When it comes to the logistics of delivering goods across the globe, there are hundreds of touchpoints. FourKites is a supply chain management platform enhanced by machine learning that aims to make this process easier. Vivek Vaid is FourKites’ Chief Technology Officer and our guest today on Innovation and the Digital Enterprise.

Vivek talked to Patrick and Shelli about how when it comes to technology versus product development, his approach is to do the work that is in service to customers. He also discussed why organizations need to make decisions that take into account the point of view of everyone from the customer to the tech and sales teams.

Stay tuned for Vivek’s closing advice during this time of global crisis: embrace life and do what you enjoy doing.

*Please note this interview was recorded in early March prior to the COVID-19 outbreak.

• [00:24] - This week: Vivek Vaid
• [01:34] - FourKites
• [08:32] - Historic lack of competition
• [11:15] - The difference between technical and product investment
• [15:53] - Throttling up
• [22:07] - Building a great team
• [28:34] - CTO aspirations
• [35:00] - Empathy and apathy
• [37:19] - Learning from loss

Vivek Vaid serves as the Chief Technology Officer for FourKites where he leads the development of industry-leading visibility and machine learning platform for the supply chain industry. Prior to FourKites, Vivek served as the Chief Data Officer for Uptake, a leader in predictive analytics for Industrial IOT (IIOT) space. As the head of technology for Morningstar’s Institutional business, Platform and Mobile technologies, he led a global team of 500+ across 13 countries. In addition, Vivek spent a decade in consulting, retail, airline and financial verticals building cutting edge products, speaking and crafting motivated teams.

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This podcast episode was produced by Dante32.