Rich and Paul discuss how low-code or no code, which promises to replace engineers, doesn't deliver on that promise. Aboard which was at some point a low-code platform for people to import and manage their data collaboratively, was changed because of the realization that the mass public doesn't want to build their own database. Also, people don't seem to know what data is. Aboard has now developed into a revolutionary software where people see immediate value in it.
Hi, I'm Paul Ford
Rich Ziade:And I'm Rich Citi.
Paul Ford:and this is the podcast for a board, a product that
Paul Ford:you'll be able to use one day.
Rich Ziade:We're going to inject a little bit of advice
Paul Ford:everybody likes when you inject
Rich Ziade:especially since we inject a lot of it in the other podcast.
Rich Ziade:We have Z and Ford advisors.
Rich Ziade:Uh, I wanna talk a little bit about and tell people what low-code.
Rich Ziade:Or no code is
Paul Ford:code's supposed to be the answer to everything.
Rich Ziade:It's supposed to be the answer to everything.
Paul Ford:can fire all of your engineers.
Paul Ford:You don't ever have to write another line of code again.
Rich Ziade:That is the promise.
Rich Ziade:Mm-hmm.
Rich Ziade:. How's, well,
Paul Ford:talk about it.
Rich Ziade:Let's talk about it.
Paul Ford:All right.
Paul Ford:Low code.
Paul Ford:What do you mean?
Paul Ford:What is it?
Rich Ziade:The best way I can define low code or no code, if you want
Rich Ziade:to really go for it, is that it.
Rich Ziade:Software that makes software without engineers.
Rich Ziade:That's how I would define it.
Rich Ziade:Okay.
Rich Ziade:And so there's this, and this is, by the way, this isn't a new thing.
Rich Ziade:It's been around a while.
Rich Ziade:I just saw an ad from the Zoho people they just launched the no
Rich Ziade:code or low low-code platform.
Rich Ziade:And what it is, is it's like, okay, regular people who aren't engineers,
Rich Ziade:who aren't technical can essentially.
Rich Ziade:A visual interface, a UI that lets you kind of drag pieces of
Rich Ziade:software together and then all of a sudden you've got software.
Paul Ford:You know, where you do see this for real, for real, is in music.
Paul Ford:There's a lot of, like, you make your own instruments by dragging oscillators
Paul Ford:and putting lines between them.
Paul Ford:Programs like Max and there's, it's sort of, this is actually
Paul Ford:pretty normal in that world.
Paul Ford:Yes.
Rich Ziade:And this trend is kind of everywhere, and I'm mentioning this to
Rich Ziade:you now, Paul, because the first, I would say 18 months of a board's design and
Rich Ziade:development and the thinking behind it, I think you can unequivocally say we were
Rich Ziade:building another low, low-code platform.
Paul Ford:code.
Paul Ford:Uh, I think you could unequivocally say that.
Rich Ziade:I don't think we're building that anymore, and I want
Rich Ziade:to talk about why we stopped.
Paul Ford:Great.
Paul Ford:Okay.
Paul Ford:So what were we.
Rich Ziade:building?
Rich Ziade:We were building a tool that let you essentially assemble different kinds of.
Rich Ziade:Data objects.
Rich Ziade:Let's call them that for a second.
Rich Ziade:And then you could work on, and there's workflow around them.
Rich Ziade:So for example, a data object could be a sales lead that moves along
Rich Ziade:from coming in, uh, inbound to call, scheduled to, uh, proposal drafted.
Paul Ford:so it looked like can band meaning like post-its moving across
Paul Ford:vertical columns, but the cards themselves had these very strong types.
Paul Ford:So the types would be like sales lead, apartment that I want to rent, shoe I
Paul Ford:want to buy, um, church group member like, like very, and then you would.
Rich Ziade:anything
Paul Ford:and you, you could add any kind of data to that data and you
Paul Ford:could then move things from position A to position B, and it would tell the
Paul Ford:other people that they were moving.
Paul Ford:So membership dues are processed, shoes are purchased, et cetera.
Paul Ford:So it was an engine for doing that, that we, we conceived of and
Paul Ford:wanted to build because we had been working together at the agency and
Paul Ford:we saw this pattern over and over.
Paul Ford:We were building software like this for lots of different people,
Paul Ford:and we said, why don't we just build it once and then license it?
