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REMASTERED: Operating Out of Greatness, with Lolly Daskal (Leadership, Performance, Executive, Confidence)
Episode 1895th December 2023 • The Action Catalyst • Southwestern Family of Podcasts
00:00:00 00:21:18

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Speaker, author, and Founder/CEO of Lead From Within, Lolly Daskal, digs into filling in your gaps, standing in your greatness, owning who you are, the need to R.E.T.H.I.N.K., how capabilities + competence = confidence, the need to give up control to lead more effectively, and realizing that greatness is not a destiny only granted to a few.

Transcripts

Host:

Lolly Daskal, she's an amazing woman. First of all, she

Host:

is one of the most popular writers for Inc, and she has

Host:

over 1.2 million Twitter followers. It's probably more

Host:

than that even by now. She's written for HBr, Fast Company,

Host:

Huffington Post Psychology Today. And she writes almost

Host:

exclusively pretty much exclusively on leadership, and

Host:

she is the CEO of Lead From Within. And her first book, it's

Host:

called The Leadership Gap: What Gets Between You and Your

Host:

Greatness. She's here with me today by special invite. So

Host:

Lolly, welcome to the show.

Lolly Daskal:

I have been looking forward to this. And

Lolly Daskal:

thank you for inviting me. I'm looking forward to our

Lolly Daskal:

conversation.

Host:

Yeah, well, and I know you've had some pretty big

Host:

honors, I mean, being in the top 50 leadership and management

Host:

expert by Inc. I saw it one point that Huffington Post

Host:

called you the most inspiring woman in the world, which is

Host:

pretty cool. So I was curious about who inspires you.

Lolly Daskal:

So I've been inspired by three particular

Lolly Daskal:

people. And guess what never met them. The first one is Viktor

Lolly Daskal:

Frankl. I read his book, The Man's Search for Meaning. And it

Lolly Daskal:

changed my life. I read another book by Joseph Campbell. And it

Lolly Daskal:

changed my life. I read a book by Carl Gustav Jung, and it

Lolly Daskal:

changed my life. Now these three mentors have shaped who I am,

Lolly Daskal:

and what I do in the world, how I coach how I do business

Lolly Daskal:

consulting. And actually, because of them, I've taken

Lolly Daskal:

their three teachings and implemented into, you know, the

Lolly Daskal:

service that I do for others. And this was what inspired my

Lolly Daskal:

system. And now I write about my system in the leadership gap.

Host:

In terms of the leadership gap, what would you say is

Host:

different or new, or what's sort of the unique slant or the angle

Host:

or the what's the what is the part that forwards the thinking

Host:

of what's been written already on leadership?

Lolly Daskal:

So there are two parts very particular parts,

Lolly Daskal:

what makes this book different number one is most of you don't

Lolly Daskal:

know, maybe none of you know, but I read a book a day, and I

Lolly Daskal:

read about leadership, and I read about business, and most of

Lolly Daskal:

the books will talk to you about how most of the books will tell

Lolly Daskal:

you when, and where. And recently, we had a book will

Lolly Daskal:

tell you even why. And what I found is, especially in

Lolly Daskal:

philosophy, most of the writings about how to take us to

Lolly Daskal:

greatness and how to succeed, talks about who you are being.

Lolly Daskal:

And so I decided that I was going to write my book about who

Lolly Daskal:

you are being while you are living and while you are living.

