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E91 | Cultivating Company Culture in a Crisis with Melissa Daimler
Episode 9112th May 2020 • Mind Your F**king Business • Dominic Monkhouse
00:00:00 00:43:27

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How is your company culture looking? Worried that it’s taken a hit during the ongoing pandemic? What can you do to stop your best employees leaving? 

Who better to provide the answers to these questions than the doyenne of culture herself, Melissa Daimler. 

Melissa cut her teeth at Adobe, Twitter and latterly, WeWork, leading their learning and development efforts globally. Today she helps organisations, predominantly tech firms in Silicon Valley, operationalise their culture.

“There's just a lot of companies who are now realising having seen the downfall of WeWork and other companies that if you don't pay attention to that [company culture], you know, things fall apart on the business side.”

In today’s episode, Melissa shares her thoughts on company culture and her model for how to make culture real in an organisation and how you take a value statement, and how you then turn that value statement into a set of behaviours that you overlay with performance expectations. 

“Make sure that if you have values, that they're not just values on a wall, that they're actually behaviours that you can see and experience in the daily workings of the company. And if that's not true don't even have them. Don't bother.”

We hope you enjoy it as much as we did.  

On today’s podcast:

  • Operationalising your culture
  • Why culture isn’t ‘the fuzzy stuff’
  • The impact of culture on employee churn
  • The theme of bad meetings
  • Embracing remote working
  • How to maintain company culture in this new normal

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