Rich Ziade:to them.
Rich Ziade:Yes.
Rich Ziade:And look, there are, it was not revolutionary, mainly because,
Paul Ford:uh,
Rich Ziade:There are a lot of credible tools that do what you just described,
Paul Ford:right?
Paul Ford:And it wasn't, we were specifically not going for revolutionary.
Rich Ziade:We weren't.
Rich Ziade:The big thing worth noting that we thought made it distinct was
Rich Ziade:chat was kind of built into it.
Rich Ziade:So you were getting chat
Paul Ford:little bit, little bit of slack, a little bit
Paul Ford:of air table, a little bit
Rich Ziade:a pinch of this and a pinch of that,
Paul Ford:that little Trello.
Rich Ziade:And so now we've, on our way, it was still rough around
Rich Ziade:the edges, but it was starting to become more and more credible.
Rich Ziade:And then we stopped and I want to talk.
Rich Ziade:And we stopped for a handful of reasons, mainly because, What we
Rich Ziade:thought was a pretty cool idea of where to take a pro, the platform.
Rich Ziade:But part of the reason we stopped is a realization
Paul Ford:Hmm.
Rich Ziade:that I think we had but didn't articulate
Paul Ford:it.
Paul Ford:Okay.
Paul Ford:Okay.
Rich Ziade:Nobody wants to build software, even if it's drag and drop.
Rich Ziade:The work involved of designing what these data objects are kind of sucks.
Paul Ford:So the way that I was looking at this, cuz my job is
Paul Ford:to tell the story and educate people about the product, right?
Paul Ford:Like it's a big part of what I do.
Rich Ziade:And I
Paul Ford:like, we're gonna have a really big problem.
Paul Ford:And the big problem is that nobody knows what data is.
Paul Ford:Explain that.
Paul Ford:All right, so low-code tools, ultimately if you, the idea, the fantasy is like,
Paul Ford:hey, you won't have to write a line of code and you'll just be able to get,
Paul Ford:uh, you'll be able to tell everybody, um, you did it and you will move some
Paul Ford:boxes around and you will upload a spreadsheet and, and now you'll have a
Rich Ziade:worry about the database.
Rich Ziade:Amazing
Paul Ford:software solution all ready to go.
Paul Ford:So.
Paul Ford:What we were building was this tool that was gonna make all that really easy.
Paul Ford:And the way we were focusing was on the data, make it really easy to make kind
Paul Ford:of a smart database almost casually and migrated and changed the way it worked
Paul Ford:with your friends, like the people you are, you, you're working with.
Paul Ford:Anyone could change the database, but it would be smart about that and so on.
Paul Ford:So we had this whole big story about data, data, data, data.
Paul Ford:Yeah.
Paul Ford:And as we told that story, I started to realize the mountain that we had to
Paul Ford:climb because no one knows what data is.
Paul Ford:They don't know what code is.
Paul Ford:Trust me, I know, but they also really don't know what data is.
Rich Ziade:That's right.
Rich Ziade:I think.
Paul Ford:and but also like there is no product where you can sit down and say,
Paul Ford:in the next three weeks, I will teach you everything you need to know so that
Paul Ford:you can be really powerful with this.
Paul Ford:Unless it's like nuclear engineering or weapon systems.
Rich Ziade:Yes.
Rich Ziade:And it turns out nerds like us think it's cool.
Paul Ford:Yeah.
Paul Ford:Nobody else does.
Rich Ziade:Nobody else does.
Paul Ford:You know it's the spouse test too.
Paul Ford:Like we have very smart wives who actually organize and run their own things.
Paul Ford:And you showed them this tool and what did they say?
Rich Ziade:Good for you.
Paul Ford:Cool.
Paul Ford:Yeah.
Paul Ford:I Maybe I could use this.
Rich Ziade:Yeah.
Rich Ziade:And I know this is like this entire podcast to this point is just one
Rich Ziade:teaser trailer after the other.
Rich Ziade:But when
Paul Ford:don't, don't worry, nobody's listening,
Rich Ziade:But fair enough.
Rich Ziade:But when we brushed aside what we thought was sort of the software builder, software
Rich Ziade:tool and focused on the value, the immediate value to customers and users,
Rich Ziade:it immediately resonated for people.
