Speaker, author, and Founder/CEO of Lead From Within, Lolly Daskal, digs into filling in your gaps, standing in your greatness, owning who you are, the need to R.E.T.H.I.N.K., how capabilities + competence = confidence, the need to give up control to lead more effectively, and realizing that greatness is not a destiny only granted to a few.
Lolly Daskal, she's an amazing woman. First of all, she
Host:is one of the most popular writers for Inc, and she has
Host:over 1.2 million Twitter followers. It's probably more
Host:than that even by now. She's written for HBr, Fast Company,
Host:Huffington Post Psychology Today. And she writes almost
Host:exclusively pretty much exclusively on leadership, and
Host:she is the CEO of Lead From Within. And her first book, it's
Host:called The Leadership Gap: What Gets Between You and Your
Host:Greatness. She's here with me today by special invite. So
Host:Lolly, welcome to the show.
Lolly Daskal:I have been looking forward to this. And
Lolly Daskal:thank you for inviting me. I'm looking forward to our
Lolly Daskal:conversation.
Host:Yeah, well, and I know you've had some pretty big
Host:honors, I mean, being in the top 50 leadership and management
Host:expert by Inc. I saw it one point that Huffington Post
Host:called you the most inspiring woman in the world, which is
Host:pretty cool. So I was curious about who inspires you.
Lolly Daskal:So I've been inspired by three particular
Lolly Daskal:people. And guess what never met them. The first one is Viktor
Lolly Daskal:Frankl. I read his book, The Man's Search for Meaning. And it
Lolly Daskal:changed my life. I read another book by Joseph Campbell. And it
Lolly Daskal:changed my life. I read a book by Carl Gustav Jung, and it
Lolly Daskal:changed my life. Now these three mentors have shaped who I am,
Lolly Daskal:and what I do in the world, how I coach how I do business
Lolly Daskal:consulting. And actually, because of them, I've taken
Lolly Daskal:their three teachings and implemented into, you know, the
Lolly Daskal:service that I do for others. And this was what inspired my
Lolly Daskal:system. And now I write about my system in the leadership gap.
Host:In terms of the leadership gap, what would you say is
Host:different or new, or what's sort of the unique slant or the angle
Host:or the what's the what is the part that forwards the thinking
Host:of what's been written already on leadership?
Lolly Daskal:So there are two parts very particular parts,
Lolly Daskal:what makes this book different number one is most of you don't
Lolly Daskal:know, maybe none of you know, but I read a book a day, and I
Lolly Daskal:read about leadership, and I read about business, and most of
Lolly Daskal:the books will talk to you about how most of the books will tell
Lolly Daskal:you when, and where. And recently, we had a book will
Lolly Daskal:tell you even why. And what I found is, especially in
Lolly Daskal:philosophy, most of the writings about how to take us to
Lolly Daskal:greatness and how to succeed, talks about who you are being.
Lolly Daskal:And so I decided that I was going to write my book about who
Lolly Daskal:you are being while you are living and while you are living.
Lolly Daskal:So that's one difference. Number two is is that I have found that
Lolly Daskal:there are also books about archetypes and personas and
Lolly Daskal:traits and skills about leadership. Or what I haven't
Lolly Daskal:found anywhere in a leadership book or in a business book, that
Lolly Daskal:will teach you that you're very seen strengths can have a
Lolly Daskal:weakness, and instead of saying, let's not concentrate on the
Lolly Daskal:weakness, I teach you how to leverage that weakness. I call
Lolly Daskal:those weaknesses, the gaps. And so this book teaches you that
Lolly Daskal:you are a whole person in order to succeed in order to stand in
Lolly Daskal:your greatness in order to do the things you want to do in the
Lolly Daskal:world. You need to own all of who you are, in order to be a
Lolly Daskal:whole person. And that's what this book is about. It teaches
Lolly Daskal:you that you have both a light in the dark, the shadows and the
Lolly Daskal:greatness. And once you learn how to leverage it and own it,
Lolly Daskal:and you take responsibility for it, you can get what you want in
Lolly Daskal:life.
Host:So I want to come back to that one here in a second. But
Host:what are some of the things in terms of a leader and who they
Host:are and how they are living? What are some of those kind of
Host:key things you think who you should be being when you're
Host:being a great leader?