Lolly Daskal:

So that's one difference. Number two is is that I have found that

Lolly Daskal:

there are also books about archetypes and personas and

Lolly Daskal:

traits and skills about leadership. Or what I haven't

Lolly Daskal:

found anywhere in a leadership book or in a business book, that

Lolly Daskal:

will teach you that you're very seen strengths can have a

Lolly Daskal:

weakness, and instead of saying, let's not concentrate on the

Lolly Daskal:

weakness, I teach you how to leverage that weakness. I call

Lolly Daskal:

those weaknesses, the gaps. And so this book teaches you that

Lolly Daskal:

you are a whole person in order to succeed in order to stand in

Lolly Daskal:

your greatness in order to do the things you want to do in the

Lolly Daskal:

world. You need to own all of who you are, in order to be a

Lolly Daskal:

whole person. And that's what this book is about. It teaches

Lolly Daskal:

you that you have both a light in the dark, the shadows and the

Lolly Daskal:

greatness. And once you learn how to leverage it and own it,

Lolly Daskal:

and you take responsibility for it, you can get what you want in

Lolly Daskal:

life.

Host:

So I want to come back to that one here in a second. But

Host:

what are some of the things in terms of a leader and who they

Host:

are and how they are living? What are some of those kind of

Host:

key things you think who you should be being when you're

Host:

being a great leader?

Lolly Daskal:

Great question. I'm so happy you asked that. But

Lolly Daskal:

one of the things that I want to talk about is let's go back a

Lolly Daskal:

little deeper than that before I answer that question, great

Lolly Daskal:

leaders in order for them to change the world around them,

Lolly Daskal:

right? They that's what we call them great leaders, they must

Lolly Daskal:

start by changing from within. That's where it starts. I think

Lolly Daskal:

that great leaders have the ability to rethink, and I'm

Lolly Daskal:

using that word in particular because we think is an acronym,

Lolly Daskal:

the seven archetypes of my book because it's all about the WHO

Lolly Daskal:

YOU JUST and who you need to be. And because they're able to

Lolly Daskal:

rethink util lies that system, there are constantly learning,

Lolly Daskal:

changing and growing as leaders. So Vaughn is the secret sauce,

Lolly Daskal:

the ability to rethink because this is what it is, in my system

Lolly Daskal:

the rethink system, you can be. So take seven archetypes, right.

Lolly Daskal:

And if you take the first archetype, you can either stand

Lolly Daskal:

in your greatness, or you can lead from your gaps. My

Lolly Daskal:

archetypes are different. Because it's situational, we

Lolly Daskal:

don't lean into one part of who we are, we lean into all parts

Lolly Daskal:

of who we are. And so if you learn the rethink system and the

Lolly Daskal:

seven archetypes, let's start with the first one. And people

Lolly Daskal:

will recognize themselves in the first one. So the first one is

Lolly Daskal:

the rebel in the reefing system. It's someone who wants to make

Lolly Daskal:

an impact on the world, but someone who wants to do

Lolly Daskal:

something significant, they don't want to follow the status

Lolly Daskal:

quo. In order to make that happen, they have to have the

Lolly Daskal:

characteristic of having confidence. Now, when I talk

Lolly Daskal:

about confidence, I'm not talking about standing in front

Lolly Daskal:

of the mirror and saying, I'm the best, I'm the greatest. This

Lolly Daskal:

is not about ego. This is not even about affirmations. When I

Lolly Daskal:

talk about confidence, I'm talking about capabilities plus

Lolly Daskal:

competence, equal confidence. Confidence, is believing you're

Lolly Daskal:

able, right, we believe we're able, but competence is knowing

Lolly Daskal:

your angle. And that is a game changing. When you know you're

Lolly Daskal:

able to do something you feel confident. But every leader,

Lolly Daskal:

every person that isn't a rebel, who has confidence, there is

Lolly Daskal:

what we call a gap. And the gap is of someone who feels like an

Lolly Daskal:

imposter who has self doubt. It's the person that wants to do

Lolly Daskal:

amazing things, who wants to take themselves to the next

Lolly Daskal:

level. But there were six negative messages in their mind

Lolly Daskal:

that say, I don't deserve both. I'm not the smartest if they

Lolly Daskal:

only knew, maybe I don't, you know, I want to do that. But I

Lolly Daskal:

didn't know how to do that. And I'll never learn how to do that

Lolly Daskal:

I'm too scared. It's often these little things that we say to

Lolly Daskal:

ourselves, that keeps us from standing in our greatness. And

Lolly Daskal:

so when you find that this happens to us, we have the

Lolly Daskal:

choice in the moment to say, Where do I stand in my

Lolly Daskal:

greatness? Or will I allow my gaps to lead? And that's why

Lolly Daskal:

this is so important to know this system, because it's a game

Lolly Daskal:

changer. When in the moment, you can ask yourself the question,

Lolly Daskal:

because sometimes if you lead from being an imposter and

Lolly Daskal:

having self doubt, you don't do the things you want to do in

Lolly Daskal:

life. It's the rebel that actually experiences the

Lolly Daskal:

imposter. Now, this system created after coaching 1000s and

Lolly Daskal:

1000s of people every time I talked about confidence, this

Lolly Daskal:

whole thing about self doubt and feeling like an imposter kept

Lolly Daskal:

emerging and did happen with the same with all the other

Lolly Daskal:

archetypes. Every time I mentioned a certain

Lolly Daskal:

characteristic that they needed to be as great leaders, he would

Lolly Daskal:

say what if only I didn't feel self doubt, if only I didn't

Lolly Daskal:

have this gap that own and that's how the system emerged.

Lolly Daskal:

It was from the feedback of those that I coached and those

Lolly Daskal:

that I was working with, that they kept telling me about what

Lolly Daskal:

they were struggling with. In my research, I have found that

Lolly Daskal:

99.9% high achieving individuals suffer from the imposter

Lolly Daskal:

syndrome. So that's the are so what about the E. So the next

Lolly Daskal:

one in the rethink is the Explorer. The Explorer is

Lolly Daskal:

someone who wants to go into uncharted waters, who wants to

Lolly Daskal:

do something different. But in order to be able to do that they

Lolly Daskal:

need to be fueled by intuition. Because intuition and science

Lolly Daskal:

talks about allowing things to flow. In order to allow things

Lolly Daskal:

to flow, you have to let go of something in order to let

Lolly Daskal:

something new come in. But for every single explorer who uses

Lolly Daskal:

their intuition, there is a gap of the exploiter who manipulates

Lolly Daskal:

and you might be sending Wally that's a very harsh shadow.

Lolly Daskal:

That's very harsh GAAP, but I'd like to explain how it plays

Lolly Daskal:

out. And see when you use your intuition, you let go of

Lolly Daskal:

control. And people have a hard time letting go of control. If

Lolly Daskal:

you need to control everything you need to have it your way and

Lolly Daskal:

only your way. You might not realize it but you might be

Lolly Daskal:

exploiting people or weaknesses or just to get your way you

Lolly Daskal:

might manipulate someone nobody wants to call themselves an

Lolly Daskal:

exploiter or a manipulator. But if people are honest with

Lolly Daskal:

themselves, when they need to have control, they might stand

Lolly Daskal:

in this gap. And this gap can end up costing partnerships,

Lolly Daskal:

relationships and business and especially leadership. So we

Lolly Daskal:

have to be very mindful to see can we learn to let go of

Lolly Daskal:

control and allow ourselves to let things come in? Or do we

Lolly Daskal:

need to control things and end up maybe sounding like an

Lolly Daskal:

exploiter for manipulates so that's a very important

Lolly Daskal:

archetype to be aware of. Be excited All leaders are ones

Lolly Daskal:

that need to manipulate in order to get what they want. But the

Lolly Daskal:

Explorer doesn't do that in order to get what they want.