Rich Ziade:And that's, I started this podcast by saying there's gonna be a little
Rich Ziade:piece of advice embedded in here.
Rich Ziade:Uh, it's hard to kind of,
Paul Ford:Convince
Rich Ziade:Yourself that the things you care about, nobody else does.
Paul Ford:I've started to really accept it.
Rich Ziade:Oh, is this recent Paul?
Paul Ford:No, it's been working.
Paul Ford:I've been working on it for, well, it's a funny thing because I, I
Paul Ford:care really deeply about nerdy stuff and, and very often people are like,
Paul Ford:wow, you really care about that.
Paul Ford:You should write about that, and I'll share it with a million.
Rich Ziade:people.
Rich Ziade:Yeah.
Paul Ford:Okay.
Paul Ford:And so I have this weird thing where the things I get excited
Paul Ford:about, I get to transmit that excitement and the other excited
Rich Ziade:a huge megaphone.
Paul Ford:this huge megaphone, but the reality is then, then you go one
Paul Ford:level out and people are like, what?
Paul Ford:What are you talking
Rich Ziade:Well, what she do is you bring it up at the barbershop that
Rich Ziade:that article you just published,
Paul Ford:no,
Rich Ziade:doesn't really want to talk
Paul Ford:you, you can find the point of connection.
Paul Ford:Like for instance, I talked for an hour once with a barber who could
Paul Ford:have done a little, gone a lot faster an hour, but he really wanted
Paul Ford:to talk about the game hitman.
Rich Ziade:The video game.
Paul Ford:Oh yeah,
Rich Ziade:a good game,
Paul Ford:Apparently.
Paul Ford:So I learned a lot about it.
Paul Ford:And, uh, and you know, actually what's interesting is like, I mean, that,
Paul Ford:that's the point of connection, right?
Paul Ford:Like, hey, you ever think about like, making video games?
Paul Ford:Like you could do that.
Paul Ford:I didn't do that.
Paul Ford:I just wanted to get my hair cut.
Paul Ford:And he told me about the TV he bought specifically to play
Paul Ford:him, man, for like 45 minutes.
Paul Ford:Seriously, I, I, I have to give it to him.
Paul Ford:I was really impressed.
Rich Ziade:I mean, I respect
Paul Ford:cuts hair and then he goes home and he plays hitman.
Paul Ford:Uh, so that, but you know, it's like that guy doesn't want to hear about
Paul Ford:my theory of abstract data types.
Rich Ziade:He doesn't and nobody does actually.
Rich Ziade:Uh, and and what you see with these tools, by the way, and the tools I'm
Rich Ziade:talking about if you want some examples are like monday.com, uh, click up.
Rich Ziade:There's sort of these low-code, no-code.
Rich Ziade:There's others, there's many.
Rich Ziade:By the way, if you just type in Lord's low-code into into
Rich Ziade:Google, you'll see a ton.
Rich Ziade:And what you see with these tools is what?
Rich Ziade:The way they take hold is they get one person who's technically savvy enough,
Rich Ziade:who sort of becomes the advocate amongst groups and organizations, and they
Rich Ziade:effectively evangelize the tool for them.
Rich Ziade:It's not something that resonates with the masses out of the
Paul Ford:well, and it's also, those are the people who gain power from
Paul Ford:the tool and they're like, Hey, I want you all to use this because that
Paul Ford:way you'll be centered in my world.
Rich Ziade:Yes.
Rich Ziade:It validates the work they did, and it puts them in a position where
Rich Ziade:all of a sudden they've, they've promoted themselves to administrator.
Paul Ford:assign you a task.
Paul Ford:Exactly.
Paul Ford:Yeah.
Rich Ziade:Again, we're gonna talk about vaporware, even though it's not vapor,
Rich Ziade:but what's been so excited about sharing what we're doing now with the small
Rich Ziade:audience, and we can talk about this without sharing what it is because it
Rich Ziade:still matters and the point matters for this podcast is that people within about
Rich Ziade:seven minutes say, oh, I could use this.
Rich Ziade:I can make use of this pretty fast.
Paul Ford:I think, okay, so let's get to a point that isn't absolutely
Paul Ford:agonizing for someone who doesn't, doesn't have access to the software.
Paul Ford:Um, nobody cares about low code.
Paul Ford:Really?