Lolly Daskal:Great question. I'm so happy you asked that. But
Lolly Daskal:one of the things that I want to talk about is let's go back a
Lolly Daskal:little deeper than that before I answer that question, great
Lolly Daskal:leaders in order for them to change the world around them,
Lolly Daskal:right? They that's what we call them great leaders, they must
Lolly Daskal:start by changing from within. That's where it starts. I think
Lolly Daskal:that great leaders have the ability to rethink, and I'm
Lolly Daskal:using that word in particular because we think is an acronym,
Lolly Daskal:the seven archetypes of my book because it's all about the WHO
Lolly Daskal:YOU JUST and who you need to be. And because they're able to
Lolly Daskal:rethink util lies that system, there are constantly learning,
Lolly Daskal:changing and growing as leaders. So Vaughn is the secret sauce,
Lolly Daskal:the ability to rethink because this is what it is, in my system
Lolly Daskal:the rethink system, you can be. So take seven archetypes, right.
Lolly Daskal:And if you take the first archetype, you can either stand
Lolly Daskal:in your greatness, or you can lead from your gaps. My
Lolly Daskal:archetypes are different. Because it's situational, we
Lolly Daskal:don't lean into one part of who we are, we lean into all parts
Lolly Daskal:of who we are. And so if you learn the rethink system and the
Lolly Daskal:seven archetypes, let's start with the first one. And people
Lolly Daskal:will recognize themselves in the first one. So the first one is
Lolly Daskal:the rebel in the reefing system. It's someone who wants to make
Lolly Daskal:an impact on the world, but someone who wants to do
Lolly Daskal:something significant, they don't want to follow the status
Lolly Daskal:quo. In order to make that happen, they have to have the
Lolly Daskal:characteristic of having confidence. Now, when I talk
Lolly Daskal:about confidence, I'm not talking about standing in front
Lolly Daskal:of the mirror and saying, I'm the best, I'm the greatest. This
Lolly Daskal:is not about ego. This is not even about affirmations. When I
Lolly Daskal:talk about confidence, I'm talking about capabilities plus
Lolly Daskal:competence, equal confidence. Confidence, is believing you're
Lolly Daskal:able, right, we believe we're able, but competence is knowing
Lolly Daskal:your angle. And that is a game changing. When you know you're
Lolly Daskal:able to do something you feel confident. But every leader,
Lolly Daskal:every person that isn't a rebel, who has confidence, there is
Lolly Daskal:what we call a gap. And the gap is of someone who feels like an
Lolly Daskal:imposter who has self doubt. It's the person that wants to do
Lolly Daskal:amazing things, who wants to take themselves to the next
Lolly Daskal:level. But there were six negative messages in their mind
Lolly Daskal:that say, I don't deserve both. I'm not the smartest if they
Lolly Daskal:only knew, maybe I don't, you know, I want to do that. But I
Lolly Daskal:didn't know how to do that. And I'll never learn how to do that
Lolly Daskal:I'm too scared. It's often these little things that we say to
Lolly Daskal:ourselves, that keeps us from standing in our greatness. And
Lolly Daskal:so when you find that this happens to us, we have the
Lolly Daskal:choice in the moment to say, Where do I stand in my
Lolly Daskal:greatness? Or will I allow my gaps to lead? And that's why
Lolly Daskal:this is so important to know this system, because it's a game
Lolly Daskal:changer. When in the moment, you can ask yourself the question,
Lolly Daskal:because sometimes if you lead from being an imposter and
Lolly Daskal:having self doubt, you don't do the things you want to do in
Lolly Daskal:life. It's the rebel that actually experiences the
Lolly Daskal:imposter. Now, this system created after coaching 1000s and
Lolly Daskal:1000s of people every time I talked about confidence, this
Lolly Daskal:whole thing about self doubt and feeling like an imposter kept
Lolly Daskal:emerging and did happen with the same with all the other
Lolly Daskal:archetypes. Every time I mentioned a certain
Lolly Daskal:characteristic that they needed to be as great leaders, he would
Lolly Daskal:say what if only I didn't feel self doubt, if only I didn't
Lolly Daskal:have this gap that own and that's how the system emerged.