Lolly Daskal:

They let go of what they think they need to have, and allow

Lolly Daskal:

what they want to come in. Let me just explain something about

Lolly Daskal:

intuition that I want to share. I have found over the years,

Lolly Daskal:

that intuition I know people talk about intuition as being

Lolly Daskal:

like a sixth sense, it's about your gut feeling. But what we

Lolly Daskal:

found about intuition is is that in our brains, we have like

Lolly Daskal:

chips in our brains, where we store nemaline, your own store

Lolly Daskal:

experiences. And intuition means that all those chips are coming

Lolly Daskal:

together when we need an answer. And then all the sudden, we're

Lolly Daskal:

saying, Wow, that makes sense. And it's not because all of a

Lolly Daskal:

sudden, we got it out of the thin air. No, it's all of the

Lolly Daskal:

experiences and all the challenges and all the habits

Lolly Daskal:

and all the actions that we've taken is in our mind, and when

Lolly Daskal:

we need an answer, the computer in our brain goes through all

Lolly Daskal:

the chips and says do it this way. Anybody ever notices that?

Lolly Daskal:

When you have intuition? It's usually five words or less, it

Lolly Daskal:

sounds like follow it to it. Now, the moment you add, because

Lolly Daskal:

or thick the word, it's not your intuition, it stops being

Lolly Daskal:

intuition. So for me, I know when someone is really speaking

Lolly Daskal:

from intuition is when it's short, a short sentence, and

Lolly Daskal:

they don't use the word because.

Host:

If you realize that you are in need of too much control,

Host:

how do you get yourself to come to that place of letting go?

Lolly Daskal:

Great question. I love that question. The thing

Lolly Daskal:

about it is, it's almost like when you have a bad habit, like

Lolly Daskal:

how do you break a bad habit? Right, you have to introduce

Lolly Daskal:

something new, that you normally wouldn't try. So for a leader,

Lolly Daskal:

who's in needs control, I've seen this hundreds of times,

Lolly Daskal:

I've seen this in organizations where a leader is always telling

Lolly Daskal:

people what to do. My coaching is Have you tried maybe

Lolly Daskal:

listening instead, where leader always thinks they know the

Lolly Daskal:

answer. And they're always like, this is how it needs to be, I

Lolly Daskal:

suggest to a leader, maybe saying out loud, I don't know,

Lolly Daskal:

can you teach me. So it's kind of opening up the path for

Lolly Daskal:

trying something new, in order to see if you get the same

Lolly Daskal:

return, right? Because a leader that's always constantly when

Lolly Daskal:

I've seen this exploiting and manipulating employees to numb

Lolly Daskal:

out after a while, they stopped working as hard as they should.

Lolly Daskal:

And they tune them out. And most likely, they're looking for

Lolly Daskal:

other jobs. Because these days people don't you know, in my

Lolly Daskal:

days, people stay 25 years, 30 days in a job these days. If you

Lolly Daskal:

have a boss, if you have a leader who's constantly

Lolly Daskal:

manipulating and exploiting you, you're leaving that job. And so

Lolly Daskal:

the greatest leaders, as I said earlier, have the ability to

Lolly Daskal:

rethink right? To go into find out which kind of archetype they

Lolly Daskal:

are. And they're open to learning and growing and

Lolly Daskal:

changing. That's how you let go of control. nellen Say something

Lolly Daskal:

not everybody wants to do that. The knee has to come within the

Lolly Daskal:

leader, the leader has to be able to recognize that the need

Lolly Daskal:

for control is not getting them the results that they want. And

Lolly Daskal:

that's when a leader says can you tweak it? Can you change it?

Lolly Daskal:

How can I leverage this? What do I need to do?

Host:

So basically, the leader has to take the first step of

Host:

admitting, hey, there's a there's a shadow here or there's

Host:

a darkness that I have to sort of work through?

Lolly Daskal:

Or a leader will never say that out loud. A

Lolly Daskal:

leader will say to me more. You know what, I'm not making the

Lolly Daskal:

kind of revenue I want. Our business is losing money. Pete

Lolly Daskal:

my best people are leaving the top performers are not staying.

