Is it really worth bothering with social media or is it better to advertise on commercial directories? Listen to this episode to find out:
Learn how to use the following social media dates.
July's themed posts:
To join the Make Your Profile Work training in Therapy Growth Group, please click HERE
Setting up in private practice? Download my free checklist HERE
Need ideas for how to get clients? Download my free handout 21 Ways for Counsellors to Attract New Clients HERE
You can also find me here:
The Good Enough Counsellors Facebook Group
Josephine Hughes on Facebook
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My website: josephinehughes.com
The information contained in Good Enough Counsellors is provided for information purposes only. The contents of this podcast are not intended to amount to advice and you should not rely on any of the contents of this podcast. Professional advice should be obtained before taking or refraining from taking any action as a result of the contents of this podcast.
Josephine Hughes disclaims all liability and responsibility arising from any reliance placed on any of the contents of this podcast.
I wonder how you found my Good Enough
Councillors podcast.
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:I'm guessing here, but I think it may well
be because you already knew me through my
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:Good Enough Councillors Facebook group, or
perhaps someone who's in the group
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:recommended me.
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:When I started it back in 2018, I thought,
I'll just give it a go.
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:12 ,000 members later, and having grown a
successful coaching business, you can see
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:why I'm a big believer in the power of
social media.
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:to help you grow your practice.
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:Welcome to the social media toolkit with a
focus on how you can use your social media
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:to reach out to clients in July.
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:Each month, I discuss an aspect of social
media marketing and then round up the show
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:with some suggestions for your posts.
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:Today, we're going to look at how social
media can support you in gaining more
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:clients and act as a complement to your
other marketing efforts.
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:Who knows?
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:In time, you may be in a position to ditch
paying for directories like counselling
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:directory or psychology today because you
get all your clients via your business
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:pages.
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:In case you think that's unlikely, I do
know therapists who don't have to pay for
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:any advertising because they rely solely
on their social media to attract new
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:clients.
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:I'll be interviewing some of them in the
coming months.
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:And if you'd like some inspiration,
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:Listen to how Josh Fletcher and Fee Hukin
have made social media work for them in
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:episodes 15 and episode 11 respectively.
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:So why does social media work for getting
clients?
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:I think here it's helpful to consider one
of the models for change that you're
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:probably familiar with from your training.
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:This suggests that people move between
stages.
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:They start with pre -contemplation.
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:This could also be called denial, where
they don't recognise their behaviour is
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:problematic.
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:What normally happens is that the
behaviour will cause an outcome that
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:causes them to begin to contemplate
behaviour change.
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:That contemplation may then lead them to a
preparation stage, followed by taking
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:action.
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:Now, I think a lot of therapists are
missing a trick when they...
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:rely solely on directories for new
clients.
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:The people that directories attract are
those clients who have definitely decided
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:to take action and are actively searching
out a counsellor.
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:You may ask at this point, well, what's
wrong with that?
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:Surely those are the people that I want to
attract.
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:The first answer that is glaringly obvious
it is at that point, you're competing with
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:a whole number of other therapists.
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:And a lot of directory profiles are very
similar, making it difficult for a
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:potential client to pick anyone out.
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:At this point, I'm going to interject to
say that at the end of June:
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:running my successful Make Your Profile
Work Challenge in my coaching group,
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:Therapy Growth Group.
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:So if you'd like to make your directory
profile stand out, join the group this
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:month to be able to take part.
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:There's a limited number of spaces
available.
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:If you're interested, click on the link in
the show notes for this episode.
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:Coming back to the change model, the
advantage of a social media presence is
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:that you're going to be able to connect
with clients before they've even thought
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:about looking on a directory for help.
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:You may be able to reach them when they're
in that contemplation stage.
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:And this can really help them.
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:I'll explain why.
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:As therapists, we tend to assume that
people will know that counselling is an
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:option for them.
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:But the more I speak to non -counsellors,
the more I realise that people try a lot
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:of other options before they even consider
therapy.
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:Let's think of a few examples.
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:Consider someone who binge eats.
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:They may try a variety of diets run by the
big companies.
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:They may turn to someone who specialises
in nutrition.