Lolly Daskal:It was from the feedback of those that I coached and those
Lolly Daskal:that I was working with, that they kept telling me about what
Lolly Daskal:they were struggling with. In my research, I have found that
Lolly Daskal:99.9% high achieving individuals suffer from the imposter
Lolly Daskal:syndrome. So that's the are so what about the E. So the next
Lolly Daskal:one in the rethink is the Explorer. The Explorer is
Lolly Daskal:someone who wants to go into uncharted waters, who wants to
Lolly Daskal:do something different. But in order to be able to do that they
Lolly Daskal:need to be fueled by intuition. Because intuition and science
Lolly Daskal:talks about allowing things to flow. In order to allow things
Lolly Daskal:to flow, you have to let go of something in order to let
Lolly Daskal:something new come in. But for every single explorer who uses
Lolly Daskal:their intuition, there is a gap of the exploiter who manipulates
Lolly Daskal:and you might be sending Wally that's a very harsh shadow.
Lolly Daskal:That's very harsh GAAP, but I'd like to explain how it plays
Lolly Daskal:out. And see when you use your intuition, you let go of
Lolly Daskal:control. And people have a hard time letting go of control. If
Lolly Daskal:you need to control everything you need to have it your way and
Lolly Daskal:only your way. You might not realize it but you might be
Lolly Daskal:exploiting people or weaknesses or just to get your way you
Lolly Daskal:might manipulate someone nobody wants to call themselves an
Lolly Daskal:exploiter or a manipulator. But if people are honest with
Lolly Daskal:themselves, when they need to have control, they might stand
Lolly Daskal:in this gap. And this gap can end up costing partnerships,
Lolly Daskal:relationships and business and especially leadership. So we
Lolly Daskal:have to be very mindful to see can we learn to let go of
Lolly Daskal:control and allow ourselves to let things come in? Or do we
Lolly Daskal:need to control things and end up maybe sounding like an
Lolly Daskal:exploiter for manipulates so that's a very important
Lolly Daskal:archetype to be aware of. Be excited All leaders are ones
Lolly Daskal:that need to manipulate in order to get what they want. But the
Lolly Daskal:Explorer doesn't do that in order to get what they want.
Lolly Daskal:They let go of what they think they need to have, and allow
Lolly Daskal:what they want to come in. Let me just explain something about
Lolly Daskal:intuition that I want to share. I have found over the years,
Lolly Daskal:that intuition I know people talk about intuition as being
Lolly Daskal:like a sixth sense, it's about your gut feeling. But what we
Lolly Daskal:found about intuition is is that in our brains, we have like
Lolly Daskal:chips in our brains, where we store nemaline, your own store
Lolly Daskal:experiences. And intuition means that all those chips are coming
Lolly Daskal:together when we need an answer. And then all the sudden, we're
Lolly Daskal:saying, Wow, that makes sense. And it's not because all of a
Lolly Daskal:sudden, we got it out of the thin air. No, it's all of the
Lolly Daskal:experiences and all the challenges and all the habits
Lolly Daskal:and all the actions that we've taken is in our mind, and when
Lolly Daskal:we need an answer, the computer in our brain goes through all
Lolly Daskal:the chips and says do it this way. Anybody ever notices that?
Lolly Daskal:When you have intuition? It's usually five words or less, it
Lolly Daskal:sounds like follow it to it. Now, the moment you add, because
Lolly Daskal:or thick the word, it's not your intuition, it stops being
Lolly Daskal:intuition. So for me, I know when someone is really speaking
Lolly Daskal:from intuition is when it's short, a short sentence, and
Lolly Daskal:they don't use the word because.
Host:If you realize that you are in need of too much control,
Host:how do you get yourself to come to that place of letting go?
Lolly Daskal:Great question. I love that question. The thing
Lolly Daskal:about it is, it's almost like when you have a bad habit, like
Lolly Daskal:how do you break a bad habit? Right, you have to introduce
Lolly Daskal:something new, that you normally wouldn't try. So for a leader,
Lolly Daskal:who's in needs control, I've seen this hundreds of times,
Lolly Daskal:I've seen this in organizations where a leader is always telling
Lolly Daskal:people what to do. My coaching is Have you tried maybe
Lolly Daskal:listening instead, where leader always thinks they know the
Lolly Daskal:answer. And they're always like, this is how it needs to be, I
Lolly Daskal:suggest to a leader, maybe saying out loud, I don't know,
Lolly Daskal:can you teach me. So it's kind of opening up the path for
Lolly Daskal:trying something new, in order to see if you get the same
Lolly Daskal:return, right? Because a leader that's always constantly when
Lolly Daskal:I've seen this exploiting and manipulating employees to numb
Lolly Daskal:out after a while, they stopped working as hard as they should.