Lolly Daskal:

What's usually what a leader will come to me and say, it is

Lolly Daskal:

only then then I asked them, What responsibility do you play

Lolly Daskal:

in that? Most of them will say nothing, it's not my fault. And

Lolly Daskal:

then I say leadership starts going work, boom, it starts with

Lolly Daskal:

you, you need to set the example. Now let's find out are

Lolly Daskal:

you standing in your greatness or your gaps in which one of

Lolly Daskal:

these gaps is costing you in the kind of business that you really

Lolly Daskal:

want?

Host:

Does every person have these gaps?

Lolly Daskal:

So we have all of these within us. These are the

Lolly Daskal:

patterns that I've seen over three decades of working with

Lolly Daskal:

leaders around the world. So we have all of them. Do we tend to

Lolly Daskal:

lean towards one or another? We tend to but these archetypes are

Lolly Daskal:

not about like Myers Briggs or like Strength Finders or the

Lolly Daskal:

discs. These archetypes are situational. So if you're having

Lolly Daskal:

a meeting with someone, the archetype of the truth teller,

Lolly Daskal:

or the archetype of the deceiver, you know comes up and

Lolly Daskal:

you could ask yourself, will I be the truth teller in this me

Lolly Daskal:

Meanwhile, I tell them the whole truth that maybe things aren't

Lolly Daskal:

going okay? Or will I tell them half lies, and they'll catch on

Lolly Daskal:

that part parts of me are deceiving them, which will

Lolly Daskal:

create suspicion. Or you could be in, you know, you could have

Lolly Daskal:

a conversation with someone, and maybe you need to be the hero

Lolly Daskal:

instead of the bystander. So they're more situational than

Lolly Daskal:

they are, okay? I'm only one archetype. And that's, that's

Lolly Daskal:

what I lean into.

Host:

So is that the, that's the third, the third archetype is

Host:

the truth teller.

Lolly Daskal:

The third archetype is the truth teller.

Lolly Daskal:

And I think for people that are running businesses and want to

Lolly Daskal:

take themselves to the next level, is very important to tell

Lolly Daskal:

the truth and to be a truth teller. I'm sure we have

Lolly Daskal:

recognize the truth tellers in our lives, because it's almost

Lolly Daskal:

like they have a duty to always tell us the truth. They always

Lolly Daskal:

love to speak with candor. But as we know that a truth teller

Lolly Daskal:

has a gap, when they're scared to tell you the truth. They tend

Lolly Daskal:

to tell you hoc truths, and they become deceivers because they

Lolly Daskal:

withholding information. And when people withhold

Lolly Daskal:

information, people become very suspicious, they become very

Lolly Daskal:

paranoid. We know that when you don't tell the whole truth,

Lolly Daskal:

people are busy making up stories, oh, I know what's

Lolly Daskal:

really going on. And then it gets out of control. So we have

Lolly Daskal:

to be very mindful, are we going to tell people the whole truth

Lolly Daskal:

and tell them the bad news that we need to tell them and maybe

Lolly Daskal:

ask them to be part of the solution, or will be end up

Lolly Daskal:

deceiving them and maybe cause suspicion among our teams and

Lolly Daskal:

our businesses? And it ends up costing us on what we really

Lolly Daskal:

want to create.

Host:

Okay, so what's the H?

Lolly Daskal:

H is the hero. And I believe that within each of

Lolly Daskal:

us, there is a hero, because what is the hero, the hero is

Lolly Daskal:

someone who feels fearful, right? Who's scared, who's

Lolly Daskal:

frightened, but they're courageous. Anyway, as we know,

Lolly Daskal:

there's a great book that says, feel the fear and do it anyway.

Lolly Daskal:

So that's the hero. But for every hero that exists, there is

Lolly Daskal:

a gap. And the gap is of the bystander, who is fearful. When

Lolly Daskal:

you're a bystander, you see something, but you do nothing.

