Most experts hit the same wall: the business grows until it runs out of them.
In this episode, Tara opens a new series on the three engines behind every scalable expert business, starting with Engine 1, the Expert Authority System, and why getting your expertise out of your head is the first real step toward scale.
Take the free Scalable Expert Audit to see which engine your business is missing.
Tara Bryan is the creator of the Infinite Scale Method™ and host of The Scalable Expert podcast. She helps expert business owners, coaches, and consultants turn their expertise into a scalable business built on a signature framework and systems that deliver results without requiring more of their time.
Learn more at www.thescalable.expert and www.taralbryan.com
Ready to build a business your expertise deserves?
The Scalable Expert Audit reveals exactly where you are in the Infinite Scale Method and what to do next. Five minutes. Instant results. Take the Free Scalable Expert Audit →
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Hey, everybody.
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:Welcome to season three of The
Scalable Expert Podcast, the show for
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:established expert business owners
who are maxed out on time and ready to
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:find the scalable impact of their work.
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:I'm your host, Tara Bryan, founder
of The Scalable Expert and creator
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:of the INFINITE SCALE™ Method.
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:If you've built a business around
your expertise but feel stuck
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:in the time for money trap, this
podcast is your path forward.
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:Each week, I'll share stories and
strategies and shifts to help you
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:step into a new scalable business
model by declaring your authority,
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:packaging your expert framework, and
streamlining your offers and systems
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:to ultimately become a Scalable Expert.
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:Because it's not about working
harder, it's about building smarter.
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:All you need is one signature expert
framework, and you can deliver an infinite
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:amount of ways to be able to scale your
business, your impact, and your income.
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:All right, let's get started.
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:One of the biggest challenges I see people
have when they're trying to grow and
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:scale their expertise while not maxing
out their time and attention is that
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:they have a hard time going from services
and one-on-one and just coming up with
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:whatever it is that customer needs, um,
to how do you deliver a packaged solution
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:that allows you to exponentially grow
without maxing out your time, right?
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:So you can only take on so many
one-on-one clients, or you can
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:only show up live so much, right?
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:You're constrained by your time.
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:So how do we leapfrog that?
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:So that's the question that most
experts are coming to me for in terms
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:of "Okay, so I've built a business.
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:It requires a lot of
energy and effort from me.
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:How do I start to shift that
and still provide a great
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:experience for my customers?"
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:So that's the question that we grapple
with as we're building the business.
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:Now, one of the things we're gonna
talk about in all of July is the theme
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:of the three different engines that
you need to make all of this work,
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:so you can create a Scalable Business
Model and become a Scalable Expert.
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:And so each week, we're gonna dive into
each one of these systems, that if you
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:build it, then what happens is you start
to shift the way that you're showing up.
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:You start to shift the way that
your customers are getting results
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:and how you're delivering, right?
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:Our goal is to move into Scalable
Delivery so that if you add 10, 100,
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:1,000 customers tomorrow, you could
help all of them at a super high level,
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:and they're all still getting results.
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:For many of you, when I say
that, I get like a, a, a visual
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:reaction of "Oh my gosh, no way.
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:Like, how would I add
1,000 customers tomorrow?"
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:What we do is systematically build your
business so you can do that, right?
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:'Cause you probably can't
actually add 1,000 customers
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:tomorrow without losing your mind.
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:And so what we wanna do is we wanna apply
all three of these systems so that you can
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:do that in your business, so your business
starts to grow exponentially regardless of
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:how much time you're spending in the room.
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:So this month, that's what we're gonna
start diving into, is how do we do that?
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:What does that look like?
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:And then I'm gonna share with you
some ways that I help my clients
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:actually fast-track that whole process.
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:So the first system that we're
gonna tackle this month is creating
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:your Expert Authority System.
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:One of the biggest things that will
change the game for you is when you
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:can get all of your expertise out of
your head and focus it into something
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:that you can deliver on repeat.
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:So most of the time, you may have
some type of framework or system about
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:doing things with your customers.
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:Some of you may not.
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:Some of you may just get a customer
and say, "Yep, I can help you," or you
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:have a menu of services, or you submit
a proposal, or you do different things
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:for every single one of your customers.
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:And one of the key things that you'll
start learning as you continue forward,
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:listening hopefully to the podcast, and
as we go through July, learning how,
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:um, some of these systems can shift how
you're thinking about your business, is
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:that for most of you, that may be working
for you, but you're starting to see
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:how that's not necessarily sustainable.
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:And quite honestly, one of the things
that I ran into a lot when I used to
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:do that, custom proposals, kind of
custom work for every single client
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:that I had, is that you really wanted
to do your best work, and you really
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:wanted to apply your expertise,
but you didn't have time, right?
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:Because you were so busy doing all these
different things that you didn't have time
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:to actually do the, the best work that you
could do with your customers because you
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:were, your, focus was so scattered, right?
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:So we're gonna talk about how to really
look at focusing a little bit more
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:by having sort of one approach that
you use with all of your customers.
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:And so when we go through this work
in the INFINITE SCALE™ methodology
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:curriculum that I have, you really
lockstep like each piece of this
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:so you don't feel overwhelmed and
you can actually make the change.