Lolly Daskal:And they tune them out. And most likely, they're looking for
Lolly Daskal:other jobs. Because these days people don't you know, in my
Lolly Daskal:days, people stay 25 years, 30 days in a job these days. If you
Lolly Daskal:have a boss, if you have a leader who's constantly
Lolly Daskal:manipulating and exploiting you, you're leaving that job. And so
Lolly Daskal:the greatest leaders, as I said earlier, have the ability to
Lolly Daskal:rethink right? To go into find out which kind of archetype they
Lolly Daskal:are. And they're open to learning and growing and
Lolly Daskal:changing. That's how you let go of control. nellen Say something
Lolly Daskal:not everybody wants to do that. The knee has to come within the
Lolly Daskal:leader, the leader has to be able to recognize that the need
Lolly Daskal:for control is not getting them the results that they want. And
Lolly Daskal:that's when a leader says can you tweak it? Can you change it?
Lolly Daskal:How can I leverage this? What do I need to do?
Host:So basically, the leader has to take the first step of
Host:admitting, hey, there's a there's a shadow here or there's
Host:a darkness that I have to sort of work through?
Lolly Daskal:Or a leader will never say that out loud. A
Lolly Daskal:leader will say to me more. You know what, I'm not making the
Lolly Daskal:kind of revenue I want. Our business is losing money. Pete
Lolly Daskal:my best people are leaving the top performers are not staying.
Lolly Daskal:What's usually what a leader will come to me and say, it is
Lolly Daskal:only then then I asked them, What responsibility do you play
Lolly Daskal:in that? Most of them will say nothing, it's not my fault. And
Lolly Daskal:then I say leadership starts going work, boom, it starts with
Lolly Daskal:you, you need to set the example. Now let's find out are
Lolly Daskal:you standing in your greatness or your gaps in which one of
Lolly Daskal:these gaps is costing you in the kind of business that you really
Lolly Daskal:want?
Host:Does every person have these gaps?
Lolly Daskal:So we have all of these within us. These are the
Lolly Daskal:patterns that I've seen over three decades of working with
Lolly Daskal:leaders around the world. So we have all of them. Do we tend to
Lolly Daskal:lean towards one or another? We tend to but these archetypes are
Lolly Daskal:not about like Myers Briggs or like Strength Finders or the
Lolly Daskal:discs. These archetypes are situational. So if you're having
Lolly Daskal:a meeting with someone, the archetype of the truth teller,
Lolly Daskal:or the archetype of the deceiver, you know comes up and
Lolly Daskal:you could ask yourself, will I be the truth teller in this me
Lolly Daskal:Meanwhile, I tell them the whole truth that maybe things aren't
Lolly Daskal:going okay? Or will I tell them half lies, and they'll catch on
Lolly Daskal:that part parts of me are deceiving them, which will
Lolly Daskal:create suspicion. Or you could be in, you know, you could have
Lolly Daskal:a conversation with someone, and maybe you need to be the hero
Lolly Daskal:instead of the bystander. So they're more situational than
Lolly Daskal:they are, okay? I'm only one archetype. And that's, that's
Lolly Daskal:what I lean into.
Host:So is that the, that's the third, the third archetype is
Host:the truth teller.
Lolly Daskal:The third archetype is the truth teller.
Lolly Daskal:And I think for people that are running businesses and want to
Lolly Daskal:take themselves to the next level, is very important to tell
Lolly Daskal:the truth and to be a truth teller. I'm sure we have
Lolly Daskal:recognize the truth tellers in our lives, because it's almost
Lolly Daskal:like they have a duty to always tell us the truth. They always
Lolly Daskal:love to speak with candor. But as we know that a truth teller
Lolly Daskal:has a gap, when they're scared to tell you the truth. They tend
Lolly Daskal:to tell you hoc truths, and they become deceivers because they
Lolly Daskal:withholding information. And when people withhold
Lolly Daskal:information, people become very suspicious, they become very
Lolly Daskal:paranoid. We know that when you don't tell the whole truth,
Lolly Daskal:people are busy making up stories, oh, I know what's
Lolly Daskal:really going on. And then it gets out of control. So we have
Lolly Daskal:to be very mindful, are we going to tell people the whole truth
Lolly Daskal:and tell them the bad news that we need to tell them and maybe
Lolly Daskal:ask them to be part of the solution, or will be end up
Lolly Daskal:deceiving them and maybe cause suspicion among our teams and
Lolly Daskal:our businesses? And it ends up costing us on what we really
Lolly Daskal:want to create.
Host:Okay, so what's the H?