Lolly Daskal:

You hear something, and you say nothing. How many times in our

Lolly Daskal:

lives? And have we been been standards? How many times in our

Lolly Daskal:

lives? Could could we have said something or done something and

Lolly Daskal:

we don't do it? So question that I asked everyone is then when

Lolly Daskal:

they need to do the hero? Are they courageous? Or are they

Lolly Daskal:

allowing their fear to lead them? And then they end up being

Lolly Daskal:

the bystander in their lives?

Host:

OK, so what's after hero? What's the I?

Lolly Daskal:

I is the Inventor. It's about their craft, how do

Lolly Daskal:

they create the craft? What do they do with their craft? They

Lolly Daskal:

do it with integrity, that means that everything that they do

Lolly Daskal:

they do with excellence. That means that if you expect

Lolly Daskal:

something from them, it's going to be quality, then inventor has

Lolly Daskal:

a bar, and the gap is of a destroyer, who's corrupt? And

Lolly Daskal:

you might be saying, Oh, that's very harsh. But I want to

Lolly Daskal:

explain what I mean. But a mean by man, is it someone that says,

Lolly Daskal:

let's do this faster? Let's do this cheaper, let's cut corners,

Lolly Daskal:

nobody will ever know. And the truth is, it does come out, you

Lolly Daskal:

end up paying a price, and we come across as a destroyer who

Lolly Daskal:

is pull up. So you will always have a choice to ask yourself if

Lolly Daskal:

I am going to do anything in the world. Will I do it from

Lolly Daskal:

integrity? Or will I do it from the parts of being corrupt? Or

Lolly Daskal:

will I do it on the parts of being a destroyer? And we don't

Lolly Daskal:

want that. But when we are stressed out when we are

Lolly Daskal:

challenged, we tend to live in our gaps. We want to just do

Lolly Daskal:

things to get them done. People end up costing us in our success

Lolly Daskal:

and in our greatness. It's very important to always be mindful

Lolly Daskal:

at everything that you do to ask yourself the greatness or the

Lolly Daskal:

gaps.

Host:

Well, that is five of them, my friends, which if you

Host:

want the other two, the last two, you're gonna have to buy

Host:

the book because we are out of time. The leadership gap is the

Host:

name of the book. Lolly I do have one other question for you.

Host:

Before we do that, where should people go if they want to

Host:

connect with you and learn more?

Lolly Daskal:

So as of now, theleadershipgapbook.com And you

Lolly Daskal:

can always find me at lollydaskal.com. And I really

Lolly Daskal:

like to connect people so you can find me on Twitter at Lolly

Lolly Daskal:

Daskal blocked me tweet me retweet me and I will do the same.

Host:

So my last thing for you Lolly is I mean you you

Host:

literally write like 100 articles a month. You're reading

Host:

a book a day you got this book coming out. If I'm listening for

Host:

the first time, what is the first action that you would

Host:

encourage people to take if they're realizing I haven't been

Host:

leading from a place of greatness?

Lolly Daskal:

Well, the first thing I would like to share with

Lolly Daskal:

people that if you are truly looking for the some of your

Lolly Daskal:

greatness, stop asking ourselves, what do I want to do?

Lolly Daskal:

And instead we should ask ourselves, who do I want to be?

Lolly Daskal:

That's number one. Greatness is not only a destiny that is only

Lolly Daskal:

granted for you, but it's a choice that's available to

Lolly Daskal:

everyone. And this is what I need. A choice is action that we

Lolly Daskal:

do. It's a decision that we make. And if we know greatness

Lolly Daskal:

is within us, then in every given moment, when we are

Lolly Daskal:

challenged, when we have difficulty when we have stress,

Lolly Daskal:

or how we show up, we can always be mindful to ask ourselves, are

Lolly Daskal:

we standing in our greatness? Or are we leading from our gaps?

Host:

Lolly, thank you for your continuous stream of inspiration

Host:

and education and gosh, we just wish you the best of luck and

Host:

good good things for you in the leadership gap.

Lolly Daskal:

Amen.

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