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:So often it's like just do this
and put together this big thing and
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:then what do you do with it, right?
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:Or that's great, but then I
have all these clients, how
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:do I, how do I do that, right?
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:What does that look like?
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:So that's one of the things that we really
focus on, inside of the Scalable Expert
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:Society or, for sure in the mentorship
if you're working, more closely with me.
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:But to get started here in the podcast,
like one of the things to think about
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:is like how do you stop being the
unicorn for every single one of your
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:clients and lead with your expertise,
lead with your, packaged methodology
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:that you're getting out of your head
and putting into, something that you
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:can repeat for every single customer?
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:'Cause imagine if you, if your goal
was to take your customer from point A
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:to point B, and every single customer
who came in wanted to go on that
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:same journey with you, then you're
just taking them on the same journey.
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:And what happens when you're taking
all your customers on the same
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:journey is that you see patterns and
you can actually create things to
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:help them go through that journey.
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:If you have new clients who are coming
in and every client wants a different
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:journey, then what you're doing is
you're just recreating different
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:journeys every single time and you
can't ever get leverage, you can't
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:ever get traction because you're just
recreating the wheel every single time
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:you have a new customer who comes in.
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:And so just really sit with that and
think about that because what happens
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:once you have a consistent way that
you're helping all of your customers
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:on the same journey, then it frees you
up to be able to create more, kinda
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:cool stuff, for your customers because
they're on the same journey, right?
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:So you could create things to support
them on that journey and that takes
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:on a life of its own which we'll
talk about a little bit later.
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:So just think about the power of
that and how you can start even
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:just shifting slightly to get all of
your customers on a similar journey.
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:Because one of the biggest things it's
gonna take for you is a commitment
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:that you are okay with taking all
your customers on the same journey.
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:I see you.
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:As an expert and a problem solver,
like, we like to change it up, right?
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:We like to take on new projects because
they're fun and exciting and challenging.
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:But that is not gonna help you
exponentially grow your company.
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:And so it's really making that
commitment for yourself that
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:this is what's gonna happen.
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:So take that, think about that.
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:That's most of the
expert authority system.
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:The other part of it is how do you
become an authority out in the market?
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:How do you start to attract people to
you for the thing that you're known for,
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:for your, your intellectual property,
for your system that you have that,
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:that helps people go from A to point B.
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:So as you start doing this, it also gives
you way more credibility in the market
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:because you're now seen as an authority.
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:And, and so that rounds out
that expert authority system.
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:Once you have that, then the next system
is the system that we'll talk about
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:next, but it's really how do you start
delivering that journey consistently?
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:What does that look like?
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:How do you start taking some proactive
steps to extract yourself from the actual
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:journey that your customers are walking.
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:And so that we'll talk about in another
session, but when you start looking at
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:your business model, one of the biggest
things to, to sort of step into is that as
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:an expert, you have a different business
model than someone else who wants to build
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:an agency or a traditional large company.
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:For years, I took advice from business
owners who were trying to grow very large
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:firms and ultimately exit, ultimately
end up not staying in the business.
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:And, and that was helpful, but
for some reason I was like,
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:"This isn't working for me.
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:This isn't what I wanna be doing."
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:And as an expert, it wasn't that I
didn't wanna be helping my customers,
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:and I didn't want to be making an
impact and increasing my expertise
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:and my authority in my market.
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:Um, and, and yes, I wanted to hire a team.
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:I had a big team, but it wasn't
translating into the same business
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:model that allowed me to leverage
my expertise in a way that helped
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:more and more customers, that
thousand customers, without it
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:maxing out my time and attention.
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:So instead of going, um, you know, wide
and out as a business model, it's really
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:looking at how do you structure your
expertise in a different way to package
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:your- assets, that help you, make an
impact without maxing out your time.
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:So it's not about becoming the boss.
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:It's not about becoming a, a
leader or a founder or a, someone
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:on the board of directors.
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:Like, it's not about exiting.
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:It's about growing your impact
without losing your expertise.
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:And that is a shift that as a
Scalable Expert, you're trying to
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:maintain that because once you have
that, then you have choice, right?
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:Then you can decide how you wanna grow
different aspects of the business.
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:You can decide how to grow your
next business or whatever it is that
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:it, that, you want to do as you're
exponentially growing your business.
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:But you gotta get out of the time
and attention, um, sort of trap in
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:order to start growing in a way that,
that expands your expertise outward.
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:I wanted to tee up this conversation
around what are the systems that you
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:need to have in place when you start
building your scalable expert business
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:model versus, really trying to step
into a business model that was never
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:actually meant for you in the first place.
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:Because our goal is to help more customers
make a bigger impact and at the same time
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:be able to have choice in how we spend
our time and how we spend our attention.
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:Hope you are gonna enjoy this series in
July where we really start to hone in
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:and focus on what is gonna shift for you,
what is gonna move the needle, so you can
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:step into this new, sort of, evolution
of the online education business or
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:online business and, and start to thrive.
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:So until next time, enjoy.