Lolly Daskal:H is the hero. And I believe that within each of
Lolly Daskal:us, there is a hero, because what is the hero, the hero is
Lolly Daskal:someone who feels fearful, right? Who's scared, who's
Lolly Daskal:frightened, but they're courageous. Anyway, as we know,
Lolly Daskal:there's a great book that says, feel the fear and do it anyway.
Lolly Daskal:So that's the hero. But for every hero that exists, there is
Lolly Daskal:a gap. And the gap is of the bystander, who is fearful. When
Lolly Daskal:you're a bystander, you see something, but you do nothing.
Lolly Daskal:You hear something, and you say nothing. How many times in our
Lolly Daskal:lives? And have we been been standards? How many times in our
Lolly Daskal:lives? Could could we have said something or done something and
Lolly Daskal:we don't do it? So question that I asked everyone is then when
Lolly Daskal:they need to do the hero? Are they courageous? Or are they
Lolly Daskal:allowing their fear to lead them? And then they end up being
Lolly Daskal:the bystander in their lives?
Host:OK, so what's after hero? What's the I?
Lolly Daskal:I is the Inventor. It's about their craft, how do
Lolly Daskal:they create the craft? What do they do with their craft? They
Lolly Daskal:do it with integrity, that means that everything that they do
Lolly Daskal:they do with excellence. That means that if you expect
Lolly Daskal:something from them, it's going to be quality, then inventor has
Lolly Daskal:a bar, and the gap is of a destroyer, who's corrupt? And
Lolly Daskal:you might be saying, Oh, that's very harsh. But I want to
Lolly Daskal:explain what I mean. But a mean by man, is it someone that says,
Lolly Daskal:let's do this faster? Let's do this cheaper, let's cut corners,
Lolly Daskal:nobody will ever know. And the truth is, it does come out, you
Lolly Daskal:end up paying a price, and we come across as a destroyer who
Lolly Daskal:is pull up. So you will always have a choice to ask yourself if
Lolly Daskal:I am going to do anything in the world. Will I do it from
Lolly Daskal:integrity? Or will I do it from the parts of being corrupt? Or
Lolly Daskal:will I do it on the parts of being a destroyer? And we don't
Lolly Daskal:want that. But when we are stressed out when we are
Lolly Daskal:challenged, we tend to live in our gaps. We want to just do
Lolly Daskal:things to get them done. People end up costing us in our success
Lolly Daskal:and in our greatness. It's very important to always be mindful
Lolly Daskal:at everything that you do to ask yourself the greatness or the
Lolly Daskal:gaps.
Host:Well, that is five of them, my friends, which if you
Host:want the other two, the last two, you're gonna have to buy
Host:the book because we are out of time. The leadership gap is the
Host:name of the book. Lolly I do have one other question for you.
Host:Before we do that, where should people go if they want to
Host:connect with you and learn more?
Lolly Daskal:So as of now, theleadershipgapbook.com And you
Lolly Daskal:can always find me at lollydaskal.com. And I really
Lolly Daskal:like to connect people so you can find me on Twitter at Lolly
Lolly Daskal:Daskal blocked me tweet me retweet me and I will do the same.
Host:So my last thing for you Lolly is I mean you you
Host:literally write like 100 articles a month. You're reading
Host:a book a day you got this book coming out. If I'm listening for
Host:the first time, what is the first action that you would
Host:encourage people to take if they're realizing I haven't been
Host:leading from a place of greatness?
Lolly Daskal:Well, the first thing I would like to share with
Lolly Daskal:people that if you are truly looking for the some of your
Lolly Daskal:greatness, stop asking ourselves, what do I want to do?
Lolly Daskal:And instead we should ask ourselves, who do I want to be?
Lolly Daskal:That's number one. Greatness is not only a destiny that is only
Lolly Daskal:granted for you, but it's a choice that's available to
Lolly Daskal:everyone. And this is what I need. A choice is action that we
Lolly Daskal:do. It's a decision that we make. And if we know greatness
Lolly Daskal:is within us, then in every given moment, when we are
Lolly Daskal:challenged, when we have difficulty when we have stress,
Lolly Daskal:or how we show up, we can always be mindful to ask ourselves, are
Lolly Daskal:we standing in our greatness? Or are we leading from our gaps?
Host:Lolly, thank you for your continuous stream of inspiration
Host:and education and gosh, we just wish you the best of luck and
Host:good good things for you in the leadership gap.
Lolly Daskal:Amen.