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:or they might employ a personal trainer.
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:They could try complementary therapies
such as acupuncture or Reiki.
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:Or let's think about someone who's
adapting to a life change.
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:This change may have highlighted a gap in
their lives and they're desperately trying
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:to fill it with more activities or
relationships.
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:They know they're unhappy, but they're not
tackling the real root cause.
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:And that means it's likely that a problem
will reappear again.
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:in a different form the next time they
experience a change.
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:It's not that there's necessarily anything
wrong with exploring different avenues.
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:But where does counselling figure in this?
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:Is it something they include in their list
of options?
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:Are they aware that therapy could make a
lifelong difference to them?
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:And in passing, I'll say that this is why
I do the work of helping therapists with
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:their marketing.
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:I know good counselling changed my life
forever.
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:and I'd love more people to access it.
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:In the contemplation stage, wouldn't it be
wonderful if potential clients came across
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:someone who could help them understand
that their experience of life could be
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:radically different?
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:Someone who perhaps gets them to start
thinking about seeing a therapist.
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:Now, the advantage of being that person
is,
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:Who are they going to turn to when they
decide to see a therapist?
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:It's very likely that if they've connected
with you because of what you've already
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:told them, they're going to want to see
you.
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:And they're not going to go looking
elsewhere.
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:Why is that?
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:It's because you've already built a
relationship with them.
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:It might not actually have involved any
direct conversations, but they've been
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:reading your posts or watching your
videos.
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:They've got to know you as someone who is
consistent, knowledgeable and trustworthy.
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:Your social media presence enables you to
showcase your personality, your values and
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:your approach to therapy.
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:And it makes you much less of a stranger
than one of the many therapists who are
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:listed in a directory.
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:In the words of Ghostbusters, who are you
going to call?
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:Let's move on now to think about how you
could reach out to clients via social
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:media in the month of July.
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:I'm going to use upcoming events and
awareness days, but there's so many I have
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:to be quite selective for the purpose of
the podcast.
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:Do remember that one of the benefits of
joining Therapy Growth Group is guidance
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:on topics for every day of the month.
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:One of the ways that you can use social
media is to share content related to
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:mental health and wellbeing.
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:This helps to establish you as someone
with what is called authority.
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:By sharing information, you show that you
have the knowledge and training that means
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:that you can help.
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:And it also helps people in that
contemplation stage to realise that
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:therapy may be an option for them.
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:So here's some topics you could cover.
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:July is a big month in the sporting
calendar.
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:I've just realised there is a month of
Euro football to contend with starting in
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:mid -June.
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:This means if you follow me on social
media, you'll see me being really
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:productive with my own content because
once it gets started, football will be on
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:the TV in my house every single match.
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:And I'm going to be trying to avoid it.
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:Now, that's the subject for a post in
itself.
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:The Euros and Wimbledon overlap and they
both end on the 14th.
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:And then we've got the Paris Olympics from
the 26th.
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:Sport's going to be talked about a lot in
July.
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:And you can use this to your advantage.
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:Use the event hashtags in your posts and
then add your own therapist twist to it.
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:This could be, for example, about the
mental health challenges that athletes
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:face and how to manage stress, both for
them and for their fans.
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:Sadly, there's an angle you could also
take and that is talking about how
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:domestic violence can increase during
sports tournaments.
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:And while I don't want to be a gal, you
could also seize some moments of drama.
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:I attended a talk recently by an ex -Pol
-Volta who'd experienced a serious injury
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:that ended his career.
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:As a result, he suffered depression for a
couple of years.
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:And although he found a new way forward, I
think his story illustrates how an injury
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:impacts mental health.
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:If you see someone carried off the field
in a stretcher, particularly if it's an
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:England footballer and you live in
England, you could add to the commentary
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:to talk about how recovery is not just
about physical rehabilitation, but also in
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:the mind.
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:You could then follow this up to talk
about how unwanted change impacts you.
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:both personally and in relationships.
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:Who knows, you might reach someone who has
an aha moment because they read it and the
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:penny drops.
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:They suddenly realise why they're feeling
as they do.
