change.

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It's not that there's necessarily anything

wrong with exploring different avenues.

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But where does counselling figure in this?

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Is it something they include in their list

of options?

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Are they aware that therapy could make a

lifelong difference to them?

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And in passing, I'll say that this is why

I do the work of helping therapists with

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their marketing.

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I know good counselling changed my life

forever.

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and I'd love more people to access it.

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In the contemplation stage, wouldn't it be

wonderful if potential clients came across

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someone who could help them understand

that their experience of life could be

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radically different?

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Someone who perhaps gets them to start

thinking about seeing a therapist.

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Now, the advantage of being that person

is,

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Who are they going to turn to when they

decide to see a therapist?

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It's very likely that if they've connected

with you because of what you've already

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told them, they're going to want to see

you.

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And they're not going to go looking

elsewhere.

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Why is that?

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It's because you've already built a

relationship with them.

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It might not actually have involved any

direct conversations, but they've been

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reading your posts or watching your

videos.

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They've got to know you as someone who is

consistent, knowledgeable and trustworthy.

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Your social media presence enables you to

showcase your personality, your values and

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your approach to therapy.

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And it makes you much less of a stranger

than one of the many therapists who are

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listed in a directory.

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In the words of Ghostbusters, who are you

going to call?

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Let's move on now to think about how you

could reach out to clients via social

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media in the month of July.

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I'm going to use upcoming events and

awareness days, but there's so many I have

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to be quite selective for the purpose of

the podcast.

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Do remember that one of the benefits of

joining Therapy Growth Group is guidance

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on topics for every day of the month.

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One of the ways that you can use social

media is to share content related to

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mental health and wellbeing.

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This helps to establish you as someone

with what is called authority.

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By sharing information, you show that you

have the knowledge and training that means

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that you can help.

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And it also helps people in that

contemplation stage to realise that

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therapy may be an option for them.

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So here's some topics you could cover.

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July is a big month in the sporting

calendar.

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I've just realised there is a month of

Euro football to contend with starting in

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mid -June.

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This means if you follow me on social

media, you'll see me being really

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productive with my own content because

once it gets started, football will be on

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the TV in my house every single match.

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And I'm going to be trying to avoid it.

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Now, that's the subject for a post in

itself.

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The Euros and Wimbledon overlap and they

both end on the 14th.

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And then we've got the Paris Olympics from

the 26th.

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Sport's going to be talked about a lot in

July.

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And you can use this to your advantage.

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Use the event hashtags in your posts and

then add your own therapist twist to it.

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This could be, for example, about the

mental health challenges that athletes

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face and how to manage stress, both for

them and for their fans.

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Sadly, there's an angle you could also

take and that is talking about how

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domestic violence can increase during

sports tournaments.

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And while I don't want to be a gal, you

could also seize some moments of drama.

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I attended a talk recently by an ex -Pol

-Volta who'd experienced a serious injury

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that ended his career.

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As a result, he suffered depression for a

couple of years.

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And although he found a new way forward, I

think his story illustrates how an injury

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impacts mental health.

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If you see someone carried off the field

in a stretcher, particularly if it's an

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England footballer and you live in

England, you could add to the commentary

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to talk about how recovery is not just

about physical rehabilitation, but also in

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the mind.

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You could then follow this up to talk

about how unwanted change impacts you.

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both personally and in relationships.

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Who knows, you might reach someone who has

an aha moment because they read it and the

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penny drops.

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They suddenly realise why they're feeling

as they do.

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What I think the interesting thing is to

note here is how you can combine what is a

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general topic of conversation, sporting

fixtures, with information about mental

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health.

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You'll be adding a perspective that people

perhaps haven't thought about and may find

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interesting.

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If they start commenting on your posts,

they will be seen by more people and this

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helps to increase your overall reach.

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I'm going to move on now to talk about

some more counsellor type days and events

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during the month.

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The start of July is Alcohol Awareness

Week, which could fit in with a football

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if you have a focus on domestic violence.

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It's also Bereaved Parents Month and Pets

Remembrance Day on the 5th.

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These are quite sobering subjects.

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Whoops, that's an unintentional pun there.

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Sorry about that.

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And it can be hard to know how to talk

about them on social media in a way that

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engages your followers.

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I'd like to give you a short trigger

warning now.

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I'm about to speak about death by suicide.

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So if that will upset you, please skip the

next 30 seconds.

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I've lost count of how many worthy posts I

have seen about suicide and scrolled on

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by.

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However, on the subject of suicide, the

one post that stands out vividly to me was

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about an exhibition in 2022 that showed 50

photographs of happy, smiling people.

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These were all people who died by suicide

and it was very poignant and moving.

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The reason why it was so memorable was

because seeing actual people, while

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difficult, made the topic very real.

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There's no doubt that telling stories

helps people to empathise and connect at a

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deep level and that stops your posts from

seeming dry and dull.

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So if you're thinking about posts on

bereavement or alcohol awareness, you may

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like to keep your eye on the media and

also charities who are campaigning on this

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issue.

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They may well share some real life

experiences and you can use these in your

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own posts.

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One way of helping people to connect with

you as a real person is if you share your

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own reactions and how the post impacts you

and why that is.

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The why can be the part where you provide

some psychoeducation.

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As well as providing information and

showing people what a thoroughly lovely

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and trustworthy person you are, because I

know you are, it's also important to

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remember to tell people that you're in

business and open for new clients.

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Otherwise, what's the point of spending

all this time crafting great posts?

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However, sales posts can be the ones we

find the most difficult to share.

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It's so much easier to be helpful with our

content than it is to ask people to

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actually employ us.

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It might feel like we're asking them for a

favour, but I'd like you to remember how

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will people get help if we're too shy to

tell them about what we do?

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And while you may think it's obvious what

you do, it may not be to people who know

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nothing about counselling and know nothing

about private practice.

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For this reason, intersperse your helpful

posts with information about how people

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can work with you, what counselling is,

how it works, and what people can expect

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to get from counselling.

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And coming up in July, there's some great

opportunities to talk about counselling.

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They're not necessarily well -known days,

but that doesn't matter.

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You don't have to name the actual day.

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You can just use them to remind you to

post about your service.

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So here's a list.

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They start the conversation on the 3rd of

July, new conversation day on the 12th,

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world listening day on the 18th, and

Samaritan's Awareness Day on 24 -7.

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Remember, the whole point of why you're

posting on social media is ultimately...

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It's all about raising awareness of you,

your service and counselling in general so

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that people can change their lives.

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People will be so glad they've found you.

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Thanks to you, they'll be able to resolve

problems that they've been struggling with

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for years.

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When I had counselling, it transformed my

family life and it most definitely had a

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positive impact on the relationship with

my teenagers.

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Can you imagine you'll be able to reach

people and stop that intergenerational

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trauma in its tracks?

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To me, that's such a compelling reason to

try and reach people via social media and

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why I'm so passionate to support you in

doing so.

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Thanks for listening.

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Do come and join my Facebook community,

Good Enough Counsellors, and for more

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information about how I can help you,

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develop your private practice, please

visit my website, josephinehughes .com.

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If you found this episode helpful, I'd

love it if you could share it with a

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fellow therapist or leave a review on your

podcast app.

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And in closing, I'd love to remind you

that every single step you make gets you

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closer to your dream.

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I really believe you can do it.

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