Paul Ford:That's like a marketing tool that people use to an exact
Paul Ford:corporate power upon each other.
Paul Ford:Yeah.
Paul Ford:People, nobody, you can tell that story all you want.
Paul Ford:And we did.
Paul Ford:And we did.
Paul Ford:And we did.
Paul Ford:And the people who care about it are people who are kind of like engineering
Paul Ford:adjacent or already project managers.
Paul Ford:They use other tools and they're like, all right, that one looks.
Rich Ziade:okay.
Rich Ziade:That's right.
Paul Ford:Nobody is in, I don't think people are very excited about the idea
Paul Ford:of organizing their own, organizing their own data, except for people
Paul Ford:who like to organize their own data.
Rich Ziade:That's right.
Rich Ziade:And the other promise that we don't, we haven't talked about is that
Rich Ziade:low-code and no-code supposedly saves money, saves companies money.
Rich Ziade:I don't have to hire as many engineers.
Rich Ziade:The weird plot twist there is that you still end up hiring those engineers.
Rich Ziade:You end up hiring actually low-code experts who are certified in whatever tool
Paul Ford:Well, also, let's talk, when we did research for this, when we
Paul Ford:started talking to people, we talked to potential enterprise customers and so on.
Paul Ford:You know what they would tell us over and over?
Paul Ford:Yeah.
Paul Ford:We do that in a Google spreadsheet.
Paul Ford:It has 5,000 rows
Rich Ziade:We did hear
Paul Ford:everybody shares the Google spreadsheet.
Rich Ziade:Spreadsheet is the ultimate tool.
Paul Ford:And they're like, that's plenty of data for us.
Paul Ford:I mean, this looks nice because I could track all the people, uh, who are
Paul Ford:working on something instead of trying to intuit it from a Google sheet sell.
Paul Ford:Like they, like, basically when we would show people aboard, they would think
Paul Ford:to themselves, oh, this is like Google Sheets, but I know everyone involved.
Rich Ziade:That's right,
Paul Ford:Yeah.
Rich Ziade:tld R.
Rich Ziade:It's tempting to make it for yourself, make it for the world, and I think
Rich Ziade:that's, that was a key moment for us when we went out with this change
Rich Ziade:and saw that people connected to it.
Paul Ford:Well that sounds nice, but what we actually did was stand up
Paul Ford:with an enterprise product and say, we think we have something really good.
Paul Ford:And people are like, yeah, it seems pretty good.
Paul Ford:And then go, actually, we're gonna risk way more failure.
Paul Ford:Like you, you, you, that advice made it sound like we, we've absolutely
Paul Ford:found the goal that we figured it all.
Paul Ford:We have no.
Rich Ziade:We know how to sell the enterprises really
Paul Ford:We had a low, we had a low risk strategy, and now
Paul Ford:we have an extremely high risk
Rich Ziade:strategy.
Rich Ziade:That's true.
Paul Ford:But it feels, it feels a lot better.
Rich Ziade:It does feel a
Paul Ford:it's a better product.
Paul Ford:I like this product more than the old one.
Paul Ford:And that's, that's a big deal.
Paul Ford:That's what I care about.
Rich Ziade:Yeah.
Rich Ziade:Keep up with us.
Rich Ziade:I swear to you Paul Ford, we're gonna show this software.
Rich Ziade:I think we, the day
Paul Ford:want to tell the audience, I'm like, it's too soon for a podcast.
Paul Ford:Nope.
Paul Ford:We gotta get out there.
Paul Ford:Gotta get out there.
Paul Ford:Oh, not rich.
Paul Ford:Come on
Rich Ziade:look, man, it'll, it'll happen.
Rich Ziade:And the day we, we talk about the actual software, it'll be a u2.
Rich Ziade:Let's make a commitment to the
Paul Ford:this company is gonna be so successful that they're gonna
Paul Ford:take this podcast away from us.
Paul Ford:That's my prediction.
Rich Ziade:That's, I'm okay with that.
Rich Ziade:I'm utterly okay with it.
Rich Ziade:Uh, keep up with us.
Rich Ziade:This is the ABOARD podcast.
Rich Ziade:I'm Rich Citi.
Paul Ford:Follow us on Twitter at aboard and send us an email hello@aboard.com.
Paul Ford:We'll talk to you soon.