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:What I think the interesting thing is to
note here is how you can combine what is a
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:general topic of conversation, sporting
fixtures, with information about mental
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:health.
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:You'll be adding a perspective that people
perhaps haven't thought about and may find
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:interesting.
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:If they start commenting on your posts,
they will be seen by more people and this
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:helps to increase your overall reach.
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:I'm going to move on now to talk about
some more counsellor type days and events
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:during the month.
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:The start of July is Alcohol Awareness
Week, which could fit in with a football
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:if you have a focus on domestic violence.
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:It's also Bereaved Parents Month and Pets
Remembrance Day on the 5th.
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:These are quite sobering subjects.
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:Whoops, that's an unintentional pun there.
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:Sorry about that.
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:And it can be hard to know how to talk
about them on social media in a way that
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:engages your followers.
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:I'd like to give you a short trigger
warning now.
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:I'm about to speak about death by suicide.
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:So if that will upset you, please skip the
next 30 seconds.
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:I've lost count of how many worthy posts I
have seen about suicide and scrolled on
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:by.
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:However, on the subject of suicide, the
one post that stands out vividly to me was
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:about an exhibition in 2022 that showed 50
photographs of happy, smiling people.
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:These were all people who died by suicide
and it was very poignant and moving.
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:The reason why it was so memorable was
because seeing actual people, while
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:difficult, made the topic very real.
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:There's no doubt that telling stories
helps people to empathise and connect at a
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:deep level and that stops your posts from
seeming dry and dull.
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:So if you're thinking about posts on
bereavement or alcohol awareness, you may
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:like to keep your eye on the media and
also charities who are campaigning on this
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:issue.
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:They may well share some real life
experiences and you can use these in your
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:own posts.
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:One way of helping people to connect with
you as a real person is if you share your
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:own reactions and how the post impacts you
and why that is.
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:The why can be the part where you provide
some psychoeducation.
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:As well as providing information and
showing people what a thoroughly lovely
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:and trustworthy person you are, because I
know you are, it's also important to
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:remember to tell people that you're in
business and open for new clients.
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:Otherwise, what's the point of spending
all this time crafting great posts?
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:However, sales posts can be the ones we
find the most difficult to share.
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:It's so much easier to be helpful with our
content than it is to ask people to
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:actually employ us.
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:It might feel like we're asking them for a
favour, but I'd like you to remember how
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:will people get help if we're too shy to
tell them about what we do?
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:And while you may think it's obvious what
you do, it may not be to people who know
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:nothing about counselling and know nothing
about private practice.
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:For this reason, intersperse your helpful
posts with information about how people
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:can work with you, what counselling is,
how it works, and what people can expect
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:to get from counselling.
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:And coming up in July, there's some great
opportunities to talk about counselling.
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:They're not necessarily well -known days,
but that doesn't matter.
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:You don't have to name the actual day.
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:You can just use them to remind you to
post about your service.
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:So here's a list.
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:They start the conversation on the 3rd of
July, new conversation day on the 12th,
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:world listening day on the 18th, and
Samaritan's Awareness Day on 24 -7.
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:Remember, the whole point of why you're
posting on social media is ultimately...
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:It's all about raising awareness of you,
your service and counselling in general so
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:that people can change their lives.
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:People will be so glad they've found you.
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:Thanks to you, they'll be able to resolve
problems that they've been struggling with
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:for years.
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:When I had counselling, it transformed my
family life and it most definitely had a
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:positive impact on the relationship with
my teenagers.
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:Can you imagine you'll be able to reach
people and stop that intergenerational
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:trauma in its tracks?
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:To me, that's such a compelling reason to
try and reach people via social media and
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:why I'm so passionate to support you in
doing so.
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:Thanks for listening.
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:Do come and join my Facebook community,
Good Enough Counsellors, and for more
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:information about how I can help you,
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:develop your private practice, please
visit my website, josephinehughes .com.
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:If you found this episode helpful, I'd
love it if you could share it with a
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:fellow therapist or leave a review on your
podcast app.
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:And in closing, I'd love to remind you
that every single step you make gets you
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:closer to your dream.
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:I really believe you can do it.