Shownotes
Host: Ann Donnelly
Guest: Kevin Porpora, VP, Residential Mortgage Originator, Arrow Bank
Episode Overview
What is the true value of face-to-face banking in a digital world? In this episode of Building Success Stories, recorded live at The Gathering at Moreau Commons, host Ann Donnelly sits down with Kevin Porpora, Vice President and Mortgage Originator at Arrow Bank. Celebrating his 25th year with the company, and the bank’s historic 175th anniversary, Kevin shares his journey from starting as a teller to leading mortgage originations in a rapidly growing Upstate New York market.
We discuss why Arrow Bank’s commitment to local underwriting gives buyers a massive advantage, the importance of walking first-time buyers through complex construction loans in person, and the exciting revitalization of downtown Glens Falls. Kevin also breaks down Arrow's unique mortgage offerings, including their "Heroes Program" designed to give back to local teachers, healthcare workers, and first responders. Whether you're looking to buy your first home or want to understand the economic momentum of the Glens Falls region, this episode delivers essential local insights.
Key Takeaways
- The In-Person Advantage: While digital communication is convenient, Kevin highly recommends face-to-face meetings for complex transactions like construction loans and first-time home purchases to eliminate distractions and ensure buyers truly understand the process.
- Local Underwriting Power: Arrow Bank's localized structure means originators and underwriters are in the same building. This allows for immediate, face-to-face problem-solving when closing a loan, removing the friction of dealing with out-of-state corporate processing.
- The Heroes Program: Arrow Bank offers specific rate discounts and programs to support the community's backbone, including teachers, law enforcement, healthcare workers, EMTs, and volunteer firefighters.
- A Front-Row Seat to Revitalization: With Arrow Bank's campus situated in the heart of Glens Falls, Kevin highlights the positive economic momentum of the downtown area, from new shops and restaurants to the ongoing South Street developments.
- Community Leadership: True local banking extends beyond the office. Kevin’s deep involvement in youth sports, the United Way, and the Hudson Headwaters board exemplifies the community-first ethos that has sustained Arrow Bank for 175 years.
Memorable Quotes from Kevin Porpora
“I almost make it mandatory for certain first-time buyers and people doing construction loans to come into the office... there are so many distractions on the phone. I want to make sure they understand what they're getting themselves into and are prepared for the things that can come along.”
“To be squished between Saratoga and Lake George... I mean, is there anywhere better to be right now?”
More Information
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